Awesome service from the start. The quality of care they give to the customer is amazing . Value…read morecant be beat for the lifetime warranty of their work. They completed all work in a timely manner. Fully support this business.

We were assigned by AllState to have my father's car repaired here after a wreck…read more They fixed the car - but they also took such good care of my elderly dad living with dementia. We really are appreciative that they worked with his caregiver and me behind the scenes to make it an easy experience for him - and for us. We really appreciate your patience and flexibility!

Wrecking my car the first time was horrible. Brian brought me in and assured me that everything…read morewould be fixed and back to normal and then again when I was hit he was there and told me the same thing. I'm truly grateful for this company, this location mostly because they treated me like family and made the whole process as stress free as possible. I had ample opportunities to take my car elsewhere under insurance but when I reached out to those places they treated me like I was just another deductible payment and nothing more. Brian really took care of my baby and I'm so thankful for him. If you ever are in an accident and want the best care possible look no further and make sure and ask for Brian Roth. THANK YOU SO MUCH

Great place to get your vehicle repaired. Everything looks just like new. They really keep you…read moreupdated.

Shannon did a great job. Phenomenal service, quality, and price. I would definitely recommend them!read more

Contacted DFW Bumper Solutions after an unfortunate encounter with another car's trailer hitch…read more They contacted me back in minutes, made the appointment for the next day. They gave me a two-hour window for their arrival and showed up 15 minutes into that window. The whole job, including some preexistent scuffing on the side of the bumper, took about two hours, all done in my driveway. The color match and finish is impeccable and the price is less than a third of what a body shop would have cost me, not counting leaving the vehicle and having to get a rental while they did it. Multiple, convenient ways to pay. Cannot say enough good about this business (I almost want to call it a service), and Shannon who came and did all the work. Top notch, down-to-earth good neighbors. Highly recommended.

I took my car for a recall about a year ago. I was told they had to order my back camera so it…read morewould take a while. Months later I spoke to someone and again I was told that the camera was on back order. it has been a whole YEAR and I still have not gotten the new camera. Now I been trying to call and usually don't get an answer lately and today I been waiting for them to answer for 20 minutes..

Stay away from Rockwall Ford Body Shop at all costs. I recently purchased my vehicle (July 2018)…read morefrom Rockwall Ford; and shortly afterward, I was involved in a minor rear-end collision (August 29th) in my 2018 Ford Edge. I decided to use the body shop at the dealership, because I thought they would do the best job. I brought my vehicle in on August 31st to be repaired. I needed a new bumper and the hatch had to be fixed. After three and half weeks of it being in the shop, I was called and advised my vehicle was fixed. Once I arrived to pick up my vehicle I looked over my car and saw the bumper lining did not meet the edge of the hatch and there was a half-inch gap. I then opened the hatch for the first time since the accident (I was advised to leave it closed by the shop), and there were dents all along the bottom side of the hatch door. I looked at Shawn Barge, the Collision Manager, and showed him the damage. He stated "Did you show us that damage when you brought the car in"? I advised him that would be impossible since Shelby Chandler, told us not to open the hatch door because it probably won't close again. I asked him if they conducted a thorough inspection of the vehicle before repairs were done and after repairs had been completed. He said they did but didn't notice these problems. Inside the back of my vehicle, at time of delivery, there were dirty foot prints along the lining inside the car. I only had my vehicle for 6 weeks when I was rear-ended. Two and half weeks later (October 11th), my car was finally fixed. This only happened after I complained to the Public Relations representative of Rockwall Ford, Sheila Anderson. The Collison Estimator, Shelby Chandler, does not keep in touch with you, and when you call her, she never answers her phone. She doesn't follow through with what she says she will do or has done. The office is run by a misogynistic manager, who could care less about his customers. I find Rockwall Ford Body Shop and their representatives, (with the exception of Sheila Anderson), to be unprofessional, untrustworthy, disingenuous, uncaring and rude. It took six weeks for minor repairs on my vehicle; luckily it wasn't my insurance company paying for this. I would NOT recommend this repair shop for kind of service repairs. Give your money to a company that appreciates your business.

Had a little accident and this place was recommended to me by my grandmother. I worked with Edgar,…read moreand I cannot recommend this place fast enough! This business is efficient, quick, with great customer service! Edgar had great communication and completed my car in a timely manner. My car was even detailed! Great place, with great customer service. Will definitely go here instead of Service King from now on. Thank you guys!

Best service and good eye to detail, Family friendly and will inform you throughout the whole…read moreprocess, will definitely recommend to anyone I know!

overpriced! This shop wants to charge triple for car parts. Will not work with customers. I…read moreunderstand that people want to make money but this is extremely a rip off if a part is only $70 and you're trying to charge $350 for it plus labor on top of the overpriced item

Brad was great. I was backed into and Allstate under estimated the damage with their photo app…read more Brad took care of the supplement forms and worked with the insurance company to explain the damage not shown in the photo. He also helped to get us a few extra days on the rental as the parts arrived. He'll admit the shop has been there a while, but don't let looks deceive you. Solid guy, great job! Hopefully I don't have to, but would definitely use again.

They were able to remove a door ding from my collector car easily. You cannot tell the car was…read moredented. very experienced and careful technicians.

Great service. Got an estimate for a couple of door dings and they fixed my daughters car the next…read moreday. Very friendly and helpful. Will use these guys again!

Robert was great. He fixed 2 large dents on my Gladiator. Super happy with the results. Having him…read morefix a few minor dings on another car as well. Will definitely use again!

The guy answered a call right away, gave an estimate right away with a fair pfor the fix based on…read morethe images I sent, came in an hour as promised and fix the dent. Was also with his son showing how the business done:) Highly recommend, support local small business!

I have been going to Nick for years for car body repair. He is very experienced, knowledgeable, and…read moreprovides quality work for fair value. I've referred other family and friends to him. They've all had great experiences. You'll be well taken care of at Twisted Wrench.

Nick the owner at twister wrench did such an amazing job on my Altima. He went out of his way, he…read morewas so helpful, he took care of everything I needed and all of my questions were answered. Trustworthy mom and pop shop highly recommend shop! Thank you nick for everything that you did for me. Will definitely go back!!

Contacted them via Yelp to see about a replacement windshield for my Ford Focus…read more They are very responsive, and the price came in under what 2 other places quoted me. (I tried to contact more places to compare, but no others responded!) They came to my house for the repair, which is very convenient, and they were on time. When doing the repair, they found out that the place that replaced it previously, 6 years ago, didn't do it correctly and basically super glued everything down. (No wonder that place is no longer in business, LOL!) Auto Glass Concepts was very professional and didn't complain about the extra work it took to remove the old windshield. With how everything was handled, i will definitely use them again!!!

Used Auto Glass to repair a chip that I received 2 days before. Had called around and got a quote…read morefrom a large chain glass repair and soonest they could schedule me was 6 weeks out. By then I would need a new windshield. Auto Glass Concepts could have gotten to me that afternoon or next day. Wound up 2 days later due to the rain. They are compatible with their price and mobile. They came to my house and was prompt. Took less than 30 minutes. Very professional. But friendly I will continue to use them Thank you Auto Glass Concepts