Excellent customer service and the technicians only recommend those mechanical issues that need…read moreaddressing and those that can wait for future service. Pictures of needed repairs and an explanation are offered for the owner to make an informed decision on the repairs. A very valuable tool.

Competitive quote for front drive shaft axle replacement received in less than 24 hours…read moreWork quickly completed. Shuttle service much appreciated Clean organized friendly facility

my car broke down rich help me out no BS solved the issue and got me back on the road. great…read morecommunication with explaining the situation and what needed to done . will be going again for all my automotive services in the future. highly recommend this shop

I needed them to replace my radiator in my 2000 Honda Accord and everything went well and easy…read more That's always positive when things go easy and smooth. The price was reasonable and the service took the amount of time expected. I'll be back for more service work on my other old car.

Finally a mechanic you can trust! Very competent and good…read morepricing. Owner Anthony friendly, helpful and communicative. Discovered through customer recommendations. Will not take my Mercedes and Toyota anywhere else.

I made an appointment for 8:00 a.m. 4 days ago I left my car there for 4 hours they didn't get…read moreanything done then they made excuses about why they didn't get anything done when I posted a review the owner Anthony lefta message on my machine that told me never to come back he would never take me again who would even think of going to a place that made you walk around town for 4 hours, when the man said it was going to take 2 hours.

This shop stayed with an air-conditioning problem that I was having until they got it right. There…read morewere a number of difficulties presented to them and rather than force their way through with OEM parts, they actually went to my automobile, manufacturer's part manufacturer, original equipment, and got the job done well and all along the way they were courteous, informative, and exceedingly helpful. Very few times in my life, have I experienced such dedication to excellence and commitment to customer service and satisfaction.

Been going there for years for all our vehicle repairs, old and new. Never had a problem. Very…read morehonest and knowledgeable. Would not go anywhere else

We have been going to see Shawn for a few years. Friendly and very through service every time. His…read moreprices are less than others and he always gets the job done. I can wait for oil changes while walking to town to grab a bite. We trust him with our two jeeps and have recommended him many times to others.

Shawn responded to detailed problem when others simply ignored me. Very helpful & ready to hire…read morewhen one last Hail Mary hack solved the problem, Will definitely call Granite Alley for my next repair.

I chose Whiskey Row Auto because of their five-star rating from other customers…read more Dan is a very professional and friendly auto mechanic with 30 years experience in the industry. I took my Chevy Traverse to him to replace the alternator and serpentine belt, which is a nightmare if you do not have a lift and all of the tools. His price was $700 cheaper than what the local Chevy dealership quoted me. My appointment was for 8:00 a.m. and I arrived at about 7:30 a.m.. He was ready to go, and drove my car into the service bay and immediately started working on it . He completed the job within the time specified and backs his labor and parts with an outstanding warranty. His shop is clean and organized. If honesty, integrity and professionalism are what you're looking for, then I highly recommend you give Dan a try.

I asked for a price quote They offered me a great price and…read morewere willing to accommodate me and gave me prices for both using my store bought parts or using their own parts As soon as I described the issue Whiskey Row Auto immediately knew that it was a simple fix and shared information with me freely Genuinely amazed with their customer service and willingness to help combined with a fair price If I have any issues Whiskey Row Auto will be the mechanics I call for help

This was initially a Google Review . Action Auto Responded and this is my reply to their response…read more I can't do a review if i don't rate you at least one star! 0 would have been my actually rating! This might have been what you were you referring to in regards to your normal two step process that eventually became, the master mechanic was looking at the process the entire time. Normally, The two step process is as follows: Hand tightened lug nuts in a crisscross start shaped pattern. That seats the wheel evenly! that never happened. Then the torque at specs. You know as well as I do the mechanic never set the wheel properly. This idea of the experience mechanic watching does not make any sense. If he was watching, and he was not, that has no impact of physically putting the wheel back on! You write well an must have been a very good story teller in school. I give you an A for that story! You know as well as I do, that I did not travel over 5 thousand miles in one month. That would have been one long trip. So whoever logged those miles might be the same person who set the pressure on the torque! Not so good with math!!! Sir, I don't appreciate being called a liar!! The tow truck driver, who was supposed to tow the vehicle never did. I told you that was were the vehicle was going not was there. Where you made up me telling you was locked in a yard-- not!! The tow truck driver never showed up because he claims the truck he sent had to flat tires in the back. Action Auto was the main place I took my truck in 7 years, and you never told me to change the old bolts, so if you had a concern you should have told me. Specifically during the last time you did the job on my tire in May 2026. You make absolutely no sense! Additionally, you told me anytime you change or replace wheels it is a two step process. You told me you torque and then wrench it. Then you told me after I question the process on the video that the 2nd step was the Eric was standing right there the entire time. He did even look the direction of the mechanic the entire time. I don't want to go back and forth with you, but I will say your really lacked professionalism. If I was an owner of a shop and there was any possibility that my shop was the last shop to remove an replace a tire, and that wheel came off. I would have offered more than warrantied parts. However, you don't need to worry about me i am out- I really don't think you cared at all about me! The manner in which the vehicle wheel was put back on is in question! Plus your two step process you claimed was not done. Unless the Veteran mechanic looking away from the work an' a virtually set the wheel. He's good and I like him but he is not that good.

Just moved to the area and the car started leaking fluid searched the reviews and this place had…read moregood reviews. So we choose action automotive, SO GLAD WE DID, they are awesome, very quick to find the problem and fix it. Great price and didn't try to do unnecessary work. VERY professional and friendly place to do business with. I highly recommend them.

As a TESLA owner, this placed SAVED me!…read more I was at the Shell station around the corner and was trying to air-up my rear tire and instead I was letting air OUT of my tire!!!! The lady at the Shell station suggested I head around the corner and I'm so thankful I did! They saw I was flustered (and of course today is the one day I can't get in touch with my husband) and helped me out. The nice young man got all my tires where they needed to be. Thankful for kind people

Great hometown service, everything explained properly and all concerns addressed. The service and…read morequality of work is one of the best places I have been to. The price for n oil is good price but Nick let me know what kind of vehicle you have. Mine did not require full synthetic I was able to use a blend. Definitely recommended and will be back in 5k miles !

Josh knows what he's doing. Twin Lakes is an honest and…read morefair automotive service company: Good value. They handle simple things like oil changes & lub jobs as well as major components replacement. I'm having my steering gear replaced next week. I trust Twin Lakes Auto Service and you will too. Twin Lakes is very busy so make an appointment. Tib Thibedeau

While visiting friends in Prescott, we took our Audi A6 to Twin Lakes Auto to have the rear brakes…read morechecked because they were making noise. Josh and Jen were amazing. Not only did they find our brakes were fine but found the cause of the noise. It turns out we had a screwdrive kick up from the road and was scaping the inside of the wheel. Josh said he had seen a lot of things but never this before. We were treated so well. I would highly recommend you take your vehicle to Twin Lakes Auto if you need any automotive service. They are such great people and will treat you fairly and provide such value to their clients. Can't say enough good things about Twin Lakes Auto Service

I had an excellent experience with Prescott Import Car Service. I stopped by Monday morning to…read moreschedule an appointment for my daughter's VW Taos after the check-engine light came on. They promptly took the car in, explained they would run diagnostics and would call me with an update, which they did. Alex clearly explained the issue was the EVAP air flushing valve and they would need to order the part. I was originally told it would arrive by Thursday, so I was pleasantly surprised when they called Tuesday to let me know the part had already arrived, the repair was complete and the car was ready for pickup. The entire experience was top-notch. Everyone was professional, communicative, honest, and efficient. They kept me informed throughout the process and completed the service much faster than expected. I would absolutely recommend Prescott Import Car Service to anyone needing reliable service for their import vehicle.

Great local shop! Corrected a botched repair from another shop. Completive pricing and timely…read moreservice.