Dr Rachel was professional and spent time educating re: my dry eyes problem…read more Dr. Lewis is amazing and the office staff is wonderful!

4 stars.... love the doctor and nurses tax, etc. but the front desk clerks could be a little more…read moreprofessional. They seem kind of disengaged and in their own little chatty world.

I have concerns that have not previously been addressed, and same with my other family members, so…read morewe decided to see an opthomologist, instead of an optometrist. I ask for all of us to be booked to see Dr. Stuart Lewis (I had read some not great reviews about another faculty member and knew I didn't want to see them), but then was informed after I let the person on the phone know I'd need both contact and glasses exams, to which I was told I'd have to see someone else for contacts, which is ridiculous. I'm certainly not making another appointment (when you're already over a month out) for someone else. Why would I do that? Well, I won't, so I guess I'll move on. I've worn both glasses and contacts for over 3 decades, and I've never heads such nonsense.

Waited 45 minutes for my appointment, their time is much more important than yours! The waiting…read moreroom was completely full and others were complaining about the wait t

Woke up on a Sunday with an extremely irritated eye...and worked for the next few days with it like…read morethat. On Wed decided enough was enough and contacted Levinson Eye Clinic to have it looked at and they managed to squeeze me in emergency visit. Turns out I had a scratch on my cornea somehow, 20% of it, and had been ripping it open with each and every blink. Not only did they take care of me completely, they offered the best eye care I've ever had (and I've a lot of eye problems in the past 7 years similar to this). They checked my eye thoroughly and even put a zero power contact on it as a bandaid SOMETHING NEVER DONE AT ANY OTHER PLACE I'VE BEEN TO (WERE THEY ALL IDIOTS?) Immediately my life went from please kill me to yay I feel almost normal. I highly recommend this eye clinic. Thanks so much Dr. Levinson.

I had LASIK surgery with Dr. Levinson in 2007 when I was 29. I had relied on glasses and contacts…read morefor 23 years prior to this. The care and compassion from the doctor and his NP at the time was great! I don't usually write reviews, but today decided that Dr. Levinson deserved a shoutout for how happy I STILL am with the results. Just had my eyes checked for the first time in a few years (moved out of state so can't follow with him anymore) and my astigmatism is returning a bit which I was told would happen but overall vision is still 20/20. At the young age of 47, just need to start using readers! So very happy that I spent the money 18 years ago and invested in LASIK surgery and trusted Dr. Levinson. It was a good experience then and I am still happy now. If you are considering LASIK surgery, this is who you should go with.

I saw Dr. Kruger for an opthalmic issue, and despite not having previously been a patient, he saw…read moreme right away. Each time I have been to the office, I have been seen promptly. The exams were thorough and the followup was very good. I highly recommend.

I don't usually write reviews, but as the 55-year-old son of an 89-year-old mother with dementia, I…read morefeel compelled to speak up after our recent experience. We took my mom in for her scheduled appointment, only to be kept waiting for 45 minutes. Delays happen, I understand that--but what unfolded during that time was completely unacceptable. We were first met with a very unfriendly and dismissive front desk staff. No warmth, no welcome--just attitude. While waiting, I stepped outside to grab a book from the car, and saw one of the assistants--who I had seen earlier at check-in--outside vaping what was clearly a weed pen. She had black and blonde hair, and the smell was unmistakable even from the door. Back inside, I noticed another assistant going through the patient charts, flipping around and not following any clear order. It made me wonder if we had been skipped altogether. The disorganization and lack of professionalism was glaring. Now, I will say--Amy, the young lady who worked us up, was the one bright spot in the entire visit. She was kind, attentive, and seemed to genuinely care. But unfortunately, that's where the positives end. Once we were taken to the room, we could clearly hear staff out in the hallway gossiping--talking badly about the doctors, the management, and even each other. At one point, someone commented that a team member was "missing again, probably outside smoking weed." If that wasn't concerning enough, most of the staff we saw were glued to their phones or chatting loudly instead of focusing on patient care. Dr. Krueger himself was great. But let me be clear: no doctor, no matter how skilled, can make up for a team that behaves like this. It doesn't feel like a place that values patients or takes pride in their work. It certainly doesn't feel family-oriented, which is what vulnerable patients--like my mother--need most. We've already started the process of transferring her care elsewhere. I genuinely feel bad for the doctors here, because it's the unprofessionalism and lack of basic decency from the staff that will drive patients away.

Dr Kruger may be a good doctor, but his bedside manner is terrible. He speaks fast and speaks over…read moreme.. Further, he called to schedule my appt 30 minutes earlier than originally slated. after waiting for one hour I left. Good luck

I first saw Dr. Kruger 2 years ago after Dr. Frankel retired. It was okay. Then a year ago I…read more(stupidly) had cosmetic eye surgery that left me with extremely dry eyes, it felt like there was a rock in my left eye. The vision in my left eye had also gone from about 20-40 to 20-80 or worse after the surgery, which had tightened a saggy left eyelid muscle. I went in 12/22 for an annual appointment and to talk about the dry eyes and vision change. Dr. Kruger's assistant (Adonis) was great, but when the doc came in he spent about 5 minutes with me, if that, and was really dismissive and gruff - horrible bedside manner. He put a plug in a left tear duct which helped for only a few minutes. Did not acknowledge that the problems could be related to the surgery. I went back 4-5 weeks later saying hey, this is really a problem for me, and it was the same thing. A nice tech, then a couple of minutes with the doctor, who confirmed the plug was still in place, glanced at my eyes and said he saw no evidence of disease, and prescribed a steroid eye drop (that didn't help). And he was gone. He's a cataract surgeon, and otherwise, he seems not to be interested. I'm still struggling, but finally 2 months ago an optometrist at UCH did a test and said my left eye rarely closes when I blink, which confirmed my feeling that my eyes drift open when I sleep. Problems which I believe were caused by the surgery, but it seems no doctor wants to blame another for a problem. If you want someone who cares and listens and problem solves, this is not your guy, based on my experience.

This guy and his lasik machine are miracle workers!…read more I waited 15 years to get lasik because I was a.) terrified and b.) waiting to need reading glasses. Well at age 47, after years of wearing contacts and glasses, I finally made the decision to get custom wave form lasik with monovision. The procedure performed by Dr. Hines could not have gone better. After giving me my "courage cocktail", the procedure took maybe 45 minutes in total. it was pretty freaky, but not scary. I asked Dr Hines how many surgeries like this he had done and he said "40,000". Ok, not his first rodeo. When I left the chair to go meet my friend, with my fancy steampunk goggles and all, I could already tell I could see better! I watched TV that night (in my goggles) and woke up the next day seeing perfectly- I don't need ANY correction for near or farsightedness- NO reading glasses necessary! I had a very good result and a very good experience and wish I hadn't waited 15 years!

I had the "mono-vision" procedure performed several years ago. It is arguably the best thing that…read moreI have ever done for myself. Dr Hines and his staff were excellent is virtually all phases of the process. I follow up annually and have had good experiences every visit. The staff I'd professional, courteous, informative and extremely easy to work with. I offer my unlimited recommendation for Dr Hines procedures, office staff, and support...

Wow. What a talented Doctor and Surgeon…read more Highly skilled. He is very nice and his staff is too. Any and Melinda are great. Thorough, professional and caring. Thank you Dr. Sitole.

I have had 3 sessions so far of tattoo removal here. And while the experience itself isn't all…read morethat pleasant, Amy the laser technician is amazing and a wealth of knowledge. She's always happy to answer any questions, and fully explains what to expect during and after the session. The staff here all seem super happy and the environment that creates also helps to keep you at ease during your appointment. On my very first removal, Amy even had an extra employee step in so I could squeeze their hands if I needed to. Fortunately I was okay and didn't need that, but it was still a very nice thing to know I had if it was needed. I will be going back here soon to also do my laser hair removal because of how much I love the employees and their services.

Just letting you know I wrote review above 4 years ago…read more They're still Awesome!!! Kudos to Zoey as well!

Best optometrist is Denver. Staff is very courteous and Dr. Levinson is pretty cool. Great…read moreselection on frames too. Will definitely be back next year. Thanks

I'm genuinely sad to be writing this review because this practice used to be excellent…read more I moved to Denver in 2016 and needed a primary care provider I could see regularly, as I take PrEP and require routine follow-ups. Dr. Peter Prutch was recommended to me by neighbors, and at the time, Family Centered Medicine was exactly what the name promised. Visits were efficient, the staff was friendly, labs were done in-office with fast results, and the overall experience felt thoughtful and patient-centered. I happily left a glowing review back then because it was earned. Unfortunately, since Dr. Prutch retired (hi Peter I hope you're enjoying retirement) and the practice was sold -- now operating as Part of Pinnacle Pediatrics and Internal Medicine, a subsidiary of Brookside Health Group, owned by Vertikle Enterprises -- the quality and continuity of care have deteriorated significantly. I saw the new provider (Ona Ahumada, NP) twice and left both visits feeling judged and unheard. My medical records clearly had not been reviewed, and notes about me were literally written on a napkin during one appointment. It felt unprofessional and rushed, and the contrast to how this practice once operated was stark. The only reason I returned for a second visit was because of Nikki, the medical assistant, who has consistently been kind, competent, and the one steady, positive presence in the office. Nikki is exceptional and deserves recognition -- and frankly, better systems and leadership around her. In December, I informed the office that I would be changing PCPs and proactively completed a release of records. Since then, I've spent weeks trying to contact the office to provide my new physician's information. Calls go unanswered, voicemail boxes are full, and when you call the number now listed on the door, you're routed to an automated system that also ends in a full mailbox. Three weeks into the new year, I physically went to the office only to find handwritten and printed signs taped to the door stating the phone system has been down since early January and that the practice has moved -- with no reliable way to reach a human being. I'm not seeking care here anymore. I'm simply trying to have my medical records transferred to my new PCP, and the inability to accomplish something so basic is deeply frustrating and unacceptable in a healthcare setting. This practice was once a model of efficient, respectful primary care. Since the corporate takeover, that experience has been lost. Final note: Nikki is amazing. She was consistently professional, empathetic, and helpful throughout all of this.

Wow. Called to get test results, no answer. No notice they'd closed. No way to get my medical or…read moreprescription records. My pharmacy referred me to Meghan Edwards 720-241-3765. The receptionist played dumb when I called but clearly wasn't telling the truth.