Friend just moved in. So accommodating. Tony Venti is the new director and is phenomenal! He…read moreknows all of the clients and is so outgoing. Goes out of his way to make everyone comfortable and happy. Activity director is right on top of things. Always getting everyone involved. what a beautiful facility on Lake Sunapee. Food is excellent. Chef puts out a great menu, and it fine dining. Always burgers and sandwiches if you don't want selection on the menu. They have venues that public is invited to. Went to one on Mother's Day. Great turnout and the singers were fantastic. Also piano players & sing alongs.

The quality of care is exceptional. they have an excellent ratio of personnel to patient. A lot of…read moregood quality entertainment is provided the best thing the residential dog they have, Maggie. I give it a 10 out of 10.

Stay away from Benchmark all together! My suggestion is keep looking - Benchmark's "benchmark for…read morecare and quality is VERY low! Terrible experience at not 1 but 2 of their communities! The Arbors is owned and operated by Benchmark Corp - their entire focus is on making money NOT quality care. No better at Bedford Falls in fact it was actually worse. Poor care - lost count of how many medication errors they made. Safety - my father was able to get out of his bedroom window at The Arbors without any staff knowing....and it's a secure community! We moved him their from Bedford Falls because they also were not able to keep him engaged and safe! No communication between departments and or shifts about care, issues or updates. Documentation is almost non existent at these places and they like it that way so it's hard to hold them accountable. No proactive communication with family. We made them host care plan meetings to provide updates to us! More than half of my father's belongings were "lost" regardless that everything had to be labeled by us when we moved him in and their response was "oh that happens....". Activities lacked diversity and personalization. Corporate Benchmark has been completely unresponsive to any and all issues we brought to their attention. If it were not for covid we would have moved my Dad after the first few months even with them promising us repeatedly "it will get better, it will get better". Well, it never did get better and then they blamed him as being " a challenge"! And all THAT isn't enough to make you run as fast as you can away from Benchmark, sadly my Dad died of covid in their care over a month ago. I have yet to receive any sort of condolences from them and we still have not received much of his personal belongings back! I'll say it again - My recommendation is keep looking - Benchmark's "benchmark for care and quality is VERY low and your loved one deserves better!

I moved my father into Wingate a month ago. The staff has been so attentive and caring. They call…read moreme with any questions or issues, and even just to let me know he's adjusting well. Communication with them is above and beyond - they call me or return my texts nights and weekends when they're not even working. The facility is gorgeous, food is good, and the staff is amazing. Every single person. I couldn't have found a better place for my dad with Alzheimer's to live out his remaining days in peace, beauty and comfort.

Benchmark Woburn is nothing short of amazing. Memory care staff are top-notch! Safety and caring…read moreare the most important factors! Thank you to all of the staff at Benchmark Woburn!

Every time I hear the word Benchmark, I think excellence. I know several people who work in the…read moreindustry and Benchmark is known as the best there is. The care and services provided, especially if you or a family member are in need of extra support, are world class and the Staff is passionate and thoughtful in the work they do. I happen to know two people who work there right now. If I need assisted living in my lifetime, I would like to go to Benchmark!

Apart from Dr Berry whose knowledge and experience in dealing with Alzheimer's patients a beyond…read morequestion... I wouldn't have put my dog in this institution let alone my wife of 47 years, had I known what I know now. Save a very few exceptions the staff could not have cared less about my wife. When my two boys saw what it was like they couldn't wait to take the out of there. As soon as Home Care Assistance found excellent staff to look after her, we brought her back home where she has thrived, considering her condition. Had I been able to tour the place beforehand hand, well let this review speak for itself. If you're looking for memory care... look elsewhere....

It is truly unbelievable how much the staff at The Arbors love their residents. After being there…read moreeveryday for 2 months, I have seen these dedicated caregivers rubbing their backs, kissing them on their heads, holding their hands, talking softly to them even though they may not understand what is being said to them. Tammy, in the activity room, shows unending love and concern for the residents for 8 hours. She talks to them about their previous career with enthusiasm, sings, reads and holds their hands while making them feel so special. BenchMark, the owners, should give everyone a raise from the dinning room to maintenance as I have never seen a business with so many people doing an exceptional job on a daily basis. REALLY!!!! Rosemary Brenner

I live in Brightview Wakefield MA. it's a great place to live! They have activities & exercise…read moreclasses every day. You can participate or not. They play Bingo twice a week, my favorite! Brightview is kept immaculately clean. The people who work here are very helpful. The food is very good. You won't be bored living here. There are card games, craft classes, book clubs, bridge, Mah Jong, jewelry making classes. Happy hour at 3:00 you may have a beer or a glasses of wine if you wish. Brian Pattern entertains us playing the piano & singing as scheduled. I have been here almost 2 years. I'm happy I chose Brightview to live. There is Assisted living & Independent living, someplace for everyone if you need help!

I highly recommend BrightView Senior Living in Wakefield, Mass. The staff is always kind and…read morehelpful and the facility is well set up to accommodate the needs of its residents.

They took wonderful care of my grandmother when she was still with us…read more The staff is charming and compassionate. They went out of their way early in Covid to balance safety of the residents and their need for human connection.

This assisted living community is a wonderful place if you have a loved one dealing with early or…read moremid to late stage Alzheimer's. Staff is very caring and very educated.

I work in a different assisted living facility near Bedford Falls, and many of our residents who…read moreneed more memory care move here. One resident I cared for dearly recently moved to Bedford Falls, and I have been in contact with her through some friends I know that work there. I've called several times to the front desk and spoke to a woman named Ashley. She was very rude and not at all helpful. Would highly recommend this facility, but some of the staff are questionable.

Everyone at HHH is great to work with! I trust this place 100%!read more

From the owner: Retire well. Live well. Be well. Spend your day any way you choose....a cultural field trip,…read morelistening to a lecture, playing croquet, hiking or visiting with friends. Perhaps you'd prefer reading a book in our library or walking our grounds glorified with bursts of color from our gardens. Relax, put your feet up, or completely book your calendar - the choice is yours! If you are 62+ come join us. Senior Community , Independent Living, Senior Community, Assisted Living. Over 40 Years of Service and Achievement.