Overall just love this place! Wouldn't want to go to any other urban outfitters! Very helpful staff!

This was such a rude store. My son and I visited and the store huffed and puffed as my son asked info about the store. We were looking for a gift to purchase but decided to go elsewhere. Never will I go here again. The staffs' attitudes were absolutely disgusting. I felt discriminated against. Being ignored and told "I don't know man" wasn't acceptable. Learn some decent customer service skills assholes. read more

I needed help with a shirt on top shelf and guy worker told me I'll check if we have ur size in the system and let you know. He never came back to me even after i repeatedly passed by him read more

I don't know the last time i had that good of customer service in a mid priced store. I also have never wrote a review for a clothing store, so you know it was good. It's a busy store, always lots of people of all ages shopping and it's located right across from the food court (best entrance is probably by Kona on the lower level). I feel like the sale section is never too poppin with options, but the fitting room attendants are friendly, the greater at the door is usually doing their job and Kyle, who was working hard and clearly in a leadership position made this visit especially enjoyable with her non pushy, but helpful approach. Pro tip - check the guys section, they've got a better selection on t shirts and sweatshirts. read more

Stick with the Urban at Mockingbird. The sales, furniture, and staff (for the most part) are so much better at the original location. I've been to this location several times. Weekends, weeknights, Black Fridays, and Sundays. Without fail, the employees just kind of suck. One weeknight about a month ago, I ventured out to Northpark with a friend, and grabbed a few items to try on. The girl literally said nothing in the dressing room: Me: I think I have 4 things. Her: (blank, too-stoned-for-work stare as she grabs my stuff and haphazardly dumps it on a super cool chair in the dressing room) Me: Thanks (no sarcasm, as I'm still trying at this point) Her: (trots off in a daze) Among these items was a lovely Kimichi & Blue beaded, strappy dress. No price tag, no other dress like it, and even though I'd grabbed it from the sale section, I was almost positive if was a full-price fluke. Up until this point, I'd felt so-so about this particular scenester heaven. My friend and I head up to the counter to pay about 15 minutes before closing time to purchase the dress. Little pangs of guilt hit me when I noticed the time (I've worked several retain jobs), so I apologized to the girl ringing me up. No acknowledgment. Instead, she's simply freaking out about the lack of taggage on the dress. I apologize again for the fact that it was the only one, but she's clearly annoyed, and too busy adjusting her strange facial piercing/dirty hair to hear me or care. Eventually, she lugs, with great effort, an enormous binder onto the counter from down below, and flips through it, clearly annoyed. Five awkward minutes later of me apologizing and her scowling, her manager comes over. He's just like the guys in the Jeffrey's skit on Saturday Night Live (http://www.veoh.com/browse/videos/category/comedy/watch/v163366849kJJRgeb), only super scene and twice as bitchy. He starts loudly complaining about how OLD the dress I was attempting to purchase is, and how he just REALLY doesn't know how much it costs, because it's ANCIENT. JEEZ. At this point, I jokingly tell him that I'm sorry I ruined Christmas, and he glares at me and mutters presumably bitchy phrases under his breath to Amy Winehouse, who leaves to go stack men's pearlsnap shirts. In the end, he let me have it for $10. Which was nice, and I'm grateful for. But seriously, I would have spent more if it meant better customer service. Stick to the Urban at Mockingbird Station... better selection, apartment and kitschy decor, sale section, and employees. The end. read more

Don't go here! Go to the one in mockingbird station! Here the employees really don't care. They stand around and talk or stare out in to space. I had to hunt down an employee and almost beg to find out what a price was. Me: Please please tell me the price UO employee: Oh god your going to be gaudy enough to ask the price before you buy. You are no where near cool enough to even breath my air. Yup that sums up my trip. read more

I have one. I got it at UO. I bet they have them at both stores. You however, are not cool enough to have one. I was sooooo excited I had to open it up at Snuffers and play with it on the table. My daughter kept yelling "I WANNA DO IT TOOOOO!" She, being marginally cooler than you, was allowed to play with it. Most fun you can have for $10. SPIROGRAPH!!!! Obviously you do not know what a spirograph is or you would be very excited. This UO has gotten better. Used to the one at Mockingbird blew this location out of the water. However, as late, they have had some really cool stuff on their sale table. read more

I love shopping here when they have great sales. The best time is when they have either an extra 40% or 50% off on sale items. They have clothes, shoes, socks, accessories, books, bags, and more for both sexes. It's a hit or miss service here, but as long as I walk out with what I want, I'm cool. Their clothes are cute and trendy, and most importantly, they fit me...small people's struggle. read more

I love UO. Most of the stuff is too eclectic for my taste but there is always something worth checking out. Sure most of the stuff is overpriced, but many of the items are pretty rare stuff. I wanted to write a review of this place for Von. He was one of the staff there and he was awesome! He went out of his way to be super helpful and when a pair of shoes weren't available at this particular location, he checked the other stores and eventually found a pair online to be shipped to my home for free. Awesome service! I ended up walking out with a bottle-opener ring. :) read more

They played Tupac while I was here, that's all I have to say. Oh and their jewelry kicks butt too. read more

Nothing short of s disaster . Stuff everywhere . I was sent in a wild goose hunt twice by two employees while looking orbs disposable camera's read more

Urban Outfitters - Urban Dallas - Women's Clothing Near Me - Dallas, Texas

It looks as if most of the reviews of this Urban Outfitters locations are a year or two old. It seems to me that maybe UO has been checking out Yelp, because the customer service is much better now. Much more friendly, less pretentious, and they continue to have some of the best t-shirts in the industry. You can beat some of the old school stuff they have. For those of you saying to go to the Mockingbird Station location, you should revisit the Northpark one...they seem to have improved. read more

Not the best urban outfitters I've been to but one of the busiest. Originally I thought this was a place where they sold novelty items and some clothes now they mostly focus on clothes so I really don't shop here unless I am shopping for someone else. read more

The truth is about 90 % of the clothes here aren't for me, but I have bought a couple of t-shirts here, and I love them...it's a little more expensive then the usual, but I think it's worth it. read more

Love/Hate relationship with Urban Outfitters. I don't see the employees (or even if there are any because they blend in with the customers) much to comment on customer service seeing as I rarely purchase, but what I really despise: 1. Size XL in guys but only L in girls? What?! Most of the guys that shop there are skinny indie bitches. 2. Price. At least give me a buy one get one half off or something. 30 dollars for a shirt is fucked up especially since they aren't even name brand anything. What I love: 1. Kitchy housewares 2. Layout/Setup. The store is just fun to look around. 3. Furniture/Decor 4. Trends offered (although they don't seem to change much) 5. Book collection read more

I went here in a rush - completely forgot that it was everyone's spring break weekend and took myself and my brothers to get clothes for such break. It's been INSANE at the mall. In such a way that it doesn't even look fun. But, I dragged myself into Urban Outfitters hoping Zaire would be there again because the last time he just dressed my brother for me and it was so helpful. He is the bomb-diggity. He is super honest and will let you know if something doesn't fit properly or if something looks silly. If you need anything - GO TO HIM! He will dress/style/search half an hour for the right pieces that make you just a little different from everyone else. This kid can never leave - or I'll have to follow him to wherever he goes - He is just that good! read more

The Urban Outfitters at Mockingbird Station plays the most vile and inappropriate music! I was there last week with a 17 y.o. and a 13 y.o. and they were embarrassed by the music. You have a nice selection of clothes but please do something about your music!!!! read more

Urban Outfitters has the most absolute worst customer service I've experienced. I'm a frequent shopper and I came across a dress I liked at Urban Outffiters. After buying this dress, I looked at the tag to see the material it was made out of. Noticing that it was 100 percent polyester, i decided to return the dress with full reimbursement of the money i paid. Normally after a day the reimbursement should show up in my present balance and not be available to my available balance in my account. The store failed to reimburse the money and also told me the reimbursement wont be available for another two weeks. After i constantly tried to work out the situation with the sales associate finally resulting with a business card to call if it doesnt show up, i asked for a stapler. The sales associate then slammed the stapler down on the counter in front of my face. For a dress that is made out of 100 percent polyester that cost 75 bucks, the price seems completely unreasonable and therefore it is needlessly marked up considering the undurable fabric it is made out of. read more