This location is the best of the Big Os in the Treasure Valley! The staff are awesome, friendly and…read moreprofessional. They know what they're doing and they communicate clearly about what work is required and how long it will take. Also, they are the only location that has nitrogen gas for your tires.

I always bring our work trucks into Big O Tire. Not just because we are in an account, but because…read morethe excellent customer service, and quality of work their technicians are putting out. So many times we have had situations where we need the vehicle done now. They never push off other customers, but always get us taken care of same day, enabling us to continue our business too. This means a lot to us. The two women and one man in the office really took care of me today and got me back on the road, a soon as humanly possible. Even going out to Nampa to get a tire from their warehouse, just to accommodate my needs, in a pinch. Thank you Keaton, Courtney, Sydney for always taking care of us at Valley Glass. I wouldn't recommend taking your vehicle anywhere else if you need tires, or some other work done as well.

I broke up with my dealership after many years and went here instead based on the reviews. It's…read moregreat to have found a business thats willing to have a transparent conversation with you about what is actually going on with your car and whats required vs. whats just a pointless upsell. Thanks!

Carl is hands down the only mechanic I trust with my vehicle. His honesty, knowledge, and ability…read moreto diagnose problems correctly the first time are unmatched. He always does exactly what he says he will, and his work speaks for itself. Whenever I have an issue, Carl is the first and only person I call. I highly recommend him!

Read your response Roel and as I mentioned to you and Jeff I do not daily drive my truck, my trip…read moreto lucky peak and McCall is how it had the 600 miles. Other than the 2 trips it sits in my garage and I told you both this. Second the very small indentation you tried to point out I was aware of as well as a similar one on the driver back quarter panel. Your attempt to somehow point out that I am not aware of something of other blemishes is totally ridiculous and does not prove anything but a sad attempt to deflect. Third, no response regarding something so basic as making sure the customers hood is closed before leaving your shop. Sip, nothing regarding that mistake Roel! As I said in my initial review, very put off by approach and comments and will not recommend them nor will I ever take a vehicle back to them.

Like others, I searched YELP for a repair shop near me with high ratings and ended up choosing…read moreMorales Auto Repair. Jeff was able to get me in same day and the service was great. I appreciate the attention to detail and the very friendly environment. I highly recommend this repair shop and will use them again. Thanks!

Had some car issues. Took it have it looked at. Guys are super friendly and they are honest and…read morekeep you informed through whole process. Prices are reasonable. Sam Glos is an amazing mechanic!! His work is impeccable. Sam is an excellent mechanic and valuable to the company and every customer that needs automotive expertise!!

I have nothing but praises for these guys. Any issue I've had with any of my vehicles they were…read moreprompt and reliable to fix them quickly as well as keep me informed along the way with any repairs. Special shout out to Joe, who's become "my go to guy" for all my problems. Courtesy and friendly service seems to be top priority. Really feels like old Idaho service. Will never go to any other mechanic again. Great job all of you!

I really wanted to like this place. I think it has been in Star a long time and is generally well…read morereviewed. Unfortunately, my experience was disappointing. Found a nail in my wife's driver side rear tire this morning around 9, a slow leak at 26 psi for a 32 psi tire. Called around and found a few places that could do the repair today. Two were in Star, and one of them wouldn't be able to repair the tire until 3 or 4 pm. The guy at Star Tire said I could bring the car over right away and they could take care of me. We dropped the car before 10 am. The gentleman said the car should be ready around 11:30 am. That was fine with us, as we had the other car. We were told that we would be called when the car was ready. We had not received a call by 2 pm and we were out doing an errand so we dropped by. The same gentleman told me that they had tried two prior repairs of the tire, but leaking persisted. They were on their third try. I've never had a flat take three attempts to repair. We were told the car would be ready shortly. We decided to wait in the car. The repair was completed within about 10 minutes, we paid, and were preparing to leave. Dan, who I believe is the owner, told us to check and make sure that the key was in the car. It wasn't. Went back in and had to wait another 5 minutes because they didn't know where the key was. It was eventually found and we were on our way. 3 hours after we were told the car would be ready. I appreciate that they were able to take care of my car today. Everyone is nice here, and they seem to do a good business. As I said, they are well reviewed. We just moved to Star in June and I am looking for an auto shop to take care of the maintenance and repair of both our vehicles. Unfortunately, after this experience with ST&A, I'll be looking elsewhere.

Dan and Justin are your guys. These 2 took care of me in a pinch when I needed wheel bearings…read morepressed on my rear axle. They took care of me and didn't charge me out the ass. I would be more than happy to bring my business back to them in a heartbeat. Dan and Justin... you both are awesome! Thanks again.

Brought my wife's car in for a headlight adjustment. Josh…read moreand team made the adjustment in a few minutes at no cost! Great customer service.

I was treated very well. It took them such a short time to fix my ac unit on my Cadillac escale. I…read morewould definitely recommend this business. Very knowledgeable mechanics .

Awesome service from these guys! Nothing but good things to say about Mat, Brandon, and TJ. Their…read moreprofessionalism and friendliness make the whole experience smooth and stress-free. On top of that, their pricing is fair and competitive, which is rare to find these days. I was also amazed to learn that they've been serving the community for nearly three generations -- and you can really tell they take pride in what they do. It's not just great service, it's great people who are genuinely pleasing to do business with. I couldn't recommend them more highly

Place sucks, came in for a pre purchase check they delayed the time the car was supposed to be…read moreready 2 separate times and the guy at the desk was chill but the guy working on the car was rude.

I had him fix my AC, he was very communicative and very nice. You can tell he is an honest, hard…read moreworking man. Totally unrelated to cars, but he was super sweet to my daughter and gave them coloring books and crayons. Just going the extra mile like that made me glad I chose Phil's!

While they managed to fix the issues with my car. They also don't seem to care if they damaged your…read morevehicle either. 1. Ruined my ignition switch (Car beeps without key) 2. Removed parking brake lock (car can be pulled out of park without using the brake pedal) 3. Removed CHECK ENGINE light from dash. (Computer was still throwing codes) Let me repeat, THEY REMOVED THE CHECK ENGINE LIGHT BULB. Now I have no idea when the computer is throwing codes. Hell the car could be running lean or rich or have a vaccum leak and I wouldn't have a damn clue. What? Fixing the car wasn't good enough for you Phil? You had to break shit and remove probably the most important light in the vehicle? *sigh* If you plan on taking your vehicle there, you'll get your issues fixed but be sure fully inspect your car when you get it back to see what has been damaged or removed. But I'm going to a new mechanic, one who isn't utterly dishonest.