Purchased my truck over a year ago, have had nothing but issues since driving off the lot. Salesman…read moreeven laughed at me on the phone when I called to tell them what a piece of garbage they sold me.

Really thought this was the place to buy my car. Customer…read moreservice was great on the phone and they said the Nissan Rogue I was interested in was good to go, no issues. Brought it to my mechanic and paid $150 to find out : rear brakes backing plates not in good shape, 1 missing, rusted transmission pan, needs new rear rotors and a broken exhaust manifold stud. I called Dave back and shock! And surprise! He had no idea but he would fix everything!! About $2000 worth of work quoted by my mechanic. Don't waste your time with these guys. They come on like it's all good, but they are liars.

I spent nearly $800. at this repair shop for preventative maintenance. A knocking sound in the…read morefront steering. Peter, the owner suggested front brakes and a passenger ball joint. I had the repairs done. The ball joint COMPLETELY let go right after the repair. I WILL ADD PICTURES FOR YOUR CONSIDERATION PRIOR TO CHOOSING THIS BUSINESS. I was reimbursed a total of $300. This, despite $2,700 estimate for repairs to the body directly resulting from this incident. I have to have suspension repairs before I can sell the vehicle. This is the most dangerous and disappointing experience I have ever had with any auto repair shop and had the displeasure of having to deal with an unscrupulous business, inept, neglectful repair shop.

My fiancé's 2019 Chevy Equinox had a warranty repair. We were sent to Pep Boys as the closest…read morein-network shop. As soon as my fiancé mentioned that it wasn't an out-of-pocket job, the manager insulted her, insisted that the brake and engine problems were "User error" and minor. He then called the warranty provider to have the claim denied out of spite. I called the warranty provider and was referred to Riverside Garage where the Equinox was diagnosed and fully repaired in 24hrs by an amazing mechanic who went to bat for us on the warranty. Turns out that the "minor user error" problems were the result of a vacuum pump that had literally exploded into 30 pieces, making the vehicle extremely dangerous to drive. Long story short, Riverside Garage is fast, friendly, and extremely professional, and warranty or no, its worth the drive to Haverhill, MA to have the work done right. And now they have customers for life, unlike Pep Boys. A+

My husband and I had a great experience buying our new Cadillac CT5 from Bill DeLuca Cadillac…read more Everyone was very helpful, especially our sales rep Marc, and the company gave us a pretty fair deal on our trade-in and CT5 purchase. The sales manager also arranged loan financing for us at a very competitive rate. And we love our new car! Overall, I was very pleased. Marc was so eager to make sure we had a trouble-free buying experience, and we were treated very well. I encourage others to give this dealership a try.

We recently purchased a 2022 GMC Acadia from Bill DeLuca Cadillac. Our salesman, Marc Ganek was…read moreterrific. He was very informative, professional, and even came in on his vacation day to deliver our vehicle. He explained all the features on the vehicle, and helped us with every step of the purchase. We highly recommend this dealership, and especially Marc!

We purchased a 2013 Jeep Patriot for our daughter. it was in excellent condition. Looked brand new…read more Jesse to care of us. We came to agreement quickly on a fair price. The brakes needed some work he stood by it. The repair took longer than expected and my daughter was upset. She loves the car. Jesse brought it over to our home and dropped it off so she could take it to gymnastics and show her friends! Great company - I highly recommend them.

I have been going back to comet auto for years! My family too. Great family run business and great…read morecars with great deals too. Thank you jesse for making my purchase so fast and easy as always!!! If you are looking for a quality pre owned car this is where you need to go.

I can't say enough good things about this dealership. From the moment I walked in, I felt like I…read morewas in good hands. They worked with me on pricing and helped me find a gorgeous, one-owner vehicle that I absolutely love. What really sets them apart is their honesty, kindness, and down-to-earth approach--this is a small, family-run business that truly cares about their customers. They only sell top-of-the-line used cars at fair prices, and it shows. I even had the chance to hear them live during an auction, and I was blown away by how knowledgeable and professional they were. These folks really know what they're doing! Another huge plus: they offer low-cost repairs for their customers going forward, which gives me so much peace of mind. It's rare to find a dealership that stands by their vehicles and their customers like this. If you're looking for a trustworthy, experienced, and genuinely caring team to help you find your next car, this is the place. I left feeling like a valued customer--and a very happy one at that!

Great customer service and a good number of vehicles available. Some pretty good financing if…read moreneeded. I would definitely recommend them.

Bought a car from them in December, 2024. Four days after I bought it the car started hesitating,…read morethen bucking, then the check engine light went on. Their warranty says they'll pay 50% if you have engine trouble, but you have to bring it back to them. I couldn't do that, not knowing whether the car would even make it the 50 mile trip. So I took it to another shop (right after getting a verbal OK from Mike on a phone call to do it). It was the coil (also a break fluid reservoir leak, but that's not an engine problem, I get that). After avoiding my emails and calls for three weeks, Scott finally got back to me today refusing to pay any money, insisting that I had to bring the car to them. Bottom line: they're not honest people.

Working with Seacoast takes the stress out of purchasing a new vehicle. Mike is knowledgeable and…read morefair. We have purchased three vehicles from seacoast , and Mike was with us every time. and if you're looking for an honest and straightforward auto purchase, go see Mike at Seacoast. Thanks guys Rob and Tracey.

Title: Formal Complaint - Misrepresentation and Unresolved Vehicle Issues…read more I am filing this complaint regarding my purchase of a 2016 Kia from Dracut's Car Connection on July 15, 2025. Since the date of purchase, I have experienced repeated mechanical issues, including the check engine light returning multiple times despite numerous visits to their shop. I was informed by Frank, the owner, that certain repairs were not covered under the warranty, requiring me to pay out of pocket for parts and even travel five hours to Massachusetts to obtain one myself. Despite these efforts, the same issue persists, and the vehicle remains unreliable. Additionally, the dealership refused to provide an itemized receipt for the work allegedly performed, and I have evidence that my signature was forged on certain documents. I believe the vehicle's defects were known prior to sale and intentionally concealed. I am requesting that this matter be formally investigated, and that appropriate action be taken against Dracut's Car Connection for misrepresentation, possible forgery, and failure to honor warranty obligations. Rose Keller

It was the best experience buying a used car from Dracut's car connection. We live in Connecticut…read moreand they drove the car to us so we could look at it and then drove it back to CT to register it with us. They sat at the DMV for 3 hours while we registered it (long story). There were a few minor things that we wanted fixed on the car and they were more than happy to do so. They also came down on the price to make the deal work for all of us. Frank was a pleasure to work with and incredibly fast getting the loan approved, as well as his right hand men who were so patient and great. It was a 10/10 experience working with this business. We HIGHLY recommend them!!!