I've used Into The Woods for over 10 years for renovations and new builds in my personal homes and…read morefor homes I have renovated and sold. Candi and Shamus have consistently jumped through hoops for me to provide great product at pricing I could fit into my budget- or my client's budgets. Their installers are educated and follow the manufacturer guidelines for install - which is hugely important as to not void any warranty. This last project they helped me with required same day delivery and unload. 2 of their managers took the time to follow the delivery truck and unload my flooring! If you're looking for great products and service, I recommend Into The Woods. Shamus is also a GA Licensed Contractor so he is a wealth of information. I highly recommend and am grateful for their support.

Poor workmanship. Poor communication. A frustrating and, at times, genuinely unsafe experience…read more What initially felt like a company we could trust turned into a project we wish we had never hired them for. If you value your time, money, home, and peace of mind, I would strongly recommend looking elsewhere. The work on our floors and dry wall required multiple return visits. After the second flooring visit, we told them the floor was still uneven and that the vinyl continued to pop up. On the third visit, a team member stepped on the area that was popping up and said, "There's nothing wrong!" After we insisted they open the floor, we discovered that cardboard packaging from the vinyl floor boards had been used underneath the floor to address the leveling issue... When we finally thought the flooring was finished, another problem surfaced. The trim at the top of our staircase that had been installed only about two weeks earlier came loose, and I fell down the stairs as a result. We then discovered that our replacement dry wall was visibly uneven and not flush with the existing wall. Even after their team came back to work on it, the transition was still not flush, if not worse! Regardless of whether subcontractors were involved, we hired Into The Woods to ensure the work was completed properly and ultimately hold them responsible. On top of having to repeatedly identify problems that should have been caught through proper supervision and quality control, the most frustrating part has been communicating with Into the Woods direct team members, especially their owner, Shamus. We constantly felt like our concerns were minimized and dismissed. Even if the work had been perfect, the interactions with the company throughout this entire process made us wish we never signed anything with them.

COASTAL FLOORS IS THE BEST! We submitted a request for a quote online and within minutes received a…read moreresponse to schedule an in home estimate. Paul came and knew exactly what he was doing. He took our measurements for all hardwood upstairs, one guest room downstairs, carpet in basement theater room, and carpet on basement steps. We were moving into a new home and needed floors done immediately. Paul made a few phone calls and came and dropped off the material within a matter of days. This was a pretty big job but Paul and his team not only completed the job on time but the floors were installed perfectly. Paul also called me almost daily to give me an update and check in on progress. Harrison also came by at the end of the project and took some of our extra trash and leftover paint from moving to their dumpster (talk about going above and beyond). We have already received so many compliments on our new floors and will definitely be using Coastal Floors for future remodeling projects. Thank you to Paul and team for the most amazing experience! I highly recommend giving them a call for any flooring needs.

We used Coastal Floor for a few projects in the past. Once…read morethere was an incident with counter top guys who scratched our brand new custom cabinets during installation but the owner of Coastal Floors was great with taking care of the repairs. Even though accidents happen it is all about the attitude how the business wants to fix it. We like them an we will use them again, they are making every effort to make a client happy and that is very important.

Update: After getting the attention of management staff I received a call from Ryan who listened…read moreto what we went through and the reason for the bad review. I finished the ceiling myself and needed it to be painted again. Ryan promptly sent out experienced painters who rolled the kitchen ceiling and it looks good. Most importantly they compensated us for almost 4 weeks of chaos in our house because of the kitchen ceiling issue. My Wife and I really appreciate the focused attention from Ryan to making things right and compensating us for the inconvenience after the leak. Ridgeline stepped up and did the right thing which reflects a professional and caring attitude towards customers. Thank You

Being 65 and retired from over 30 years in contracting and home remodeling we decided to try "The…read more1-2 day bathroom remodel companies." I no longer wanted to spend hours on my knees re-doing our tub/shower into a shower only bathroom. I am retired and on a fixed income and this was a major expense that is now the worst home investment we have EVER MADE. 2 days after they completed our shower a leak occurred in our kitchen which is directly below our shower. So I went into the ceiling to find an active leak on the hot water side at the PEX to Copper connection. So we had to shut the water off to the house for 2-1/2 days before Brett could send his guy to repair the leak. We now had an approx. 4'x 10' section of Kitchen ceiling which was now ruined. His exact words were " We have a sheetrock guy who can hang new sheetrock and blend in the existing Stipple finish in your Kitchen." NOTHING was further from the truth. His crew has never Stippled in their entire lives. We now had a 4" x 10" section of my Kitchen ceiling which looked like crap. High blend spots and a 5' ridge line where the new sheetrock patched in the existing ceiling. I called Brett and sent several pictures and 2 videos of the ongoing leak and then pics of the "finished" crappy job his crew did. So I told him that I would sand the entire patch down and start from scratch and re-stipple the kitchen myself. It was obvious that Ridgeline is a hack company who doesn't give a crap about customers, doing a job worthy of the massive cost or maintaining a good reputation. So after buying joint compound, stipple brush, plastic, tape and 80 grit sand paper I began to repair this botched job. We are now at 3+ weeks of chaos, joint compound dust in 4 rooms and having a Kitchen in total disarray. Ridgeline HAS COMPENSATED US EXACTLY $0.0 FOR THIS MASSIVE INCONVENIENCE ! They should be ashamed as to how they take advantage of customers 65 yrs old and on a fixed budget just trying to complete some home updates.

I am a big stickler for quality workmanship, products, and service. I have worked in the…read moreresidential, building, and construction industry, so I know what to look for in my own installations. Plus, I was in the military, so I comb over everything with a fine-toothed comb. Unlike many people, I am more about quality over cost. I'd rather pay more for a top quality installation than to pay less and leave it to chance and risk a poor job. Daniel's Floors is quite impressive! I received both top quality workmanship and service AND competitive pricing. I had never heard of them prior to this project. They replaced our carpet with hardwood in our master bedroom and walk-in closet, upper level landing/foyer to include linen closet, and upper level sitting room with walk-in closet. The flooring came out darker than expected, but they stripped it down and re-stained it to our liking at no additional charge. The sitting room previously mentioned was not in the original quote, but we had around 120 - 140 sq. ft. of hardwood remaining. Originally, they gave us the option to keep the hardwood or return it for a stocking fee. The next day, they surprised us when they said that they would install the remaining hardwood in an area of our choice . . . . also at no additional charge. If the installers were upset about all of this additional work, I could not tell it. They remained professional, courteous, and pleasant beginning to end. They were so great that I felt bad about the additional work. I didn't even want them to do any of this on the house, but they insisted. The quality of the installation 10/10. The quality of the hardwood 10/10. The quality of the service 10/10. OVERALL 15/10!!! We will definitely use them in the future when we replace the carpet in the upper level bedrooms and when it comes time for re-finishing or if any repairs/maintenance arise.

did a great job on our floors . Timely and helpful customer service, amazing install crewread more

We had a unique situation where we couldn't get our dishwasher out. Our hardwood floors were…read moreinstalled by a different contractor and they didn't double check the height. We needed help cutting out part of our floors, installing a new dishwasher and then adding new hardwoods near the dishwasher. Thai did all of this for us and did an incredible job. He was so easy to work with, so kind and gave us very fair pricing. Thank you Thai!

We bought a new house and needed our floors refinished before we moved in. I found Thai highly…read morerated here. He lived up to it. Came for the estimate very promptly. Gave me a reasonable estimate. Did an amazing job. Charged me exactly the estimate. The floors sparkle! Great experience!

We were required to replace the entire first floor of engineered wood flooring due to water leak…read moreissues. Alan's was the low bidder. We received excellent advice about appropriate replacement materials. Then a timely period from signing the contract to being ready to go to work. Alan's showed up on time. Their work is beyond excellent; and done by true craftsmen .... the lead man was described as "He's the best" and that he is. Finally, they finished the work on time; and cleaned up beyond our expectations.

Alan's installed LVP flooring on our main level a few years ago. They did such a nice job that we…read moreknew who to call when we were ready to do the upstairs. A few months ago they installed not only our upstairs flooring, but our basement stairs as well. Once again, they did a terrific job! We could not be more pleased.

We made the best decision ever to work with Select Floors! They did a very big job for us. They…read moreremoved all our carpet upstairs and pulled up the old engineered glued wood downstairs to install luxury vinyl planks (CORETec Pro Plus Enhanced Planks Edinburgh Oak) throughout the whole house. In addition, (and most impressive), they installed hardwood stairs and landings and were able to match the stain to the vinyl floors perfectly! It all came out better than I ever expected. The job was done as promised and on time and the whole team was friendly and efficient at ensuring we were happy. George was amazing at helping with product selection. Joyce's level of communication and friendliness was top notch. Last but definitely not least, Marcus was incredible working on site each day making sure everything was perfect. His skills staining the steps to match the floor deserve its own 10 star review. Anyone who is nervous about a big job like this should feel at ease with Select Floors.

Kelly Owen, Carlos and his crew helped us find the perfect floor and install it with the upmost in…read moreperfessionalism and care. We couldn't be more pleased and recommend them highly.

I recently posted a review for Chattahoochee Hardwood Floors. Although the review had positive…read morecomments I rated the company with two stars and several negative comments. Since my posting Chris Braga owner contacted me and he and his team have spent the past two days finding a resolution to the problem I was having with floor. They have done a remarkable job resolving issue. This company does stand behind their product and work and customer satisfaction is very important to them. I could not be happier with the outcome. I would definitively recommend Chattahoochee Hardwood Flooring and would do business with them again. Chris thank you for the quality service you and your team provided. You are awesome!! Thank you.

Chris with CHF is amazing!! We came home to beautiful floors and they worked diligently to fix all…read morethe problems from the previous contractors that messed the floors up in the first place! We had several issues with missing baseboards and a leaking toilet and he fixed it all! His crew was so professional! They were similar in cost to a few other companies but the quality of their product really seems superior! Super happy and excited about my new floors!