John responded at around 10pm one night when our bathtub suddenly began filling with sewage backup. When he arrived, he was quick to try to identify the potential roots the problem, explain them/answer questions, and then proceeded to snake/unclog the bathroom in question. There ended up being a follow up appointment, which he was very transparent about, to replace an old cast iron pipe that was visibly leaking and cracked, among other things, to which we were given a camera footage. 1 thing I was admittedly wary about in hindsight is that I didn't receive an invoice before the work actually began. Despite that, I found John was very helpful and polite, and his work looked clean and thorough. Even though there is still a deeper plumbing issue that we were shown would likely need work, for now I will say I have been pleased with their help and service. read more

A service technician came out to evaluate my pipe that was leaking. My water was shut off due to the leakage. He turned on the water to assess the issue. When he figured out which pipe was at fault, he then said he'll call the main office for a quote and seemed like he was in a big hurry and was trying to rush off as I still had questions and another issue I wanted to address. In the middle of our conversation he was walking and talking and just couldn't get away fast enough. He left so abruptly, he failed to turn my water off allowing all that water to flood my crawl space. I felt dismissed by this guys behavior. So rude and unprofessional. read more

Needed help with my drain . And the fellas at John's came through! Clean easy to work with and professional. I appreciate the help Fellas read more

John's Plumbing & Drain Services - Plumbing Near Me - Los Angeles, California

I had a broken water source called and explained the situation they were very professional they showed up fast and perfect I would recommend these guys to anyone with plumbing problems read more

Total frauds. They canceled on me multiple times before finally showing up. They said they would fix a pipe leak--I paid them to do so--but the leak persisted. When I complained, they sent another technician who said he would charge me more to fix it because my property is a townhome. This was the first time my home being a townhome was ever raised as an issue, despite several prior inspections. I requested a refund for $850 I paid since the problem was never fixed. They never responded. My home warranty company later agreed to handle the repair but required proof that I had already attempted to have it fixed. I reached out again asking for a receipt for the work they claimed to have done, and again received no response. After I left several negative reviews, they immediately contacted me, apologized, and offered a full refund along with a receipt in exchange for removing the reviews. I agreed. That was two weeks ago, and they have not responded to any of my follow-ups since. Do not hire this company under any circumstances. I am now pursuing the matter through the Better Business Bureau and contacting any relevant licensing bodies to explore having their license revoked. I am also considering filing a case in small claims court. I've continued to leave reviews and have informed the realtor who originally recommended them about my experience. I have all text messages documenting everything stated here. Avoid this company--they operate like scam artists and will take your money without resolving the issue. Disgusting. read more

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Reliable, the only recommendation I have is request a detail description of the job before making any agreements. This will avoid any misunderstandings. read more

This is my second time using John's Plumbing. As a landlord that lives in another city they provided thorough communication and video detailing the issue we experienced. They showed up the same day I called as well. Would use them again. read more

My water heater broke and John's Plumbing answered my call right away and came out that same day to diagnose the issue. Ultimately i decided to replace it with a tankless water heater and they came out the very next day to install it and did a fantastic job. I could not be happier! read more

They very professional and on time and i will recommend them to my friends and family for sure

Thanks again for John's best service today! They are responsible, reliable, and professional I can't say thank you enough! John, you are the best! read more

Our guest bathroom stopped working and John's Plumbing promptly sent out a tech after we called them. The tech inspected the toilet and crawl space under the house and diagnosed a toilet flange break resulting in black water leaking below the house. The tech was professional and clear, and his bid for the work was competitive compared to the other plumber who gave us an estimate. But what impressed me the most was how seriously the tech took the entire scope of work needed to solve our problem. He not only did the extensive work needed to fix the broken toilet plumbing, he also gave us the number for a remediation company for the black water biohazard cleanup. On top of everything, he left the workspace cleaner than he found it. Dealing with water damage to our home really sucked, but I truly felt like I was in great hands. Based on this experience I would highly recommend John's Plumbing & Drain Services. read more

We almost paid for the worst-case scenario. Then we called them. We had a damaged clay sewer pipe and were getting some pretty alarming (and very expensive) recommendations after the first plumber came out and did a hydrojet. The approach felt very fear-based, so we decided to get a couple more estimates before moving forward. That's how we ended up calling John's Plumbing & Drain Services. Aric showed up on time and took a completely different approach. He was thorough, asked a really important question that no one else had raised, and kept digging until he actually understood what was going on instead of jumping to the most extreme solution. Because of that, the fix ended up being much simpler and far less expensive than what we had been told before. He and his team were easy to communicate with, explained everything clearly (and showed us what they were seeing), and just felt very straightforward and honest throughout the entire process. No pressure, no upsell. John was also there for much of the job, which I really appreciated. They did the work carefully and left everything clean when they were done. It's never fun dealing with something like this, but they made a stressful situation feel manageable. Really glad we found them. Would absolutely call them again. read more

As a property manager, I have relied on John's Plumbing for a wide variety of projects, ranging from emergency repairs to ongoing maintenance across multiple properties. They consistently provide outstanding service, and their pricing is always fair, transparent, and honest, which makes a huge difference when managing budgets and timelines. Ana is wonderful to work with. She is friendly, attentive, and incredibly helpful in coordinating jobs and ensuring everything runs smoothly from start to finish. Every technician I have worked with has been professional, trustworthy, and highly skilled, completing work efficiently while maintaining excellent quality. It is not easy to find a plumbing company that delivers reliability, integrity, and craftsmanship at this level, but John's Plumbing truly does. They have become a trusted partner in maintaining my properties, and I confidently recommend them to anyone seeking dependable and honest plumbing services. read more

Found John's Plumbing on yelp! He came to install a Garbage Disposal. Great Quality of work and would recommend him to all my friends and family. Will use him again in the near future. Thank You Ana & John. read more

John's Plumbing & Drain Services - New Garbage Disposal - Plumbing Near Me - Los Angeles, California

Johns plumbing recently did a faucet and disposal replacement at our apartment in woodland hill Guy was punctual and polite and cleaned after job. I like this company. read more

I have no issues with this company's competence but I certainly do about its ethics. I posted a job description on yelp requiring someone to do rough in plumbing of a shower system and install the cartridges and test the system. John's plumbing agreed to the work and came and did the rough in plumbing. I told them before they left to install the cartridges and test the system (steps that were clearly in the job description) and they said it was better to wait until the wall was tiled before doing that saying the cartridges might be damaged. Even though I doubted this would be an issue I acquiesced and verified they would return after the tiling was done to install the cartridges. When the tiling was done I alerted them and scheduled them to come out at which time they told me it would cost me another $500. If I had not put this as part of the job description to which they agreed I might chalk it up to my naivete but in this case the job description clearly stated that it included installing the cartridges and testing the system. So basically they agreed to do A and B for a given price and then after doing A and being paid, basically said, now we want another $500 for B or we are not doing anything more. This is unprofessional and downright dishonest. Legally, it is a breach of contract. As a consequence I will never use this company again and I post this as a warning to others and a suggestion that they might want to choose one of the many other well reviewed plumbing firms on yelp with higher ethical standards. read more

John's Plumbing & Drain Services - job description posted in yelp - Plumbing Near Me - Los Angeles, California

John's Plumbing was able to send plumbers on a Saturday last minute request to repair my complex gutter drain pipe. The plumbers were professional and did excellent work. The pipe replacement turned out to be more extensive but they were able to complete the work on the same day with no leaks during the next day's rain. Lastly, the person handling our request over the phone was very responsive and professional. We will definitely use John's Plumbing again. read more

Great customer service. I wish the price was better but maybe that's the standard rate?? They were in and out and fixed my toilet stoppage really fast. Anna was the point person and she's a great communicator! They took pics and explained the cause and gave me an estimate. All around I would definitely recommend them. read more

Would give 0 stars if I could. Spoke with Victor about having 1 sink replaced and 4 drains unclogged. He gave me an outrageous quote of $950 just for unclogging. Then when I told him his pricing is a little high he argued about how he's been in the business 10 years and you never know what's going on in these old buildings. I then had to tell him that the building is BRAND NEW. Which he then wanted to argue how renovated doesn't mean new. But I had to tell him the building was built from the ground up only 3-4 years ago... so no it's not renovated. It's brand new. He then said if it's new he could unclog for $750. Which is still insane. And then he told me that they charge anywhere from $100 to $150 per drain for unclogging depending on complexity and age of pipes. So I had to tell him that $150 x 4 is only $600 so I don't know where he got $950 and then $750 from... and that's when he tells me a few hundred up or down was negligible. I'm sorry, negligible?? Don't ever give these guys your business. I've never ever heard of a more shady operation. read more

Anna and Vi were extremely helpful. Anna was quick to reach out and dispatch their technician, Vi. Once arrived, Vi diagnosed the problem, assured me that it was less of a concern than I initially thought, and provided a straightforward fix. Appreciate that they're local to the area, would recommend in a heartbeat. read more

I Had John's plumbing and drain services come out to a few of my properties and every single time they were extremely professional and very knowledgeable and completed a tolielt valve installation and a kitchen faucet replacement. I was very happy and satisfied of the job they did. This company will be my go to for all installations and repairs not only because they did an outstanding job but did with such care and complete honesty. They truly stand out as one of a kind company where their experience speaks for it self. I highly recommend this company to anyone that wants a great deal but more important does the job in a spectacular way that sets them apart from the rest that are out there. We can't thank this company enough for their expertise and kindness in helping us out in a very stressful time. read more

John was awesome from start to finish. I had a big job and he didn't flinch. He gave me a fair estimate and then he followed through- always a risk. He did a wonderful job and it was a difficult one. We're happy to recommend him. Felt like hiring a friend up the street. read more

Anna scheduled appointment and even gave me rough estimate over the phone for sewer cleaning job. John provided service in professional manner, fast and, cleaned after the service is completed. I will call John again if I need a plumber read more

A few days ago, I found a stream of water in my backyard. Fortunately, I found John's Plumbing & Drain Services. At first, it appeared that there was a break in the sewage pipe...but, after hydro jetting and a video examination they found another serious break several yards lower on the hillside. Although this was a big job, I was informed every step of the way and felt that everything was under control. Aric, the job manager, was terrific at ensuring that the timeline was met, and all the work went smoothly. I am grateful to have found John's Plumbing & Drain Services. I highly recommend them. read more

John and team were very responsive to our call and sent out a tech that same day. He analyzed the problem and gave a couple of options. We schedule the repair based on the suggestion and have not had any issues. Would definitely use them again. read more

I called John's plumbing about a month ago for a problem I had been having. I called another company first and they came twice and did the same thing both times that didn't solve the problem. When someone from John's Plumbing came he took his time and made sure that the job was done right. We haven't had any problems since then. I would highly recommend them to anyone looking for a good plumber read more

I put out the call for a plumber and John responded within 30 minutes and was able to come out that night and Look at the job. He gave me an estimate and scheduled to come back the next day even though it was Saturday. He did the job quickly and efficiently at the price stated. I will gladly use Johns Plumbing as my main Plumber from now on. read more

Anna, the gal that answers your call goes above and beyond to answer all your questions. She will set an appointment with one of their great plumbers very quickly. I recently had all of my very old galvanized pipes replaced with copper. It was a big job and took some time to finish. John worked hard and let me know every step of the way as to what was going on. I have been satisfied from start to finish. John's prices were the best of the other 5 or 6 plumbers I had call. Most important he arrived when he said he would be arriving. I will not be calling anyone else for all of my plumbing needs. read more

Can't say enough good things about this company! They are extremely responsive and came out right away both times we called them and fixed everything correctly. Anna their dispatcher is amazing! Pricing is competitive and the service is great! Highly recommended for price, quality, and quick service. read more

Quick, Honest, and Affordable! We had a major drain issue in our kitchen, and John's Plumbing came highly recommended. They lived up to every expectation--arrived on time, diagnosed the problem quickly, and had everything flowing smoothly again within an hour. No upselling, no hidden fees--just honest, quality work. Will definitely be calling them again if anything else comes up! read more

Used them twice now and they are upfront about cost, come the same day, and are polite/friendly.

John came to save my day! He was professional and courteous. I was looking for a good plumber so I requested estimation through Yelp. He was very responsive and the price was very competitive. He was on time and explained the process so I have no worries. If you need a professional plumber, this is the guy you call. I checked the contractor license and business license prior to select this company. There were several companies responded. Some of them did not have a plumbing licenses. DO NOT HIRE ANYBODY WITHOUT THE CONTRACTOR LICENSE. Most likely they don't have insurance if something goes wrong. Regardless reviews, you do not hire anybody without the contractor license. You may check it here. https://www2.cslb.ca.gov/onlineservices/checklicenseII/checklicense.aspx read more

It was a great decision and absolute pleasure to work with John and Anna. Super responsive, fair price, descriptive in his scope of work, and great workmanship. Was right on schedule. Even had an electrician come out to add power for the leak detector he installed. Being in the trades, this communication and quality of work is getting harder to find. Thanks John and Anna. You can use us as a reference any time. read more

John's Plumbing was simply amazing! Professional, easy to work with, affordable and also very very nice. They are Very kind people who clearly know everything there is to know about plumbing and are honest about the job without trying to upsell or make anything more complicated than it needs to be. I honestly can't say enough good things about my experience! I highly recommend John's plumbing for all plumbing needs. And if I could give more than 5 stars I would! :) read more

We've been using John's Plumbing and Drain Services for all of our rental properties in Los Angeles for a while now and absolutely love them. Their service is excellent, their pricing is competitive for both small and large jobs, and they're incredibly responsive -- which we value highly! read more

I found John's Plumbing on Yelp and called on Friday afternoon and was able to get a next morning appointment. John arrived on time and was able to correct a drain pipe problem that was keeping us from obtaining final approval for our ADU. I will be calling him again for any plumbing problems we might have. read more

Victor, John and crew just completed a plumbing job for us that involved crawling under a tight crawlspace and a quirky shower system. They were polite and fixed everything, even going beyond and fixing a leak in the shower head and installing a new drain stopper. We have called John's Plumbing out several times in the past few years and they have been prompt, professional, and fixed our issues. I highly recommend them! read more

Thank you for the upfront honesty and coming out in a timely manner to handle my clogged toilet... even though work did not need to be done due to cross scheduling... Your time and politeness is greatly appreciated! read more

I have used John's for a variety of plumbing needs. Recently I called for them to flush out my tankless water heater. I call them for three reasons...1) reasonable pricing 2) On time 3) Friendly on the phone and amiable service. read more

Quick and great service! Also very affordable price! So easy to work with! Thank you!!