We tried Premier 1 Plumbing for the first time this Tuesday and they were just fine! I know there…read moreare cheaper options with other drain cleaning services, but we've used those others before and well it sometimes is not quite right. The other companies guys were not so patient/ professional / knowledgeable or concerned with getting it right. David and Junior used their camera to inspect my drain pipe, they showed me where the problem began and where it was more serious. They used a special tool to locate exactly where the camera head was exactly how deep!

I woke up to every homeowner's nightmare when my bathtub started filling up with raw sewage out of…read morenowhere. I called around in a panic and luckily Alexis at the office was super helpful and got a crew sent out to me faster than I expected. Victor, David, and Junior all showed up and honestly they were total lifesavers because they didn't just fix the clog, they actually cleaned and sanitized the entire mess in the bathroom so I didn't have to touch it. They ran a snake through the toilet and eventually figured out that the root intrusion was actually caused by some hack job another company did with the wrong connections a few years back. They ended up installing a proper clean out access and gave me a solid warranty so I don't have to worry about this happening again. My place looks like nothing even happened and I'm just glad to have my house back to normal.

On New Year's Eve we began to experience problems with our waste line from the master bath. There…read morewas a funny sound when I was in the shower, but who knows. We tried the conventional homeowner DIY efforts, but soon realized something bigger was involved. We called the primary drain cleaners and finally found one that would set an appointment. Unfortunately, on the day before our appointment they cancelled. So we frantically called around and were able to find City Plumbing with help of Yelp, Paul came out tried his best and said it might be a bigger job but needed a clean out and camera. They came a k the next day and applied their technology and after a few hours of working issue determined there was a break or some obstruction that required digging through our slab to get eyes on. So this is the beginning of this take. So far Paul has been great and has explained what's going on - we will update you with our next post . . .

I had a 5 star review on these guys, used them many times in the last few years, spent well into…read morethe 5 figures with them with major jobs at 2 of my properties including redoing the main line. However, I had to give them a 2 star due to the terrible experience with their new remote call center. I had a small faucet problem, called them on a Monday, they said they will call back the next day for scheduling. I could wait, so I waited. Got no call back Tuesday morning. I called again Tuesday afternoon, added scope to declog a drain, they again said will call me back the next day. I got nothing the next day. In fact it's been 2 weeks and no call back. If the job is too small or you are two busy, just tell me. Don't let your customers dangling for 2 weeks with no call back or voicemail. Absolutely terrible customer service protocol. You have lost a loyal customer for many years. I have since fix the faucet myself and used another plumber for the drain declogging.

Edwin was super professional and really helpful. I called him for an emergency and he was able to…read morereplace the waste and overflow from my bathtub. He was punctual, communicative and responsive, in addition to a fair price. Thanks!

Super helpful and did a great job replacing a stuck valve under the sink. Worked quickly and…read morecharged a fair price.

Rooter Guy Plumbing Plumbing, Hydro-jetting, Water Heater…read moreInstallation/Repair Burbank, CA Jun 30, 2025 I own a duplex in Burbank and recently had a plumbing issue in one of the units--slow flushing toilet and a gurgling bathtub. With only one bathroom in the unit, I needed it addressed immediately. I called Rooter Guy Plumbing at 9:00 am and spoke with Alex, who was professional, responsive, and gave me a clear estimate along with a service window between 11:00 am and 1:00 pm. To my surprise (and my tenant's relief), Alex called back shortly after and said a technician could arrive even earlier--by 10:30 am. The team arrived on time, quickly diagnosed and fixed the issue, and even recorded a video to show me what was going on. They also offered recommendations for long-term solutions and provided a follow-up estimate--all very helpful, especially since I live out of state in Las Vegas. As a landlord managing from afar, it's crucial to have reliable service providers who act quickly and can handle everything virtually. Alex and the Rooter Boys team delivered exactly that. Thank you again, Alex! You've officially become my go-to plumbing company in Burbank

I have posted the before and after pictures because I wanted to share the care and quality of their…read morework. Highly, highly, highly recommend this plumbing company because they are reliable, honest, fast, quiet, clean, and care about their quality in the work they do. I've hired multiple plumbing companies over the past 15 years and experienced loud noises of tools being banged around and tossed. And then left with a filty dirty, muddy mess to clean up afterwards. Some even refused to wear booty covers over their boots. It was truly a disgusting experience and my least favorite having them enter my home with dirty boots on. Not today! There were two men that came out to assist today with the leaky faucet and changed the old faucet to a brand new one and even cleaned the area that they worked in and also cleaned out the pipes. They wore the booty boot covers with no issue and kept not only my home clean but also the area they worked on, and this meant a lot to me. I am so grateful that they took the time to be delicate and efficient with the work space. I was not overly charged with a high price. I was charged fair and reasonable and am thankful that as a customer was not taken advantage of by being over charged. Because there were two they worked so efficient that this was done so quick and also without noise. The response time was quick and I was able to have someone assist me within the same day that I called. I appreciate the response time and for the honesty because I've had other not provide an exact time and then not show up or state they would need to follow up the next day. Stop searching and just give this plumbing company a call! Thank You!

I am writing to express my dissatisfaction with the service provided by the plumbing company sent…read moreto address the emergency at my condo unit. While they confirmed the issue originated in my unit after inspecting the neighboring property, there was a significant lack of communication. I had to repeatedly follow up just to receive a report or an explanation of their findings. Furthermore, the owner of the plumbing company was unprofessional and dismissive. He appeared unconcerned with providing us with necessary information and directed his employee to handle my questions rather than speaking with me directly. As I am not a plumbing expert, I would appreciate more patience and clearer communication regarding technical details in the future. This was a very poor experience, and I hope you will take this feedback into account when selecting vendors for future repairs.

Excellent last-minute service! I was in need of a repair ASAP and they showed up within a few hours…read moreand completed the repair within 10 minutes. They are very friendly and helpful, the prices are fair. Highly recommend recommended for your plumbing needs!

I rarely give negative reviews, and always give people and businesses the benefit of the doubt and…read moresecond and third chances. However after the 4th scheduled appointment, and a 4th no show, with 3 of the no-shows not even calling or communicating in anyway to let us know they weren't going to make it, I can't recommendation this business to anyone looking for a reliable company. Surprising and disrespectful of our time to not even call or text us to let us know they won't show up within the 2 hour arrival window. 4 cancellations means having us on the hook for 8 hours of time. No follow up call, apology, offer for re-scheduling, or anything to make things right. In addition, the garbage disposal that is having issues was installed and the job was completed by them a few years back.

Arrived timely, diagnosed my problem, got the part that day and had me fixed in less than an hour…read more Friendly all around as well. I recommend. Thank you.

Gonzalo and his team are absolute experts. We have had several sewage issues in our new build and…read morethey have really saved us! They are professional to a T, reasonably priced, quick, and we trust them to do great work. We don't call anyone else in LA for sewage/plumbing concerns. 10/10 recommend!

Patrick from GR Plumbing saved the day. We had an emergency situation with our heater and Patrick…read morecame over quickly and worked diligently to fix the leak. He went above and beyond and was very professional through out the process. I highly recommend Patrick and GR if you are in need of a plumber.

I know they are no longer at this address... but either way, these guys are great…read more First off, I was scheduled for Monday and they knew I was concerned because of the impending rains... so they added weekend hours and called me to offer to come two days earlier! It's supposed to rain again tonight, so any protection against El Nino is key! Second, Richie and Parker went above and beyond and kept me within the time frame I requested. They helped dig out some roots, too and got the drains flowing again and were both decent, hard working and good guys. Third, based on calling around, they seem to be on the lower end pricing-wise, which is obviously important. I still may need to replace a section of the line (Ugh!) but at least now this drain is flowing. Thanks!!!

Tyler was professional, courteous, and got the job done! He even cleaned up afterward. I 100%…read morerecommend this company to anyone that has plumbing needs!