I called this company at around 1pm a couple of days before Christmas and they came out at 6pm after I got off work right when they said they would. Chris, the technician was friendly, helpful, and fast. He answered all of the questions I had about the sewer line and life cycle etc. I would highly recommend these guys. read more

First, the ladies in the house asked me if I called "Cute Guy Plumbing?" So all of a sudden the drains didn't matter? Ha! Well their work was top notch. Jordan and his crew responded very quickly on a Friday night. Danny was awesome. They were very professional and the prices were extremely reasonable. As a matter fact, they were almost half of what another plumbing outfit wanted. The job ended up being much bigger than expected and they carefully explained everything at each step. I am good with most home repairs, but plumbing is the nastiest stuff there is. These guys are amazing and since they got dirty and didn't mind getting into the business (so to speak), they absolutely have my business from this day forward. read more

I recently had a clogged drain. I called Rooter Ranger. The first day a pleasant young man came and he couldn't fix . He came back next day with another gentleman. While one worked on clog the new man was trying to get me to agree to an $8000 fix. He had companies who would finance. I live in a mobile home. He wanted to replace kitchen piping to the sewer line To make a long story short. I called my sister who is a manager where I live. She told me to not sign anything because he had just done a job on another mobile home in park for close to $9000 i called someone she recommended he came out and fixed the problem and only cost me$300. I tend to be very trusting. naive i about how dishonest people can be. So be careful when using this company. Thank goodness I had someone to advise me not to trust this man. read more

The plumber they sent out to our house (on January 27th) was completely incompetent and we were grossly overcharged for the service he did do. He came out to check out why we had water accumulation on the bottom of the bathroom vanity. He said he could not find any leaks and suggested that, because the pipe was clogged, water was backing up and the pressure was causing leakage from one of the drain seals. He offered to clean the plastic drain pipes out for $99. This sounded expensive, still we wanted the problem handled so we let him proceed. It took him only 5 minutes to do the job, a very expensive 5 minutes. Now, on February 15th, the problem is back. We called our usual plumber (who was not available the first time) and it literally took him seconds to find the leak that was in the faucet connection causing the water accumulation. DO NOT HIRE! Plumbers poorly trained. read more

Alfredo was professional, friendly, knowledgeable and a pleasure to work with. It is so refreshing to work with someone that actually is good at what they do and takes pride in their craft. I highly recommend Rooter Ranger, especially Alfredo! read more

Had Clay come out to look at a clogged drain. He was very professional and I was very pleased with his work. Also a very personable guy which was a plus! Thanks Clay! read more

Our over all experience with them was poor. The financing portion really tried to do a number on us. The saving grace was they did try to make it right and also the great experience we had with Caleb Reynolds. The boy deserves a raise and recognition for a job well done. He returned on several occasions to fix some things. Thank You read more

Great job. Came in short notice to snake a line and extremely cost effective. Would use again

I've used Jordan four times now. Always on time and always finishes the job quickly. In my 30 years here in the valley I've run into some pretty shady plumbing companies that come out on time for the estimate and then when you hire them, they don't show up on the days or even the times they promise. Then they try to up sale you on things that you don't need. I've never had this issue with Rooter Ranger. His guys are clean and courteous and professional and show up when they promise. In my humble opinion Jordan is by far one of the most honest humble men I've ever known. You hire him, and you're treated like one of the family. Brian and Michel read more

I would definitely recommend Rooter Ranger to anyone looking for a great professional plumbing and speedy service work, had a clogged pipe and a major leak got ahold of Rooter Ranger and notified them of my problem and the female I spoke to advised me that a Tech would be out to my house in about an hour and sure enough the Tech called me 30 minutes later talk about speedy reply and the Tech Roy Camacho advised me that he would be at my house in a few minutes which only took him about 15 minutes to show up at my house, Roy was very professional and clean with the work that he provided and he was done quick and left me satisfied and happy that I got my kitchen sink fixed I am definitely gonna do business with Roy Camacho and Rooter Ranger as far as plumbing problems from here on into the future Thanks Rooter Ranger for the Great honest work. read more

These guys were great! Carlos, Mark and the camera tech were prompt, courteous, went beyond to try and fix my plumbing issue. Carlos offered to go and get ME a drink from the store or asked if I needed anything. He kept me in the loop during the WHOLE process. He didn't just go from one end of the house to the next without letting me know what he was doing. I HIGHLY recommend this company. I will never go to Bill Howe again. I only wish they had Venmo so I could send them a tip! Thanks again, guys! :) read more

This company is the best! Quick,affordable and very knowledgeable! Great staff. Honest advice. read more

Jesus and Jesse where awesome, professional, neat and fast at declogging our guest toilet, would recommend to anyone needing plumbing services. Best price in town as well. 5 stars!!! read more

A month into this and my house is still trashed and work not completed. 0 communication from the company until I started complaining about quality issues with the work. Nothing but weak excuses. Overpriced for substandard work. Piss poor customer service for a $30,000.00 job. Eventually "fixed" the issues that should not have occurred in the first place due to lack of supervision / quality control. They only look professional with their fancy wrapped vans, but when it comes to the work, they about as good as a Craigslist handyman. read more

We've used Rooter Ranger several times now and the guys are always so efficient and helpful.

Worst experience with a plumber! Came out quick but as soon as he got here he was up selling me to remove the toilet for $500 before he even did anything. I am a rental property owner for the past 26 years and this guy was barley wet behind the ears! I said I would remove the toilet and before I could ever get my wrench to remove the two nuts that holds the toilet he said I have for other jobs! I dismissed him and proceeded to do the job and call another plumber to help me get the job done! You should have at least tried something before you up sell anyone! I feel bad for people that don't know anything and you take advantage of them! Very sad! read more

Hi My experience was not very good and I was very upset they did not do the job and it pissed me off how long it took for them to get a job I really hope that they can get better company and better stuff read more

Awesome company. They were able to come out same day as we called to look at some issues our Casita was having. Casey was super nice and gave me great advice on how to replace some of the parts easily myself. Will definitely call them in the future! read more

We got stuck in a pretty sticky situation where the water was off to the house because of a valve issue in the kitchen. Seth G. came by and was extraordinarily thorough. He fixed it the first try and then stuck around to answer some questions about plumbing for me. We identified a few areas that might give us trouble down the road and he gave me suggestions on how I might approach them. He was mindful of the cost the entire time and was willing to work with me from the start. He was punctual, good at communicating, and had friendly conversation as well. I don't know much about the company other than their one technician. If Seth is an indication of the company, they're doing just fine. read more

Called last night as they are a 24 hrs of operation company, or at least they say they are, the woman who answered the phone was rude and told me no one would come out that night, I only have one bathroom in my house and was forced to go outside until a different plumbing company was able to show up and resolve my issue, mainline turned out to be shatter with roots and its going to be a massive project starting Monday and I would recommend you all use someone else, thats fast reliable and they will come out the same day. DO NOT USE ROOTER RANGER!!! read more

Rooter Rangers are fantastic! They came out late on a Sunday night within 30 minutes of our call for help. They were prompt, polite, and professional throughout the whole job. They found and fixed the problem and after the work was completed, even after the digging, it looked like as if nothing had been disturbed. Top service at a reasonable price! We recommend them highly! Keith and Linda Smith Ok read more

STAY AWAY FROM THIS COMPANY!! THEY PREY ON THE ELDERLY!! TALK YOU INTO SIGNING YOUR LIFE AWAY! GET MORE BIDS!!! Well, where do I begin? Josh came out on Christmas Eve as we had a stopped up pipe in our kitchen. He tried to snake it and said it wouldn't work as it would only go 3 feet in the drain line (in the wall). I had already done that myself and knew it was blocked! He said he would be back day after Christmas with a man who does the camera in the line. Erick (the camera guy) came out and showed my father the video of the drain. He claimed that the main drain pipe was broken and needed to be replaced. I came home to hear this! He said he had to go outside to his truck to work the numbers? He came back in and said it would be about $19,500.00. He said that we should just do the bathroom also for only $3,000.00 more as if he was doing us a favor! He said that we were really getting a great price and that he applied the "SENIOR CITIZEN DISCOUNT"!! Sure......I balked at that price and also questioned the whole assessment. After he talked my parents into financing the job (2 separate loans)!!!! I asked my parents to hold off!! They are on a fixed income as my dad is 78 and my mother is 84 years old. While Erick was doing his selling, I was finding other legitimate companies that won't screw you over!! I left and went to work, and couldn't shake the idea that these guys are shysters'! They aren't here to help you! I shortly received 2 phone calls from other plumbing companies in the area. I called my father to stop whatever Rooter Rangers had talked him into as they wanted to come and start the job in the morning. Once they start working you're obligated to the contract. I HAD ANOTHER COMPANY COME OUT AND BID THE JOB. He snaked the main pipe from outside, which Rooter Rangers did not and said there is nothing wrong with our Main Drain. He showed my father the snake and there was no dirt or debris whatsoever. He could fix it, no problem. It was for only $850.00! WOW what a HUGE relief! Are you serious? Erick should be fired!! Criminal Selling Techniques!! THAT'S A $20,150.00 DIFFERENCE. If I was the owner of this company I would be appalled that this type of behavior was being conducted and would NOT want my name behind it!! read more

We had someone come out but he could not get his snake in our drain. Was very friendly and did not charge as he could not snake. He then had his supervisor come out with camera but could not camera drain where clog was. They then used camera on roof vent which did not address clog. They then snaked inside (supervisor) and he said he got the snake in but it got stuck. They then told me that it would be over 10 grand to repair. When wife got home we used our snake and got it draining again. I am now being asked to pay for camera even know they never got camera in our drain under sink. I was originally told that if Di not fix clog then there would not be a charge. read more

We had a problem with our septic system backing up and needed a drain cleaning. Who says customer service is dead? It is still alive and well at Rooter Ranger Plumbing. From my initial conversation with Kristin to the tech, Adrian who came out. Everything was just right. These people are kind, professional and fast. Everything you'd hope for in a company. Thanks a lot you guys! read more

Last night my sink got clogged and my wife and I were really worried about both getting it fixed, and the cost of getting it fixed as well. I looked on Google and Yelp and saw how close Rooter Ranger was to us and some of the positive reviews and decided to give them a call in the morning. It's a Sunday on a holiday weekend so I didn't have high hopes, but to my surprise they were able to come in quickly within 4 hours of my call. The plumber who came was friendly and courteous, and told me how much it would likely cost and how much time it would likely take before he started. As the process went on he gave me regular updates until it was complete. He was able to effectively unclog the sink, and gave me some advice for how to keep it from clogging in the future and to regularly maintain the line. Overall, extremely good service, and a very good price for what he did. Will hopefully not have to use a plumber in the future, but inevitably when I do, I will definitely use Rooter Ranger. read more

Rooter Ranger Plumbing is the BEST! I have now used them twice, ( soon to be three times) as they are a trustworthy and Gabe is my go to guy. He is honest and straightforward and has saved me money when other plumbing companies have tried to be deceiving. I will now use them on my entire portfolio of investment properties from here on out! read more

Update: While it took a VERY long time to get a response back from the company, they did finally reach out and were able to provide a large portion of the money back. Which I do feel like was an appropriate amount for the work that was done. Once I was able to get in contact with someone, it was clear customer experience was and is a top priority priority for the company. I still do not recommend the third party company Quick Restore for repairs, as they wanted to slap some flooring over water damaged subfloor on my second story bathroom. But, I would think about using this plumbing company again, as the work was great. Just be mindful only insurance can tell you what you will and will not be reimbursed for. read more

Luciano with Rooter Ranger was so very pleasant and respectful which was a bonus to the expert installation of my new water heater. I would highly recommend Rooter Ranger to all who want an honest, reasonable and experienced plumber. Luciano and Rooter Ranger restored my faith in dealing with the plumbing industry. This work was done 3+ mos. ago, and I couldn't be happier. They saved me over $1000.00 from competitor estimate. Thank you. Sincerely, Vicki H. Phoenix, Az read more

I wish I would have read these reviews so I wouldn't have had my kids without hot water and heat for 4 days this is the worse company experience I've ever had the supervisor said he was going to call me in 20 mins it's been 3 hours still haven't heard from him DO NOT USE THIS COMPANY GO SOMEWHERE BEFORE YOU HAVE MORE PROBLEMS THAT THEY CANT FIX read more

Rooter Ranger Plumbing - Plumbing Near Me - Phoenix, Arizona

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I had an emergency garbage disposal issue and was looking for someone to come out same day and fix it for my tenants. This company provided by far the most affordable quote for the service AND had same day availability to come fix it- something that was extremely hard to find. Casey was fantastic to work with, and even when my tenants weren't home when he first arrived, he offered to come back late in the evening (7-8pm) to get it fixed. He kept in contact with me the entire time, was so honest about the problem, which was luckily an easy fix, and gave me some great expert advice on what we should consider for the future. I so appreciate his flexibility and honesty, and Casey/Rooters have now become my go-to for any future issues! read more

Called them after another plumber service made me wait 2 hours and wanted to charge me 220.00! The tech guy Chip came out and came within an hour. (it was Thursday evening when i called for service). He was very nice and knowledgeable. Explain the issue with me and cleared the drain. Everything took about 15 mins from the time he walked in the door, fixed the issue and billed me. They are very reasonably priced!!! I was able to finished my laundry and go to sleep in my bed with clean, fresh smelling sheets. read more

Yes, I did have issues with Rooter Ranger Plumbing. Several people reached out to understand the issues and to make things right. I was assured that all the issues were addressed with the technicians that were involved. I sincerely believe the service call and subsequent issues were an anomaly and don't reflect their normal business practices. read more

I wouldn't expect to feel good about a plumbing emergency and I've experienced plenty of them, but Frank and Armando just left our house after diagnosing and fixing a tricky problem that left us without hot water in our kitchen and I'm actually cheerful. They got here fast, were super friendly and reassuring, and quickly and methodically ruled out possibilities before pinpointing the malfunction. I know there were a couple of points where less-scrupulous professionals could have easily capitalized on my lack of expertise and charged a lot more, but these guys were openly happy for us that our repairs would not cost more than they did. I have full confidence that these are the guys to call when something worse goes wrong. read more

Rooter Ranger was so professional. They came out immediately, assessed the issue and promptly and professionally cured my plumbing problem. Everyone was kind and they did a really good job. I am very pleased with the service. read more

When replacing a toilet i discovered the flange underneath had broken. Called rooter ranger to come out to replace it. They said the floor needed to be torn up around the drain in order to replace the flange and quoted me $2600 to fix it. Had someone else come out the next day to look who was able to remove the old one and install a replacement for $150. read more

They came the same day, price was good and the work was excellent. Very nice guys Jessie & Casie! Thank you!

Charged thousands of dollars to fix an issue they couldn't even fix. Never got a refund and they left the work incomplete. We had to end up doing it ourselves. Ended up trying to charge us for work that was never done. Only removed the excess charge when we mentioned it. I would never recommend this company to anyone. read more

Background: The repair required removal of black mold damage, resulting in our having to remove several cabinets and ultimately remodel the kitchen. While I dealt with my insurance, the technician, Alex D., called me several times with tips on dealing with insurance as he had extensive experience to share about. He referred us to Dry Down, to do the black mold removal. When completed, Dry Down sent our contact information to a dry wall repair person or company; but we were never contacted. Maybe it is a Covid 19 problem, but we finally got a dry wall professional, Dan The Dry Wall Man, to do the work. Alex performed an extensive plumbing repair under the kitchen sink to clear up a blockage. He removed a steel pipe that had been left in the wall after a previous repair. It looks clean and professional. Alex was always very respectful on the phone. The one hiccup was he left the sink and dishwasher disconnected because he thought we were tearing it out immediately for the kitchen remodel. However, we did not. After a family emergency due to the Covid 19 crisis, he returned a couple weeks later to connect the sink and dishwasher as requested. In this challenging time that our nation and the world is dealing with, I appreciated his attention to detail, walking me through the process of the black mold clean up and the repair that would follow, and also his extensive knowledge in dealing with the insurance adjustor. I would recommend Rooter Ranger for all your plumbing needs. read more

Total scam artists!!! Our toilets all backed up. RR came out, opened up the liquid septic lid, and temporarily cleared line. Then they told us a pipe was crushed. Gave us an estimate of $7200 to repair. Thankfully we got a second opinion. Second company came out and asked where the solids lid was. Didn't know there was another lid....about 6 ft from the first. Baffle was clogged. No crushed pipe. Cleared the solids line and drained. Total cost: $700 and we're all done! Scares me to think we might never have known the truth! read more

I called up Rooter Ranger Plumbing for a drain cleaning service as my kitchen drain had clogged up ; Mario came over promptly within 90 minutes with his colleague Alfredo came and cleared up my drain within 20 minutes. They were articulate in explaining the cause, steps to control grease buildup and the services one could use to prevent such issues in the future. I will recommend them for this service and will call them for any future plumbing requirements that I have. read more