I am VERY disappointed in the lack of customer consideration I recently experienced at Silicon…read moreValley Sports Med under the leadership of Dr Tiffany Gorman. I proactively sent an email to my doctor (Dr. Doscas) asking about some recent tests and prescriptions only to be notified that my doctor has left the practice. While Dr. Doscas was a great doctor, I'm puzzled by how this was all handled. I received no email or comms from my doctor, the management team nor was I given any guidance on next steps in switching doctors. This is unacceptable. I should have been proactively notified and should have been made aware of my options ASAP. I called and texted the office several times to speak to Dr. Gorman about my experience but did not receive a call back. Instead, I received an impersonal, cold and sterile letter a few days later notifying me that I needed to find another doctor. I would not recommend this practice to anyone given the sloppy nature of my situation was managed- it's completely unacceptable.

Dr Gorman is great and her medical team are great. However, after seeing her practice for more than…read more15 years, I'm now not able to be a patient because I haven't had an appointment in over 2 years and she isn't taking "new patients". Watch out for office policies that can spring inconvenient surprises. I'm on the search for a new doctor now, and that sucks because Dr Gorman has been my go-to. Pretty unsettling.

Great doctor. I've seen her a few times for specific concerns. She always address them and makes…read moresure I'm doing well. I'd highly recommend her for your primary care doctor.

I recently visited Dr. Ramos for my annual physical (wellness visit), and while the appointment…read moreitself went fine, there were a couple of disappointing aspects. First, she was nearly 45 minutes late to my scheduled appointment, which was frustrating and unexpected. Second, I was surprised to receive an additional $388 charge labeled as a separate office visit (CPT 99214). During the wellness exam, Dr. Ramos casually asked if I had any other questions, and I briefly mentioned some minor ear itching and asked about continuing vitamin D3--a supplement she had previously recommended based on past labs. At no point was it made clear that these very brief and routine follow-up questions would be considered a separate, high-level billing item outside of the preventive care visit. I reached out to her office for clarification, as advised by the Sutter Health billing department, but unfortunately did not receive a resolution. My advice to others is this: during your preventive care visit, when the doctor greets you or casually asks "how are you?"--do not respond with anything health-related unless you are prepared to be charged for a non-preventive discussion. Even the most minor comment might result in an unexpected and costly bill. I hope the practice improves transparency around billing so patients can make informed decisions in real time and avoid surprises.

This review is for office staff! I called last year to…read moreinquire about cost..I spoke with physician and my questions were answered at the time. I called back with an additional question and requested a return call..I NEVER received a return call. I again spoke with physician a couple months ago and was ready to sign up. I requested some paperwork and it was to have been sent to me. AGAIN I left several messages..When I FINALLY after several weeks called again and that call was returned with excuses, I was told paperwork would be sent out ASAP...NOPE NEVER CAME. I WILL TAKE MY 4K SOMEWHERE ELSE!!! Terrible SERVICE from office staff!

The review is for office response. Had an initial conversation to schedule a meeting with Dr…read more Lindsay to learn more about the services and pricing and got ghosted after that. Three messages later ...nothing. If its a reflection of the overall business than I guess its good to know early on :(

I'm honestly surprised to see so many 5-star reviews. I recently lost my primary care physician,…read morewho was truly exceptional--she was always available on short notice when I was sick and built a strong, trusting relationship with me over time. Since transitioning to Dr. Shamala, my experience has been very disappointing. Appointments are booked several months out, which defeats the purpose of having a primary care provider. When you're sick, you need timely access--not a long wait that forces you to rely on urgent care visits, as I've had to do multiple times. When I asked about the delays, I was told there are simply too many patients. That response was concerning. It feels like the focus is on taking on more patients rather than properly caring for existing ones. During the one appointment I was able to get (scheduled three months in advance), I felt rushed, as if the priority was moving quickly to the next patient rather than providing thoughtful care. Maybe my previous doctor set a very high bar, but this experience has been frustrating and disappointing. Accessibility and patient relationship are fundamental to primary care, and unfortunately, that has not been my experience here.

Well after 73 years of my life I've finally found a fantastic primary Dr. who goes thru everything…read moreabout my health. She cares, she's thorough, and she listens. Her quality of care is exceptional and I would recommend he to everyone I know. The office staff is awesome as well, they go over everything with you before the Dr. see's you, and they all have a very good sense of humor. Thank you for giving me a piece of mind!

Would choose 0 stars if possible. Strongly suggest avoiding this provider…read more A family member of mine recently had a new patient appointment with her as they had to find a new physician. After their visit, I spoke to them on the phone and they shared how hurtful and upsetting their visit was. Specifically, they shared that the way she communicated about their health not only felt unhelpful, but extremely hurtful. They felt judged and surprised when she suggested various recommendations for being overweight without asking any real questions about lifestyle, weight management throughout their life, successes, challenges, etc. She jumped to extreme solutions like a liquid diet and surgery, when overeating has never been something they have struggled with. They told me over the phone, pausing as they cried, "If I wasn't mentally stable, I would have left and killed myself." This was not something they had ever said before so wasn't them being dramatic - it was because their time with Dr. Borodulin was so painful. It was also shared that the Medical Assistant was extremely unprofessional, not saying anything when they came into the room to take BP and then yelling the numbers down the hall. I am a former Health Center manager, as well as a public health professional. I am also the wife of a physician. I understand patient care, the training physicians go through, and the responsibilities physicians have to their patients. Flippantly suggesting surgery without discussing previous challenges or success is absurd, as is suggesting a liquid diet for fast weight loss. I cannot stress enough what a terrible experience this provider created and would avoid seeing them at all costs.

Three years later, and time has come to refresh this review. Over the course of several years ALL…read moreof my family has moved to doctor Borodulin. Her strong professionalism, knowledge, proactivness continue to save lives, improve well-being, and help us focus on the proactive healthcare! Both of my elderly parents are with Doctor Borodulin, my daughters and nieces, and many other family members. Doctor Borodulin focused on needs of each individually, finding ways to provide the best possible care. Doctor Borodulin is so amazing - she retains all of her staff over the years! Working closely as one well oiled machine, they are very proactive, make referrals, medicine prescriptions, and lab scheduling extremely timely. Just like 3 years ago - continue to strongly and enthusiastically recommend doctor Borodulin!

I had an excellent experience today. I was feeling under the weather and couldn't get an…read moreappointment at my primary doctor the day of so I came here. I've come here before so I'm familiar with the process. I came in a bit before 9am and it wasn't busy. I waited about 15mins before being called in. The nurses, PA-C, and front staff were all very nice. Michelle Chau (PA-C) , who completed my examination, was very thorough throughout the process. I didn't feel rushed even considering more people came in after me. She offered me routine test such as Covid, flu and strep to ensure I was given the proper care. Lucky all came back negative. When I was leaving staff member helped guide me to the exit which helps when you're not feeling well, with all the hallways it can feel like a maze. Everyone said goodbye and said they hoped I felt better as I left too. My prescription was quickly sent over to my pharmacy of choice and I was able to pickup on the way home. Very happy with my experience today and I'm looking forward to feeling better.

I came to urgent care because of an abscess on my foot. For 10 days, Dr. Chau and Nurse Parvin…read morechanged my dressings with incredible care and sensitivity. Receiving such attentive and compassionate service was truly amazing. In my previous experiences, some doctors' attitudes felt distant and even harsh, so this level of kindness meant a lot to me. I am deeply grateful to both Dr. Chau and Nurse Parvin for their professionalism, empathy, and dedication. The world keeps turning thanks to good people like them. I have endless respect for everyone who does their job with heart and integrity. Thank you again!

I went in to get a DOT physical, and everything was going good until the dr came in and I didn't…read morehave a copy of my cpap sleep report. He was incredibly rude at that point, and he was beyond unprofessional, to the point where his own staff had restrain him, tell him to calm down, and walk away. I had heard he was quick and easy, in and out in 20 minutes, but after this I will never go back. If he would have mentioned needing to bring in any documentation, I could have been prepared. Normally, I use Kaiser and they have all of my info on hand. Unfortunately for me, procrastination left with needing to get a DOT exam by the next day.

Very quick and honest physical exam for my employer. The price was right and the front desk was…read morehelpful. The doctor knew what he was doing.

Dr Coquia is excellent and one of the most attentive physicians I've experienced in a long time…read more She takes her time examining and completely understanding her patients. She's through the Sutter Health network which takes excellent care of their patients. In my first visit I was able to get a physical, X-rays, bloodwork, referrals to PT, and specialist appointments. Excellent physician overall. Highly recommend her.

She is the worst family doctor I have never seen. I was shocked by the bill of the annual check…read more She answered me two question, and charge extra $300. The answer she gave, it's just refer me to specialist or do blood test. what kind of doctor is. Absolutely not recommend.