I was originally referred by an instructor, Rachael, at Acc. Love working with Ricky--highly recommend! I haven't been in for a while but plan to return soon. He's fantastic, and they truly do it all. read more

As a jewelry student at local Austin Community College, I learned how to look at my mom's rings and see that they needed some maintenance (prongs rebuilt, etc.) However, I didn't want to practice repair techniques on my own mother's precious rings (yikes), so I knew to take them to Ricky Wilson jewelers. Caitlin did an especially great job on my mom's wedding set: her review was that they hadn't looked that good since she first got them! read more

Unheard of. Wife called and took ring in for resizing last week. She went to pick it up today tried it on and was ready to pay. When she asked the girl where the scrap gold was? Her response was it was left on the table and is gone. Really? So they resized the ring charged her for their services and took her gold scrap. Not cool at all for a neighborhood jeweler to take advantage by keeping customer scrap without asking. It's stealing and we don't appreciate it! read more

I had an unusual request that I wasn't sure could be accommodated. Ricky Wilson took his time evaluating the two pieces I brought in and gave me an option right then. When I hesitated on that option, he asked if he could keep the pieces for a couple of days and contact other people about possible solutions. Within three days his employee called me with two solutions, one of which wouldn't even involve Ricky Wilson. I was treated with honesty and effort and really appreciate it! read more

How have I not written a review for Ricky yet? He is absolutely amazing. He's honest and keeps my jewelry in top notch condition. Jewelry needs to be maintained like anything else. I recently had him make a custom piece for my mother's 60th bday. It came out beautifully and I feel like I got a really fair deal on price. Don't hesitate to come here. You will be in good hands. read more

I trusted Ricky Wilson to have my mom's wedding ring dipped in platinum. It is the only heirloom that I have, so it was indeed a cautious endeavor. The ring looks great, the pricing was really competitive, and Rick is super nice and knowledgeable. I'm so thankful for our little neighborhood shopping center here in Crestview, support local business! read more

I came here to get a very delicate ring resized. It was a gift and a size too small. I feared no jeweler would be able to fix it without thickening the band, since the band is about 20 gauge. However, Ricky made it fit and look good as new. I'm very pleased. My boyfriend also got his watch adjusted here and said their rates are quite reasonable. They have a cool selection of gemstones too! read more

It's nice to know that the customer does come first and there are people out there who just want to provide outstanding service. We came across Ricky Wilson when my boyfriend's watch needed a new battery. We went to a jewelry shop located on Anderson Lane and they said it would cost $50. That seemed a bit high to me. I had remembered seeing Ricky Wilson when going to the Crestview IGA. We headed over there and rang the doorbell. Within minutes we had a new watch battery, we did use our Austin Go Local card, and were out less than $10. I've returned several times for new watch batteries and they recently, free of charge, helped me get a charm onto a necklace chain. All they asked in return was, "Visit us when you need jewelry." I don't own a lot of jewelry but if I'm ever in a place to purchase something, I will definitely give Ricky Wilson my business. read more

I went here to find a way to use some stones polished by my grandfather for jewelry he, actually, never made. Both Ricky and the other jewelry professionals gave me great ideas, personalized to my style. He has always given me beautiful and honest ideas and expectations for the materials he uses to actually make. He would know because he teaches classes on how to do it at ACC. I highly recommend him! read more

​Today, I went to Ricky Wilson Manufacturing to pick up some earrings that needed repair. A backing had come off and needed to be s​oldered​. Mr. Wilson himself waited on me. Unfortunately, the earrings were only silver plated, they were not sterling silver throughout, as I previously thought. Mr. Wilson showed me the original pair and they were basically destroyed. To address the issue, Ricky Wilson Manufacturing made a mold of the original design and made a COMPLETELY NEW PAIR OF EARRINGS but ONLY CHARGED ME FOR THE ORIGINAL REPAIR, which was about $32. ​If that's not customer service, I don't know what is​. Mr. Wilson ​and his business ​went above and beyond. I strongly recommend RWM for any ​and all ​of your jewelry needs. I think I'​m still in shock. This kind of customer service is just so rare. ​Might I add - the earrings are beautiful. Solid craftsmanship from a solid jeweler. I am so happy I chose Ricky Wilson Manufacturing and will continue to use them for future jewelry needs. read more

Brought in a 20 dollar watch for a battery. He charged me 17 bucks. lol Last jewelry shop gave it to me free. Not a friendly vibe. Wont be back or recommend. read more

I used Rick to repair a broken earring. He was easy to work with, reasonably priced, quick and trustworthy.

Ricky took a very "dated" ring with gold, diamonds and rubies and made me a beautiful, modern band exactly the way I imagined it would look. Price was reasonable, he was easy to work with and I am very pleased with the ring. I also really like supporting someone in our neighborhood. read more

I gotta give Ricky some praise here. He does what he loves and loves what he does and isn't interested in ripping people off. You should especially see him if you want to have something custom made. read more

Recommend, recommend, recommend!! We had a custom ring made by RWM, and the skill, craftsmanship, and creativity that went into our one-of-a-kind piece is obvious! We will DEFINITELY be repeat customers/shoppers here!!! read more

When i saw custom jewelry i just had to go inside. did not disappoint. saw some very nice pieces on display.

Two of the prongs on my antique engagement ring broke & the center stone had fallen out. I took the stone & the ring to Ricky Wilson & he said it would be no problem to replace the setting. Service was extremely fast, especially considering this was right before Thanksgiving. When I went to pick up the ring, I was extremely happy with the result. The setting he used looks like it has always been a part of the ring & because he polished it, it looked brand new! He told me to bring back the ring if I have any problems because he stands by all the work he does. I'm so glad I used this shop & will definitely use them in the future for any other jewelry repair I need. Please visit them if you want excellent service at a great price, all while supporting a local business! read more

I've used their services twice, repair and manufacturing. The repair was excellent and the redesign on an existing ring was artful and well executed. Very pleased. The staff is a pleasure to work with. They actually listen to the customer and follow through. read more

He can do anything you ask for. He once made me a beautiful silver bracelet out of two huge earrings i bought at a thrift store. I trust him totally. So much I ship my jewelry to him from colorado (I moved) read more

He replaced a poorly mounted & lost stone for an online ring for very little. It looks great & I will go here for all jewelry needs & service. Trust worthy, skilled & reasonably priced is rare & unbeatable. Thanks Rick !! Larry Davidson read more

Mr. Wilson and his staff are definitely top shelf. I had my wedding ring sized, because for some reason the gold shrunk after 40 years ;-) , and my wife had her wedding rings repaired. Mine was fairly straight forward and they did a great job. My wife's rings were quite a bit more challenging, however when we picked them up they actually looked better than new. Just amazingly beautiful work. He even finished everything ahead of the estimated time and the price was very, very fair. Any other jewelry work we have will be taken here! read more

Recently my father-in-law gave me a beautiful loose star sapphire. All I knew is I wanted it set in a ring. I had heard good things about Ricky and I always prefer to support local businesses. Ricky made me a gorgeous ring that I love. He worked with me and made sure I was completely satisfied. He is honest, kind and talented. I highly recommend him! read more

Ricky replaced a missing stone in a family heirloom vintage ring I had. I had gotten a quote of $200 from several other places to put in a 1/10 c. (itty bitty) stone in this ring. Ricky was able to get the stone, install it, and repair warped prongs for $150. He was friendly and informative, and the jewelry on display in the store is beautiful. I also love supporting a small business owner in my neighborhood. Because I trust his work and his pricing, I'm about to have him turn the stones in another ring of mine into a necklace. read more

Just got my new bracelet...silver and abalone. Its absolutely beautiful...fits perfectly and has the safety clasps that insure it stays on my wrist. This is not the first time I have used this jeweler for repair but is the first time i have had them make a piece of jewelry for me. Price was fair and estimate was given at initial visit. I am so jazzed. It is beautiful....I will definitely contine to be a customer. read more

I bought a 1.72 ct diamond ring for my fiancee then my beautiful wife now overseas. But when I put it in her finger it was a bit tight. I exactly measured her finger and went to Ricky. He adjusted the size and you can't even tell. I am actually going back today to get earrings done for wifey. The service is excellent, I love it. read more