We ordered a pepperoni pizza, breadsticks and the new "ooey gooey" cheese sauce at the window. Dude said it would take 10 min and he'd flag us down when ready. 10 minutes passed, 20 minutes passed, 30 minutes passed so we went to window and it was very clear they had forgotten our breadsticks because the pizza and cokes were sitting in the window. They didn't even acknowledge us until the breadsticks were done. Pizza was cold and the "ooey gooey" cheese sauce was literally pulled out of the fridge. Ice cold. So needless to say, we will not be going back to riverside pizza. read more

Pizza was fresh hot and delicious! Hadn't had it in a few years since I moved away but it was very satisfying!

Great pizza and super friendly staff. I was selling scout camp cards this year and the people were amazing. read more

Riverside Pizza - Selling camp card outside of Riverside Pizza - Pizza Near Me - Grayson, Georgia

The location in Buford off of Braselton Hwy is the best food and service, and I've had the opportunity to eat at the one in Grayson and their service or pizza do not compare to that of the Buford location. read more

They literally hire the most brain dead idiots here took 1 hour for 2 pizzas you gotta be joking

This place used to be a good place to order Pizz! I don't know if is a new owner/ staff! Went on Sunday evening and ordered a simple one pizza with one topping , it took 40 min and when I got it it was a wrong order and had to wait another 15 min till they got me the right order. The staff was more focused on listening to loud Mexican music than completing the orders! read more

I never post a review..but this has been going on for too long. Every single time I try to give them the benefit of the doubt I get the same outcome in a heartbeat...Service is absolutely terrible. Get ready to wait "10 minutes or less" for a regular cheese pizza and actually end up waiting over 30 minutes. THE STORE WAS NOT BUSY AT ALL...Being promised to have curbside service yet end up going inside just to be told "I was waving at you to come".. read more

We ordered 3 pies and a salad. Granted they don't have control over door dash. It took 2 hours. Unacceptable. They told me the driver picked it up an hour before it arrived. Both times are outrageous. It doesn't take an hour to either deliver or make the food. When the food finally arrived it was cold. There was an individual pie that had NO cheese. If I could rate it a zero I would. read more

Definitely diamond in the rough status. Love the online order capability. Saw the other reviews online and decided to give it a try. Pizza was of a very high quality for an independent joint. Will definitely return to try some of the other menu item So nice, I had to do it twice!!! read more

Worst customer service experience and pizza we have had. Will never order again from this place. I don't usually leave reviews but felt this one was necessary to share with others Went in the store to pickup our pizza and provided my name 3 different times only for the young lady to say oh we don't have any pizza for you and did you possibly order under a different name and I replied no and you guys sent me a confirmation text and stated my order was ready. Pizza was absolutely terrible limited cheese and looked liked the cardboard it came in. Please do NOT waste your time and find another restaurant read more

Last night I called in my order and was told my two cheese pizza's would be ready in 10 minutes. When I arrived they never made the pizza. I waited 15 minutes still no pizza, spoke to the Team Leader, and told him that their service was not acceptable. This is not the first time that I have had this happen where l have had a problem with my order. read more

Went by with my kids to get pizza from the drive thru. Malachi served us and he was awesome! Very kind and patient!

Love this place. The bread is buttery and delicious. I always get the deep dish with pepperoni and extra cheese. Can't beat it. The staff is always so pleasant and it's a very clean atmosphere. Plus they have drive thru. I definitely recommend it. read more

Riverside Pizza - Store front. Waiting on my pizza. - Pizza Near Me - Grayson, Georgia

The pizza here is not bad, which is why I order even though they are very bad at getting the order right, and correcting the issue once it is brought to their attention. The manager made my pizza wrong, told me they would make me another pizza and refund my money. When he came back to the window, he gave me my money back and said, "we're closing and cannot remake your pizza, the toppings are already put away and frozen". I literally drove there to be inconvenienced, and left with no food. Foolishness. read more

Today makes the 5th time in a month and a half that they were "out" of deep dish pizza! So stop advertising it! Also the staff here never seems to know what they are doing, can't take orders accurately. read more

See my attached Images/pictures for details on this terrible customer service!! Do yourself a huge favor and don't waste your time or $$ at this dump! read more

Riverside Pizza - a text message from a customer - Pizza Near Me - Grayson, Georgia

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Outstanding service and food! I had an oven baked sandwich that used pizza dough vs sub roll; genius. I also had the 5 piece wings which were cooked perfectly. I ordered using the app which was easy to use. The prices were very budget friendly. The best part was the service! The person handling my order took a lot of pride in job. She explained rewards system, packed my order and did all of this with a smile. An excellent experience over all. I highly recommend this place over all the nearby competitors read more

Haven't had the first problem only to say their vegetarian pizza is better than coolies pizza as a matter of taste and the sauce too.

When you think you are leaving a tip for the employee who served you, you're not. Riverside Pizza on Grayson employs lots of teens, which is great. Those teens work hard and fast, for there is almost always a line. I am disturbed that the owner of this location takes the tips made by these teens and keeps it for himself. I think those teens are more than deserving of the tips that they earn by providing good customer service. read more

I called the Grayson location for 20 straight minutes and got a busy signal (not sure how a business can survive without multiple lines). When I finally got a open line no one answered for another 10 minutes. They definitely lost a future customer. read more

I came into the store and was greeted fairly but a few very pleasant employees who had me laughing and brightened up my day made me feel very comfortable with being myself as I struggle being social. I order here all the time . Very friendly environment. An employee in Recognition recognition was Associate associate named Taylor. read more

Not my first time here but service has definitely declined. I ordered a Fav Five & a Cheese pizza before going across to the Kroger. Returned 20-30 minutes later and was given the Fav 5 at the drive thru but told the cheese would take a few more minutes and to park out front and it would be brought out. 15 minutes later, I went in asked why my cheese wasn't ready at the same time as my Fav 5? How long does it take for a cheese normally? (3-5 mins). I had to stand there with a scowl before a cheese pizza was produced 5 mins later, with a pitiful "I'm sorry". The whole time I waited I observed how much fun the kitchen team seemed to be having. No pressure whatsoever. Sugarloaf is my new favorite location read more

I have tried to give this place a few tries the last few months because the other locations are really good. First off the teenagers that work there do not wash their hands and don't wear gloves. They literally go from making pizza with no gloves to handling money then back to making pizza again. The bread sticks are also awful. They should go down to the Tucker location to see how they are suppose to be made. All other locations get 5 stars from me except this one doesn't deserve a star at all. read more

So NOT authentic New York. One of the kids said it was like little Caesars. Having been born and raised on New York City pizza, I'm a pizza snob but this was very casserole chain store pizza. nothing authentic ny here. Sad. read more

Super quick service. Helpful staff. Pizza isn't the best but it's still good and their Greek salads are excellent!

What you pay (5.99) does affect what you get. That said there are times where I've craved a pizza from Riverside. Usually it's when I'm totally starving and feeling really cheap. But - that's okay. Just know why you're going there and you'll be fine. They do have a decent salad but get that and you're breaking my budget. read more

Absolutely cannot get a better pizza for the price. Spend the extra dollar for here rather than Caesars. And do yourself a favor and get the bread sticks. Great stuff! read more

Well... apparently the manager loves the f*** word tooo much!!! I heard it 10 times when I was trying to order delivery!!!!!! This store is reallllly bad at customer service...and apparently only teenagers run it!!!!!!! I will never order from them again. Just to let everyone know this is the 3rd time this has happen. read more

A $6.00 pizza tastes like cardboard with tomato sauce. If u want cheap and convenient then this is your place. If u want great pizza, then go someplace else. read more

I have been to this particular location many times and every time either the pizza is old or overcooked, or the kids that work there make you wait unreasonable amounts of time to get your pizza. A recent example is tonight 11-18-19. I ordered my pizza at roughly 6:45. I was told they needed to make a pepperoni pizza and they would bring it out to me. A guy from the restaurant even came out with pizza looking for a different order. I told him my order in the hopes that he would check on it. By 7:20, over 30 minutes later, I go into the store and am rudely ignored by three individuals, including the young lady that took my order. A young man moving very slowly finally asked me for my order. He then reaches into their pizza heating-lamp-thing and takes out my order. I live 5 minutes from this store and I'll have you know, my pizza was not hot at all. It tastes like it was sitting in that contraption a while. I love some Riverside Pizza, but the Grayson store has burned me for the last time. Only Five Forks or Riverside for me even though they're out of the way. read more

We love Riverside. If we want to get a pizza, we always go there since it's so cheap and we just like cheese (sometimes pepperoni) anyway. My husband usually picks it up, so I can't really speak about customer service. I just know that the pizza is pretty darn good for the price, and the crust is great imho. read more

Ordered on phone, told 10 minutes, got there 15 minutes later....order not even started! There was a bunch of kids who looked like working was the last thing they wanted to do on a Friday night! Waited another 10 minutes.... Stupidly thought they had straighten things out...Not the case! They have a great product...unfortunately managed by a bunch of immature kids. Corporate needs to invest in management training courses...I realize it a pizza joint, but still the point of any business is to generate a profit. You won't achieve that with incompetent staff. 6/17/2016. I'm not sure what I was thinking by trying this place again....WORST experience yet! Picked up order, drove 8 minutes home, discovered grease pool on car seat when I got home...called and asked to speaker to manager was asked "why do you need to speak to the manager" stated " my pizza is saturated in grease and not cooked long enough" was asked "when did you order" I stated "I'm bringing it back for a refund and hung up. I did get refund, will STOP recommending Riverside Pizza to anyone read more

Good stuff A+ pizza pie. Will recommend to you try the large meat lover. Best around my house.

We ordered pizza, they did not tell us they did not have what we ordered. Then offered a sorry replacement that ended up being wrong and burnt. The manager promised a replacement pizza and then another manager refused to honor it. POOR SERVICE and Bad Business!! read more

Food was yum! Chicken wasn't with order so I called they not only brought the chicken out to our house again but refunded the amount. Customer service was great! Thanks Riverside! Keep it up read more

Any time I have been here, I have at least 10 minute wait time. Little C is right across the street for a cheaper pizza and never a wait!

So we first had Riverside pizza for the first time in October and my entire family fell in love... The price is way better than Marcos and the cheese pizza is to die for. However last week Friday my family ordered 2 pizzas... should have been simple seeing as how we said the order twice. The pizzas came and one was right which was the most complicated one. The second which was the easiest one was cheese extra cheese extra sauce. It was sausage *side eye* there's 2 vegetarians in our household. I called and they said they'd send one back "if I wanted to" and of course we said yes! Especially since we had to watch everyone enjoy their pizza. They brought it back out and cheese was not on the pizza on the back of the box almost like someone dropped it and was like just open it up a little so they can't see it all... any who I called back and let the know! The owner apologized after stating we did order sausage which I know for sure we NEVER did. He stated he'd put a credit under our number and I call today no one has any recollection of what took place Friday night... I'm pretty disappointed although the pizza is good the service is shaky! I don't have a picture of the sausage pizza but I do have a picture of the boxed cheese pizza. read more

Riverside Pizza - A cool 3 piece we could enjoy - Pizza Near Me - Grayson, Georgia

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Its amazing that $6 for a pizza can be a bad deal but riverside manages to pull it off. Somehow they can manage to make a pizza that is both stale and greasy while still somewhat warm. If you are trying to get diarrhea for $6 and don't mind eating terrible pizza to get it this is the place for you. I would recommend staying away from the breadsticks as well since they too manage to be more stale than the croutons any respectable pizza place would put on a salad. The service, if it could be called that, is appalling. Unkempt teenagers who obviously have not washed their hands in hours ignore you until you are ready to leave, only to fumble through some poor excuse for customer service. After needing to repeat even the simplest order you better count your change yourself because math is not a skill these kids have been blessed with. Even the manager with his picture on the website is a disgrace to everything a manager should be. I seriously hope he was on drugs when I encountered him, as that would be the only excuse for such an empty headed interaction with a paying customer. Bad service, bad pizza. Spend your money anywhere else. read more

this is probraly my favorite pizza place. i always order my pizza for my family party. i lovd their bread. the price always competitive.