I've been coming up to Boyd's or SunAuto for a couple months, as I've been there I've seen a lot of…read moreunprofessional things going on. I will list a few. Clint, is allowed to pick and choose what work he WANTS to do as if it's not his job to do them; Along with he leaves at 5pm no matter if he's working on a car so he leaves his work for someone else. Logan, has almost drove a car off the alignment rack and they still allowed him to work without suspending him. Hannah, bosses everyone around and the manager Mark has told someone "if you can't work with Hannah you can't work here." She also messed up a head gasket and still is working there. Along with her dating Logan which is making him getting an advantage working there. Mark, he allows all of these unprofessional activities and he's the manager. The job has alot of favoritism which isn't good for any type of job. LJ is a fantastic worker and is very professional. The next time you think about coming here think do you want these type of things to be allowed where your cars going. I advise new management and workers for this business to thrive.

Boyd's in Westerville off Shrock Road tire repair and auto service near the big Walmart couldn't…read morehave been happier. I had a slow leak in my tire they found the leak showed me the screw that caused the problem. Didn't try to sell me a new tire or any other AUTO products they're great. I recommend them highly thank you.

Came to check on my car old dude annoying with long gray hair with glasses felt "disrespected"…read morecrying why I asked about my vehicle I told you guys are taking forever bro got so man I think I hurt his feelings, for asking about a damn car. "He politely asked me to leave" he very hostile and defensive at the end mind, dude wasn't even working on my vehicle. The guy that actually was working on my car was actually pretty nice and wasn't giving me a hard time.

After paying $1800 for work on my car I noticed a couple days later all of the silver coins…read more(quarters, dimes and nickles) were picked from every place I had them in my car along with a bag that held a battery jumpstarter I would assume they used to steal said change. Never going back here again as that is really scummy to do after paying $1800 for repairs. I have no idea how much they took as I let it pile up for rainy days. I will never go to them again.

I got a flat tire so brought my car in on the spare. I called ahead and they confirmed I could drop…read morein with no appointment. They were quick in getting my car in (20min all in?) patched the hole (FOR FREE), put my spare back in neatly and even pulled my car up after the service was complete. Fantastic service, friendly providers. Will definitely be back!

Beware, this place will scam you! I booked an oil change to take advantage of a Goodyear…read morePresident's Day Flash sale. They didn't honor the flash sale price. At the time of the service I received an email with an increased price. Then when I picked up my car, they charged an even higher price. What concerns me most though is that the service technician said my air filters were "long overdue" for replacement. However, I'd replaced them just four months before the oil change. I refused the filter replacement service. When I got home I pulled the filters out and they look brand new.

Wayne was great at communication. That translated into showing up as promised and communicating…read morewhile doing my brakes and rotors. My truck drives and brakes like brand new!!! Will definitely recommend

When I talk to him, his response was Nissan's transmissions always go out instead of just saying I…read moredon't know if I may not be able to help you or not and give me some positive feedback. He wasn't very helpful.

Great price and service. Came to my house and replace my brakes in under 2 hours. They had a delay…read morein the job before my scheduled time and were prompt in communication and worked late to ensure that my job could still get done on my scheduled day which was appreciated. The crew has polite and professional. They even did some additional maintenance they discovered was necessary during my service at no additional cost. Not sure another company in Columbus can beat their service to price value. Will be calling them again next time I need my brakes replaced.

Incredible communication and the best price. The tech that…read morecame out, a young man named Kieffer was polite, professional, knowledge and above all else diligent! Seriously, I couldn't have imagined better service. They were also very flexible with scheduling. Do not hesitate! With so many customer service horror stories around it was refreshing to find a company built on old school service! Kudos, you're at the top my list next time there's an issue.

Im extremely greatful to have found Wrench N Roll! Im currently living out of state and my (non…read moretechsavy) parents called me broke down at a gas station(suspected alternator). I wanted to avoid the cost of a town and trip to the shop so I called some local mobile mechanics and Wrench N Roll answered and said he was willing to get it done. His communication was excellent, price was amazing, and showed up, verified the problem, replaced the alternation and had my folks back on the road in no time! They couldn't be happier with his price and professionalism!

I have been taking my car to Paul and his team for a number of years. They are honest, dependable,…read moreand always giving me excellent service on my 5 speed 2008 Hyundai Tuscon. They have replaced the clutch, the brakes, the AC over the years and recently replaced the catalytic converter. Paul has also given me suggestions about newer cars for me to get in the future. I highly recommend Paul and his team!

People make appointments because their time is valuable. I don't know why they take appointments…read moreif they can't keep them. These were basically oil changes & tire rotations: Two times ago, I had a 9:00am appt and left my car there. It wasn't ready until after 5:00pm, even after me calling multiple times. I was without a car ALL DAY! Last time a 9:30am appt and waited. My car wasn't even taken into the garage until 11:00am! This time, a 10:00am appt and I waited. Car wasn't done until 11:50am. AND they didn't even do the tire rotation I requested. Always trying to upsell. "Brakes are worn and need replaced, etc." Outside mechanics disagree.

Let me first say I was not happy about the tires I asked them to save for me. (They put them in the…read moreback of my Buick. ) but because of the service and the wiliness of the young man behind the counter i give them a 5. I bought a set of tires and they were a great value, but value never beats the service so Mason thank you for helping me out.

Wow, the service here is on another level! The short version - They are caring, honest, thorough,…read moreefficient, and really put clients first while communicating every step of the way. The long version - I had a bad experience at a different shop where my first call was great but my on site experience was terrible so I decided to call around. Cody answered and really set the tone for a wonderful experience. He was kind and accommodating, but I was still skeptical. So I showed up and was greeted right away even though a handful of people were already in line. As another employee walked by, he also greeted us and let us know it would be just a couple minutes. The place is bright and clean with a very comfy waiting area that includes drinks and snacks. The line moved quickly and Mike was the one who checked me in. He took the time to find out what my concerns were and asked questions to get as much info as possible for the tech. Even with other clients there, Mike gave me his full attention and didn't rush, yet everything was efficient and thorough. You can tell he genuinely cares about helping people and that's the vibe I get from the whole team there. I was able to take the shuttle home even though the regular driver was off that day. Curtis (an advisor) filled in and was so friendly. At this point I was still holding on to a little of that skepticism because I've been a service advisor, I've had over 100 vehicles, driven over a million miles, and had work done in at least ten different states at countless shops. I know electrical issues can be difficult and some techs just push them out the door without doing any work. Luckily that's not the case here. I got a call from the technician the same day. He explained what was going on so far, asked a couple questions, and let me know what the plan was. Again, no rushing, just kindness, caring, and good energy. I'm sorry I didn't clarify his name, I heard Muño but I could be way off. Either way, as a customer, he was one of the best technicians I've talked to. I later got a text with the inspection report. It was clear, thorough, and had videos of my vehicle along with pre recorded videos that explained some of the systems and issues. Then I get a call from Mike and we talked about how to prioritize the repairs since I'm on a budget. He didn't try to make me feel bad for not being able to get some of the work done, he didn't change his tone and rush me off the phone. He was compassionate and gave me honest feedback about which things are safety concerns and which ones I can come back for when I'm ready. I am so impressed with the whole team at this location and love the fact that everyone communicates so well. I didn't have to call them once and I was able to text if I did anything. I don't think you'll find a more caring team anywhere. I've had plenty of good advisors, good managers, and decent techs individually, but in 30 years of vehicle ownership, I have not found a place where every single person down the line held the same standard of honesty and kindness. This is now my go to shop for everything and I don't even live nearby! So if you need work, even if you're 20 miles away, this is the place you need to go!! Side note, check out their site for easy scheduling or special offers.

What an amazing experience! Booking an appointment was easy…read morepeasy. Great web site to book the appointment. VERY thorough check up report on my car with pictures and videos included of any issues. Free shuttle back to your house 2 minutes after dropping off your car. Wait wait what? Amazing. They would have picked me up when my car was ready if I wanted! Christian music, the Bible and other Christian Books along with snacks, drinks for your waiting experience! Professional service and fair prices! It just doesn't get any better than this. Businesses in all verticals should take note of this company on how to run a business.