Everything went well. Amazing staff, and Dr Tai treats my children like I would want people to…read moretreat them. I can't express how satisfied we are with their service. 10 out of 5 stars.

1st time visit exam teeth cleaning Great service! My kids loved it ! Everyone was so nice and very…read morehelpful

Dr. J was flexible enough to work with my schedule and his personal are so caring and polite.read more

Excellent service! Staff and doctor are meticulous...great customer service and care!…read moreI highly recommend Stellar Ortho

Dr. Schroeder and his team are the very best in Orthodontics. My treatment plan was seamless and…read moretook less than one year. The result of having straight beautiful teeth has been terrific! I am thrilled with my new smile. Dr S's knowledge and technology he uses with Invisalign is outstanding. Using your smart phone to scan and upload to the App makes the process very efficient. His team members are professional and knowledgeable. I highly recommend Dr. Schroeder and his team - you will be very pleased

Deceptive billing practices. Treatment went fine, can't complain about Dr. Schroeder or the staff…read morebut upon finishing treatment they have you sign a payment plan for your retainers: I signed a 2 year payment plan. What they don't tell you is that it auto-renews so when the 2 years elapsed they continued to charge me without my authorization. They would not refund the money they charged without authorization.

Great staff who are incredibly informative and genuinely friendly--every visit has been a pleasant…read moreexperience. There's virtually never a wait, which makes appointments quick and easy to fit into a busy schedule. Dr. Tolleson is patient, attentive, and extremely knowledgeable, taking the time to explain everything clearly and answer any questions. We're very pleased with the orthodontic treatment plan so far and feel confident we're in excellent hands.

We went in for my second son's scans to put braces on. The office was organized with paper and…read moreefficient. Everyone was kind and the appointment went quick.

Dr. Hashem is the best! He has surpassed our expectations and continues to treat our kids with…read moreexcellent care and patience. My daughter is almost done with orthodontic treatment and my son is just starting phase 1 of treatment. Dr. Hashem has given my daughter a perfect smile and we couldn't be happier with the outcome! Dr. Hashem explains the treatment thoroughly and his staff does so as well. The staff are friendly and the hours are great. They even offer Saturday appointments! We love the Colleyville location because it's close to our house but we also go to the Flower Mound location when it's convenient. A lot of our friends have brought their kids to Dr. Hashem and they've all had great experiences as well!

Dr.Hashem and his team are wonderful. They always receive us with a smile. My son has been…read morereceiving excellent care and treatment. His orthadontia issues are definitely looking better. I'm glad my soon is in good hands!

Dr. Aguirre and his staff are wonderful! I have extreme anxiety when it comes to going to the…read moredentist. I hadn't gone in over a year. Unfortunately, one of my fillings needed to be replaced. I called and let them know of my situation. I was seen the same week and scheduled for a crown the following week. This was my first crown so I was extra nervous about the procedure. He was very upfront with me about the cost and potential for a root canal. Luckily I did not need a root canal. He did a great job! The procedure was pain free and I'm satisfied with the experience. The office isn't super fancy but the service is top notch. Thank you again for making the experience as painless as possible.

Been going here since we moved to Texas 5 years ago and the office is so impersonal. It is very…read moreclose to our home and that is the only plus. The staff is ok and nice enough but you get treated like cattle and it is very sterile and robotic and financially driven instead of being a patient centered office. The dentist is also mediocre. My teeth never feel really clean after a visit and he talks to his staff about his plans for the weekend the whole time he is examining your teeth. This is every single time I have been there. LOL My whole family goes there and like everyone else, my husband works and it is very challenging scheduling him because they are open only during hours he also works (9 am-4 pm) and forget ever trying to get in last minute. So unaccomodating and frustrating. Will be looking for a new office ASAP!

Dr Luu & all the staff are fantastic! Everything is clearly explained and we never feel bad…read moreasking questions. The office is clean, chairs are comfortable, you definitely feel the customer service is treated as highly important. They also go above & beyond with our insurance too :)

We had our orthodontic consultation today. I can't speak highly enough about Orthos Boutique…read moreSmiles! The staff was amazing, friendly and made us feel very comfortable. Terry was extremely helpful! Dr. Obeid was warm and welcoming, he was very patient and took time to explain everything. He talked us through every part of the examination and talked a lot to my daughter about her options, which I loved the fact that he gave her options and made her feel like her opinion for her treatment mattered. On top of all of that, the cost is extremely reasonable, I walked out feeling great relief about it. I'm so happy we found them and am excited to get my child's orthodontic treatment through here!

Nice people at the front desk and very knowledgeable & caring providers. The only downside is they…read morealways seem to be running behind. Appointment can be at 2pm and you're not going to back until like 15-20 minutes later with long wait times in the chair afterwards. If they can improve their time management, this would be a 5 star experience. Come here with plenty of patience, or else it can be frustrating for some people. Great service otherwise!

Alright, so... This…read morereview is based on the billing, nothing more or less. As I reviewed below, the customer service, the cleanliness, and the staff are all wonderful. The care they put into their patients seems genuine, just as the type of care; or maybe that's where it gets questionable. With what I'm here to share, it may sound as if, I'm contradicting myself. Now, billing. I'll say this, now. I'm very grateful I understand medical billing, even with this being dental; some things follow suit. On: 10-28-2023 - They took over my treatment (my braces were already on, I moved and needed to find a new Orthodontist) X-rays were taken at the same time. Nothing needed to be corrected or changed, I picked up from where I left off. Meaning, that being charged for services as if I was starting as a brand-new patient, wasn't necessary. 06-2024: My braces came off - I had a full cleaning. At that time, they wanted to do another complete set of X-rays. I mentioned, that I had them done in October of 23, and the insurance will not cover another set within the same year. They said that would not be a problem and if so, they'll take care of it at that time. I will have to deal with that on my own, I should have asked for that in writing and I didn't. Needless to say, the insurance did not cover those sets of X-rays. I was also, looking at what was submitted to the insurance and what was billable/paid. From the dates above 10/28/23 - 06/20/24: They billed my insurance a total of $9,094. $76 - Oral Hygiene Instructions: This is something I was billed for, but I'm a grown adult, I know how to take care of my teeth and should not have been billed for this. My insurance did not cover this and I will not, either. $22 - Flouride: This is something I get once a year and will pay for out of pocket, but this is something I was not told would not be covered by the insurance. However, I already knew this. I am faithful to getting my teeth cleaned every six months, with my prior dentist, I've never had this issue. I always knew what my costs were before my cleaning and my costs were only for my, fluoride. If you choose to visit this office, I'd suggest you get the procedure codes for what will be done, YOU, call your dental provider and get the coverage information for those codes. When it comes to Orthodontics, I would suggest you look elsewhere. Again, their staff is wonderful, and the customer service is excellent; but when my money is being mishandled, that cancels out everything else.

Don't wasn't your time here. Complete joke. No one knows how to do their job. They gave us the run…read morearound for 2.5 hours so we finally left and will go somewhere else. Congrats, you lost 2 customers.

Megan the Receptionist is very rude, put me on long hold /dead air, then hung up on me while I was…read morespeaking and is the face of the company and this dental office which gave a horrible first impression. Definitely do not feel comfortable seeing any dentist about my dental health here at all. Lost me as a patient.