1. Robert Mauger, OD - Opti-Works

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Ocoee, FL

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Robert Mauger, OD - Opti-Works

5.0 (1 review)
Closed • 9:00 am - 5:00 pm

Services - Robert Mauger, OD - Opti-Works

Eye exams

Retinal imaging

Eye testing and diagnosis

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10 years ago

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Essential Eyecare & Optical - Eye exam room

Essential Eyecare & Optical

3.9(10 reviews)
8.8 mi

I was there as a guest, so I can't speak on the experience of the doctor(s). There was plentiful…read moreparking. The building was clean, classy, and well taken care of. The waiting room has 2 couches and 2 chairs. There were tons of people there on a midday Wednesday and all the spots were full, but no one was standing or uncomfortable. Actually it was such a cozy spot that the stranger guests waiting were chatting amongst themselves. They also provide complementary coffee and snacks in the lobby. The employees were so professional and kind. You enter to visit the Dr on the right and exit the left to where the glasses are, then talk to someone at a table open to the lobby. Lastly, there were loads of glasses options at check out.

I will not be back nor will my family. I could go into more detail but really, it happened to me…read more You can go here but I will drive by with a big smile on my face. As soon as I can get my vision back!! Since incompetence led to my meds not be given for a whole week. Should I say thank you or accept an apology? Here you go! Went here as a referral from the VA. Got a bunch of smiles, the appearance of professional care. Went on a Monday, Thursday my VA Doctor calls to tell me that my medication (which I take 3 times a day as a diabetic) can not be filled due to my eye exam was not performed. Contacted EEOptical and was told Dr Presley did not close out my chart and that she was not in office. But they would text her and have her close out my chart and forward my results to the VA. First impressions are everything. So who calls me to apologize? Not Dr Presley, the office Manager. Result? I go three days without insulin because of a lack of professionalism, dedication and lack of concern? So while talking to the office manager I cancelled my wife's and three kid's appointments here. Nice to see a place with people of color running things. Surprised of the outcome,

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Essential Eyecare & Optical - Eye exam room

Eye exam room

Essential Eyecare & Optical - Eye exam room

Eye exam room

Essential Eyecare & Optical - Eye exam room

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Eye exam room

Eyeglass World

Eyeglass World

3.6(29 reviews)
1.6 mi•Horizons West / West Orlando
•$

This is a bright clean spot. The staff are very helpful and the time to complete the appointment…read morewas fairly quick. The receptionist was very interesting. Initially she was very cold and unwelcoming (on arrival), but then very friendly once I had filled out my paperwork and returned it... saying (to herself and answering herself) "...did you complete page.. 2?... yes?, GREAT! And don't forget to sign the last pa.. oh good! You did?! GREAT!..." Then for some reason she completely changed her attitude and was SUPER kind( ?). The highlight was the intake optometrist (for initial eye check) was SO kind and thoughtful. I will go back to this location when it is time for my next eye appointment.

The absolute worst customer service. These people sold our information including recorda to a 3rd…read moreparty and cannot retrieve simple records. They use shady business tactics to try and take more money out of those that pay out of pocket. After 3 months of waiting for my contact lense prescription, they told me that they could've reorder contacts when I initially asked them to and told me no but they could get me the contact prescription so that I can order. Now they tell me that I cannot use that prescription because its been over a year but when I requested them it wasn't. Acknowledged they screwed me over and all they said was "sorry it happens". Do not give your money to these people. Over $2,000 spent on them and this is how they reward your loyalty. Couldn't even offer to waive the exam fee to resolve this, they rather lose a 3+ year loyal customer...

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Eyeglass World
Eyeglass World
Eyeglass World

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Robert Mauger, OD - Opti-Works - optometrists - Updated July 2026

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