Top notch service! Love going here as much as I can!! The staff truly cares and pays attention to details!!

The ambiance of the restaurant was pleasant, we got seated quickly without a reservation and had good service from our server. We initially ordered some crab dip and sirloin spring rolls: The Spring Rolls were pretty good but the crab dip tasted and smelled like warm tuna melt. We got some drinks and all was good at that time... However, we waited over an hour from the time we put in our entree order until we decided to call it and get our tab for the apps/drinks we had ordered. The only excuse we got was that the kitchen was "backed up", but we witnessed a couple other table recieving their food before we did, who were seated long after we were...the restaurant was less than a third full so we didn't understand how this was possible? They did try to offer up some shrimp cocktail as another app while we waited but it was 9:15 by that point, so we decided to get the check and head out. Definitely not returning, but hopefully future parties have better luck than we did. read more

Absolutely love this place..have dined on several occasions and even held special events upstairs in their tea room. The skirt steak is a must have dish. I have never been disappointed and will continue to go back. They even have good happy.hour drinks and bar menu. read more

Restaurant week menu should impress me enough to want to come back. Dinner steak was like warm. Portions were small but likely appropriate. Service was diffident and wait for each course was long. Wine list respectable but over priced. This was 'meh' read more

One of the best restaurants I've ever been to, hands down. Sat at the bar, and had one of the best experiences of my life. As an ex-waiter, I'm usually pretty critical of restaurants, and look at every little thing. Everywhere I looked tonight, I was impressed. From the level of service, to the quality of food, to the knowledge and passion of their staff. I would highly recommend checking it out for yourself. read more

Bad when the app's steal the show in a Chop House...... $37 Filet was over cooked, ordered MR. Came in medium....Took two bites, enough... All steaks in the party were over cooked... Don't know if was a heat lamp problem??? I'm a half mile from the restaurant ... Have been here often in the past, problems seem to persist..., haven't been back for 6 months.... Probably will be another 6 months..., So wish it lived up to billing read more

My husband I went there last night for the first time. We made a reservation and they sat us upon arriving, waitress was excellent. The food on a scale of 1-10 was about a 6. I had the 8 oz. filet and my husband had the 22 oz Ribeye. We both ordered salad, sides, wine and dessert. It's about one step up from Outback in our opinion. Having recently went to Ruth Chris in Richmond earlier this month, there is no comparison except for the price. Save your money and spend it at Ruth Chris. I believe River Stone is trying to be like them but they cannot compete with the quality of the food. read more

We went to River Stone Chophouse for our anniversary. My husband had made reservations. We sat at the front and watched other people walk in and be seated 5 minutes after our reservation. When we were seated, we were at a table right by the kitchen. I could see the kitchen staff when the black curtain wasn't pulled. We asked if we could be seated somewhere else and the hostess acted like it would take a lot to do that. There were empty tables all around us and those tables were still empty when we left. Our waitress was nice. The food was excellent. I ordered a NY Strip and it was fabulous, cooked just as I had asked. My husband's food was excellent, also. Being seated at a table beside the kitchen for my 28th anniversary after we had made reservations was not the best public relations move. Also, the manager (older guy in a suit) walked by us at least 15 times and NEVER said a word to us. We ate, drank some complimentary champagne (I did, my husband was driving), paid the bill, and left. When we left all of the hosts and hostesses, plus the manager were standing by the door at the hostess table. NO ONE said good night or Merry Christmas. My review is...if you want excellent food but do not really care about the friendliness, service, or where you sit. I recommend this restaurant. Excellent food. BUT if you go out and drop 150.00 on a meal and feel you should be treated with respect as a patron. I don't recommend this restaurant. read more

Steak was dry. Shouldn't have to pay an arm and a leg for steak that isn't cooked correctly and not be reimbursed or offered a new steak cooked the right way. When you pay for something you should be given what you pay for. I won't eat here again. read more

This was my first visit to Suffolk and after spending all afternoon at the nearby Homearama 2011 and receiving a 10% off coupon we decided to give it a try. We were lucky they had seats at the bar, the restaurant was booked out all evening. The first bottle of Pinot Noir we ordered they had sold out of, so the waitress bought us samples of 3 similar wines to try. Great service. The menu is not large, is a little pricey, but the is something for everyone's tastes. The service was attentive, not over fussy. The wedge salad was a good size for an appetizer, the blue cheese worked well. My entree was grilled salmon with pecan crust, a new addition to the menu, and certainly worth keeping. Just the right amount of crispness on top of a well cooked medium salmon. My friends had the Lamb Chops and Crab Cake and both were very impressed with the quality and flavors. We chose the dessert special, and although it's more of a chocolate souffle than the advertised no flour tart, the combination with caramel ice cream took away some of the sweetness. Friendly attentive staff, pleasant atmosphere, homely decor. I would recommend this restaurant for special occasion dining. read more

This is one of my favorite places to dine for a special occasion. The steaks are beyond perfection and the restaurant itself is sophisticated. One word of caution: If you make a reservation, you need to be there on time or they will give your table away. My husband and I arrived 18 minutes late for a 6 pm dinner reservation. We were planning to dine at Riverstone prior to an 8 pm event and we were dressed in black tie formal wear. The restaurant was almost empty (although I assume the empty tables were reserved) and I was shocked that the hostess turned us away. She said the restaurant has a 15 minute window for reservations, no exceptions. read more

Amazing food. Everything we had on the menu was nothing short of wonderful. The cocktails were devine. The ambience and staff were perfect.

Pretty good food but way too expensive for what you get. Not worth the money you will spend in this place. I guess it would be good for a special occasion or if you want to impress someone read more

To say that I am disappointed with this place is an understatement. My husband and I ate here for our anniversary recently. For being a highly rated restaurant with expensive prices, their food was atrocious. We ordered a crab dip for an appetizer, which was overly salty and had bacon bits on top rather than actual bacon which added to the overly salty flavor. After the appetizer there was a period of about 30 minutes where we just sat there. A table was put behind us with a screaming toddler, which irritated me because it was 8pm on a weekend, I had a babysitter for my screaming toddler so I could have a nice anniversary dinner, where is your babysitter? We both ordered steak, mine filet came out overcooked, stringy and tough- ponderosa has better steaks than what I was offered. They did recook the steak and it did taste better on the second attempt. After the steak we ordered a cheesecake to share, and waited an additional 25 minutes for it to arrive. I can say for certain that we will not be returning. read more

Amazing experience. Generous portions, you get what you pay for, that's for sure. I was not disappointed. Huge selection of wine and beer. I highly recommend this place. Great for anniversary, birthdays, or any date night! read more

Incredible food and drinks. Really great service. Went with a group of 8 and had a great time. The dessert was awesome too. I had some of the pineapple upside down cake and it was wonderful. The only problem was the stools at the tables in the bar area have no back. It got to be a little uncomfortable after a few hours. read more

great atmosphere and service - fun place to go for drinks during happy hour. Dinner is probably a bit more expensive than you were expecting - a lot of fun though! read more

I go to happy hour often and the drink specials are great. The pub burger is $12.00 and it's tasty and filling. I'm not impressed with the food when I've eaten meals in the restaurant (not the bar) side of the establishment. The quality of the meat does not reflect the high prices and everything is a la carte. The service is attentive and the decor is nice. read more

The Riverstone Chophouse serves up excellent cuisine and bar bites sure to please your happy hour. Ken, the manager, is the perfect host! read more

Agents met for drinks and appetizers. Appetizers were excellent. Excellent service as well. Very nice atmosphere. Can't wait to dine here again. read more

Good atmosphere, good service, average food that is WAY over priced. I was disappointed in the meal for the amount of money we were charged.

I have to say, I have eaten at some of the finest steak houses in the world back in my traveling days. Last night I went to the River Stone Chophouse to try the 28 day dry aged steak. It was absolutely amazing and easily made the top of my list of all time great tasting steaks! It was so good in fact that I cherished every bite. Along with the steak I had a dish of perfectly cooked asparagus topped with a sauce that I can only assume was some type of hollandaise. The topper was a huge baked potato stuffed with cheese, bacon, butter, sour cream and maybe some green onions. The actual potato itself had a sweet taste and was perfectly cooked as well. I've been to this restaurant many times for drinks and appetizers and have always been impressed. Keep up the good work Chophouse. read more

Not crazy about writing revues when you own a restaurant yourself, but when it comes to Chop Houses, you expect the best. We passed this place our way to our hotel & after checking in we decided to go to River Stone for a nice meal. We walked in at 5:30pm, only 5 cars in the lot, no one seated in the main dining room, and we're told that they had no room for us. Only thing available at the time was the bar. No problem, we have enjoyed a great meal at the Bess Steakhouse bar before. The girl bartender didn't seem like she wanted to wait on us, but gave us menu's and took our drink order. Ordered a crab dip for appetizer, I didn't think it was too bad, but my wife despised it & even pulled something plastic out. I ordered the pork chop medium rare and it came out more than medium. My wife ordered ordered the jumbo crab cake dinner. Out came one 3 inch in diameter crab cake and cole slaw, all for $28! The crab cake was tasteless, the remoulade was a tartar/mustard combination. Combined the two together and the taste was horrible. When we finally got done and were ready to go, our bartender went off and was talking to someone else and we never saw her again, her co-hart had to complete the transaction. My wife left very frustrated and me with egg on my face, because I suggested we go there. If there was a box to check "would I recommend", the answer would be absolutely not! We even told the hotel we were staying, of the horrible experience. read more

There are many steakhouse options in Hampton Roads, but there are only two great steakhouses- Riverstone Chophouse in Suffolk and Byrd & Baldwin in Norfolk. But to decide which one to visit, consider your options. For a more classic steakhouse experience, visit B&B. But if you prefer delicious Southern-influenced cuisine prepared with love and creativity, you should definitely consider the trip out to Suffolk. First of all, Riverstone is in a nice part of Suffolk, conveniently located near I-664 & the Monitor-Merrimac Bridge Tunnel, so there's easy access from anywhere north or south. The ambiance inside is classic, beautiful, and restrained, with large wood beams, a stone fireplace, subtly-patterned carpeting, a dimly-lit but inviting atmosphere. The aroma of smoked meat and reduced wine hits your olfactory glands as soon as you walk in, and you know you're about to get a great meal. We sat down and ordered, checked out the gigantic winelist, and debated whether to get white or red, since my wife was getting salmon and I steak. After we got our cocktails, we decided to stick with them throughout the meal. Her pineapple-sage mojito was exceptional- herbal, sweet but not saccharine, full of flavor. I just got a St George IPA that was fantastic on draft and paired well with my later dishes. The appetizer was YUMMY- Philly Steak Spring Rolls. I know that sounds uncouth and Applebees-esque, but let me tell you that those bad boys were DELICIOUS. The meat and cheese were highest-quality, seasoned and cooked perfectly within the crispy wrapper, My wedge salad was delicious and crisp, and loaded with Point Reyes blue cheese, which is floral and elegant. Her roasted mushroom salad was awesomely- dressed and bursting with flavor as well. When our entrees arrived, I had to just stare at my dry-aged, 22-oz ribeye with hypnotic fascination before tearing into it. Every bite was carnivorous heaven. Her salmon was expertly prepared, and served alongside a white bean cassoulette that could not have been better. Even though we did not have enough room for dessert, we had to order two anyway. The peanut butter multi-layered pie was ridiculously divine. The blondie sundae was pretty good, but the blondies were overcooked slightly and the ice cream melted pretty quickly, forcing us to scramble to get a cold spoonful. Our server was soft-spoken and not very talkative, but she brought everything out on time and saw to our needs. Our meal would have benefited from having a somellier visit our table- he or she could have helped us resolve our wine choice issue. Otherwise, an excellent meal. We will return one day soon. read more

The food was delicious. The service was spectacular. The ambiance was lovely. The prices were a tad high, but it's what you should expect when you eat at a place like this. It's not a chain restaurant. For appetizer we ordered the calamari....omg! We devoured it. It was the best! It was uniquely prepared and the accompaniment was scrumptious. The chef also sent complimentary samples of this cucumber salmon dish to our table...yum! The focaccia bread was divine. For entrees my husband ordered the filet mignon and I ordered the Cuban chicken dish. Everything was fabulous. For desert I ordered the strawberry lemon sorbet that was delicious as well. We'll definitely return. Maybe not anytime soon because the prices are a tad high for our normal date night budget $$$ But for some income brackets the prices may be just fine. We didn't feel cheated or like it wasn't worth it's price. It was worth every cent. read more

I was looking forward to having a good dinner. All my local colleagues recommended this restaurant to me and I was sort of looking forward to it. I was from out of town and I thought it would be okay to sit at the bar. Catching up on the Olympic Games and fine dining. I had 22oz Bone-In Dry-Aged Rib Eye. Bartender did not offer me the bread until I got my dinner. For almost 15 minutes, I just my glass of wine without any bread. The Rib Eye was okay. I do not think it was worth $44. Because I travel a lot, I had plenty of fine steaks. No, Ruth Christ is definitely not on the list. I had an appetite for a dessert. I turned around and saw bartender was talking to another customer at the center of the bar, for almost 10 minutes, she didn't even turn around. I tried to flag other waiters/waitress down without any success. Finally, when I saw another waitress, I flagged her down and asked her to get the bartender for me. Instead of getting bartender, the other waitress asked me if I wanted the check. It was a complete turn off. Not only I was I was ignored, I was denied of my dessert. When bartender came over, she brought my check and she only charged for one glass of wine. When I asked her why, she said that it was restaurant's way of showing appreciation. I told her that I felt ignored because no one attended me and also no one offered a dessert. This restaurant is overrated. Because of behavior of one bartender, who was chatting with a customer at the restaurant section instead of attending to a customer sitting at the bar, my Saturday night's dinner turned into disappointment. I was ignored. I will recommend other people of the experience I had today. read more

Probably the best steak I ever had. I ordered the rib eye, cooked exactly like how I ordered it. Besides the steak, it has a sushi bar which I had as an appetizer, something not to filling to not spoil the main entrée, of course. The bar backs was on point, honest and friendly. read more

My husband and I have been here 4 times. The first time we came for dinner and the food was outstanding as was the service. The next two times we went my filet was filled with fat, which is unacceptable considering the prices of this restaurant. As a result, we haven't been back in almost 6 months. On a recommendation from friends we decided to try their Sunday Brunch today. Since we decided to go after church we did not make a reservation. The staff seemed annoyed with the fact that we did not make one and we were then seated in the back corner of the dining area by the kitchen. We asked politely to be seated elsewhere and were told our seating options would depend on whether or not we had made a reservation. After moving away from the kitchen, we both filled our plates at the buffet. The food was sub-par and a good portion of my food was cold. The staff at the buffet also seemed bothered by our requests for an omelet and waffle. The entire experience was highly disappointing and way too expensive. The only good part of our experience was our waitress. She was both kind and professional. I have never left a restaurant more frustrated that we had to pay for that experience. We will not be back and would not recommend this restaurant to friends. read more

Food and atmosphere was excellent and appropriate dress too not an outback steakhouse i enjoyed the food and service but be aware quite pricey and a la carte they say most sides can be shared but that depends on your appetite. I would recommend this place for special nights out. Or maybe after work for drinks and appetizers. read more

Great sushi, great steak, great drinks, great service. Riverstone is one of the best in Hampton Roads.

First time here and we were happy with the meal, not over impressed, but happy. The ambiance is beautiful and the spacing of the seating is intimate, but yet social. We had edamame hummus, which was very good. My husband and son also had some calamari and they enjoyed it. They said it was tasty, but nothing extraordinary. The house made bread was good. I asked the waitress if they had bread and she told me she was planning on bringing it out later. My husband and I ordered off a seasonal New England menu. He has the fried fish and wasn't a fan. They put vinegar in the breading, so it made it bitter. I had a scallop puffed pastry dish and it was decent. The puff pasty was very good and the carrots were awesome. The mushrooms were too chewy for this type of a meal and the scallops would have been better if they had been seared before putting on top of the dish. They had some nice looking salads on the menu and we will probably go back again to give them another chance. read more

Beautiful facility to begin with, nice setting especially after sunset. Service was impeccable, a multitude of associates covering all tables and cross-trained to handle virtually every request. Our waiter was highly intelligent, highly-skilled, delivered five-diamond service and guidance for a table of seven. Everyone raved about their dinner, the 28 day aged bone-in ribeye cooked Pittsburgh rare was as good as I have ever had finished the evening with a Balvenie Doublewood scotch. B O O M ! ! read more

Fantastic restaurant and staff. We had our annual Chief's Khaki Ball here. Food and staff were super. Dining rooms upstairs were self contained with built in satelite radio and video system. Plus once doors.were shut it was quiet even thiugh down stairs bar and restaurant was full. read more

Fantastic!! Great food and service. One of the best ribeyes I've ever had (used to run a chain of steakhouses a few years back). Wonderful anniversary dinner!! read more

It was our first visit. The service was good and the food was mediocre. The atmosphere was relaxing. Over all I would say it is over priced for what I got. There are many other restaurants with equally good food and service but with more realistic pricing. We will not go back. read more

Unhappy Birthday Experience. I chose Riverstone for my birthday and my husband and I will not ever go back. We had reservations and arrived on time yet had to wait to be seated. We had reviewed the online menu before coming and had a pretty good idea what we wanted to eat. Initially the staff was very pleasant but one disappointment after another lead us to the door before we were even served an appetizer. This is the first time in my LIFE that I have ever left a restaurant after I have ordered but I couldn't see spending all the time and money on something that wasn't going to be perfect for me. We attempted to order mussels from the raw bar only to be told that they had just served their last bunch- no clams either (our second choice). We settled for crab dip (we left before it came to the table). My husband had his heart set on a pasta dish that is on the online menu- but they don't have that anymore. One of the bussers came to refill my husbands sweet tea and my husband asked him for a virgin pina colada(we're non-drinkers)- the busser passed the request on to our waiter who actually said "ugh!" while standing right at our table. It was the most disrespectful gesture I have ever heard from a waiter. They later returned and said that they only use fresh ingredients from their bar and they actually said coconut isn't in season. Really?!? That was enough for me. Dinner out that is supposed to be close to fine dining is nothing like this and I knew if I stayed I would be unhappy. Our reservation was made online through opentable and the Riverstone entered our reservation as a cancellation so I was unable to tarnish the glowing reviews on that site. read more

I'm going to give RS five stars because any complaint that we might have had was more than exceeded by our happiness with the size of the bill. We went on my birthday so we were being a little foolish and impulsive and RS showed us a good time. First, our server was a force of nature. Her detailed descriptions of the dishes had me asking about stuff that I really didn't want just to hear her talk about the food. Then, she made it by the table shortly after serving all of our why-not choices to ask how we liked them. Nobody does that. We were there for seafood and the Cajun takes on Tidewater fishes were way past tasty. My flounder got a little lost in the Asiago crust but nice try and our server delivered raw bar that wasn't on the menu because that's what my wife wanted. I don't know how our server knew but a seafood dinner without raw clams, in July, was going to be a deal breaker. Eleven on a 10 scale for the creme brulee and I got a double espresso, done correctly. Per the espresso, most places don't serve it and if they do then it sucks. Anyway, go here, try something different and enjoy a really good meal for a surprisingly low price. Leave some the money that you save to your server. read more

Love this classy, upscale restaurant and it's atmosphere, but prices are also "top of the line." Food is wonderful. We go here when we get gift certificates, but choose to go late afternoon and sit in the bar area ordering appetizers and drinks. It's an impressive dining experience for special birthdays, dates or anniversaries. However, now that Texas Roadhouse has opened nearby, there's a new option for delicious steak in a casual atmosphere at affordable prices. Competition is a good thing. read more

Very romantic setting! Also have a nice bar area for happy hour! I went for a going away dinner for my GF who was getting ready to move to another state and the waitress asked what I was celebrating I told her love. She brought us a compliment glass of wine at the end of our meal with pair with our dessert! The dinner was subpar but def romantic. Didn't get a chance to taste the steak which I'm sure is amazing! read more

Had a late dinner so sat in the bar area. Very disappointed with meal. My boyfriend's fish was dry. I had scallops but the accompanying risotto overtook the delicate scallops' flavor. For the $100 we spent (which was minus the fish) we expected better. read more