HIGHLY RECOMMEND- had a recent power outage that blew a fuse and transformer in our hvac. called at…read more8:30 pm and left a message thinking I would hear back the next day. I received a call within minutes and a verbal would be there before noon. showed up timely, fixed the issue for a fair price. very professional and courteous.

Had work done in a friends older home so the wiring was grandfathered in, they sent a young man who…read moreworked great by himself, cleaned up after himself and we had a new light outlet and garage door working before he left!!!

If a half star was possible, it would be more accurate. I contacted them via phone and their…read morewebsite to connect a sub-panel to the main panel at an older home, built in 1978, that we are updating in Southside. They would offer no estimate other that to ensure that I knew they would charge $149 fee to dispatch a truck to THEN get an estimate. Now I provided all the relevant information for materials cost. Sixty feet of 2-2-2-4 cable to connect a sub-panel, wired without a ground by the previous owner, to the main panel. The entire run would be in the crawlspace of the home. We would not be replacing EITHER the main nor sub-panel, but may be interested in a replacement main-panel with disconnect - should the work to connect the sub-panel go as planned. After 30 minutes on-site, I got a call from the dispatched electrician. They wanted to charge $968 to run roughly $100 (at my retail pricing at the home-center NOT what an electrician pays in bulk) of cable. I told them I would pass. Then I get the attached chat from the owner via their website. So they get my $149 for an estimate, and I get a lesson in dealing with so-called experts.

Came within the hour! The quality of reminds me of the good old days! The owner Bryce Hicks…read morefollowed up for 3 days to make sure everything was working! I really appreciate this young man's work ethic and not charging an arm and leg!!!!

Our unit has been having problems for months if. It longer. Mr. Hicks was able to come out on a…read moreSunday night in 85 degree weather to help us. He discovered a faulty setting on the blower motor and after a couple pounds of Freon we were fixed up in no time at all. He also can carry on a good conversation and is very wise, not many people like him these days. I recommend him to anyone needing to get their Heating and AC fixed. 10/10

Another A+ service effort by Machen Plumbing. They are…read moreprompt, efficient and well trained in plumbing applications. This is the second residential application they've completed for me in the last 10 days since I moved in and they are reliable and clearly a "best in class" operation!

Receptionist got an attitude on the phone, refused to schedule…read more Called at 4:50, emergency situation, they refused to send someone immediately.

Deserves no stars Company listed as licensed and insured…read more License has been expired since October. Working without a licence and no insurance. Do not use. I had to hire a contractor/ plumber who said he had never seen such bad rigged up plumbing. New shower is draining under my house. I have pictures and video of all of it. I am out $4,350. Not to mention what I am going to have to pay to undo all the damage.

Wonderful Customer Service! Great work and solid communication…read more After the city water works fixed their side of the meter, they left me with a bizarre situation that left my family in a bind. With no water. I have 3 little girls- the cities only was "it's on your side of the meter it's your responsibility" I had to miss a day of work to have it taken care of. Thankfully I was able to have Gunnar come out on his off day and get us all taken care of in less than 2 hours. I cannot express enough how appreciative I am. Fast, affordable and amazing customer service! What more can you ask.

When we had a plumbing problem, we called a lot of local plumbers. Cook actually answered the phone…read moreand had someone out that day. All but one other place I called never returned my call. Rusty was our plumber for the job and he was a friendly guy who knew what he was doing and did the job efficiently, offering tips on what to do if the problem happened again. Would totally call them again (though hope I don't have to!).

Fast and Incredible service. Very friendly and extremely responsible. Jr was a life saver!read more

Had a problem with my heating/cooling unit. Haynes put it in several years ago. Had negative…read moreexperience . They came out 4 to 5 times for the problem. Made wrong diagnosis on the unit. Seems as if the owner could care less. Called another company. They found the problem fairly quickly and fixed it. Will never use Haynes again. This company has gone down in the last several years. Beware.

Quick response. Full service from repair to install. Have used Mike several times both through…read morework and at home. He and his crew have always been Very professional. Service has always exceeded expectations.

Thank you sir...We look forward to doing business again..thank you for your…read moreprofessionalism..kindness to explain my needs..I will recommend your company

charged me $271.42 to change a sink faucet. the technician didnt have the part on his truck so he…read morehad to go to Lowes. Charged me for the time the guy drove to Lowes and back. would not give me the receipt from Lowes. these people are CROOKS... DO NOT USE THEM... The technician said he did not agree with the billing but "he only worked there". CROOKS. CROOKS CROOKS!!! Waiting for a call back......