It was really nice to be able to finally go to a real Nordstrom Rack. The one in OKC is a hot mess…read more This store was clean and organized, on the larger size and had a lot of options. Unfortunately, I'm on a weight loss journey which means I'm in between sizes and just couldn't find anything to fit me well. This complex is beautiful and they have a very convenient parking garage.

Despite being a guy, the staff was very supportive and helpful. When they asked my preferred…read more pronouns I said she/her. She asked my name and a said Dana. After setting up my account my sales lady said she understood and referred me as Ms Howard and fit me in a bralette, black high waisted pants and a cute white blouse. I am now a loyal customer. .At the end she said, "Hope to see you against Dana". I told her she will and that I'm building a wardrobe. She smiled and said she would be excited to help me.

My merchandise came right on time. And fits perfectly and I look wonderful in it. Macy's always…read morehave great sales .

4 stars for inventory variety, pricing, and shopability…read more I visited Macy's in a rush to find a graduation dress and shoes for my niece. We stopped by the girls' clothing section and found many options and great sale prices. The female sales representative in this department was helpful in locating a dress in a different size. However, downstairs at the ladies' shoe department some of the staff were the complete opposite. One young lady in this department was pleasant and knowledgeable. She was assisting multiple customers while her coworker was wanders around not helping. The rep at the Finish Line counter wasn't as friendly when I asked about price matching an online price. Overall, we found a nice dress and shoes.

I had a wonderful return experience at this location! The manager, and 3 clerks helped me…read morethroughout my shopping trip--they were all very professional and helpful. Dillards policy is the manager can approve or deny any return with tags unattached, so I treated it like a request (not a demand) and kindly asked if I could make a return--as I said the tag was off the item, but it was unworn, I had the tag with me, and I had only purchased it 4 days prior. Based on people's reviews I thought it would be difficult, but it was super easy-breezy. Pro tip: I was kind, courteous, unassuming, and I told them the dress was beautiful it just didn't fit my style (which is true) and I thanked them like crazy for their help. Shopping wise, I found this beautiful Free People dress afterwards and the lady who helped me find the right size (I was torn between 2 sizes and she helped me narrow it down) was super helpful. The dress is 100% cotton and feels high quality, so to me it was worth the price. This location has a lot of 100% natural faber options--I was impressed by the selection of 100% cotton and linen options too. Important takeaway here: If you are demanding, impatient and rude to people, you will have a bad experience no matter where you shop. Treat people with respect and compassion, and you'll have a great experience.

Summary: On Thursday, 2/19 around 2:00 PM at Dillard's NorthPark, a manager confiscated my phone,…read morerefused to come down to return it or explain why, and handled the situation in a dismissive, disrespectful way. I walked away from an intended $750-$1,000 purchase and will not return to this location. My family and I have shopped Dillard's for decades and have spent thousands of dollars over the years at numerous Dillard's locations across the country. NorthPark has been my primary Dillard's location for years now. Over the years, I've built relationships with multiple sales associates at this store and other Dillard's locations. I came in for my normal seasonal shopping, trying on a large stack of items with full intent to purchase in the ~$750-$1,000 range. I intentionally came on a weekday afternoon because it's typically low-traffic and makes it easier to shop and try items on without being in anyone's way. The store and department were essentially empty. I was shopping across the men's floor and had a fitting room in the Men's Big & Tall area because I have a go-to fitting room there that's larger and has a chair/bench. I was actively in the middle of trying everything on. I stepped away for a few minutes to grab a different size after telling the associate I would be right back. I left my personal belongings in the fitting room (my wallet, key fob, AirPods, my own clothes/jacket, etc.) because I was returning immediately. I was still mid-try-on and even wearing items with tags on when this happened. When I came back within about five minutes, my fitting room had been completely emptied. I asked what happened and was told the manager, Kenny Harris, cleared it out because there were "too many clothes." Behind the register, I saw a pile of merchandise with my personal jacket literally sandwiched in the middle of it, but it was only part of what I had originally selected. I later found out another pile had been placed in a different location. This was clothing I had spent 45 minutes to an hour pulling from around the store to try on and purchase. But my phone was gone. The associate told me the manager had confiscated my phone and had it in his pocket. I then stood there waiting over 10 minutes for the manager to come down, return my personal property, and explain why this happened. During that time, another associate who has helped me in the past also started looking for him around the store because she also couldn't understand why a manager would confiscate a customer's phone, especially when my other personal belongings were left behind. The associate called again and was told the manager was "busy," would not come down, and that if I wanted my phone back the associate could go upstairs and get it. Think about how insane that is. I'm a paying customer, my personal items are mixed into piles behind the register, and I'm being told to go upstairs to retrieve my phone from a manager who took it. I went upstairs with the associate. When we reached him, he appeared to be casually chatting with other employees and did not treat the situation as urgent. He handed me my phone with a quick "here," refused to discuss the situation ("nothing to talk about"), and spoke to me in a dismissive, disrespectful manner. When I asked for his last name so I could document the incident, he became visibly offended, raised his voice, and said he was the manager of the whole store. He continued to refuse any discussion, repeating that there was "nothing to talk about." I walked back downstairs, changed back into my clothes immediately, and left, walking away from the entire purchase. Whatever their internal policy is, confiscating a customer's phone and then refusing to come down to return it or explain why is completely unacceptable. I will not be returning to this location. If you value basic customer service and professionalism, I'd recommend ordering online or choosing another location. Otherwise, shop with retailers that still prioritize service like Nordstrom, Neiman Marcus, or Saks.

This location is hit or miss. Most of the people here really don't care. They aren't paid enough to…read morecare , just to show up. Patton, the cashier, really shined. He was pleasant, agreeable and a nice guy. Not like the jaded, depressed and tired people I always encounter here. No attitude, just rang up my stuff and spoke to me. That's how it should be. Not that hard to do. Its fun to watch the people running the lanes. Their demeanor would impress a 5 star general! Tell Patton to keep up the great work and don't let the others bring him down.

So this weekend, I was the queen of Instacart delivery. I had so much to do. I have family coming…read morein town to see my new place and I just had to get things ready. I didn't have time to go driving to stores and spend unnecessary time looking for parking spots and then waiting online so I just did the Instacart thing and ordered from every place I needed to and everything kind of arrived at the same time while I had spent time in the gym you know what I'm saying? So my niece and her husband from New York are coming for Easter and my nephew, her brother that lives here in Dallas with me he's coming as well so I told the kids I was not gonna make them Easter baskets. They're grown adults for crying out loud, but I did tell them I was gonna have a little Candy Bar upscale, you know with my beautiful crystal champagne glasses filled with jelly beans and other shaped glassware filled with See's Candy foil wrapped eggs, and other things that I could remember that are Easter faire- so the kids said to me, but auntie Marie is there not gonna be any peeps? Peeps like the little yellow chicken things? Yes auntie Mary and we like the blue ones too! lol so I was on a quest to find these dang blue and yellow chicken peeps mind you they didn't want the pink bunnies because they said the bunnies don't go peep only the chickens, so InstaCart and Target came to the rescue. I did find them and they are secured safely in my cupboard. Lol so if there's something specific that's got your taste buds for an nostalgic Easter check out Instacart first even if you want to go to the store in person it will tell you if it's available at the store that you wanna go to to save you some time and travel

As always, I've had another 5 star experience at Nordstroms! As a long time customer at Nordstroms…read moresince 1996, I've shopped almost exclusively at Nordstroms-- first in the Chicago area and continuing to Dallas 3 years ago! Let me tell you, I haven't been disappointed in the level of quality service and care in all Nordstrom stores I've shopped in, but for now I must give a shout out to Brenna who is a manager in Bazille, the 3rd floor restaurant. Brenna has a sixth sense about her and can feel when someone is in need of assistance. The other day I was having lunch after being home and hospital bound for 3 months. To say I was anxious is an understatement! Her familiar face made me feel like everything would be okay. After having a most delicious lunch, I was ready to leave.... And who do you think was right beside me? Brenna was there walking me to my car, helping to get my walker folded, and giving me a "you'll be just fine hug"! Let me say that the bonus to my story is not just the excellent shopping I have available with every Nordy's experience, I have made a new friend! As a "newbie" here, I'm back in my comfort zone!! Thanks Brenna!

I came here in search of boots, which I knew might be a lost cause because it's already March and…read moreboots are being phased out of stores to make room for Spring and Summer items. They had a few sales racks but nothing in my size. Nordstrom is always a beautiful department store and I appreciate how the sales reps are helpful and available without breathing down your necks you really are never bothered. While I was there the gentleman offered to measure my foot because I mentioned that my size seems to go up an down all the time ever since Covid. I assumed it was because I was barefoot a lot more due to being home more. He said that could be it, but that shoe makers are starting to come up with their own sizing (like vanity sizes in women's clothing). He did he often wears a different size depending on the shoe maker. That was a nice tip to keep in mind.

Very cool shopping experience. Everyone was super helpful, friendly and attentive…read more They have all upscale brands so if you are looking for a high end shopping experience this is your place.

If you are looking for your dream wedding dress like I did, you have to visit and try to request…read moreSarah Grace Elliott! She was absolutely lovely to work with and created a comfortable experience for us and accommodated my visiting mom and sister from Delaware. She provided top-tier customer service, was professional, and was always patient with bride-to-be requests!

Iconic Store with and Iconic Past, Here today, but may be gone tomorrow…read more... This is an amazing store with amazing architecture, but sadly this store may be in the past very soon. Despite preservationists efforts to save the store, along with the Dallas City Council itself, it appears this store's days may be numbered. If you want an amazing shopping experience with amazing selection and service, get there while you still can!

I ordered 2 Giorgio Armani lipsticks from Neiman Marcus online on 6/24/26. They were delivered in…read moretwo separate packages from NM Online in Dallas, Texas. The Sultan #405 was marked Tester, Not for Sale, yet I was charged the new lipstick price of $48 plus tax. Instead of profusely apologizing and saying throw the tester away and we'll send a new lipstick, I was sent a return label to return the tester in order to receive a refund. I am totally grossed out and disgusted with Neiman Marcus!

Great location right off the highway. They have a great selection and ever better prices. I…read moregenerally don't like Walmart because they are not as clean as target but this one is ok. I also do Walmart+ delivery from this location and have always had a great experience. I would recommend you his location

I have popped in this store about 6 times. It's always clean & well stocked. The people that work…read morethere are always do friendly & help me checkout quickly. This store has a great variety of things we use daily. I love the convenience & the employees. All the ladies in that store are so nice & helpful! I mean all of them! I will continue to do business here.

Really not a fan of this store--it's a mess, the selection isn't the best, and the employees are…read morerude.

This is by far the worst Ross I've visited. The customer service was extremely poor, and several…read moreemployees were unprofessional and disengaged. The manager struggled to clearly explain pricing or basic totals, turning a simple checkout into a frustrating experience. The store itself felt disorganized, unsanitary, and uncomfortable. I genuinely did not feel safe while shopping here, and the overall environment felt poorly monitored and managed. Because of this, I would not recommend this location to anyone.

Great value and good selection of merchandise. Staff was helpful and the Xmas selection is…read moreimpressive.

The place was a bit meh, and not sure if I would return. The customer service was seriously…read morelacking. I came in with some questions and needed help finding something specific when it came to their luggage (it was here a few days prior). The floor person working, was not helpful at all. I wasn't very happy with how the visit went. The prices are ok, but makes me wanna shop at ross or tj maxx from now on.