After our last big rain storm, I came home after being away for a couple of days to find the drywall above my bed bulging downward, saturated with water. I called around to roof repair companies begging someone to come out before the drywall gave way and flooded my bedroom. I got a hold of Roof Guys and they promised to squeeze me in. They came out and quickly found the problem - a leaky flashing around the chimney. They had to remove the tiles in the area, put a water tight seal on the flashing, then replace the tiles. I was impressed with how quickly they zeroed in on the problem and happy that they could finish the repair that day. This is definitely a 5-Star Company. They were courteous and professional and knew exactly how to fix my roof leak. Their quick response saved me money and a huge headache because once the leak was repaired, the drywall in my bedroom dried and flattened out again. Thanks Roof Guys! read more

I do not recommend these guys at all! The workers are rude, the owner is self righteous, and the work that they did is being redone not 2 months later. Leaks, water infiltration in the walls, siding boards swelling and coming off... If anyone doubts that it's being redone, come by 6930 Fair Oaks Blvd in Carmichael and have a look-see for yourself. We had many problems and complaints from about these guys. read more

Roof Guys are top-notch. Brian is a pleasure to work with. He is very knowledgeable, thorough and provides excellent customer service. I can wholeheartedly recommend Roof Guys to anyone. read more

I highly recommend Roof Guys! They are the best in the Sacramento area for so many reasons! 1. First and foremost, Brian offers excellent customer service. He diligently listened, and quickly put together his own report. 2. He quickly came up with a plan to fix my roof. The report was very concise and professional. 3. Offered a free quote, which was a reasonable price compared to other roof companies in the Sacramento area. 3. The job was finished within the time frame he stated. This was a definite plus because I needed my roof done before the holidays! 4. Most importantly, my roof came out looking better than ever! I am extremely happy with the outcome. Brian and the Roof Guys team did an amazing job on my roof, and I couldn't be happier. Roof Guys is reliable, efficient, and provide high quality service. Thank you Roof Guys! read more

Update to 4/13/13 Review...The Roof Guys came through and provided repair and an extension of the 2 year warranty on their work for the new home owners. Thank you Brian! read more

I don't know if it's roofers in Sacramento or roofers in general, but Brian and his company Roof Guys were one of two companies that even returned my calls and emails (I contacted everyone within a 30 mile radius of Sacto) and when it came time to provide an estimate, Roof Guys were the only ones to provide a clear, competent, and professionally laid out proposal. Being the obvious choice, both from a value and reliability perspective, we hired them. Not only did they do an excellent job as far as workmanship goes (old shake roof completely stripped, ply base and new shingles laid), but they cleaned up their workspace, they were timely, and had the foresight to suggest updated color-matched architectural shingles over the three tab existing shingles on the adjacent structure, ensuring that the job not only cleared building inspection but also the city's aesthetic provisions (this is NOT an upsell... I checked. It was Brian doing right by his customer). I highly recommend you reach out to Roof Guys for your next roofing project. If it's anything like our experience, you'll be very glad you did. read more

Highly recommend roof guys!! Brian and his guys are hard working men. You will be satisfied!!

These guys are the absolute best! I cannot stress enough that The Roof Guys are by far the best roofers I've ever worked with. I work in property management and have had plenty of experience with roofers in the Sacramento and Placer Counties. Every roof company besides this one has proven to dishonest, unprofessional and of poorest quality. The Roof Guys offer thorough estimates and invoices with pictures of all of their work. The quality of their work is bar none. I have not received one complaint about their repairs. I have sent Brian on so many different roof jobs and have been thoroughly impressed every time. He has even gone back and repaired the faulty work of other roofers. I tell all of our owners that you get what you pay for, and your money is well spent with The Roof Guys. Trust me...you will regret using anyone else. Thanks for all of your great work Roof Guys! read more

After the last huge rainstorm a couple weeks ago, we came home to find a leaking ceiling in our spare bedroom! Of course we called a handful of roofers, but I needed someone who specialized in tile roofs. Brian called me back the very next day and even came out that Saturday to provide us with a free estimate. He evaluated the problem, wrote up a very fair quote and was able to come back to fix it in a couple days before the next rain. I'm sure they were swamped with other people calling, but was able to come out before anyone else even returned my calls. Brian runs an honest business with fair prices and quality work (and guarantees it for 1 year). Thank you to Brian and his team, you really saved us when we needed it the most. read more

I am here to get Brian's number as I have a rental that needs a new roof and thought I would leave a review from my last re-roof that Roof Guys did for me. The year was 2011 and I had a rental that was in bad shape. Several roofers came out and gave me estimates, very sloppy, hand written estimates. Brian was the most professional, his estimate was typed and printed with pictures, and was not much more expensive that the others, but slightly. However, he was the only one I felt completely comfortable with. He replaced my roof, added venting, and explained everything to me perfectly. I have also used him for small repairs over the years and now I need a new roof at another house and he will be the first one that I call. read more

Brian called me back about a repair I need to have done on my roof. While his company doesn't do this particular type of repair, he gave me a recommendation and then called back with a couple more. Very helpful and friendly, I'll keep him in mind when I need a full roof replacement. read more

Brian responded the same day to our plea for help after the last huge rainstorm made us realize the leak we thought had been fixed by someone else had definitely not been! All of the other roofers we called said the it would take a week for someone to even come out to check the problem but Brian came out the next day. He checked it out, told us the issue, gave us a very fair quote, and was back 3 days later to fix it. It has rained again since and no more leaking! Hooray! Quick response, friendly service, fair price... we will definitely use them again should the need arise! read more

Brian was very helpful and personable. I needed an estimate for a new roof in a hurry and he was able to get one for me extremely fast and expedite my escrow process. I left messages for several companies and did not even get a call back from most. I would definitely work with them again! read more

Brian at Roof Guys is AMAZING! I was getting ready to close escrow and had some unexpected problems finding a contractor to do some work on my house. I needed a contractor fast that was licensed, bonded and had liability. In this economy that is hard to come by. He came out on a Sunday to put a bid together for me. His prices where reasonable. The crew came out, did the roof removal in a few hours. My drive way and around my house was cleaner then when they started the removal. Always nice when contractors pick up their messes!!!! They came out the next day to put the new roof on! It was painless for me and it looks awesome! Great company to work with, I would HIGHLY recommend them for any roofing job you might have. read more

I called for an estimate; someone came out and got on the roof. He was here for maybe 10 minutes then came to my door and said someone would contact me in 3-5 days. Never heard from them again!! I only rated them with one star because you can't leave 0 stars. read more

I contacted the Roof Guys by phone, did not receive a personal answer, but left a voice message. Didn't get a return phone call for over 24 hours ... and didn't get anybody to come to the house for several days after that. It's now been over a week since someone actually showed up and I still don't have a quote! If this is how they deal up front, I don't care what they might charge! Totally undependable. read more

We had a new roof put on in February. Worked primarily with Brian from The Roof Guys. Brian has a great enthusiasm for the roofing business. I did see the 1 star review below, and while I do agree it may be a bit of a challenge to immediately reach Brian, I felt he was responsive, and interested in providing good customer service. His crew started when they were supposed to. Cleaned up every day. They stayed on the job until it was complete. We love the roof we selected, CertainTeed Presidential Triple Layer. We also opted for the thermal barrier sheeting, and had insulation done. Were they the cheapest, doubt it. I did receive one other estimate that was about the same. Brian was great about letting me pay the suppliers direct so we did not stress about a lien. All liens were released, inspection by the city was done and passed with no problem. My takeaway is that The Roof Guys are a fairly priced, experienced roofing company that will do a good job. Communication in the beginning, and the actual estimate took more time than I thought it would, but once we started all went well. I would recommend them. Of course it has not really rained yet :-) read more

Ok...when it rains you're busy...I get it. But at least return phone calls. My wife and I just bought a house in North Sac. It came with a barn that was re-roofed 5 years ago and had a small leak under some flashing. I figured while a roofing company was there, they could add a vent flashing on the roof too for an apartment I want to add later. I called 3 times in three days...nothing. At least one of the others returned my call and told me they were really busy and would be 6 weeks before they could get to it. As it was, another company (initials CV) actually answered their phone, told me the estimator would call within 48 hours...AND DID! Wrote me an estimate within 15 minutes, sat down with me and explained what should be done. The flashing was done incorrectly and needs to be removed and replaced with tiles and will be here in 12-15 days to do the job. I have no way of comparing prices because no one ever calls back. But I can tell you this... "Roof Guys" just lost $2,000. read more

Brian and his team are amazing. They initially fixed our roof and after we had a significant rain we found that the roof had been put on incorrectly and because of that was allowing rain into the house. Even though it was not part of the original repair, he honored his warranty and fixed the roof. By fix I mean literally removing the portion that was incorrectly installed, putting on new tar paper and brand new tile. The work would have cost over $3,200 but he completed the work for free. He went well above and beyond what many other contractors would have done. He easily could have said the warranty didn't cover the issue but being the sincere, honest and trustworthy business owner that he is, he made us whole again without making a dent in our bank account. Absolutely fantastic, could not be more satisfied with the level of service and quality of work. If you are looking for a roofing company that you can absolutely, 100% trust to do the work they say they will and MOST IMPORTANTLY do the right thing even when it's unwarranted...give him a call. read more

Brian and the Roof Guys were an exceptional team who successfully and quickly completed a re-roofing of our detached garage. Timely, courteous, and industrious, I definitely recommend the roof guys for their great prices, amazing customer service, and high quality work. read more

When considering reroofing our home, Brian Warren of Roof Guys was responsive and provided a professional and comprehensive proposal. He was very helpful. read more

This review is way overdue. In November, our tenant started complaining about a leak that would occur every time it rained hard. I had a company come out and do a leak repair and they informed me that I should get the roof inspected immediately. I called a company and they came out within a couple of days did an inspection and drew up the paperwork and first told me that the work would begin in three days (since it was an emergency), didn't happen. I called and was told it will start after the weekend, again didn't happen. Called again and was told that for sure this would start by the end of the current week, before the heavy rain storm moved in, didn't happen again. I called and they would not respond. I looked for another roofer and found Roof Guys. Brian was very helpful and in fact had worked on this same roof a few years before we bought this home. He knew exactly what the problem was and sent his guys out during the rain/storm to do a temporary fix. I was going to hire him to do the job, but as soon as I sent a threatening email to the previous company they were out there to do the job the next day. Brian is awesome, friendly, efficient and great with customers. I would definitely be going to him for any further roof problems. read more

I called them on a Saturday because i had a roof leak. They were out within 2 hours. They found the needed parts at Ace Hardware and came back and fixed the leak the same day. Very reasonable price. read more

Can u give zero stars?!! Absolutely terrible service!!! I had my roof done by them and they didn't do everything they said they were going to do and still charged me for it!!! And then his "warranty" is bullshit! They make it sound like they warranty everything they did, they don't! They just warranty if it leaks, that's all. They totally screwed up some of their work, instead of replacing rotted out wood they just laid fresh wood over it, and then when the inspector came and said it has to be fixed, they tried charging me 2500$ for it when they said they did it to begin with! Total joke of a company, they come off super polite and nice but they're shady as hell read more

Brian of Roof Guys and his team were responsive, answered our many questions, prepared a detailed and easy to understand proposal, were on schedule as far as dates and length of job, on time daily, cleaned up daily, and were perfectionists in their work. We are so happy with our roof. Brian listens to your wishes for the look you are trying to achieve and has an eye for the type of roof and color that will compliment your house and neighborhood. Thanks again, Brian. Don and Suzanne read more

This review does not rate their work, but rather customer service. I called about having a replacement roof done on a halfplex rental unit in Roseville. Brian answered the phone and took my information, saying he would get back to me with an estimate. Eight days later I called to follow up as I had not heard back. Got voice mail so left a message that I was following up and to please call back. No call back. Called 2-3 days later and got Brian on the phone. He assured me that they had been out to look at the property and he would send me the estimate via email at the end of the day. This is 5 days later and I have received no email. Obviously they had not been out to look at the property, nor had they written an estimate or he would have easily emailed it to me. Apparently, they do not want my business. I was relating this story to a neighbor who expressed the same customer service in her dealings with Roof Guys. Look somewhere else for a reliable business. read more

I can't rate their work, but their customer service is excellent! Like Drew W., I made several phone calls to various Sacramento area roofers. Roof Guys was the only one that had an owner/roofer actually answer the phone (I did get one receptionist, but she could only take a message - no help). I am a Realtor and I was looking for a roofing company to review a bad home inspection report that basically condemned a 6 year old roof. (DON'T use UPI Inspections). Brian listened and, after reviewing the report, sympathized with me and agreed to put together his own report. Brian came through within a day with a thorough and detailed illustrated professional report. His findings showed the roof to be in solid shape with only a few minor repairs needed, and he contradicted bad terminology used in the report that mistakenly condemned the roof. Even though it didn't save the deal (the buyers refused to look at the new report, preferring to believe the erroneous one), I was truly impressed with Brian and his desire to correct a wrong-doing for the sake of the sellers I represented. I will definitely be calling him again in the future, and will recommend him to my clients. Thanks again Brian!! read more