Sold me a defective washer/dryer set. Comes with a 3-month warranty which he does not honor. The dryer and washer BOTH had problems. The dryer would not turn on(Broken control board which i've now paid sears $330 to fix), and the washer does not drain(paid someone else $150 to fix). He will give you the run around hoping you will give up. Never came out. One time he sent someone else to fix it, who did not do anything and I even paid $60 for the visit. After calling Rick back to see if he was coming back, he complained about the guy saying if he wanted anything done he would have to do it himself. Gave me the run around even longer after that, excuse after excuse. Just a few of his excuses traffic, having to go to TJ because a relative passed away, then after that his car broke down in Downey, then after that he just flat out stopped picking up my calls. If he could just man up and say he sold me garbage and wasn't going to live up to his warranty he could just say so instead of wasting my time driving out to wait for him over and over again. TLDR: spent $540 in repairs after having the dryer less than 3 months. Wastes your time and will not take responsibility for when he messes up, will deflect blame or give excuses all day. Inconsiderate about your time, flaked on 6 STRAIGHT appointments. AVOID RICKS APPLIANCES. read more

NO INTEGRITY! I found Richard/Rick on 'Offer Up' and unfortunately did business with him before seeing the Yelp reviews. I bought a stackable washer/dryer unit with a 90-day warranty written on the receipt and then when the washer leaked on first use I called and he assured me that he would come fix it. Then found out the dryer only blows mild heat. After numerous calls/texts, I'm still waiting... Ultimately had to pay someone to come fix it. #badbusiness read more

If there was less than one star on yelp, it would go to Richard and his business in El Monte. I found him on crags list and had the bad idea of purchasing a washer and dryer from him. He installed them at night and I could not see the conditions of it. The washer has been smelling every since and I have to keep it open all the time. The dryer was beeping all the time so he came and change a part with an older part what was all scratched. I was disappointed but had spent money so I just kept it. By the way, he was swearing and making personal calls as he was fixing the dryer (also at night). Except a month after the door of the washer broke (cheap piece of plastic) and I contacted him since I am still under warranty. He said he would ship the part but never did. He told me I could install it myself. I was so frustrated I said ok but two weeks went by and no part. I texted him several times - and called him as many times. My last voice mail was yesterday when I told him he was extremely rude not to return text or calls, and I asked him to just tell me where to go buy the part myself at this point or I have to buy an entire new unit. I truly don't want to even talk to him any longer nor do I want a guy like this at my place ever again. I just wanted to buy the part myself and hire someone to install it! Forget the 3 months of warranty when you cannot get a hold of him while he took your money in cash. Of course he did not reply to my message. What's new. PLEASE BEWARE OF THIS GUYS ON CRAIGSLIST - he keeps listing washer and dryers (as of last night, I saw his listing) so just know what you are getting yourself into. I am done with spending my valuable time calling this horrible person. I will find the part myself or buy a new washer or unit from someone else. I sure hope that he does not reply to this comment as he did to the previous comment from someone as he said that most likely the reviewer was talking about the wrong person. I am talking about the right person - I have his card and I have his number so I know this is business. To all of you reading this, BUYER BEWARE. I can give you all the details. It is him. read more

I am very pleased with my purchase from Richard. I bought a washer and dryer a few months ago and it is still in perfect condition and working perfectly. I was waiting for a few months to go by before writing my review just to make sure i got my money's worth lol. The prices are very reasonable and the appliances are definitely worth more than what you're spending. Very nice man and even calls after a couple months just to make sure there's nothing wrong with the washer and dryer. I've recommended his services to a few of my family and friends and they are all just as happy as i am with my purchase. Over all good service! read more

I love Craigslist and have found great things there and that's how i found Richard. Little did I know, I was about to make a huge mistake. I was looking for a washer and dryer that i could use at my Burbank apartment. I didn't want to purchase new because I was only staying there for 2 years. Anyways, I called different people and decided to purchase from Richard. He arrived and installed the units, I payed and he left. After he left I checked the washer and smelled a little funky but couldn't really tell as I was getting over the flu. I travel for work so the next day I had to leave town for a couple of weeks. Two weeks later I arrive home with lots of laundry to do. First thing I do is open the washer to put clothes in and as soon as I opened the door I had to close it. The smell coming for the washer was horrible. It actually smelled like human urine and mold and so other nasty things. I was so furious and angry but couldn't have blamed anyone other than myself, for not paying more attention to the washer's smell, before I payed. I quickly run to the store and buy bleach, baking soda, fabreeze and soap to clean it. As I start to clean I notice the rubber gasket had a crease and inside of it, was filled with mold. It took me 4 days of constantly running hot water, bleach and other cleaners to get rid of the smell. I tried to call Richard three times to let him know how disappoint I was with my purchase but I got a Message his voicemail was full. I assume was from all the unhappy people that bought from him. BEWARE OF THIS GUY AND HIS NASTY AND STINKY WASHERS!!!!!! read more

I found Richard online while searching for a washer/dryer set. I went to his place and picked a set that was very reasonably priced. He came and delivered and installed the set at my home. I never any issues with either one but did have some questions as it was a newer set and had some safety setting on it that I didn't understand. He always answers his phone and will always trouble shoot prior to coming out. Fast forward 7 years he's still my go to guy when it comes to appliance purchases and repair. He's so knowledgeable and does everything he can to assist. I've referred him to several family members and friends who have purchased appliances or had their applainces repaired by him and have yet to hear one complaint. I would highly recommend Richard and his appliances any day! read more

Doing business with Richard was awesome. He is great and an honest person running his own successful business. When we arrived to his shop he was very courteous and answered all our questions. He never pushed for us to buy the most expensive machines (which we were interested in). On the contrary he gave us a great deal on a GE front load washer and dryer with a 90 day warranty. (Hard to find that alone anywhere now a days especially on something pre-owned). He delivered them on SUPER BOWL Sunday with no complains. The washer did have a little problem two weeks later and he responded that same day and came to fix it as soon as he had the part a couple days later. He came fixed it at no charge honoring his warranty. He did follow up with me a few days later to see if both machines were doing ok. I have recommended him to friends and family for his hard work and honesty. Keep up the great work Rick and thanks again. read more