Finally a supermarket the Wellesley elite can be proud to go to. The store is designed to remind you you are in town of the beautiful people. The aisle are named after streets in town and the flooring feels and looks like different types of street road surfaces. High vaulted ceilings and roomy aisles makes getting around easy, but it can be a little confusing at first. I have the cheese counter gal who help me pick out a stilton blue cheese, it was a hit with my guest. They have dry aged beef, and dail catch specials that smell of the sea. Definitely worthy of a stop to try the prepared food counters and baked goods. read more

Great produce and selection but more importantly I got my grocery baggy thinggy badge on my Yelp mobile app for checking in here wooohooo! Now I just got to move to a smaller town so I can be the dam king of something. read more

I am a foodie who loves to cook and when I am not cooking, I am buying ingredients for a recipe I am about to try out, so I spend a lot of time here. The produce department has a great, fresh variety, the cheese dapartment has a good variety of cheeses and they even have a prepared foods department that looks great (though I have never tried anything from there) and sushi prepared in the store. I really like that they give you the option of donating your bring your own bag rebate to a childrens charity. Prices are a little on the high side and even though the parking lot is huge, it's always full! The only negative is just once, I would like to be able to walk into the store without being asked for a donation to some organization or asked to buy something I would never need... read more

Genuinely kind staff and clean supermarket! I like coming here to check out some of the pre-made meals as well as general grocery needs. Nice flower shop too! Even though I live in Newton, I come here from time to time for my grocery runs. read more

These place is way better then WFM! Imagine, organic produce, huge prepared foods section, natural products AND you can get cool ranch Doritos. Great layout, prices on par with modern-day groceries, beautiful selection of just about everything. read more

I am not reviewing the grocery segment of this supermarket although that would have garnished a 4 star review. This review is on Mai, the newly opened ramen bar within the market. My husband and I love ramen and didn't expect a ramen bar within a supermarket to amount to much. We were so wrong! We tried their original tonkatsu ramen and it far exceeded our expectations. We have since been back and it was just as satisfying. read more

I found that bananas were .59 a pound in your Mashpee store and .79 pound in your Wellesley store. Why the discrepancy? Some of the competitors price such produce at .39 a pound and some even at .29 a pound. Is the answer that the store in Wellesley charges more because it is "Wellesley"? If so, you have lost a customer who will talk to other Wellesley customers. Since I have left 2 messages for Tom Murray and have not received a response, it may be time to send a letter to the Wellesley Townsman. Pedro O. Carrasquillo Wellesley, MA read more

The people who work here are always very nice when I need help. It looks like they run a tight ship, which I like. I even brought my small dog in the other night, which I wasn't sure I could do, and no one said anything to me- The cashier even asked me questions about him and I thought it was nice. The only complaint I have is the PARKINGGGG it is always a complete zoo in that parking lot, and I know that it's not their fault cause it's just a busy place, but obviously there needs to be an extended parking lot. read more

I've shopped at the Wellesley Roche Brothers many times over the past 8 years and found the people serving there to be the most rude and arrogant. The cashiers would make fun of a customer who just walked out of the door, they joked loudly among themselves while serving you, the guy in the meat section would become impatient after answering a couple of questions...just to mention a few examples. I think the store management tries to make their employees feel very important about themselves. But does a happy worker always make a happy customer? Not in this case. These people simply can't tell the difference between pride and arrogance, between liveliness and rudeness. The good news is, Wholefood is opening up just a couple blocks away between Washington and State Streets. The people will be nicer, parking will be much easier, the food will be organic... So, Roche Brothers, adios. read more

Great Store great food great customer service. Would recommend to anyone lookin for a nice clean supermarket.

2 weeks ago, I encountered a rude cashier and issues when my grocery got rung up. After I got home I felt awful about the entire experience and decided to write to Roche Bros Helpdesk@rochebros.com. It has been over 1 week and so far no response. Initially I thought a small family owned grocery store is about customer service and not like a large chain. However, I was wrong and no response is how they choose to deal with unhappy customers. Very unfortunate. read more

Ok, I admit buying prepared food in a supermarket is a cop out, but I have found some great items in Roche Bros over the years. Their stuffed clams with chorizo are fantastic. I buy them 24 to a box and keep them in the freezer. However today I got sucked in and I bought some packaged Seafood Gazpacho in a tub with ice in it. It had shrimp, seafood composite ( a Japanese invented product that has been it the market for years and can be very tasty) cucumber, tomato, onion, etc) . The idea was credible and the veggies were ok... The shrimp was hard as a rock and the rest of the mystery fish tasted like cardboard. However, I must admit.... I shouldn't have expected any better.. As they they say " fool me once, shame on them, fool me twice shame on me".. Well Roche Brothers... You fooled me once too many times... No more prepared food and especially no more seafood. With Captain Marden's two blocks down the street, anybody (me included) is/would be a fool to buy seafood from them (again)... Roche Bros has a double your money back guarantee on anything you buy from them that is not satisfactory, but it should be triple your money back guarantee on this because I am feeling a strong intestinal urge to hit the bathroom...Sorry I must go because if I continue... I may have to change my pants. read more

It is a nice store, very well laid out although I swear they keep changing the location of the products. I always am having to look up at the Street signs to find anything but maybe that is my imagination. Their potato salad used to rock but now the potatoes are raw and never cooked all the way. They are extremely skimpy on samples..rarely do I find anything to taste test unless I ask for one from behind the counter. Occasionaly they have the same old stuff..some baked goods or pizza..same ol same ol! I am seeing more junk food there than nutritional food lately. Otherwise it is a good grocery store and I shop there often! read more

The sushi here is really, really good for a supermarket - consistently better than Whole Foods.

I've been going to Roche Brothers since 2006 and as an African American woman, I've had more unpleasant experiences than good. Gracious me if I want to return something, such as funny meat or bad produce. These so-called customer service reps think I'm there to get over. On what? A few dollars? Such a joke. Not so crazy about the signage in the store...it's hard to find things. Really dislike the whole service area where you get hot foods...just not so great service. I'm really big on service and I still give these guys my business in the hopes that it will improve. We shall see.... read more

Definitely a fan of Roche Brother's Delivery! I have recently converted from Peapod, and the Roche Brother's staff that delivers my families groceries are polite and efficient. Customer service is outstanding! Today I received a call from Jan at Roche Brothers, telling me they didn't have two items within my order and she had recommendations for substitutions. So wonderful that they made the effort to do this, very much appreciated! Peapod just substitutes or omits completely without ever contacting you. Roche Bro's produce and meat are fresh and reasonably priced too. My first order awhile back arrived with a huge complementary apple pie! read more

The produce and meat are the aspects I appreciate the most. The service here is also a major advantage over other stores. The downside is that it is pricier than other stores. It is clean, well-lit, laid out well. Great store. read more

DISHONEST ADVERTISING! The web weekly circular indicates that circular prices are good 8/19 through 8/25 yet they would not honor the sale price for lobsters in-store. The clerk claims that the small copy print on the circular (which does not enlarge) says prices good till Sunday Aug 21. Store manager was unprofessional and harassing when I called to ask about this! read more

Roche Brothers delivers, so I do not know which store to rate. The delivery was fantastic - friendly, great prices, and they give you coupons and freebees when you get the delivery option. I went thru the flyer on Friday night ordered everything and it arrived at 11 AM Saturday. I recommend the delivery option! read more

Good clean store, ok variety, horrendous staff. Sorry, but people who said that the staff is friendly and helpful never shopped in a decent place, I guess. There is never a smile, your requests are answered in a almost impolite manner. Th only plus is the location and the fact that it's still better than the Stop and Shop at route 9. People at Whole Foods across the bridge are way nicer, sorry!! read more

Generally acceptable. However, I DO have to point out what I think was a case of food poisoning I sustained after consuming their 'General Gao's Chicken.' This comes prepared with rice--and--as a physician--my symptoms (acute non-stop vomiting for almost 1 day, occurring about 45 min after eating) seems almost diagnostic of Bacillus Cereus (Serotype 1). This is a bacteria notorious for 'living' in poorly refrigerated rice. The Wellesley Health Dept. informed me that, while they wouldn't check my remaining rice for that organism (I was the only shopper who reported this), they DID find that the refrigeration temperature in the storage area was inadequately low. Apparently, this was remedied by management. read more

Breaks my heart to hear them advertising their fish counter after the experience I had. I bought expensive, beautiful looking fresh cod and made ceviche. Halfway through everyone's second helping, we noticed live parasitic worms coming out of the fish. One of the people who ate the fish ended up having an anaphylactic reaction to the worm and was rushed to the ER several hours later. When I went back to RB, they matter of factly gave me twice my money back and told me that these worms are ubiquitous in cod. I have learned many things since that awful night but I will say that though one should never eat raw cod, I don't believe all cod is infested with worms by the time it hits the fish counter. That may just be a reflection of RB and similar markets. Also, I don't think that all markets would sell fish in this condition or have been as cold and uncaring when an incident like this was reported. I cannot fathom something like this happening at Legal Seafoods or Wegmans. read more

I'm sorry, but this place has gone downhill from when it first opened. Back in the day, it was one of the most professional and curteous place out there. The price wasn't too expensive and the quality of the food was exceptional. Back in the day, it seemed that Roche Bros only hired hard-working mexicans that really did their job and did it well.... When I came back to this town 2 years later, everything changed. After the Shaw's/Star market closed down, the staff at Roche bros flooded with pubescent teenagers and high school kids. I've never been treated poorly and haven't had any exceptional bad or great experience here. I'm not annoyed with the staff, but I have found the quality of the food to drastically decline. I find that the prices have gone up and the produce left on the shelves weeks too long. I find that expired foods on the shelf to be a lot more common and I feel that it's partially due to the young staff. The shaw's (when it was open) had the same type of staff, and the quality of the food was comparable... I had one experience when i brought back a bad, fungus filled batch of cherry tomatoes to the customer service desk. I talked to this young gentleman who had acne and looked no older than 17. I told him, that this has never happened before and was surprised that this happened at this store. He told me i could replace it with another batch. So when i went over, I looked at the cherry tomatoes and they were all rotten. I grabbed the best looking one i could find and told the guy at customer service to pull them off the shelf cause most of the batches had fungus on them. He smirked at me and was being really arrogent saying "yes i'll get someone to do that." I knew exactly the type of guy he was. I've worked in a grocery store when I was in high school and those kids who were put in the customer service booth thought they were the managers of the stores. They act all arrogent and think they're "all that" making $10/hour ($2 more/hour than the rest of their staff). As i walked out of the store, i was kinda bothered at the way he smirked at me. After that day, I've always noticed the high # of high schoolers that work there. read more

We used Roche Bros. Wellesley Catering for our Job Fair yesterday. Since we are one of the MA One Stop Career Centers, I had to compare several quotes with local catering companies for the best deal. Not only was the cost very reasonable, the food was excellent! We ordered the Finger Sandwich Trays, Small Deli Sandwich Trays and Grilled Veggie Pita Platter, as well as the Gourmet Brownie Cookie Platters for dessert. Cindy, the catering manager was very helpful in figuring out how many platters i would need for 90 people, and made recommendations for food choices best for our event/group. The food was fresh & delicious! The Gourmet Brownie/Cookie platter was also excellent, it really was "Gourmet" cookies. Delivery was prompt, and the delivery man was very polite & helpful with setting up in two separate rooms. I highly recommend Roche Bros. Wellesley Catering service and will definitely use them in the future! read more