Went here to day not for SSN stuff but for a Disability hearing. The place is very quiet. We…read morewere the only ones there when we arrived at 0900. A few others came and hour later and it was still quiet. While the hearing was going on, I sat in the waiting area and talked to the individual providing security. He is actually part of Homeland Security, he's not a contract business. Found that interesting. He was a great guy, passed the hour and half pretty fast chatting with him since it wasn't busy. Place is clean. There was another older gentleman on the other side of the sliding glass window answering phones. That was sort of weird actually, he was a bit loud even even with the window closed. Building is nice. Not sure it's age, tho it doesn't look old. Been well kept. Exterior shares a cobblestone drive courtyard with a high rise hotel. It's really pretty out there with all of the trees. If you come here, it's because you have to, it's not a place to recommend as it's not an elective place to attend. Tho, if you do have to come, it's a pleasant experience.

So... We all know government agencies are somewhat nonsensical :)…read moreTook a friend to get a replacement for their SS Card, not a bad wait. Here's the kicker, at some point a certified birth certificate is not acceptable? Go figure.. She was told needed a doctor's statement with name & dob signed & stamped!! Kid you not! The response to shock was "I don't know this is you" This says welcome FRAUD. We all know there are bad actors in every profession. So you could create multiple versions of identities. Sent request to Doctor office, stated had to be stamped. Finally got the letter, no stamp (they don't have one) Went right back, 20-25 minutes later process completed. Birth Certificate works to get a passport (at least it did) Can you think of any reason it would not be accepted for replacement SS Card & since when? Oh! If you are trying to get SSD for anyone this after 400+ days. 1st thing I heard when I got a person is well you know Covid-19 backlog! Additional fact this is for Widow's benefits spouse passed 11/2024. recording says 200 days

Very nice facility, especially for a small town civic center. I came here for the Jingle Bell…read moreBazaar, but was immediately impressed and see why companies and organizations utilize the space for their events. First, it is conveniently located at the corner of Arapaho and Interstate 75. Second, there is plenty of parking for attendees of the event. Third, it has more of a neighborhood appeal to it as it is nestled close to a library, the post office, and a neighborhood. Fourth, the venue is versatile enough to handle multiple sizes of events from a small meeting to a large trade show.

I attended a training at the Richardson Civic Center this past Thursday. I was so unimpressed with…read morethe training room and accommodations. There was no WiFi and the room had limited outlets. The space was a bit outdated. The presenter needed to use a handheld microphone because the clip on mic didn't work well. They did provide water with big cups which was appreciated. Chairs were rock hard so it was uncomfortable sitting for an 8 hour training. For those coming from out of town, it was hard to get anywhere unless you get an Uber or Lyft. I don't think I'll be back unless I absolutely have to. Please update your facilities.

My daughter and I went there today. Quick and easy, not a long wait at all. Everyone was friendly…read moreand very helpful.

Very good and fast for a permit. didn't have to wait more than 5 mins with our appt. Customer…read moreservice was very helpful!

Service is horrible. They tell you to get in one line for package pick up. That person doing the…read morepackages leaves for lunch. The other worker after 12 minutes states... get in line. You wait in the one line till you finally get back to the front and the lady returns. She said go to the pick up line. Well, we were here an hour ago. Still, no one helping us. So much attitude, there is no way a star is worthy. A woman there was crippled and the skipped over her 3 times, because she wasn't fast enough. Absolutely horrible. 1 star for the customers standing up for the little Asian lady in pain.

They refuse to follow delivery instructions, and don't even give a package alert if the package is…read morea size they don't like. Ive had gift cards go missing, credit cards never delivered, even court documents returned and when the court requests my current address and I give it to them, they think *I'm* lying bc of the returned documents. As this has to do with custody, this is unimaginably horrible!

in line waiting to be called and some little woman from the property tax office walks out and yells…read moreat everyone as if we're children telling everyone to move that we are confusing people waiting to come for property taxes, as if there were anywhere else to stand due to the capacity and the amount of people inside the office. Extremely rude.. shame on you Plano.. for allowing people like this to work here.

I wanted to give props to the people at the registration counter working for Collin County vehicle…read moreregistration. I moved to Plano from Reno, Nevada and was blown away at the service of the people and the efficiency of the office. I registered a trailer, motorcycle, and two vehicles and was in and out in about 20 minutes flat. I just got back from there to get a document notarized and didn't even have to wait in line. For a community service job, these people always seem to be happy. Now if only the drivers license office was run by the registration office. That place needs some serious work, but that's another review.

The Richardson Police Department has a beautiful new headquarters that combines form and function…read more The RPD has lots of volunteer programs that builds partnerships within the community. I personally participate in the Crime Watch Patrol program. You are trained in how to be "extra eyes and ears" in your neighborhood. I am extremely proud of the men and women in the Richardson Police Department, but they can't be everywhere. The crime watch patrol members in my area were given a personal tour of the police department and I am proud that our tax dollars support our PD!

They are amazing and have always been fast to respond . They are quick ! Extremely thorough and…read moreactually care about your safety . They really need to be commended ! I wish all police departments were like Richardsons .

Not the type of service you would expect from a goverment office. I came in at 4:28pm to file 3…read moreevictions and they close at 4:30. I asked if it was too late, they said you're 2 minutes early. I received the best customer service you would ever imagine at a court house. They were so friendly, polite and very professional. This was my first time to file in this court house, they took the time to explain everything in detail. They were a pleasure!

Who the heck writes a review for a government center? I do...and let me tell you...this place…read moredoesn't suck as bad as you think it will. Sure its not fun to go and stand in line to get your plates, registration or other government related business done, but you have to sometimes. The great thing about this place is, they seem to move people along pretty quickly and get you in/out and back on your way. Think "under 20 min" type of fast! Also, the times I've been here, I've never seen any of the employees just standing around, not helping, while one window is open...and everyone is just STARING and the lazy employees standing around (looking at you post office). No..instead you have several windows open of people who are happy to help you with whatever process you need, and friendly enough to engage in conversation distracting enough to make the time fly by. Props to whoever is hiring and training these government workers. Tip: do be sure to bring in all your documents including vehicle insurance if you're getting a new registration sticker. Also don't forget this is a government building so leave those kids and firearms in the car! Overall, I don't dread going to this place because I know I'll be out quickly and I won't wait in line for an ungodly amount of time. Enjoy!

I have never had any trouble with any of the staff here everyone has always been polite and greeted…read moreme with a smile and been very professional. I remember this area when it's the building used to be the old Kroger by Garland High School. As of today they are remodeling and doing renovations to make the place bigger. So please look at the pictures I have posted for address on other locations.

It's a government office but other than a test in patience that was easy enough…read more Take a ticket, have a seat and wait for your number to be called. You need both parents for minor and your check book of course.

I'm so surprised by how kind these ladies are. It's an hour and a half past the closing time and…read morethey are still happy and paying close attention to detail. They are helpful. I'm stunned by such spirits in a state office Thank you Kelly Jane Tatiana Keri! Great job.