So close you don't have to look further. Amazing staff,…read morefriendly and knowledgeable. Just what you need without the fluff of a big box that takes you on a goose chase to find just what you don't need.

Joe Cygan was unprofessional and had lousy customer service. In my over 40 years of home building…read moreconstruction I've never run into a more inept rude material salesman. What's worse is they won't take responsibility for thier own mistakes. Tried to throw me under the bus with my customer. They're take offs are far from complete and they pass the buck on personal responsibility. They can't even unload hardiboard siding they don't have the equipment , they claimed to have told me they couldn't deliver, without me supplying a forklift. But the truth was Joe never told me he couldn't deliver the product, his dispatcher did. But he then he said he'd figure something out. Then they both threw me under the bus to protect themselves for whatever reason, I couldn't care less what they said about me. But I thought we were good and worked things out. So as an act of good will I sent another house over to bid with MY OWN material take off and Joe sent a passive aggressive email to all my subs, and supplier's etc and in the email thread saying he wouldn't supply for THIS CONTRACTOR. All of this unnecessary passive aggressive behavior over a small disagreement started OVER A FORKLIFT. They claim thier customer service makes up for thier higher prices. But that is not so. My experience with Builders first source BMC UFP They have far superior customer service and material take offs that are always within 10%.. I just walked out of builders first source with everything I need and was treated fairly and with respect, as the way I am accustomed. Side note the owner of County line seemed reasonable and fair. But wouldn't fix anything.

Rigid and unending Customer Service. They don't care if you walk out on a $5000 sale. Their rules…read moreare their rules they don't move them for anybody and they're not polite about it.

My husband recently purchased two boards from here that we had cut at Budget. Not once was my…read morehusband shown the boards until they were handed to him after cutting because there were only a few boards in stock. When we got home, I noticed one was potentially full of mold and the other had a huge gash in it that was affected its integrity. When I tried to have them replaced, they said no - even though we didn't get to select the boards. They didn't return the boards, but kept them and then I had to buy a new board and they at least gave me new one board free that I got to pick out. It was a horrible experience and I wasn't trying to return bad boards I picked, they did the picking. Management didn't provide quality customer service and I know I will never go there again. The person who was at the register and the one who cut my new boards had supreme customer service - management can learn a thing or two from them.

Lafayette Lumber is one of the best lumber and hardware stores in Boulder County. They are small…read moreenough to know you and large enough to take care of all your construction or remodel needs. If they don't have what you need in stock, they will special order it for you. They never charge for delivery and they really work to take those extra steps to make sure you are happy with your experience. If you are looking to build a new home, update your kitchen, build a new deck or just need some parts for your sprinkler system, Lafayette Lumber is as good as it gets.

I ordered some soffit material from these guys and they were quick to get me pricing and it was…read moredelivered the same week. The delivery guy even helped me load it on my porch out of the snow by hand which was above and beyond helpful.

Great customer service, and what a fantastic array of wood, whatever you need, they have it. A…read moregood go to woodworking store in LA.

I purchased some fence posts in here recently and was a little disappointed at my experience. The…read moreguy running the inside shop says he will radio someone to come help load me. After I am half way done he finally shows up and later I discover at home he loaded some of the crappy posts that I had already picked around. Posts that were horribly split and warped no less. Then I also discovered they had mixed 4 inch posts with the 3 inch posts so I brought home a few of the wrong ones also. Pretty disappointing way to run a business in my opinion. Would think twice before I bought anything again at this place.

I'm a former contractor, moved to Denver area in retirement. i still manage to find a lot of…read more projects to do, and usually boulder Lumber is my first stop. i love specialty places, and nowadays, what with the home Depots and Lowes plants crabbing the act, dedicated lumber yards with great hardware--nails and screws sold by the bag in bulk, per weight--is a real blessing. i had found the help a bit uneven, but usually quite good and most comfortable in dealing with knowledgeable builders and tradesmen--which may be offputting to some. They carry portable power tools, glues, and stains, that sort of thing, and standard building fir as well as interesting dimensions of woods like redwood and hickory. For me, this place is a comfortable, old-fashioned oasis with quality woods and service. Keep it up, men!

The people working here were really helpful, shout-out to Niall. Very knowledgeable and a good…read morearray of materials.

I needed a lot of help with propane lines and fittings to heat my RV, Mike took pity on me and…read moresorted it all out. Mike literally hooked me up. He was helpful and very knowledgeable. I am sitting in my toasty RV thanks to him.

I am a huge fan of my neighborhood Ace Hardware, the place with the helpful hardware folks. They…read morehave a huge parking lot. When you enter, there are folks which can help you find exactly what you need. This shop has a huge kitchen gift area and all of the barbecue equipment you could want. Much better value than Home Depot. Save your money and your time at Ace.

Excellent products and excellent service. They had the items that I needed in stock and shipped…read morethem nearly instantly. I made a mistake with one item customer service responded quickly and solved the problem.

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