The owner's attempt at rebuking my complaint only makes him appear even less trustworthy and petty. Clearly his business had gone down hill which is supported by the other recent negative reviews. He committed to 3 movers for 3 hours and then only brought 2 movers no advanced warning or any insight into my actual needs. He then offered a 12% discount per hour for 2 movers instead of 3 which would have cost me at least an $100 more overall. I was willing to pay a 15% less than the agreed rate for a 33% reduction in manpower but he stubbornly refused this compromise. I gladly sent him on his way since he has no business acumen and is lacking ethics. I found other movers within an hour who were great and I gladly tipped them 25% and fed them lunch. Please do not add further stress and/ or cost to your moving day and look elsewhere!! read more

I am still considering taking you to court. I do have access to an esquire, so I will consider consulting her. The only reason I used your service to move me out of the storage unit was because of the unresolved issue of the dryer, I wasn't sure if it still worked after it was wrefkleslly dropped. I didn't come back because I was thrilled with the first move. You aren't sorry because if you truly were, you would do the right thing, Laron! You should submit a claim with your insurance or help towards replacing my machine...that is not an unreasonable request; but instead you make matters worse by acussing me of making racial comments, and then adding lies. This is not good business practice...these are not qualities of a business person with integrity. Also, you showed up 40 minutes late to the storage facility (the day of the appointment on the 19th of November). You didn't call to say you were behind, I had to call you. Regarding your comment about you showing up two years later, you act like you are doing me a favor....let me remind you that I am a paying customer. I will also remind you of the fact that my last convo with you was less than 27 seconds long, this was when I called to tell you I had to call a repair person, who came to install the part and it could not be fixed. So yet again, you come on here and instead of responding truthfully you tell more lies about how many insults I said to you. I called you out on your character, (because you didn't keep your word and order the part and install it) and I told you about your shady business practices when you refused to assist me by filing an insurance claim to help with the reimbursement of being inconvenience and having to purchase a new washer....again this call was on speaker in front of three witnesses. I have no reason to tell lies, I just want to make the public aware of my unfortunate encounter with you, so they don't end up in my situation. I have three witnesses to say, that the racial comment was not said, in the 27 second phone call that was on speaker...the repair person Alec, my mother, and father. Just so you know, when the dryer fell, my parents were with me waiting for them to unload the last few items into the storage unit and no one slipped as you claim. You were not even there. I was angry but I did not make a scene, I made sure your crew was okay and I reported it to you as a respectable consumer. We couldn't check the dryer to make sure it still worked because my things were being put in storage. You and I both agreed to contact you back when I was ready to move. I knew I was building a new home but I was not aware there would be delays and waitlists resulting in two years later. When I did call you to schedule the move out of storage, you were not easy to reach. It took three attempts because you were not returning my calls or messages. Again, I made the comment about small businesses in my yelp post, because of my experience with your small business with lack of resources, submitting a claim to insurance, and lack of a customer service mindset.... also your unprofessional crew who kept arguing and bickering the whole time...to be honest two of the men where too old to be working in this industry (they appeared to be seniors)...no disrespect...just an honest observation. read more

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My second move, in 5 years... and my second review of this company! This time, I needed truck loading service only, but they were exactly as fast and professional as they were when they moved me into this home 5 years ago. I have no idea how they managed it, but almost every single inch of the truck was used. The furniture and boxes were packed with care. (Including four 6-foot wall mirrors that arrived undamaged and in excellent shape!) They were on time, assisted with packing and wrapping large furniture items, and even gave me suggestions on how to drive safely while making my way across the country. Thank you, again, for your outstanding professionalism. read more

Over charged me nearly $900. A month later called to see if I could lend him $1950.

This guy is a liar and a flakey business owner, look how he challenges his bad reviews. Thinks his way or the highway. If you use his service you have been warned. Challenge my review and I will double down and show you laron confirmed my appointment on Sunday and did a no show or call on Monday. I'm sure you burned your crew so they don't like working for you and in return you burn your customers. Bad business management. Man up. Don't do business like a boy. read more

Had to call LaRon at that minute to help my mom move. He went out of his way to accommodate us. His workers werefriendly, super fast and gentle with all the items. If we ever have to move again, ROBINSONS MOVERS will be our choice. read more

To be honest Laron has been my wife's family mover for years! He helped my mom move to Idaho. It went well. That's where the good stops! A year after I called him to come give me a quote to move my wife an I. He gave me a date an I told him there was no rush. He insisted on coming 3 days after I called at 10am sharp! When he didn't show up I called at 11 am he cleared my call I sent a text asking him if everything was ok an If he was still going to make it an I heard nothing! I text the next day an nothing! It's now May an I called him at the end of March beginning of April. Till this day I haven't heard a word! To be clear moving is a very stressful experience an when u have to worry wether your mover is going to show up or not is the last thing u want on your mind!!! I would definitely recommend calling a different moving company!!! read more

We used Robinson Movers for a move from Beaumont to Ojai and could not be happier with the service and the price. No surprises, no upselling, no excuses, NO PROBLEMS! We did all our own packing and LaRon and his team got it all carefully wrapped and protected before loading and did all unwrapping, reassembly and clean up after unloading. I could not more highly recommend anyone! read more

As you know moving can be a pain in the @ss. Especially if you have to change your moving date twice because of closing issues on a property. Twice I called Ron to reschedule and twice he accommodated me. The day of the move they showed up early which was great for us. Right off the truck these three fine guys started working. In no time they had our stuff safely loaded. After a 45 minute drive to Rancho Mirage we arrived & before we knew it, they had unloaded our stuff. Props to the three guys who moved us. They were professional and friendly. I highly recommend this business if you are looking for a good affordable mover. I hope to NEVER move again. If I do, I know who to call. read more

These guys were awesome. Moving is ridiculously stressful. Ron talked me off a ledge a couple of times. The guys who moved my stuff were so careful with everything. Even though it was going across the street (literally), they approached the job as if it were a truck full of eggs going to Boston. I know I'll have to move again. It's inevitable. Just hope Robinson's Movers is still around. I have a feeling they will be. read more

!!!JUST AN AMAZING MOVING TEAM!!! I cannot thank Ron enough as my wife and I were facilitating moving my mother and grandmother into our home in Colorado from California and I was very concerned how this would work since I was doing this from 1200 miles away with no visibility. Then my wife was just dialing for dollars to find a packer on fairly short notice and she happened across Ron and he answered the phone which was a great first start as most did not. Ron took the time to give us the details and during his busy schedule visiting my mom to give her a quote directly to accommodating packing up her home the following Saturday. Ron was fantastic as was the communication he provided throughout the process. Ron and his great packing team proceeded to efficiently pack up my family home and they just did an unbelievable job at it. Ron went FAR ABOVE and BEYOND my expectations and I was completely blind from 1200 miles away and he made it a painless process. I want to extend a special thanks to D.J., Tom, and Ron for also taking some extra time to help me out when I really needed it during this move. I cannot say enough great things about Ron and his amazing moving team at Robinson's Movers. If you need packers/movers I would not even consider anyone else in the Banning area. read more

I was very pleased with Robinson's Movers! The crew was on time, friendly and efficient. They went above and beyond. They shrinked wrapped all bookcases, cabinets and dressers making it un necessary to empty them out. They even helped me pack boxes because I am partially disabled. Thank you! read more

This was our 5th time moving, but 1st using movers. I.will.never.move.myself AGAIN! Awesome customer service! The team was on time, friendly and took great care with our items. Highly recommend this company!! read more

Five stars is not enough for Ron and his Great threw. All the five star reviews are correct word for word. We are seniors and never had to use movers before and had No clue where to begin. Ron came to our home more than once to reassure us to let him handle Everything and that he did. We went thru everything that was to go and worried about my health. He was truly God sent and took total control. Everyone (9 total) showed up with two trucks one for household items and one for plants and trees. Things went solo fast it still hasn't sunk in we actually moved after 18 yrs. In two hrs they were loaded and on the road to Cathedral City. We had to fly to keep up and the trucks beat us to the house. Ron said for me to sit in a chair and tell them where we wanted everything put. I had color coded everything and had post it's on walls where everything went. They setup the Masterbedrm. First in case I needed to rest. I can't count on how many times Everyone asked how I was feeling and if I was OKAY. They were so accommodating in putting furniture and gardening that everything was where I wanted it. We started at 9am and was finished with our now Friends leaving by 2:30 pm. with our home in PERFECT order. WOW my head is still in shock that we actually pulled this off PAINLESSLY. Anyone out there with any apprehension about moving and/or going it alone or hiring anyone Forgot About it , JUST CALL RON, sit in a chair and watch everyone working, joking and laughing. It was like a party. Thank You Ron and your GREAT crew, the guy's and Lovely Lady Stephanie/Jaclyn(? senior moment) who even packed some of my clothes that I hadn't gotten to. THANK YOU doesn't seem like enough said. I wish I could have tipped everyone more. read more

First time using a moving service and I can't say enough great things about George and his crew! They were incredibly helpful, taking the stress out of moving day. Not only that, they were speedy, polite, respectful and careful! Got an entire 2 story home moved in 6.5 hours. They took apart furniture & put it back together where we needed it when we arrived at the new location. Nothing broken, & they literally whistled while they worked. Not a single complaint. I would highly recommend this service. We were able to book on short notice and they showed up on time. The pricing was completely fair, I'd hire them again in a heart beat and would recommend them to any family or friends who may need to help. Robinson's, you guys ROCK! God bless you for saving us from moving chaos! Thank you for making it enjoyable. read more

I've moved 11 times in the past 10 years - I've never never experienced a crew like this - What a great team! This time the move was for my 73 y/o mom & stepdad- my mom hadn't moved in the past 37 years and was very nervous - lots of artwork, a piano, family heirlooms etc. LaRons crew made her and I both feel completely at ease - great attitudes - fast fast! but were very careful too! Can't thank you enough for making my mom happy and reassured! Plus the price was extremely reasonable! You are the best! read more

My family and I used Robinson's Movers for a move from Murrieta, CA to Washington State July 2019. Best moving experience ever. LaRon and his crew were amazing in every way. They were on time, worked fast, yet were careful with our belongings. LaRon was awesome when he came over for the quote, gave me packing tips, and reassured me the move would go well, and he had moved others from CA to WA before. Talked about the area, and even gave me some ideas of things to see. He is genuinely kind and I will recommend his company forever. His quote was the most reasonable I found, and his service far exceeded the cost. He's also law enforcement and military friendly, which my husband and I appreciate, as we are both in those fields. I agree with another reviewer, 5 stars is not enough for Robinson's movers, they are the bar other moving companies should strive for. read more

I was booking a mover on short notice. I called and they were able to move me on the date I requested, even during COVID-19. The crew showed up on time with masks and all the covid protection. They took great care of my stuff including my major appliances. They went above and beyond. This was my second time using them. read more

This company made our move so much easier. After spending a couple days packing we had Ron send 2 packers in to finish. Best decision we ever made. Next day the movers came,loaded up, drove to our new house and unloaded. Everything was protected and securely packed. If I ever move again I would absolutely use Robinson's. Everyone is very polite, thoughtful, and hard working. Ron's estimate on how many boxes we needed was exact!! And how many hours would be needed was accurate down to 15 minutes. Thanks, so grateful for this experience. read more

I was so impressed with their professionalism. Even though we had to reschedule a couple of times because my house was not ready, They always had a slot available. Will definitely recommend to anyone looking to hire movers. read more

Very reliable & affordable service. We scheduled a 9am move, they were on time, quick, efficient & courteous. I will definitely recommend this company. read more

Another 5 star review for you guys. Professional, fast, courteous, fair pricing, no damaged items, no bait and switch. I've moved a lot in my life and I've never seen a team pack a 26 foot truck so quickly or well. 100+ degree weather when we arrived at my new house and they were still flying. They send text messages with ETAs on the road which is very helpful. I'd recommend them, in fact I already did. Support local business. read more

What a wonderful moving company! They were great to work with, moved items into the requested rooms accurately, worked efficiently and ended with time to spare! Best part was they were very affordable! Highly recommend! read more

Over the last year and a half or so, I've moved 3 times for work!!!! Each of those times was even more stress free than the last because I had the help of Robinson Family movers. They have been my "go-to" moving company, as I move often and they are extremely quick, reliable and professional! I always have an amazing experience with them! They are extremely careful and efficient in breaking down items and rebuilding them for you in your new place! My most recent experience was with Robert, he was very helpful, with excellent customer service, and does everything he can to meet your needs! This company is extremely efficient and gets the job done in the shortest amount of time possible! If I move again in the near future, I will definitely be contacting these awesome guys for assistance! Edit: just moved again on 03/20/2017 about an hour away from where I was previously living, and once again, these awesome guys got the job done for me! They are still as excellent as before! read more

Laron and Michael were professional and great! We had a few large furniture pieces that we wanted to donate, and we could not figure out a way to get them down the stairs. We found Robinson Movers on Yelp, and noticed that in the reviews, they take items to be donated. Laron is a minister, and finds good homes to donations still in great shape. They came out Christmas Eve morning, and got the job done. They had a nice truck, moving steps, dollies, moving pads, and large protective blankets. 5star rating, we will use them again, and will tell our friends about the good work they are doing! Note; phone number listed on this site is wrong as of 12/24/2015. Correct number is 951-392-9632. read more

Contracted with them 4 weeks in advance of moving my M-I-L from a retirement home to an assisted living facility. They were to arrive at 9:00am, and at 9:30am hadn't arrived or called. After numerous attempts to contact them, they texted me and asked, "What can we do for you?" When I reminded them of the appointment to move my M-I-L, they responded with what appeared to be a lie of an excuse! Texted that they had no other personnel available. I contacted another company who was available to move us the same day by calling movers in for us. This company was originally recommended to us by the assisted living facility. After hearing what had happened, they will no longer be recommending Robinson's. read more

Robinson's Movers are fantastic. We called them at the last minute because the movers we had scheduled "AAA movers" had cancelled on us at the last minute. Edward was in charge and took care of everything, we were so impressed with him and this company. Robinson's movers were professional, courteous, and efficient. Do not hesitate to call them for your move! read more

I can't thank Ron enough for taking care of my mother during a difficult life change! My mother lives in California, while I am on the East Coast. It was very stressful finding the right company that will be there on-time & reassure me enough to know my mom will not be stressed out on her moving day. I researched and called many places for hours. I booked one company at first.. then after more research, I was horrified by the reviews. Luckily, I was able to cancel & stumble onto Robinson's Movers and talk to the lovely owner, Ron. He had very reasonable prices, didn't overcharge for driving time, & was extremely kind & understanding of the situation. My mother really appreciated that Ron came along to make sure everything was running smoothly. She thought his team was kind & professional! You are the best, Ron!! Thank you, thank you, THANK YOU!!!!!!!! read more

I cannot recommend these movers enough. Very polite, careful, eager, and efficient. Took exceptional care, especially with an antique china hutch. Even though I had more than I originally stated I would have, they fit it all in perfectly, and were able to get almost everything into very tight quarters. We were going across town only, but treated it as if it was a long distance move. Explained everything upfront, including all pricing, and it turned out to be cheaper than expected. If you're looking for a reasonable budget mover who will take exceptional care of your belongings, hire Robinson's Movers!! read more

We were having delays with our loan closing to our new home and Robert was very patient and understanding. Day of the move they showed up 1 hour early on stand by but we weren't quite ready for them. 2 moving trucks and 4 movers showed up and started working right away. They were quick and efficient while still being cautious with our items. (2 bed 1 bath fully furnished apartment and filled garage moved into a 2 story home. Moved a lot of heavy bulky furniture upstairs. 2 mile travel) All the movers were very friendly and worked really hard. Every phone call/text with Robert was always answered quickly. We were very happy with their services and would recommend them! PS. Don't forget to tip!!! read more

I'm another happy customer. Can't say anything new that hasn't been said already. Fast, polite and they took excellent care of my stuff.

Loved our experience with Robinson's Movers! I had to change my date due to rain and Ron was able to accommodate without a fuss. The crew that moved us was AMAZING! I had a lot of antiques and fragile items and they treated everything so well. Watching them pack our storage units was an experience! They did a great job! I would HIGHLY recommend them and if we end up moving, I hope to use them again. read more

These guys were amazing!!! They made an emotionally difficult move so much easier. They were fast, efficient, took good care of our stuff, wrapped everything that went to storage, they were all easy to talk to and super friendly/funny. The owner showed up and was just as amazing to work with. They were so good with us with pricing. I can't say enough good things. Robinson's Movers were so good to us. I will use them every time and I will recommend them every time. Thank you guys so much!! read more

I Did a local move with Robinson's Movers. Fantastic job. On time and very professional. This crew knows how to pack a truck and place in storage. read more

I can not rave about this business enough! I am so happy that I received their contact info from U-Haul in Banning. This team is the real deal! They are exceptional movers! They will NOT overcharge! They go over and above! My sister and I were overwhelmed. We hired them for the day before our move out day. We thought that we could handle the "small" stuff ourselves --------- wrong, we were way over our heads. Robinson Movers took our call BEFORE business hours the next morning. They returned to our home with just a 2 hour notice, and made our lives so much easier. They are truly, truly a blessing. Do yourself a favor ------ do not call anyone but this company! read more

We used Robinson's Movers just this morning for an in-town move in Idyllwild. They called and let us know when to expect them, they came on time, and they were efficient and friendly. read more

I have used Robinson Movers on two occasions and they are the best! The first was to move my mom from one assisted living facility to another. Not only did they treat my mom's "things" with care, they treated her with care also. The concern they showed towards her and her wishes made me feel at ease and put an 89 year old woman at ease also with the respect they showed. 2 years later, when I needed their assistance again, I received the same level of outstanding service that we had been given before. Fair pricing. Commendable service. Friendly staff. There is a reason you see many "repeat customers" such as myself giving 5 star reviews. This company is truly stellar! read more

LaRon and his crew are amazing. They came in, immediately started wrapping and moving my things out, carefully securing everything in their truck. They were curious, very accommodating, and very, very professional. My move involved taking much of my furniture to Big Bear California, and then unloading, placing it in the house, and unloading a huge storage container in the driveway of the Big Bear house. They did a wonderful job! I'm so grateful....it was a long day, but everything was fantastic. read more

Totally had the best experience I've ever had in moving 3100 square-foot home every single person on his team is very responsible and professional I would recommend them to anyone,every piece of furniture that needed that needed to be broke down or wrapped was safe and secure, they even kept three trucks overnight because we were moving into a new home and all the paperwork for our new home needed to be completed the next day. I recommend them highly. I would never use another company other than Robinson's!! Thanks again!! read more

Robinson movers is amazing. We used them for a move that included multiple stops they didn't put up a fuss, they moved everything efficiently and safely. Thank you so much for the stress free move. We highly recommend them and will be using them again in two weeks. read more