In the heart of downtown Carmel you find a modest building that houses the warehouse for Shannon…read moredoors. This is a small operation that specializes in doors and all related hardware and accessories. We needed a new kick plate for our vintage door that was not a standard size. We called and visited a number of stores that were not able to help us. Then we found Shannon Doors. The staff are friendly and helpful. They were able to order the plate and called us when it arrived. They have a small showroom with rails and locks to select if you are building or remodeling. They are knowledgable.

I called about getting some window, door, and baseboard trim. Someone had to call me back. They did…read moreso in a timely manner. They took my order and scheduled it for the next day's delivery. Super professional and efficient. Thanks Kent.

We had windows and our doors replaced by Fadely. While the windows seem to be install correctly, it…read moretook way over what they said it would take. The two guys would come for a couple of hours and then leave. The doors are other issue all together. We had all our exterior doors replaced and a screen door added. The screen door fell apart within the year. The front door has warped and we are unable to open it. Another doors on the garage wad not properly install and did a quick fix. If I would do over again I would have gone with another company for the doors. The windows they seem fine just the length of time to get them installed.

My overall experience with Fadely Home Design was excellent. Chris measured my 10 upstairs…read morewindows, addressed all my questions, and provided a fair estimate in a short amount of time. Other companies I contacted delivered high pressure sales and inflated the cost to appear as if they were providing a tremendous discount. Mike, and team, were able to install the windows under extreme winter weather conditions. Everything from ordering the high-quality windows, to delivery, to installation were handled in a professional manner. I highly recommend Fadely Home Design.

Equity Remodeling in Carmel recently completed shower build out/tile work at my house and the…read morefinished results look good. However, the experience had some challenges. The quoting process was vague with minimal details requiring many rounds of back and forth with my continued involvement throughout the project. Then an unexpected increase in the quoted price at completion. When I conducted a standard punch list walkthrough after tile was installed - politely identifying cracked tiles, grout voids and alignment issues - the business owner became verbally hostile. Accused me of 'nickel and diming him'. My legitimate quality concerns were met with hostility instead of professionalism. Due to the hostility, I ended up completing a decent amount of finishing work myself - grout void fills, caulk gap touchups and cleanup work. I counted over 30 gaps in the caulk lines which would have resulted in water penetrating behind the tile if not fixed. In the end, the shower looks nice and will hopefully last for years. But the process required more oversight, personal labor and conflict than should be expected when hiring a professional contractor.

Right Way installed my roof in 2024 and did an excellent job…read more Don Harr is a honest and nice person who keeps you informed.

Right Way Roofing & More exceeded our expectations. Don gave a very fair quote, and they completed…read morethe job in a timely manner. They hauled away the old shingles and rotting wood and left the job site very clean (no debris and no nails). Don made sure to send photos throughout the process and upon completion. He took the time to explain the different options for us. It's rare that you find an owner who actually comes to the job site and makes sure that everything is done in a professional manner. We will definitely use them again and we highly recommend them to anyone. 5 Stars for Don and Right Way Roofing & More!

It was a pleasure working with McKenzie Collection to build our home. Each phase of building went…read morewell and the communication was open and honest. We started the process with Judy and John. Kate was a huge help through the design and decor stage. And, Tim and Steve brought it home. Pun intended!

We needed some latches replaced in two screens door panels. The service rep went out of way to get…read morethis done for us PLUS fixed a storm door closer for us - going to two stores to get the part for us. He did a great job for a great price. We would definitely hire him again!.

We recently purchased a Sunesta awning for our deck. We discussed awnings with the See Home…read moreImprovements representative at length. Based upon the overall quality, construction, and materials, we decided upon using See, and using Sunesta as our awning. We were primarily influenced by the quality of the materials and their high wind tests conducted in Dade County, Florida. Once we had authorization from our Home Owners Association, we ordered the unit and scheduled the installation. The installers were on-time for the appointment and had everything they needed to complete the job. They were very professional, and answered questions we had about the installation. The installation process was very good, with strong supporting mounts that were installed directly to wall studs. Once the installation was completed, they explained the operation of the awning and the remote control unit, as well as suggestions for proper use. Following that, they cleaned up the area and returned our deck to normal. We were very impressed with the sales representative as well as the installation crew and would definitely recommend them to others. We have already begun use of the awning and love its look (and colors of the frame and fabric), and especially the way it was mounted under our eave and above our outdoor speakers.

My story with Mr. Window is a little more complicated and drawn out than atypical jobs…read more I signed the contract to have windows and 2 doors installed in 2020. During that time frame between Dec 2020 through July 2021, I went through a divorce, caught long term COVID and wasn't able to work from November to March, and injured my back at work causing me to retire early in May 2024. I remained on disability until May when I retired. Luckily, because of lack of knowledge on Joe's behalf, the front door was incorrectly measured and the bay windows were unable to be installed as they "needed a header" which Joe was going to charge me an additional $4000. I informed Joe I wasn't going to pay the extra money as I had asked several times during the consultation visit if bay windows could be installed. Joe confirmed they could. Joe eventually asked me to pay half , which I reluctantly agreed to. My finances became a struggle so I had to inform Joe I couldn't complete the project at that time as I didn't have the money to pay. We worked out a monthly payment, while it wasn't much, it was at least a good faith showing that I was trying. Finally in the fall of 2024 I was able to move forward and complete the install of 2 bay windows. The door had been written off as undoable. During this time period, I had to have one window repaired, a back door looked at (which is still not fixed and is way out of adjustment), trim around the window and doors (inside and out) missing or has blown off, windows that leak air terribly, and siding that has come loose. To Joe's credit, he was somewhat patient about the delay (what could he have done besides taken me to civil claim court which I had no money to pay him anyway). However, I asked for Joe to come out and do a walkthrough, which was declined as he was "too busy". The bay window project took from the spring of 2024 to fall of 2025 to complete (and is still not properly completed). I called the office and spoke with Andie (who is a very sweet and friendly lady that does her job well), about the issues. The siding was reported to them back on January 19. It was their choice to wait until it warmed up to do the work. Now, Ol' Joe is wanting to charge me $250 the first hour/$199 an hour thereafter, to fix what he couldn't get done correctly in the first place because "their warranty is only for a year after install". Keep in mind, Ol' Joe hasn't spoken to me since he collected the money. He has poor Andie do his dirty work. I would be very very cautious using Mr. Window. Ol Joe can't keep installers because he treats them so poorly and is so difficult to work for so who knows how many installers you may have on your job. He doesn't stand by his products or is labor. If you have a problem and it's out of his timeframe, you'll be paying him big money to fix his mistakes. I will never do business with Mr. Window again. Go with a more reputable and customer oriented company.

In September of 2023. They mismeasured the window so they had to add additional framing. And…read morebecause of this, they had to use this peel and stick vinyl trim on the inside to hide the additional framing. It looks horrible and does not stick very well.