Made my Mustang look brand new again first washed in 23 years I inherited from my grandfather car…read morelooks like brand new

I truly thought my car was done for, but the men at the Edmomds auto detail performed a miracle and…read morebrought my car back to life.

DO NOT hire these people!! You are better off taking your car to the dealership it is from and…read morepaying the same amount for them to send it wherever they get it done. The convenience of coming here does not matter when you're paying $500 after tax and tip and I had to continuously point out things and ask such as can you please wipe the inside of my windows? They still have smudges from my dogs nose... Can you please take this piece of tape off of my door? Can you please vacuum the crumbs out of my center console??? I have no idea what he did all day but I went out to my car, open the center consul wiped a ton of crap out showed him and said this is not a $400 detail and he said "I agree". So, I gave him a little more time to try to work on the car then decide to go in and try to call and find out a solution but no one has returned my call I just received a generic text. I checked my email and the detail was supposed to be from 9 AM to 5 PM for eight hours he was supposed to detail my truck this was not a window this was how long it said it would take. So I told him at 3 PM (he said he was done at 2:30) That I have to start getting ready for an event and cannot keep checking but hopefully he would stay and make it right. He got very upset, threw his tools down, and told me to "go tell his boss and write my review". Update- manager contacted me. Apologized. Offered partial refund (did not receive) and to send a second detailer out. A second detailer was sent out to try and fix this but the bottom line is, I will never use this company again and will adamantly advocate AGAINST them. Second guy was nice and all but why can't anyone seem to do their job? They don't have the proper tools and detergents? (My SUV is a 2020. That's as old and any dirt or dust can be so it's not even a big job to begin with) I'm not sure what the deal is but coming from a dealership where we sent cars out I know of many shops that do an amazing job. It's hard to understand why it can't be done mobile but trust me just drop your car off at the dealership it's probably $20 less and oh well you're without your car for a day but it will be sparkling clean!

We have 2 cars and rarely drive one of them, especially since Covid came to town and my husband…read morestarted permanently working from home. Our street parking is right under two beautiful flowering plum trees, which is great most of the time, just not so much in pollen season. Add to that the lack of convenient car washes in west Seattle and my car was looking a mess. Just about covered in pollen/moss - I dont even know. Gross. I looked on some local social media pages and Big's was recommended by a few people and I was really drawn to the mobile aspect of their service. Their interior/exterior package seemed a reasonable and comparable price to other detailing services in the area so I booked on their website and was able to get an appointment a few days later. There are some add on extras you can choose so I also opted to pay an additional $9 for extra moss removal because I think that's an understatement the way my car looked. The person scheduled to perform the detail sent me a text the morning of that he misjudged traffic and would be about an hour past the scheduled time. I appreciated the heads up, and since I didn't need the car, it wasn't an issue. He was nice and friendly, and seemed efficient at doing the job. He arrived at 10am and was done around 4pm. I will say that there was a moment of confusion when I did, essentially, the final walk through inspection when he was finishing up and I asked if he did the wax as the car was clearly clean but not that super wax shine and he hadn't and asked if I wanted the ceramic coating (because wax was harder to do and it didn't seem like he could or wanted to do wax). I did say yes please I would and I feel like if I didn't ask about it that he wouldn't have done it, even though it's listed in the services of the package. Everything else looks great and I'm happy with the service. They send out a confirmation text when the appointment is booked saying you can reply to the message with questions and I did reply asking if I needed to provide a hose and extension cord in addition to the outlets and spigot and never received a reply. So instead of having it ready for the detailer I had to go find it when he arrived. Obviously minor, but I would have had it out ahead of time if I knew he'd need it. We will definitely use them for our other car soon!

Jeff and crew were very friendly and communicative! Small misunderstandings were resolved quickly…read more They did a great job with the interiors. I appreciated their attention to detail with the nooks and crannies. Recommend if you're in the service area!

Jeff's detailing cleaned our very dirty white truck and 2 SUV that had tons of pollen on them…read more Some Of the pollen was quite hard. Reasonable price. Will use again Highly recommend them

I found Midnight Window Tint at the last minute when the recommended window tinting installer by…read morethe dealership was unavailable the day of our appointment. They quickly explained to me the difference between 3M film and the film that I was looking to get. I felt confident that after a short conversation with multiple staff, the film choice was the right one. I left them with my new luxury SUV, which already had privacy glass that they had to tint over. After the service was done, it was completed on time with extra care. I believe two to three individuals worked on the car, and it was absolutely flawless. When I got inside, it was hard to imagine it was the same car. A corneal disease impacts my ability to drive with lots of rain on the ground or at night. These folks were great about getting me the right film that took care of the car. The one additional thing that I would add is that after the install, there was a small bubble on one of the windows. It wouldn't go away after a couple of days, and I was concerned. When I returned, they assured me that within a week, with the hot temperatures and parking in the sun, it would go away, but scheduled a replacement appointment under warranty at no cost regardless. Just days before the appointment, I was happy to call them back and say that it cured perfectly. I couldn't recommend these guys more. They're absolute experts at what they do. The price is absolutely phenomenal, and they certainly have experience working on extremely high-end cars. Strongly recommend.

5 star quality customer service 5 star tint job…read more 5 star prices 5 star timing this place was quick & efficient & affordable. got my bmw done here n i have no complaints, they even gave me a deal on my windshield! awesome surprise

Thank you so much for the car detail and dent removal. My car has never looked better…read more I appreciated the convenience of having my car picked up at the ferry and returned the next morning. Thank you for the honest communication and for following through on everything we agreed upon.

Spring time detail and brought my mums car as well…read more Travis and colleagues are amazing and have a great sense of detail

Booked a mobile appointment for my husband as his very first Father's Day gift…read more Thought we were good to go until I received a call and a text at 9pm the night before our morning appointment telling me that they would need to reschedule as well as charge me an additional $100+ fee for travel. I made my appointment 2 weeks prior so the fact that I wasn't made aware of this fee until the night before the service is crazy. I opted to cancel my appointment all together, I'm not a fan of how they manage their business. I'm also super disappointed that the gift my husband was so excited for won't happen until I can find someone else to detailed his truck - hopefully someone more reliable.

This has been by far the best detailing experience I've ever had. Scheduling was a breeze…read more Technician arrived on time, great communication and the detail job was just incredible. I had a bunch of surfaces that had pet hair and dirt/sand from a few beach+camping trips. The car was left spotless! It really felt like getting into a new car. I'm still in awe! Thank you

Excellent customer service. Shop got me in fast and completed the job quickly and at the estimated…read morerate . Hopefully I won't have to come back for a while, but next time I am in a jam these guys are top of my list.

Great experience, friendly, efficient and got the job done…read more 28 year old BMW needed some tlc and Edmonds Automotiive delivered. Fair pricing and prompt. Thanks team!

August 2026 WoW WoW !! My Honda Accord looks so amazing w/…read morethe window tint. LOOK LISTEN GUYS, if you want an amazing price & amazing installation just talk to MR. DAN K., He will break it down for you what you are aiming for privacy, pets, children, basically the comfort of staying cool w/ your love ones. This Place is phenomenal installing tint film, paint protection, wheel repair, auto body touch ups, an amazing detailer, & I won't forget the stereos!! Over 25 + years & still standing !! Reliable & Fair !! THANKS GUYS SAM & RAX top notch technicians !! For all of my cars Done RIGHT !

Drove from Puyallup for this amazing service. Dan was a true professional from start to finish. Was…read moreable to get my sound system and even took the time to help me with my magnetic phone mount in the process.

We loved the service. It was our first time at Mr. Detail Auto Salon. I would definitely recommend…read morethis service to others. I liked that the staff were welcoming and friendly. They gave sound advice and answered any questions I had. They also gave honest recommendations about the vehicle's need instead of up selling a service. This was very appreciated.

I recently had my Mini Cooper Convertible washed and waxed at Mr. Detail-Ballard and it looked…read morephenomenal when it was finished. I keep my car in the garage and do not drive a lot but every spring or summer, I take it to be hand washed and waxed since it's a convertible and too fragile for professional drive-through car washes. Mr. Detail does an exceptional job. They are very professional, honest and attentive to the customer.

I had a rock chip my windshield and it very quickly turned into a crack that kept spreading. I…read morecalled the Lexus dealership and they recommended this place. I called them on Monday and my windshield was replaced that same Friday. They were fantastic from start to finish. I went through insurance and they quickly got approval for OEM parts which was great since they're expensive but worth it. I dropped my car off around 10 and it was ready about 2:30. They initially thought it may be done earlier but called to say they were running behind schedule around 1 and apologized for it. Great communication. It looks like they did a great job and I didn't see any damage on my car from the replacement. The tech was also so nice to put new adhesive on my dash cam that was stuck on my old windshield so I could attach it to the new one. Can't recommend these guys enough. Hopefully I don't have to go through getting a new windshield again but if I do, I will definitely come back here even if I have to pay out of pocket.

Great job and offers the Avant discount. Highly recommended. Have been here for other cars and…read morealways come back. Did a quick rock chip repair and super job