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    Rise Apartments

    3.6 (226 reviews)
    Open 9:00 am - 6:00 pm

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    Gaming center
    Christopher C.

    Amenities are a blast. Neighborhood is clean , fun and full of cool neighbors. It's clean inside always. And staff is very helpful

    Free couch, lightly used, left by neighbors?
    Timothy O.

    Here's the final review. They missed my move out inspection, I rescheduled to meet their 'hours' no one showed, no one attempted to reschedule. And then they hit me with a bill. Good thing I know my rights and have all my proof. Long story short. Electrical never worked in unit 5006, Gorman Alva is easily the most useless human to exist, I guarantee I could replace him with a hamster and iPad with ChatGPT and it would be a tremendous improvement. Jessica the manager seemed nice, the assistant manager as well, but unless pressure is coming from above or the city, there is no urgency. Took me half a year to get electrical fixed, Gorman and the maintenance people in all their brilliance decided to try to lie to me, and gaslight me but since I happen to have a degree in electrical engineering I shut that down real quick and got City of Anaheim code enforcement involved. Then miraculously everyone wanted to get the work done. Maintenance workers are severely underskilled, but nice enough. But nearly everyone I've interacted with in the leasing office seems to have a double digit IQ. Pool was down for most of the lease, Rooftop was down for half the lease, painting, carpet, boilers constantly under repair. Yet basic things like elevators, access doors, gates were constantly broken. Thinking of signing a lease? Gorman and the other leasing agents will lie to you to get you to sign, then change the story right before you move in. You want anything done? Good luck with maintenance, the supervisor is a total moron, and they lie on their reports to hide actual issues. Know your rights under the California Civil Code, specifically section 1950. Maintenance still trying to gaslight you? Call city of Anaheim code enforcement, that's the only way I got my electrical fixed. Document everything, take photos. They'll either lie or ignore you rather than do their jobs properly. Make sure you schedule a move out inspection, they won't show and still try to bill you/hold your deposit but because of the incompetence it's an easy case in court to win, since you're entitled to that inspection. Also, the way they bill with Conservice is against the law, since they don't give a breakdown of how the trash is billed, and since they can't rent out their units or get people to resign, you're getting billed for their incompetence and the empty units. It amazes me that these people get apartments and get paid to do what seems like absolutely nothing. If I saw all these negative reviews I would fire these people so fast their heads would spin. Good luck to current tenants and anyone who ends up signing a lease, make sure you get a subscription of advil for all the head aches. Want to join a class action against greystar? Here you go. https://shamisgentile.jotform.com/242043820680955?fbclid=PAZXh0bgNhZW0BMABhZGlkAAAGBWEtrUQBpjWmR8j_XpjtDolhTpg14W2H9y3TzucfvrsK-6-7pVS9qa6CmvXXYk51ng_aem_gFylNEXpXzkIxH2B32RZKA

    Drain spills that reek of dog urine - emailed management since early 2022, lack of response and still no resolve in February 2023
    Andrea V.

    This review was written as of February 2023. IMPORTANT POINTS: 1) You can hear every noise and every conversation from your upstairs neighbors. Every footstep on the floor, every baby that cries, every argument, every dog that barks. The floors and ceilings are not insulated. If you want privacy as well as peace of mind, I wouldn't recommend moving in here. 2) Management dodges all of your emails and calls. Even regarding lease renewals which can force you into a position of paying month to month even when you already agreed to renewing two months in advance. 3) Management does not resolve issues between neighbors. Their involvement actually made matters worse. 4) Package theft in the mailroom and at front door. Management hasn't been proactive in finding a solution to prevent important belongings going missing. Unfortunately, we have been emailing and calling management at Jefferson Rise since May of last year regarding our upstairs neighbors spilling cleaning product and dog urine over their patio. There was no response and no actions taken to resolve the issue. When I finally got ahold of Sahara in the office, she said she would call me back the next week with a resolution and we haven't heard from her. We haven't furnished our patio due to fear of cleaning products and dog urine being spilled on our belongings. You can hear every footstep from the neighbors above. So unless you're on the top floor, you will never have peace of mind. Our upstairs neighbors have two very loud children who run all over the place regardless of the quiet hours from 10pm to 9am. The upstairs neighbors complained to management about us knocking on the wall. Although the upstairs neighbors are aware of their excessive noise and have even expressed to management that they have kids who are "just at that age" they haven't educated their children on ways to prevent the excessive noise. The noise has gotten worse since management has gotten involved and every email I have sent to management has been ignored regarding the issue. The management team offered for us to live on the top floor but I don't find this as a helpful resolution because we specifically selected the first floor for Accessibility reasons and we have been living in this space since 2020. We never had noise issues until the summer of 2022 when this family moved in. What if other people moved in to this space and dealt with the same issues? Will management offer all of us to live on the 5th floor? Another upsetting situation is that we notified management in November of 2021 that we wanted to renew our lease in January 2021. Management dodged our calls and e-mails until April 2022 which forced us into a position of paying month to month. If you move here, your best experience will probably be living on the fifth floor but going up and down the garage to go to your parking space will take you forever and people drive crazy fast through the garage. There aren't any speed bumps. Keep your head on a swivel when walking in the garage to avoid getting hit by a car. All of the fire extinguishers in the garage show signs of being knocked off the wall and smashed by a car. Imagine that being you. Also, tons of car theft and the gate at the entrance of the building always gets broken which leaves our cars exposed to theft for weeks at a time. TLDR: Managements lack of response over the entirety of our lease from 2020 to 2023 shows that they don't care. Wish I didn't have to go online to post a review in order to gain a response from management but this seems like the only way to get their attention at this point. Don't move in here if you want a good night of rest because the floors and ceilings are extremely thin. If you receive packages often, expect to get your belongings stolen on a regular basis. Don't keep belongings in your car because the gate in the garage is broken for weeks at a time and often! Once it's fixed, expect for it to be broken again a couple weeks later. Lots of theft in the garage. If you have any questions or would like videos to see the noise issues, message me. I would love to share and explain more of my experience.

    Dennis B.

    Dog poop everywhere. People leave trash all over. Always cars racing in the garage, Half the doors to enter don't work, need to be yanked, or are always unlocked. Complain about neighbors training their toddler to be a D1 athlete and the office does nothing. Half the gym equipment is broken the public spaces like pool, clubhouse, game room are always holding banquets of 40 or more people. In the area there's literally nothing to do, some weirdo is opening a wine bistro in one of the retail spaces but no coffee shops, places to eat, everything is a drive. Maint guys and cleaning crew are definitely not paid enough to deal with everyone's garbage. Oh and the garbage chute is always full. Alarms are so sensitive you hear a full orchestra around 4-7pm. Someone has tripped the fire alarm for the whole building at least 3 times this year. Folks will let their dogs poo in the hallways and it sits there. Used to be a nicer place until Greystar took over and it's slowly gotten worse and worse

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    6 years ago

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    Greystar M.

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    6 years ago

    Application process was smooth, felt safe when we toured the community during COVID-19. Can't wait to live in community.

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    6 years ago

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    5 years ago

    My experience with Jefferson rise has been fantastic!!! I would definitely recommend!

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    5 years ago

    The staff in the leasing office went above and beyond to help my girlfriend and I find our first apartment together here

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    Community M.

    Thank you for the 5 star reivew!

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    4 years ago

    "enjoy living here so far, love the amenities and being so close to the freeway and disneyland! staff has been really helpful so far"

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    6 years ago

    Going through the application process is super easy and property is beautiful. Really looking forward to being a resident at Jefferson Rise

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    Page 6 of 6

    Ask the Community - Rise Apartments

    Does anyone know if they are an income-based apartment? My partner and I are looking to move in but unsure if this apartment complex has that.

    Yes it's three times I think

    What is the Pet Fee if any?

    50$

    What are the leasing options?

    Hello Andrea! We offer many different lease terms on our apartment homes, and are currently running some pretty great specials! If you would like, you can direct message us with your contact information and one of our Leasing Associates will reach… 

    Are you able to hear neighbors above or below you if your unit is not on the top or bottom floor?…

    Hi Tiffany- That's a great question! As a new community, Jefferson Rise is well insulated. However, we cannot guarantee this will keep you from hearing any noise from your neighbors. With that being said, we do enforce quiet hours from 10 pm-6 am… 

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    Review Highlights - Rise Apartments

    After visiting multiple complexes, my boyfriend and I retuned the the Jefferson Rise.

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    Paloma

    Paloma

    (63 reviews)

    My Wife and I were looking for a place to live after marriage and came to tour this place as it was…read morethe middle ground for the both of us work-wise. We were introduced to Seth that was super knowledgable about the space and showed us the units that we were intially interested in. Seth made us feel super welcome, super friendly and super comfortable as he answered all our questions and looked out for us on units that were opening up. The complex itself is super clean and has a lovely smell in the hallways and elevators. Everyone on the leasing team, especially Seth, seemed to really look out for our best interest. Overall Seth's professionalism, intentionality, and looking out for us really sold me wife and I to see a team who cares about their residents and looks out for their best interest. My wife and I have lived here for a week so far and the maintenance team, cleaning staff, and leasing team, including Lucy, Darbie, and Charles, were equally as friendly as well! Overall very happy with our decision at Paloma!!

    Charles was amazing and gave us a fantastic tour - we saw the studio, 1-bedroom, and the larger…read more1-bedroom (can't remember the exact name!) Amenities are great: the gym is spacious, there's a nice pool with cabanas, BBQs for hosting, and lounges on every floor. Location is super convenient, right by the freeway. My only hesitation was that the units felt a bit small for the price, even though everything is modern and updated. Still, I'd definitely consider Paloma Apartments in the future if I had the flexibility with pricing!

    AMLI Uptown Orange

    AMLI Uptown Orange

    (135 reviews)

    I highly recommend the property based on my experience. I just moved into a different apartment in…read morethe same complex for more room and space and the staff and management have gone above and beyond in assisting me to find the right fit and have a place for me and my pup that we thoroughly enjoy and feel at home. In particular, I would like to especially thank Kareem and Bridgett from the leasing office who always had time for my questions and worked with me every step of the way to find the right fit. Even when I thought I might be imposing or had asked too many questions already, they were always happy to help! This same courteous and helpful attitude is shared by all the operations / maintenance staff here at AMLI, all of whom I've had the great pleasure to get to know during my time here. If you choose to live here, you can rest assured the staff / management are will do their best to make it a home you love.

    Overall we had a great experience living at AMLI. Unfortunately, the move out process was…read moreincredibly predatory. California Civil Code section 1950.5 states landlords may not charge tenants for normal wear and tear. AMLI attempted to charge us for paint and cleaning that they themselves documented and admitted as normal wear and tear when I disputed the charges. Despite this, they asked us to pay anyways and threatened collections. The Fair Debt Collection Practices Act states that landlords may not send debt for collections if formally disputed. The way AMLI handled this situation was inappropriate and unprofessional. Edit: In AMLI's response below they claim above damages were above wear and tear. I have attached email below of AMLI explicitly stating and agreeing with us that the our apartment did not show signs of damage beyond wear and tear. This email was in response to my dispute asking for further documentation of damages as pictures did not show damage beyond wear and tear.

    Magnolia Plaza Apartments

    Magnolia Plaza Apartments

    (5 reviews)

    I've lived here for five years. The property was sold a few years ago and the new owner selected…read moreManagement Works. That's about when my problems started. A variety of unfortunate "coincidences" have happened to me. My car was vandalized more than five times, my laundry was vandalized and the neighbors are constantly banging on the walls and dragging chairs, which should be expected of the lower classes. Unfortunately, this property is centered on catering to tenants with dogs. The manager keeps her dog in the office. The grass is just a toilet for dogs and isn't fit for recreational use. The most egregious act by The Management Works is when they were uncooperative with the police by refusing to release video surveillance showing suspects. This happened much more than once. I would not recommend this place to anyone. I developed fibromyalgia this past year, it's caused by trauma. Freedom is a right.

    I lived here for about a year. It's a great little complex. People keep to themselves. Parking is…read morenever an issue, so you can feel comfortable with inviting friends or family over. There's plenty of parking on the street and even inside during regular business hours. The manager is nice and attentive. Maintenance is always quick. It's quiet and even though it's on a main street, La Palma Ave., you'll never have an issue exiting the complex as the traffic is never bad. Also, freeways are right down the street, like the 91 and the 5. I would recommend this place to anyone looking for a quiet and comfortable place to live. It's not luxurious but it is quaint and it offers a nice little pool, bbq area, two laundry rooms, and pets are allowed. Pricing is also fair in my opinion. Never had an issue with crime either. I would 100% move back here when a two bedroom opens up.

    Rise Apartments - apartments - Updated September 2026

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