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    Rivian Service Center

    4.4 (14 reviews)
    Closed 8:30 am - 4:30 pm
    Updated 3 months ago

    Services - Rivian Service Center

    Auto maintenance

    Auto repairs

    Routine automotive maintenance

    Rivian Service Center Photos

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    Reviews With Photos - Rivian Service Center

    Dogs impatiently waiting to check out the new ride
    Lawrence P.

    Fantastic delivery experience at the Eastvale SC. Been here a couple times to check out the vehicles and took some test drives. Staff has always been welcoming and very accommodating. Everybody goes out of their way to deliver a welcoming experience and answer any questions. Space is nice and gives off an adventure vibe, like you're at an REI for trucks. Much more intimate experience than what you get at the other EV maker. Vehicle delivery was thorough and we had our own guide walk us through the various functions and features. Overall great experience. Now time to start some adventures with our new R1.

    Jojo C.

    Got my R1T back after 11 days thanks to my service advisor Elaine. She was exceptional and kept me updated daily throughout the process. Definite asset to Eastvale Rivian Service Center. It's difficult as is bringing the vehicle in for warranty service but if or when I do, I'll request her assistance.

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    Photo of R. L.
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    27 days ago

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    29 days ago

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    1 month ago

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    9 days ago

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    1 year ago

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    4 months ago

    Tori was very helpful in spite of limitations on my trade in BMW due to my lease. More words to justify my post

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    1 year ago

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    2 years ago

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    2 months ago

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    2 years ago

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    8 months ago

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    7 months ago

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    8 months ago

    They were wonderful! Quick, efficient, and so kind! Absolutely loved everyone that helped me at this service center. Finally!

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    Review Highlights - Rivian Service Center

    I requested a demo overnight stay and the salesman, Nick, was professional, friendly, and accommodating.

    Mentioned in 3 reviews

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    Tri Auto

    Tri Auto

    4.8
    (268 reviews)

    I am writing to share my deep appreciation for the exceptional service my son and I recently…read morereceived. Last Monday, my son's car was towed from Newport Beach to Tri Auto in Chino because it was making a troubling noise and was no longer drivable. Danny, the owner, diagnosed the issue immediately just by listening to the engine--even before using his sensor equipment to confirm the problem. As always, he fixed the issue quickly and got the car back on the road. We were incredibly relieved not only to have the car running again but also by the fair pricing. While we expected the repair to cost four figures, it ended up being only a couple of hundred dollars. I have been a regular customer for oil changes and routine maintenance, and every visit confirms that Danny and his crew operate with the highest levels of professionalism and honesty. This review is a sincere thank you to Danny and his polite, dedicated team for their excellent workmanship. I highly recommend Tri Auto to anyone in need of car service, especially for Toyota, Honda, and Lexus vehicles. Once you experience their service, you will be a customer for life. May God bless Danny, his business, and his family. Dan

    If zero stars was an options, that's exactly what I would give this business…read more I brought my Mazda in because it's making a loud clicking noise that feels like the axle could fail at any moment. Because this is a serious safety concern, I thought I would have received a proper inspection, because I mean that's what a true mechanic would do. Instead, Danny drove my car in a small circle around the parking lot and called that his "diagnosis." My husband asked if the car could be lifted for an actual inspection. Danny said no he already checked it and there is nothing more he will do, even though the only thing we saw was the quick circle around the parking lot and yes there was a lot more he can do, but clear did not want to. He then told us to go spend around $500 on new tires and an alignment first, saying that's about what he would charge just to diagnose the problem anyway. In other words, he suggested we spend hundreds of dollars before even identifying the issue. The moment I drove off the property, the clicking noise was still clearly there and easy to hear. It's hard to believe a mechanic wouldn't notice something that obvious. After reading other reviews, it seems several people have had similar experiences where they were expected to already know what was wrong with their vehicle, and if the issue wasn't immediately obvious during a quick look, no real inspection was done. I ended up taking my vehicle to another shop where the staff was respectful, professional, and actually performed a proper inspection. They were able to diagnose the issue instead of dismissing the concern. Because this involved a potential safety issue, I expected a much more thorough and professional approach. This was our experience during our visit and it was extremely disappointing. If you value your car or your safety, I strongly agree going elsewhere.

    A-1 Auto Expert

    A-1 Auto Expert

    4.5
    (187 reviews)

    This is hands down the best auto repair shop I've ever been to. It's a family-owned business, and…read moreyou can truly feel the care and honesty from the moment you walk in. The front desk woman was incredibly knowledgeable, professional, and efficient. She took action right away and explained everything clearly. She was also genuinely kind--when I spoke with her, I felt 100% confident that I could trust her. That kind of honesty is rare these days. They replaced my car's battery in just 20 minutes. I even asked if there were any other warning codes or issues. She checked and told me everything was good--no pressure, no exaggeration, no trying to sell unnecessary repairs. Honestly, I was expecting to hear about "other problems," as has happened at many other auto shops, but she was completely honest. I was so impressed that I told her how amazing she was and even offered to leave a tip. She politely declined and said, "I'm just glad you're our customer, and I hope you'll come back in the future." That really meant a lot to me. This place is truly amazing, and I stand by every word of this review. My husband's car will be serviced here from now on, and I'll be a loyal customer for life--unless we move far away. I highly, highly recommend this shop to anyone looking for honest, reliable, and friendly service.

    The service agents were knowledgeable, friendly and provided enough information for me to make an…read moreinformed decision. No pressure, no upsale, just the facts. We take out. 2018 Mazda, 2027 Highlander and our 2006 Altima. Very satisfied with the service, the great customer service and the reasonable prices.

    Rivian Service Center - autorepair - Updated July 2026

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