As a customer for over 10 years, I continue to be impressed by the high level of customer service…read moreand quality work. Thank you, Colton

I had high hopes for this auto shop. My visit started out great. But they disappointed me in the…read moreend. First, I want to acknowledge the good things about my experience. Although they didn't take appointments, I did not have to wait for my car to be looked at when I got to the shop. My car was assessed within 30-45 minutes. For the most part in the beginning my interaction with everyone was positive and the work that was done was completed satisfactorily. I interacted mainly with two service advisors. The first service advisor at the front desk took my information and I told him what I wanted done to my vehicle. I told him that I wanted the under carriage of my car to be assessed for any damages and to see if and how the undercover could be repaired/replaced. This advisor told me that once my car was on the lift, the mechanic would assess the vehicle for any damages to the undercarriage and would also generally look over the vehicle for any other issues at no charge. I also asked for them to call me as soon as my car was on the lift so that the mechanic could point out any damages he may come across and so I could ask the mechanic questions before anything was done to the vehicle. The advisor agreed to my request and I had a seat. Now this is where things went downhill. I was expecting the advisor to call me when my car was on the lift. However when an advisor came to notify me about the status of my vehicle, he told me that the mechanic had already lifted the vehicle, looked over the vehicle and repaired the undercover. The advisor that let me know the status of my car was not the advisor that did my initial intake. I told this second advisor that I was supposed to have been called when the car was on the lift so that I could be there to see what damages were identified prior to any repairs. This was to include the undercover. They did not even give me a quote for the repair prior to the repair and I had specific questions on certain areas on the undercarriage that I wanted to point out to the mechanic. The initial advisor was near the new advisor and did not say a word. The second advisor kept reiterating that there was no damage to the vehicle. When I got to where my car was, it was already on the ground, the second advisor told the mechanic to lift the vehicle to show me what was done. I could not see any thing underneath the cover. But I observed that there was no extensive damage to the undercover and the advisor pointed out that just a few of screws/bolts needed to be replaced. When I got back to the register I told the service advisor that I did not intend for them to do the repairs before I saw and agreed to that service. When I got to the register they gave me quotes for other recommended services and charged me for the reattaching the undercover. Rather than acknowledging the error he rudely asked if I wanted them to undo the work that was done. The initial intake advisor again was standing nearby and did not say anything. I went ahead and paid for the work. I also had to ask the mechanic for my keys. The mechanic eventually found them in passenger side of the car. My issue with the shop was its failure to follow through on my request as agreed upon and to provide good customer service until the end. This is just as important to me in ensuring trust and long term customer relationships as providing good workmanship. I will not be returning to this shop

They're on top of their game . Best in business . They took care of me . Treated me like their sons…read more. Investigating the car issues like a true homicide detective!!!!

I recently came here based off reviews and am glad I did! I want to pay it forward to the crew at…read moreR&G and leave a review for their great service! My 2016 Mazda 6 needed a replacement on the tensioner and serp / pump belt. My car runs like a top and am very happy with their work! These will be my new go to guys for any mechanical work I need done on my or my family's car.

I needed to get a trailer hitch installed on my 2022 Nissan Rogue Sport. Cyrus stated that it was…read moresomething he had done in the past, but would look up the specific model number to ensure that he'd be able to do it without issues. That right there stood out for me, because someone else may have just said yes, and did the job incorrectly. Cyrus contacted me after a few hours and assured me that he would be able to do it. Cyrus was very professional and courteous in keeping me updated with the time of his arrival. His price was very fair and he did an excellent job. He made sure that I was completely satisfied with the install before he left. I will definitely be using him again.

Changed oil and filter in addition to tune up(spark plugs change). Great job and very clean…read more Definitely recommend.

Referred by my Pastor because of Charley's good nature, good work, and fair prices. I've gone to…read morehim 3 times and it was a really good experience. Charley is honest and tries to find the best price for parts to help reduce costs. I highly recommend.

From the owner: Specializing in engine service & repair, exhaust repair, fuel system service & repair, transmission…read morerepair, oil change, performance auto repair, preventative maintenance, muffler shop, radiator repair, glass installation & more.

Great service, timely, and reasonably pricing. We wouldn't call anyone else.read more

When we needed to get our car towed about 20 miles on Black Friday, we scrambled around for a tow…read moreservice and found Ft. Washington Towing. We are glad we decided to use them. The person who answered the phone was friendly and their service professional. Thankfully, we were at home and did not need the service to be immediate. The truck came within an hour to pick up the car and took it straight to the destination with no issues or hassle. We have only used this company one time but, based on the service we received today, we would highly recommend Fort Washington Towing if you are looking for a tow in this area. We plan to use them again if the need ever arises.

Mr. Darnell Braxton provides excellent customer service, a positive can do attitude, and a…read morewillingness to assist people during emergencies and crises. He is friendly and eager to reassure his clients receive proper care and commitment to transfer them and their vehicles where they need to be at. Mr. Braxton provides an optimistic approach and communicates effectively with his clients. After your car unfortunately breaks down, he just can help you with your day and feel better in a family/friendly business model, as if he already knows you, which is really cool and something that big cities & metropolitan areas lack. I would recommend Darnell to anyone who needs an effective, capable tow truck operator to assist them. Scott's towing uses a flat bled which is sturdier and more secure then the small tow trucks that only use the hook model. The equipment Darnell uses is top notch and can secure your car and transport it on numerous terrain and on highways. He is a genuinely down to earth, pleasant, warm, kind of person that we need more of in business.

Mr. Darnell was quick (30-40 minutes) and quickly towed my car. Knew the mechanic I wanted and…read moredropped it off in 10 minutes. Was $125 but worth the quality and good care. Will shop again if needed.

you can find better, they are rude. They don't even know what customer service is. They took people…read morebefore us that came after us. The dude changing the tire had an attitude and was barking at me and I went into the office to tell the other guy I want someone else to change the tire because he has an attitude and if he mess up something on the car or half ass do his job, it's going to be a problem. The guy didn't care and turnt to my dude and said just let him do his job. I don't appreciate that if I'm spending my money here. but the dude was pressed to tell us there wasn't any used tires and saying that the new ones were $130 so we were about to leave and then he said "how much do you want to spend?" so we ended up spending $120. out of all the tires in there stacked up to the ceiling, they don't have any used tires ??? scam.

Excellent fast service from the manager and the technicians. They fixed my very bent rim and put on…read morea GREAT used tire (Lightly used Michelin with DOT code from 2022) for only 85$! Can't beat that. They are open 24 hours and the staff will go above and beyond to help. I recommend this place to everyone! Prices are unbeatable for a tire of that quality.