This was my first time picking up prescriptions at Ostroms and I have to say I was VERY impressed…read more My prescriptions were ready almost right away and I was able to give all of my insurance information through a simple text. The environment was very relaxing and there was almost no line inside (though I believe there were a few cars in the drive-thru). The lovely pharmacy assistant that helped check me out was very nice and helped set up my prescriptions to auto-renew. Heaven knows I'm horrible at remembering to call in my refills until it's too late so hopefully this helps future me! Mind you, I have been to SEVERAL pharmacies in the area--usually grocery stores (several Safeways, Fred Meyer, QFC, Costco, Walgreens--you name it) and average spending at LEAST a half hour in line in a severely understaffed pharmacy with a single stressed out pharmacist juggling multiple tasks. I got none of these stressy vibes at Ostroms. The shop was super cute too and I will definitely find something here next time I need to purchase a gift. The only thing that sucked was getting in and out of the parking lot during rush hour-ish time. That was a nightmare but not Ostroms fault by any means! Looking forward to my next pick-up and exploring the store even more.

The store is great, the merchandise manager B-Z Davis however? Not so great. I was on the phone…read morewith someone which wasn't at high volume and she comes up to me to tell me "Ma'am the store doesn't need to hear your conversation." I blew it off and continued because it was only me and a friend in there. As I went to checkout with 3 items she goes "Oh you sure are getting a lot aren't you?" Am I supposed to be ashamed of buying gifts? For the door to say "We're hiring smiling faces!" She sure is far off from it.

Typical tired asian FOB lady who speaks broken english at the register, can't even understand her…read more I'm asian myself, my mom was a immigrant who worked as a cashier, always had a smile on her face and was pleasant so never think its a race or immigrant things, its always a CHOICE to be polite or not to be polite. Overall unpleasant, sketchy Walgreens you should avoid if you can.

Shelves are still empty, simple things are locked up, needing an employee to assist shoppers, if…read moreone is available, aisles are blocked by cases of unshelved goods, and around the perimeter, garbage, and even discarded wooden pallets with nails sticking out at all angles make it dangerous and unpleasant to even approach the store. I'm glad their shareholders are rolling in money they siphoned from this once-thriving chain. Shut them all down.

The audacity of the pharmacy employees to be as absolutely rude as they could possibly be is…read moreinsane. It feels like they go out of their way to make sure their customers know their customers are inconveniencing them. One pharmacy tech, whose first name starts with a J, not long ago, spent forever ranting about how much he hates his life and how he would off himself if it wasn't for his cat. No lie. Tonight was just the last straw for me as I waited at the drive through for 15 minutes before even being helped at all other than one time when they said "we'll be with you in a few minutes". The pharmacy staff is appalling and just one more example of why Rite Aid will eventually go completely out of business. You know who's great? AMAZON PHARMACY. I'm completely done with them.

This pharmacy generally sucks. The staff ranges from kind and polite to snotty and irritable, and…read morethey're consistently understaffed. They're not afraid to tell you how understaffed they are, I've been told it's a miracle my prescription could be filled same day at all. If they'd staff their pharmacy correctly they might actually be decent, but I have lost hope that this location will turn around and I'm trying to take my business elsewhere.

I drove up to Aurora to find something here that I could not find at Fred Meyers in Lake city. I…read morecouldn't find it here either. I did pick up a few things, had to get the shampoo unlocked. The arthritis cream I bought and paid for was about twice as much as the price on Amazon. I'm trying not to support Amazon and trying hard to support local stores even if they are a chain, but the prices are just too high. Also there were Drug addicts stumbling all over inside the store and outside the store the entrance. I'm a liberal and I'm all for mental health coverage, but this guy was falling and knocking things off the shelves it was pretty bad. At least have a store clerk assisting them so they're not out of control and falling over within the store.

Couldn't stand this site over 20 years ago when they messed up a prescription. Went elsewhere…read moredespite this is closest pharmacy to my home. However, revisited this site again for my C19 2nd booster in April and my faith was temporarily restored, especially with the frazzled pharmacist that day. Had an appt for another type of shot this morning, only to find out it isn't covered. Useless website omitting this fact. And $205 out of pocket. Plus a whopping side of cold attitude. Contrary to those upbeat Walgreens ads on TV. No thanks! Wow...NEVER again! Avoid this particular Walgreens at 145th/Aurora in Shoreline for your immunization needs if you have Molina insurance coverage. Just saying.

There's no way to fully describe the service, professionalism, and expertise provided by this…read morepharmacy. I did not know about this pharmacy until recently and we are so impressed. They go over and above in providing personalized service. And Rasheed, being the experienced pharmacist that he is, knows his customers and their needs. I absolutely cannot imagine going anywhere else! Plenty of parking in the back, both front and back entrances.

I cannot say enough amazing things about this place and recommend them wholeheartedly! The staff…read morethere know you by name and you can call them and have a real person answer the phone. You don't run across this sort of service anymore and can promise you will not be disappointed with being their customer!!

Looking for snack items at Rite Aid on Ballinger Way Northeast this morning, Friday 18 July 2025, I…read morewas pleased to find a score on protein bars. Parking was filling up as it was nearing noon on a weekday though the store interior was calm. Parts of the shelving areas were empty, merchandise had been consolidated to shelving closer to the front of the store. One bin in particular caught my attention, it held an assortment of protein bars that were nearing their expiration dates (the ones I got were August/September 2025). The price tag communicated they were marked down, with a price of $0.99 each, as the expiration date was close. I grabbed six and made my way to check-out. The cashier was friendly, payment went quickly, and my total was less than $6. I was happy with my experience.

Been going here for years, and while the staff has always been friendly and I've always found what…read moreI need, things are going downhill quick. I don't know if they're planning on closing or just don't care anymore, but the shelves are bare every time I go in. I got to speak to one manager a few weeks back and he said that they only order products once a week and get one delivery. This is a terrible business practice. I'm a manager in another business and am responsible for product ordering, and to keep shelves full you need multiple orders per week. It's just bad business and whoever implemented this new rule needs to be talked to. How are you supposed to have a business with almost no products on the shelves? Either fix the ordering issues or shut up shop and let a business in there who knows how to do things.

I wish they did not hide behind a AI. I cannot reach anyone to even ask a simple question. It is…read morekind of frustrating.

Martha killed it today while filling a prescription. She was able to figure out a coupon to help…read morereduce the price. Can't thank her enough. This Bartell's location - and probably all of their other stores - absolutely blow Walgreens out of the water in every way shape and form when it comes to customer service.

Always top quality service. I've been a customer of this location and other Rite Aid stores since…read morethey acquired Pay-N-Save via the acquisition of Thrifty Payless in the 90s. Rite Aid has never made an error with my prescriptions, never overcharged me, or flogged me off. It's heartbreaking to see so many jobs lost and the glut of vacant stores. All due as a result of corporate failures. I was shocked when Rite Aid moved to acquire Bartells. They were in no position to burden themselves with more debt and responsibilities. Rite Aid acquired Thrifty Payless after Thrifty tried to borrow their way out of trouble. Rite Aid knew better than to repeat that mistake. They literally witnessed and took advantage of Thrifty foolishly burdening the struggling company with more debt buying out virtually bankrupt Thrifty Payless/Pay-N-Save. It is impossible to borrow you way out of debt without a viable plan. Expanding the footprint of struggle stores only results in rapid collapse. I don't know how the acquisition of Bartells went through. Two struggling pharmacy chains - drowing in debt, with suppliers cutting them off, are supposed to magically merge into a debt free company? Nope. A 10 yo peeking at their books would have said this is insanity. Especially given the state and demands of their aging stores and seriously burdensome payroll demands exacerbated by pandemic induced record inflation. Add to this consumers shifting to free delivery of copay free meds via insurance company subsidiary pharmacies, cheaper meds with free delivery via Walmart, Amazon, and others, and the general shift away from brick and mortar. Without significant investment in home delivery, Rite Aid could never climb out of their debt hole. The financials and operations at CVS are unknown to me. What I do know is, If they do not have the infrastructure to provide free home delivery at competitive prices, I do not see their standalone drugs store surviving. Consumer loyalty has given way to convenient and cheapest. Which to most under 40 is Amazon, and to a lesser degree Walmart. Tragically, Amazon can afford to undercut everyone. Regulators need to break Amazon up. They're destroying local economies. I'll save that for later.. afterall this is a review of now defunct Rite Aid. Haha

I came here with client to pick up her medication otherwise I would have never stopped here to…read morepurchase anything. Very dirty, lots of empty shelves and not friendly employees. I do not recommend this location. The customer service is very poor. The front end cashiers do not speak or engage with you. The pharmacy team is a little better - they speak, greet and thank. They did have cool displays today I'll share because I had not seen them anywhere. Yeah a positive! Lol

I am a physician, and my experience with this pharmacy has been unacceptable…read more Whenever I call, I am unable to reach a human directly and must leave voicemails, waiting for a return call--often at inconvenient times. When attempting to fill my own life-sustaining insulin prescription, the pharmacy failed at multiple levels: they submitted incorrect prescriptions, miscommunicated with my insurance, and sent prior authorization requests to the wrong doctors. When an insulin prescription was denied under my plan, they informed me that the cost would be $1,941.99-- for a single month's supply. (see the photo) Rather than taking responsibility, they deflected blame onto the doctor and the insurance company. While both may share some responsibility, the reality is that I was left without insulin for days. The system is fundamentally broken. The pharmacists appeared to be doing their best, but if they are understaffed or overwhelmed, CVS must address these operational failures to ensure patients receive proper care. I stood in the pharmacy, staring at the medication I needed, but was forced to leave empty-handed. What was I supposed to do--go home and skip meals? Risk severe complications? Die waiting? This isn't an isolated incident. As a Type 1 diabetic, I have endured this same struggle every few years, and after a decade of systemic failures, I will no longer remain silent. The sadness and rage I feel for the non-medical person who is trying to navigate this rigged obstacle course is heart-breaking.

Never again for CVS!!!…read more This is 1 of 2 pharmacies in my area offering this year's Covid vaccine. The website made multiple glitches while I was trying to schedule an appointment. When I finally got the appointment made, my husband received a phone call to inform him that our insurance wouldn't cover the vaccination. The phone rep started off the call by asking him to confirm his birthdate, without explaining who she was or why she was calling. He had to ask her who she was and why she was asking for this data. When informed that the cost would be $245, he cancelled. I decided to call the pharmacy to make sure my vaccination was covered. The phone system had no option to speak directly to a pharmacy tech... only options to review my appointment and to ask for a call back. After multiple response options, I was finally able to confirm the price for my vaccination. Apparently I wasn't covered either, but I wasn't called with this info. I cancelled my appointment online because I couldn't get through to speak with an actual person.