The woman w/ fake hair, fake lashes, fake boobs, fake contacts denied us & dismissed us rudely…read morestating that they only take $3000 down payment when it said online that $995 for down payment for their 12 yrs old cars. She was rude & acted like she was selling gold

This company is the worse place to buy a car they are rude and jus take advantage of propleread more

This is my second time buying from Mac Haik's Southway Ford. Each time has been a great experience!…read moreTito makes the process fun & effortless. John Ledezma also made us feel so comfortable & explained everything so well to us! His hospitality is amazing! Thank you guys for making my purchase of my Bronco an easy & stress free experience!

John Ledezma in finance and my salesman Diego were so awesome helping me get into my new whip!read more

mr don haney and paul you are the reason i will never buy a car from here ever again no customer…read moreservice what so ever you are what i would call scum of the earth and a worst persons nightmare in the car buisness people if your reading this right know do yourself a favor dont buy a car from this lot. It's income tax season please please buy somewhere else that you will be valued and not taken for a fool ther are plenty of lots out there or yull be dealing with paul when your 15 days behind. He will call you and threatned to repo your car dont fall for this type of treatment i am an old customer of alamo downtown toyota thats why i came here to buy a car never did i think i would be treated with such disrespect if i could put a sign out front that said turn around dont buy i would so that paying customers dont have to be treated this way.

Want you to pay for insurance when you already have full coverage insurance, They definitely don't…read moreknow how to do business they did not state this when we got the vehicle. Very unprofessional not cool at all. Definitely will not be going back to buy another vehicle from them. And I will definitely not recommend these people at all.

Getting into the car was the easy part, all the issues that followed have been a nightmare ! I've…read morehad the car for about five months and have taken it to their repair shop at least 6 different times for the same issue. The only person worth talking to is Gladys she's very helpful and respectful, Juliana and Nicole have definitely made me regret getting a car from Dales & Bartlett Motors! They don't call back within a timely matter, Juliana is extremely rude almost as if working there is a punishment of some sort. No customer service skills at all. Never smiles when I've greeted her. Never says good morning back. Unfortunately she's the one I have to deal with when it comes to getting status updates on my car. I dropped my car off Monday at 8:45 am and today is Wednesday!! And they haven't returned my calls! I mean I'd like an update of some sort that's all I'm asking at this point. I'm so frustrated and I don't know who to call anymore!!

Look. It's a BHPH, if you find yourself here you more than likely know why you weren't approved…read moreelsewhere. I'm not shaming you because I purchased a car for the same reasons. That being said, prices are astronomical , however in my personal experience I haven't had any Issues with the car I got. You'll need to give whatever car you get some love, You'll be paying 500 a month for a 15 year old car, but you'll have a car. if you KNOW you can manage it and get it right this time, these guys aren't too bad. Lastly, this place like many other small BHPH shops pressures customers to give a 5 star review before you close the deal. Take that into account when looking through people's reviews.

Did a Turo through Max's Auto Sales in May and it was really easy to deal with them. Communication…read morewas great and it was the cheapest car we had until we had our car delivered from Hawaii. Cars were clean and maintained very well.

I can't recommend them enough. They've been family owned for 50 years and the owner really takes…read morehis time to buy and sell newer vehicles while staying in a good price range. They were straight to the point, were very quick with the signing process and helped me build my credit. They're worth a try!

They will work with you, no credit checks. As long as you have a stable job and make enough money…read moreyou won't get denied. Only thing is they charge WAY too much for their vehicles. Over 20,000 for a used 2007 car? But I mean, if you can't get a car anywhere else... Update: they claimed the car they were selling me was maintenanced and in good shape but I started having problems less than a week after signing for it. Update: I have been promptly contacted by the company, and they are offering to take the vehicle in and have it looked at. Lady said Whether or not I have to pay for the services being done my vehicle is still to be determined, but they have offered a payment plan if need be, I really hope I can change my review back to five stars. Update: they confirmed that it was my fuel pump (as I mentioned to them) that is causing issues with my vehicle and apparently nothing else is coming up. They want me to pay for the part and labor (around $517.00) on top of my car payments on a payment plan. Very disappointed as they sold the car to me that way and want me to pay for it. I declined offer and chose to just pick up my car and figure it out. Just be extra careful when picking out a vehicle with them, lesson learned please read the one star reviews on Google a lot of them are saying similar things!

The sales person started off nice and then in one or two days I had a issue and I thought I would…read moreget the same att and kindness that it was so far from that they acted like they didn't know who I was and they could never fix an issue without charging you some how I don't recommend this company

When I started to have an issue I came to Michael Lopez now at first we were seeing eye to eye. But…read moreI was being heard and definitely appreciate that. Joey Huron has also been amazing while I've been coming to them with the issues I've had. And has assured me that Vara does take care of their customers. I truly appreciate speaking to Domingo Vara himself and David Vara too. They take the time to listen and take care of their customers so thank you to all people who do the service. Michael Lopez and Joey Huran. ​

I am sharing my experience to warn other GM customers and to document what occurred on February 9,…read more2026. My vehicle was towed to Vara Chevrolet through GM Roadside Assistance due to a suspected fuel system issue. From the moment the vehicle was dispatched, communication failures and poor service followed. * The tow was delayed for hours with inaccurate status updates * My vehicle was initially dropped at the wrong dealership * Vara Chevrolet did not notify me when the vehicle arrived * Calls to the service department repeatedly went unanswered * Text messages were ignored or minimally acknowledged Once at the dealership, I was told diagnostic timelines ranging from 3-5 days to 7-10 business days within the same afternoon. I was denied a loaner with no clear explanation, despite the vehicle being towed for a potential fuel safety concern. When I asked to speak with management, I was met with dismissive behavior, interruptions, and a lack of accountability. The General Manager, David Vara, was openly hostile, repeatedly interrupted me, made assumptions, and threatened to call the police simply because I advocated for myself. At no point did he apologize for the service failures or attempt to resolve the issue. I was also incorrectly told that because I did not purchase my vehicle from Vara Chevrolet, they were not obligated to service it. This contradicts standard GM service practices. I ultimately removed my vehicle and took it to Ancira Chevrolet, where I immediately received respectful treatment, a same-day diagnostic scan, and genuine concern for my safety and situation. This experience was unprofessional, demeaning, and unacceptable. Vara Chevrolet should not represent the GM brand in its current state. I would strongly advise other customers to seek service elsewhere.

Nick Smith from sales assisted me with a trade-in and the purchase of a used Tundra. Nick was…read morepleasant, professional, and accommodating. We negotiated a fair price, and then I moved on to finance. The finance manager was also very pleasant and professional. I wish the process had been a bit faster, but I eventually drove off in my 'new-to-me' Tundra. The only issue with the truck was a cracked windshield. Nick assured me it would be replaced in a couple of days. Although it took a little longer than expected, Nick was true to his word and sent a glass repair company to my home to replace it. All in all, everything turned out great and I'm very happy!

Terrible Experience - They Talked Themselves Out of a $68,000 Sale…read moreI walked into this dealership ready to buy and had a pristine 2020 Nissan Rogue to trade in. Unfortunately, the sales team completely blew the deal. They refused to offer anything more than the absolute cash value on my trade-in. I understand dealerships need to make money on trades, but I don't need a lecture about it. My job was to bring them a quality vehicle; their job was to figure out how to make a profit. I was willing to move forward, but their rigid "take it or leave it" stance made it clear I was better off walking. When I told the salesman I was leaving, he literally said, "Go ahead and walk away." So I did. I got in my Rogue and left without looking back. Later that evening around 7 PM, the salesman texted me asking if I had ended up buying a car yet. The very next day, I went to another dealership. They immediately offered me $13,000 on the trade (significantly more than what was offered here), knocked $1,500 off the price, and didn't push any dealer add-ons. I drove away happy in my new vehicle on May 1st with zero hassle. This dealership single-handedly lost a $68,000 sale because they wouldn't budge even slightly on the trade-in. If you're trading in a vehicle and expect fair value, look elsewhere. Very disappointed. They did turn the super loud music down. It was bothering me very badly by the time I came back in to talk to the guys so that was a plus at least they thought about me for a little bit then, as soon as I start walking away, the music got turned right back up, so that was kind of disrespectful.