Rico is a NYC best-kept secret! What a great program: Lighting, furniture and art -- it's my go-to shop for the home! By far the best value in lighting and adult furnishings - amazing design and quality at a reasonable price point. Don't settle for disposable Ikea furniture or Home Depot/Lowes tacky fixtures when for a great price you can have classic-to-modern furniture and lighting you'll enjoy, be proud to own and that will last a lifetime. Finally, need to change the look of a room fast? Get amazing insights on light and shadow from the guy whose lighting design brought mood, energy and emotion to the windows and showrooms of Calvin Klein, Ralph Lauren, Bendels, Bergdorf, Tahari, and many more! read more

I bought a beautiful American Leather sleeper sofa from Rico and had a great experience beginning to end. They were very helpful in the store, guiding us toward a great fabric and color. The sofa was delivered and set up at no extra charge, and they even dropped our old sofa at our business afterwards (for which we gave a nice tip). I highly recommend Rico if you're looking for very high quality furniture without an attitude. In addition, they are the only store in New York that carries Lyndon Furniture (beautiful solid wood furniture from my hometown in Vermont!). I'll definitely go back to Rico. read more

I shopped at ricos a hundred years ago(2001)when I was launching a bar in my hometown. He was new and eager and he delivered. I was all frazzled about the launch&did not w ant to trekk back down there(Atlantic is hip now&a go to place, but in the late 90's even this native felt it was inconvenient. That said, he brought them over, on his day off. My lease was up recently and I needed new parts for the same lights&boy has the operation grown...it is more than one store front now. I was gonna spend $18 on new parts for the new install. They acted like I was spending $1800, they were so nice. How the hell did he remember me, from a 1x purchase 11year ago? Well I dunno, but they are super nice, crazy attentive & I am absolutely overjoyed at their success. As a business owner, I think people fail to realize, sometimes the human side of all customer service pros come out&if your a jackass, you get treated like one. read more

I've been in here a bunch of times as I live nearby. And although I've bought lots of furniture on Atlantic -- and DWR on Montague -- never purchased anything here. A bit too much black leather, but some nice stuff too. But I can never get their attention when I'm interested in something. So I don't buy here. I suspect they could double their sales if they have a couple of outgoing sales people. read more

I went into this store twice and received horrible service, they took my information down and never called back, went back again and met the owner with attitude. Iwould not recommend this store at all. read more

I adore this place. I've been furnishing my new place slowly, wisely and tastefully....Rico has been my only stop in the neighborhood, I've gone no where else! The staff is so helpful and attentive, it's just fun going there to chat with Rico and co. for ideas as well as new items coming in. The lighting is spectacular, seriously simple but once you have it in your home the details start to show. I recently noticed my lamp shade's inside spokes, they cast the nicest reflection on the polished nickel. I've even decided against a few of Jonathan Adler's throw pillows and went with Rico's instead. I am looking forward to stopping by and browsing for my next item each and every weekend. read more

Why doesn't my review show up? Reposting. In the course of my order I encountered one error and delay after another. Dealt mainly with the Sales Manager, Daniel, mentioned in the post below. He may be well-meaning but just not paying attention and very slow to reply to calls and emails. I don't know what goes on behind the scenes, but the whole process amounted to a headache and a half. All I can say is, proceed with caution - you'll find many of their products for comparable prices and less aggravation elsewhere. read more

I was shocked to find someone who didnt find RICO and the Staff including Daniel and His brother Big Mike completely charming, very helpful and very knowledgeable. Cathy and I furnished our Dean Street home with RICO and are completely satisfied. We went for the American leather sofa and sofa bed, Lee bedroom sets and chest of drawers and they are everything described. We also got some entertainment centers and not only did Daniel and Big Mike deliver, they wired three systems and got rid of the clutter left by the PC Richards guys...No Slam, I love PC, but PC Rich, obviously not designer types. Daniel and Mike know electronics as well. As for customer service being slow, this is an owner operated small venue joint. RICO wants you to walk around, sit on the furniture, take measurements, check it out. We are adults. So if you want high pressure and a greeter, better check out the warehouse stores in Jersey or COSCO. Did I mention we also got lighting and lamps. Good thing we are outta' space. Tim and Cathy (across the street from Jonathan Letham's boyhood home) Made a trip to NYC for 9/11 to pay respects and went by RICO to order up a Westchester Sofa and Love seat for our Mendocino home. They are made by American Leather out of Dallas and so I can expect delivery in 3-4 weeks and not the 6 months I had to wait for Ligne Roset rockers. Buttery soft and in Bison. Big Mike and Danny were on hand to see it thru and even paid a visit to the Brooklyn house to make sure we ordered the same style and finish. Still Top Notch service and products. read more

We bought a sofa recently from Rico and had the best experience possible! We shopped around and found their prices are comparable or less than other stores. It can be stressful to spend a lot of money hoping you are making the right decision, but Daniel, Mike and Rico had infinite patience in helping us choose the right shape and fabric for our Della Robbia sofa-- it is beautiful and well-made and looks fabulous in our room. (my friend who told me to look at a Room and Board sofa admits that there is no comparison, the Della Robbia is a work of art.) They didn't pressure us, nor did they rush us. We are totally happy and can't wait to shop there again. read more

Rico, has worked with me to solve this problem and their attention to fixing the problem and getting me the lamp showed they are willing to go the extra mile to solve a customer satisfaction issue. read more

I would not buy anything that might need to be returned or exchanged because they won't allow them. This is not evident on the website. I bought a light from them that hung too low for a dining room and they refused a return even though the light was in the original packaging. This the note I received back from Danny: ----------------------------------------- Hey! Sorry. We are unable to except back. The box was opened and the manufacturer will not take back. Did you remove some of the people? The fixture is adjustable. Thanks --------------------------------------------- I'm following up with my credit card company. Buyer beware. read more

They had our sofa set up wrong and didn't even care. We later paid the price for it. They tell you whatever you need to hear but then don't follow through. read more

I loved everything in Rico's store and appreciated the great eye and good service. I bought all the lighting fixtures for my apartment there two years ago (wall sconces, ceiling fixtures, pendant light in kitchen) and still feel happy whenever I turn on a light -- they are beautiful, functional, elegant, simple -- and reasonably priced. I deeply regret that I didn't discover Rico before I bought a sofa. I will go to Rico first in future for any furniture or lighting needs. read more

I bought a sofa bed from Rico a number of years ago, and, when I needed another one (for a new apartment), I returned. Rico knows from sofa beds. He contributed to the design of the one I bought (DellaRobbia). Best advice, best service, and competitive prices for upmarket sofa beds. No doubt where I'll go if I need another one. read more

This business has really nice things but their customer service is so painfully bad that I will not be able to ever go there again. They self admittedly ordered me the wrong thing and months have gone by with no resolution. Please think twice before buying anything from this place that you cannot walk out the door with as you will surely suffer from their blatant incompetence and indifference. If it was possible I would give them no stars! read more

I've always been a big proponent of the classics, and my design aesthetic tends to lean heavily towards antique and vintage, but the Rico showroom has changed my mind about the beauty of modern furniture, lighting and art. I rarely purchase new pieces, but when I do Rico is the place to go. The pieces are high quality and unique, and the composition of the showroom leaves the shopper feeling inspired and wanting more. read more

My wife and I own three lamps and a coffee table from Rico. No question he has fantastic furniture and is a great guy. We encountered an issue with one of our lamps and, after a few weeks of confusion regarding a repair, Rico gave us a new lamp at a big discount. We're big fans and will definitely buy more stuff from them in the future. read more

Unfortunately, not a place I will shop at again. They have very nice furniture and the store owner, Rico, was nice in person and helpful (had good opinions on style and color). He promised us superior customer service and his sales associate, Danny, promised us our order in 8-10 weeks (at the most, his exact words). We purchased two sofas (a big chunk of money and investment for us). After 11 weeks we still had not heard from anyone at Rico about scheduling delivery, so I called. I was told to contact Danny. He told me he was expecting arrival the following week. 7 weeks later I am still waiting for my sofa. I have only heard from Danny in response to my call or email. He has not been proactive in updating me on the status of my order or told me exactly where my furniture is, even though he said he was getting the tracking information from the shipping company. Finally, after 15 weeks and my emailing and calling to see what was wrong, Danny finally offered to deliver one of the sofas that had arrived 2 weeks prior. The other sofa, after 18 weeks, is still MIA. Danny tells me he is working on it and he is doing his job, but I feel like I am just getting strung along. All I want is to know where the sofa is and what has gone wrong, but I don't feel they are being upfront with me. I finally heard from him today (the first email he has sent me of his own accord since I have placed my order) and he tells me the sofa will be at the store next week by Friday. Even though the furniture is nice I will not be buying from Rico again. If you don't want to wait for 4.5 months then you shouldn't either. I have ordered several other big pieces from other stores and received my order quickly and without hassle. I went with this store because I wanted to promote the little guys and local businesses, but the customer service I have received leaves much to be desired. read more

I am buying a new 46" tv, and needed a tv stand. After a great deal of research, I found a BDI model. One of the places listed on the website to get it was Rico. Since I live in Park Slope, I walked over. The first time I went should have been my clue not to buy there. The store looked almost closed, and the "salesman" was not very helpful. I did more research and went back. The salesman was very helpful. He even moved the furniture, so I could see the color in light, since the store was dark. He gave me a talk about buying locally and I ordered the stand. I was told it would take 1-2 weeks. At 2 weeks, I called the store. He said it arrived the previous day, would have to be unboxed and assembled and he'd call with a delivery time. Almost 1 more week passed, and I called the store to find out what happened. They just had the stand and no one was doing anything about it. This was delaying getting my new tv, computer hook up, etc. I got angry at the nonchalance., explaining it was almost 3 weeks and if I didn't get the stand the next day, I was calling Mastercard and cancelling payment. He was supposed to call back with a time. I once again had to call them. I got a window of 12-2 for delivery (about 10 blocks from my house). No one showed up until 2:50; they had to borrow my screwdriver and the other tool they needed was in the truck. These are nice people, but they don't understand that delivery of the purchased product is part of the deal. He didn't understand my anger and frustration at waiting 3 weeks for an item that was in the store for 6 days, and that if I hadn't called and complained, it would still be "waiting for delivery." He said this is typical for NYC; I know it's not, since I've lived in the city and have had many larger purchases than a tv stand delivered. I would never buy anything from them again. read more