1. Rio Cleaners

    1. Rio Cleaners

    0

    Glendale, CA

    Rio Cleaners

    4.3 (111 reviews)
    Closed 8:00 am - 6:00 pm

    Services - Rio Cleaners

    Dry cleaning

    Rio Cleaners Photos

    Recommended Reviews - Rio Cleaners

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    Reviews With Photos

    George T.

    The best cleaners in Glendale! 10 stars if i could. Their service is so professional on another level And they do a great job with your clothes.

    Carley F.

    I had a bit of a strange request when coming to this dry cleaner and they managed to execute my vision exactly the way I wanted it. I tried sewing these patches (10 of them) on myself and wasn't able to do it so I brought it in and they did it all for me for a great price. Staff was all extremely friendly and they all asked what the patches meant and commented on it which was very cool. I will be bringing all my dry cleaning needs here! Thank you!

    It use to be extremely soft and fluffy

    This place is horrible. I took my $200 blanket to get it dry clean since it's dry clean only and they COMPLETELY ruined it. The faux fur was destroyed-it's extremely rough and no longer fluffy. The woman there (short burgundy-ish hair) took NO RESPONSIBILITY and only said "sorry". No refund. No attempt to credit me. Nothing. Like a "sorry" is going to fix my $200 blanket. DO NOT GO HERE.

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    5 months ago

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    1 year ago

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    10 months ago

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    7 months ago

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    1 year ago

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    4 years ago

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    3 years ago

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    2 years ago

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    3 years ago

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    2 years ago

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    2 years ago

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    5 years ago

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    3 years ago

    My favorite cleaners spot! The girl in the front is so friendly and always welcoming! Clothes come out crisp clean! Love love love! 10/10

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    4 years ago

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    4 years ago

    Reliable and professional. My husband altered his suit and I altered a long gown and it came out perfect. Thank you!

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    4 years ago

    Friendly and came in clutch last minute! Thank you! Right on time for my flight ready to land and make my speaking engagement.

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    5 years ago

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    5 years ago

    I always receive nothing but great service and fair prices at Rio. The store is always clean and they always serve you with a smile

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    5 years ago

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    5 years ago

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    3 years ago

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    4 years ago

    They did a great job shortening my dress. Very fast and efficient. Definitely recommended.

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    9 years ago

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    6 years ago

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    13 years ago

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    12 years ago

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    15 years ago

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    5 years ago

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    10 years ago

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    7 years ago

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    13 years ago

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    5 years ago

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    14 years ago

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    14 years ago

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    14 years ago

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    5 years ago

    Been coming here for years! They are so welcoming and always do a great job on our clothes.

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    Page 1 of 3

    Ask the Community - Rio Cleaners

    Do you offer to steam clothes and dresses as well? If so, how much would it cost?

    Yes we do offer those services And as far as the prices, it varies on the pieces. You’re welcome to call the store directly to get the prices.

    Do you clean wool coat with fur trim?

    Hello We do clean but first we have to make sure what the instruction says, sometimes if it’s real fur it needs to be cleaned by a professional which we send out and it takes… Read more

    How much does a zipper repair on a dress cost?

    Hello It depends, for regular 12” invisible zipper costs $16. 16” is $20 and it goes up depending on the height

    Do you hem curtains?

    Hello, yes we do

    Do you offer next day hemming services on slacks? If so, how much would that be?

    Hello, Yes we do and there’s no extra charge for next day service, as far as pricing? For regular hemming it’s $12. For original hemming it will be $20.… Read more

    Do you clean ugg boots?

    Yea they do.

    Do you clean shoes?

    Hello there, yes we do all types of shoes

    Do you offer same-day service to hem a pair a pants?

    Hello there, yes we do offer same day alterations

    View All 14 Questions

    Review Highlights - Rio Cleaners

    The service was beyond welcoming, starting from the staff to the magnificent work they do.

    Mentioned in 4 reviews

    Read more highlights

    Pristine Cleaners

    Pristine Cleaners

    4.6
    (102 reviews)
    $$

    I brought in two suits and a dress shirt that had tough stains, and they came back looking brand…read morenew. The staff were friendly and professional, pricing was great.

    Updating my review to 4 stars…read more I picked up my items today, and I'm pleased to say they look great, as they always have. The tailoring was done exactly as expected, which is consistent with the quality I've come to rely on after being a customer here for many years. The storefront employee was contrite, offered a sincere apology, and provided a full refund for the order. While the refund itself was not the primary issue for me, the principle behind it -- acknowledging the inconvenience and taking responsibility -- meant the most. I truly appreciate the professionalism shown during this follow-up interaction. Based on how this was handled, I am willing to look past what I hope was a one-time issue and continue using their service moving forward. End of update ________________________________________________________________________ I have been a loyal customer of this dry cleaner for many years and have consistently trusted the quality of service--until my most recent experience. Last week, I brought in two pairs of denim. One pair was to be cleaned and used as a tailoring reference for a new pair. I prepaid for the services and was given a written promise date of 2/14 for pickup. When I arrived on the promised date, I was informed that my items were not ready. The employee at the front counter, who appears to be new, simply stated, "Sorry, we don't have your items today. You'll have to come back Monday." There was no acknowledgment of the inconvenience of making a trip on the scheduled date, nor any effort to offer a reasonable accommodation. When I expressed concern, the situation became more disappointing. Instead of taking responsibility for missing the promised date, the employee turned the issue around and said, "You've been coming here for years--when have we ever made a mistake for you?" It felt as though he was using my long-standing loyalty as a way to dismiss the current mistake, rather than valuing it. Being a long-term customer should not be used against someone to minimize a legitimate concern. If anything, it should warrant greater care and professionalism. When I reiterated that I was relying on the written promise date provided to me, he escalated the interaction by raising his voice, speaking over me, and ultimately suggesting that I take my business to another dry cleaner in the future. Mistakes can happen in any business. However, how those mistakes are handled is what defines customer service. Unfortunately, this interaction reflected very poor service, particularly from the new storefront employee. It was surprising and disappointing, especially given my many years as a customer. I will return on Monday to retrieve my items and hope the matter concludes more positively. Depending on that outcome, I may revisit my review. However, the way this situation was handled was not appropriate and not the level of service loyal customers should expect.

    Rio Cleaners - sewingalterations - Updated July 2026

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