We've had several issues with this location over the past few visits , from inaccurate dental plan…read moreinformation to attempts at overcharging (thankfully, I know my plan well). However, today was the worst experience yet. I was told I needed a gum cleaning with a laser and, despite being short on time from work, agreed to proceed. The hygienist had very poor bedside manner and ended up burning my lip badly. There was no genuine apology, just a quick "sorry" and some Vaseline applied before moving on. When I mentioned it at the front desk, they brushed it off with "we've had so many changes." That's unacceptable. You physically hurt me, and no one took accountability. I'm officially done with this place.

An absolutely brilliant experience. Would recommend this facility to anyone in the market for a new…read moredentist .

They have been so wonderful and understand people that don't have insurance. They are willing to…read moretalk through situations and actually are quite reasonable with respect to the pricing for people who are not insured. From the get go they were kind and respectful. Made me feel respected. The property was impeccable and so clean and high tech. The doctor was extremely informative and even asked twice if I had questions towards her inquiry. It made me feel she really has a kind heart and didn't want me to leave uneducated regarding my diagnosis. I really want to give all people in the Phoenix area that this establishment is amazing! They have a true concern for dental health and Claudia was the best with regard to bedside assistance. Much love Claudia the dr and staff

I have had the best experiences here at Smile Standard. I have had terrible experiences at dentists…read moreand have always dreaded my appointments but I actually love coming here and can't wait to come back! The staff is so friendly and the office is so clean and beautiful. I really trust the dentists here and never feel like they are trying to scam me like many other dentists I have visited.

Highly recommend Pearl Dental. They have the best in staff,…read moredental hygienist and dentists!! Both dentists really care about how you feel!! Everyone makes you feel like family! Grateful to find the gem Pearl dental is! Got my teeth cleaned. The hygienist made an excellent suggestion to use my water pick at night bc I don't like to brush at night. Don't care to taste toothpaste all night long. Used water pick last night. Got to keep plaque and tarted from building up! My mouth felt great!

I have been going to this dentist for more than 2 years. It is the first time in my Longines that I…read morehave ever had consistent care for my teeth. I feel very comfortable in the office and with all the personnel. They do not try and convince me that work needs to be done. They are kind and friendly.

I wholeheartedly recommend Dr. Ellis and her staff! They are all wonderful. Friendly, courteous and…read moreprofessional. They make sure you are as comfortable as possible and understand your treatment. I will not go to another dentist. I recommend Union Hills Family Dental Care to everyone. Call, you will not be disappointed! A big plus is Paula at the front desk, along with the front office. Always friendly, helpful and smiling!! What a pleasure. When you need a dentist, give Dr. Ellis and her team a call. You'll be glad you did!!

To be fair the people were nice and friendly, and they were able to get me in immediately for a…read moredental emergency; however their business practices are extremely suspect and dishonest. I would not recommend this business for any amount of money! I needed a dentist and since my husband has been here before, I used him as my referral but they didn't give me the $50 discount that they offer new patients, nor give him his referral gift card. I had to pay more than double for a crown than my husband paid, but I was kind of in a bind so went forward with it. Since I hadn't had a cleaning in about 2 years I went ahead and scheduled the cleaning...making certain that my insurance will cover 100% for this service. Upon arrival, I again emphasized and verified that this is 100% covered by insurance by the front desk and then when the dental assistant started with more than 2 dozen x-rays, I again asked that all this is covered by my insurance and was told they were. Then the hygienist came in and recommended a deep cleaning, then the Dentist came in and recommended EXTENSIVE treatments totalling almost $10,000! I let them know at this time, I just wanted my estimate and the cleaning I came in for...it had already been 1.5 hours and then the office/insurance person came and told me that because my insurance only will pay up to $1,000 per year I would now have to pay for my cleaning out of pocket because the remaining balance went to the billion x-rays they already took...and now I would have to wait for next year for any further insurance coverage! I WILL NOT BE GOING BACK, they bilked me for my insurance and left me without a cleaning for another 6 months...which is NOT in my best interest for sure. Both the hygienist and the dentist strongly emphasized that I not wait to get the expensive treatment done, but then refused to complete the cleaning that I ACTUALLY CAME IN FOR!!! Buyer BEWARE if you are just wanting a good dentist that will do what you are expecting and not rob you for your insurance benefits. I was not impressed nor will I return or refer them to anyone else!

Care and time spent to answer questions that I had was amazing. Friendly and prompt with…read moreappointment time.

I've been going to this dental practice and treated by these lovely people for about three years…read more Their honesty, professionalism and most important, their customer service is top-notch. It's nice to go to an office where you don't feel like you are being forced into unnecessary procedures. I would highly recommend without reservation.

Today (1/14/26) was my first visit; and it was with the hygienist, Amy. Let me tell you about Amy…read moreshe is the most person knowledgeable hygienist I've ever worked with. She's also got a very, very cool looking. Dr Angel answered all my questions and I actually understood (no medical terminology) what she was saying. The other staff from the first greet all the way to the exit were amazing ladies. I must commend Dr Angel for Selecting/ employing a very great staff. The office is very, very clean. They made me feel welcomed and part of the family. Yes I will be a new family member.

Went here a few years ago for an implant. They offered a one-year warranty on their implant…read more Shortly before the year was up, the implant broke; it was hollow inside, year it was a first molar. It was my first implant, so I didn't know implants weren't supposed to be hollow, but logic dictated that a molar implant should not have been hollow. I called their office and asked them how long they guaranteed their implants, and was told one-year. I told them mine broke, and I needed to get a replacement. They office worker looked up my record and told me it was longer than one-year and that the implant was no longer under warranty. Fortunately, I paid for the implant with my credit card, and had proof it was less than one-year! When I came in for the new implant, the dentist, Dr Angel, wanted to see the broken implant. (I suspect they were looking for a possible "out" on honoring their warranty, but I was clear that a first molar should not have been hollow. I later learned that implants are not supposed to be hollow--it was basically a crown made to look like an implant. They did honor their warranty, but they were not very "nice" about it. At that time, I posted a negative review on Yelp about my experience, but apparently Angel Dentistry had Yelp remove it, probably to keep their rating higher than it should be. Not only that, but their dental hygienist charged for a very lousy cleaning while complaining her discontent that I gave them a negative review on Yelp! (And they made me wait until they were finished with all their other clients in the office so the clients wouldn't possibly hear what they were doing!) Type of care: adversarial Quality of care: substandard implant Office experience: very negative and petty staff

Today care with Kim and Dr. Robles was awesome and they took the time to talk to me about issues…read more The front office was great and Melinda took the time to work with me.

This office seems to be all about running up a huge insurance bill and draining your beginning of…read morethe year dental coverage benefits! They put more focus on financial profit than patient care or patient satisfaction. My visit was my first, and will also be my last. Scheduled cleaning weeks prior to appointment & was told that's what I'd get; instead I was put in a chair for over an hour & faced a full set of exrays and afterwards a separate second set of exrays, different from the first (that are only allowed by insurance maybe once every 3-5 years). Eventually wondering if I had been misled, I began to inquire as to what stage of my appointment would I get my cleaning. I was then told I would NOR get one because they don't do traditional cleanings (but only laser cleanings) and for those a prior authorization would need to be done. Why wasn't that revealed to me when I made my appointment? Initially I provided plenty of data when making my appointment that should have prompted them to be up front and completely transparent! I even discussed my current treatment plan with my previous dentist and cleaning schedule based on my ongoing dental health. They had ample time to disclose their office info and/or processes, even after my insurance benefits were confirmed, which was way in advance of my scheduled appointment! Now, I'm in a strange predicament because if I go to another dentist my exrays allowances have already been exhausted by this money motivated office (they're very sneaky). It appears that they had no plans on providing a cleaning from the start, yet they took full advantage of exhausting my exray coverages, one of which won't be allowed for at least another 3 to 5 years! One more FYI; amid a so called pending prior authorization, they haven't attempted to make any contact with me since my visit - another example of poor customer service!!! Stay away . . . Go elsewhere!

Dr. Eniko Loud is one of the most thorough and knowledgeable dentists I've ever been to hands down…read moreand to find someone like that who is a conventional dentist fully trained BUT also is a functional medicine practitioner AND a holistic dentist is pretty much impossible to find! She has the latest technology for everything and she is able to do scans and investigate beyond your teeth and up into your face and head and neck with the technology that she uses so you can actually find completely hidden infections or damage that normally cannot be seen by a regular dental exam or x-rays. She was able to find a chip in one of my upper vertebrae that I sustained from a car accident in the past as well as a hidden infection above one of my teeth in my sinus area that nobody else had spotted from an old filling that had been replaced incorrectly by a prior dentist. It wasn't even bothering me but there it was on the scan. I would have NEVER found out otherwise! If you have hidden infections or damage from an old filling or even hidden metal that you can't see with the naked eye, there is no other dentist that could find that other than Dr. Loud. She knows how to remove and correct these things safely and with your health at the forefront and uses safe and proper methods to remove metal fillings. Most dentists don't even protect your body when they remove metal fillings and all of that mercury gets released into your body causing damage that can continue on for years. She also knows the connection between your teeth and your organs. Did you know that every tooth connects to a different organ, gland or tissue in your body and she has a chart that can show you which teeth connect to the different parts of your body because a problem in a tooth can be causing totally different symptoms somewhere else in your body! I am a naturopathic practitioner myself and I send all of my patients to her. Every single one of them has been blown away by their experience with her. If you want to be sure your teeth are being handled in the best way for your overall health, there is no other dentist to see. She is the whole package! I would never see anyone else now that I've been lucky enough to find her.

Dr Eniko Loud is an exemplary individual who goes the extra mile with the type of care she…read moreadministers. I am particularly happy with my experience yesterday. Her hygienist, Catherine (AKA Cat), is also an individual with amazing qualifications. Besides giving one of the best cleanings I have ever seen/had, as I am a certified dental assistant myself.... She has an arsenal of practices/techniques you may not know of, to enhance your understanding of overall good health. If you're interested in stepping out of the box, and experiencing something highly beneficial, check out this dental practice.

It's been a while since I last visited the dentist - between moving and having a baby, life just…read moregot in the way, and let's just say my teeth were overdue for some TLC. I found this spot with 5-star reviews and decided to give them a call. I spoke to the sweetest, friendliest lady who was efficient, helpful, and just all around amazing. As a new patient, I had to fill out an intake form, which was super easy and straightforward. On the day of my appointment, everyone I met was just as kind and welcoming as the front desk had been. They answered all my questions and made me feel confident about the next steps for my dental care. So yes, the 5 stars are real! Definitely check them out... especially since Starbies is right next door.

They sold off my location without telling me. I had $400 owed to me on my account which they now…read moretell me they can't pay back because my account t has been sold. New owner doesn't want to know about it either saying it's not them that owe me the money