Printers & cameras would not work after Verizon & iPhone did an upgrade. I contacted this company,…read moreand they responded quickly. They conducted a home visit, and the two men who showed up were very knowledgeable, professional, and courteous. They fixed the printers, climbed the ladder to fix the camera, and updated the computers. I trusted them in my home and have since hired them for other computer software issues.

Work Order 1051 I'm…read morestarting this review on Saturday, March 1, 2025 at 3:11 PM. I just picked up my MacBook 12 minutes ago, having paid $50 cash for nothing. On January 8, 2025, I left my computer at this computer repair shop, expecting them to fix my broken screen. The lines below are copied from my phone records. I asked for my computer back, only to get the run-around (You're in the hospital? That's unfortunate, but I want my computer back.): 01/16/2025 03:35 PM (301) 906-5161 to Bethesda/MD 2 Min 01/17/2025 05:29 PM (301) 906-5161 to Waldorf/MD 1 Min 02/06/2025 01:11 PM (301) 906-5161 to Bethesda/MD 2 Min 02/27/2025 03:40 PM (301) 906-5161 to Bethesda/MD 2 Min I visited the store 5 additional times, on dates that I didn't document. I asked a lady (twice), and a young man for my computer back, and twice more when they were unexpectedly closed. If you're going to insist on CASH (or Zelle) and demand a $50 diagnostic fee, AT LEAST GIVE MY COMPUTER BACK. There's a saying: "Fast, Cheap, or Good...pick two." I thought I was paying for "Cheap and Good". What I ended up paying $50 for - was the experience of begging for my computer back for 52 days.

Walking home in a downpour and sleeping on top of an iPhone is apparently a fast track to make it…read morenot work. I must have administered a Kryptonite Krunch to it in my sleep! I searched issues and solutions. Despite my backups, reset attempts and iOS trust, my phone went black. Twelve hours later, I could feel all my missed calls vibrating under a black screen. A simple phone fix search led me to a small zoned-for-business house on Second St. in Laurel. Even though they were about to close, they fixed my phone and we chatted at their prompting. I didn't want to part with my greenbacks. But the price was less than the last time I had an issue several years ago. And the service was friendly and extremely competent. So here's hoping I never have to see these phone doctors in lab coats again. But if I do I believe their great bedside manner and efficiency will make me a satisfied outpatient and repeat customer.

I had a damaged Macbook computer screen and was recommended to come here from a friend. Hameed was…read morethe one that took my case and not only was his delivery time speedy, but his customer service was top notch and he kept me in the loop during the process. He is now my go-to guy for technological repairs! I 100% recommend this place.

I brought my old but upper level Technics turntable to Mr. Diaz because it was no longer spinning…read moreat an even speed and was no longer responding to the electronic speed control. Mr. Diaz was a delight to speak with. He explained exactly how he would repair the turntable. BTW, his explanation demonstrated a detailed knowledge of the turntable design, engineering and innards. His fee structure was reasonable. I authorized the work which was done in the forecast time frame. Took the turntable home and it has been working LIKE NEW for more than a year. Yesterday, I contact Mr. Diaz by email to ask about potential repair of a Super Audio CD player. He responded promptly and advised that the machine is too old to repair because of a lack of parts. Instead of "blowing smoke," he HONESTLY suggested that, if I wanted to replace the player with the same model, that I look on eBay. He is an HONEST, ethical, businessman. He is knowledgeable and efficient. I would not hesitate to bring other equipment to him for repair.

Awesome service! Brought my Pioneer SX780 to Jimmy and he repaired it on time. Took it home to…read morefind lotta static on one channel. Brought it back for another repair. Picked it up a few weeks later and voila! Works great!!! And he warranted his work. No charge! Great service!!!

Came here for them to take a look at my iPad Pro charge port as it was not charging. I had done…read moreall the things on the internet: cleaned port with tooth pic/ tooth brush, tried different cables and power blocks including my 60w MacBook charger, , and hard reset. Still unable to charge iPad Pro. The technician plugged in his charge port diagnostic device and showed it was normal. And had current draw. The iPad was able to charge using his cables and power blocks. No fee was charged for that service. Service was quick and friendly. I still got home and was unable to charge my iPad Pro with my existing blocks, but using one of the same cables it seems to charge when connected to my MacBook. So maybe it has something to do with software communication or the usb c controller

I went to the store because I was having a problem with my cell phone. The gentleman took a look at…read morethe phone and within a minute the phone was working again. It turned out it wasn't a big issue going on. He fixed the problem free of charge. He could have taken advantage and made up something so he could charge me a fee, but he didn't. I appreciate the honesty and competence. You don't find much of that these days.

My computer stopped working after I had shipped it to Maryland during a move. Once I contacted the…read morebusiness over Yelp, I got a response almost immediately. I dropped of my CPU to be repaired and the next day it was up and running perfectly. They even cleaned out my computer and replaced the thermal paste. Highly recommend this service.

Garrett was professional, responsive and very pleasant to work with. Turned my laptop and…read morereplacement battery on Friday, it was ready by Saturday afternoon. Very reasonable pricing. Will definitely use again and highly recommend.

Sherri and Kevin are great! Nie people great service and answered all my questions. Replaced screen…read moreon my old laptop and just had them replace a hard drive on another. Would recommend.

They fixed my laptop with a fast turn-around and an affordable price. I found Kevin to be friendly…read moreand knowledgable. I would use them again (but I really really hope I won't need to.)

I had a problem with a laptop a few years ago and these guys fixed it at a reasonable price. So I…read morerecently had a problem with my desktop. It turns out that it was entirely my error. They called me, told me the problem was resolved and charged my nothing. Definitely have my business.

Have used them from time to time for many years. Very cost- effective and they get the PCs running…read moreagain. Even did one office/ house call and it went well too. They have been quite reliable.

Potomac Computer was our first choice, based upon Yelp reviews, to fix our old HP desktop which…read morerefused to start. We needed it back ASAP to process our spreadsheets, but were crestfallen when we were told, "Our shop is backed up for a month." What kind of computer repair shop maintains those kinds of delays? The owner was kind enough to recommend another nearby shop, which we had previously used and did not care for. So we went elsewhere.

Potomac Computer Services has been my go-to service for 20+ years. Stewart has extraordinary…read moreknowledge/skills, a strong work ethic, and the kind patience to deal with clients with minimal tech savvy - like me. In addition, he is completely trustworthy with the sensitive material in computer files. The mark of a true professional, Stewart clearly cares about helping you succeed in solving your issues and meeting your needs. He is also a pleasure to work with. The best!