I had a downstairs sink that would sometimes back up when washing dishes in an upstairs kitchen…read more Since my regular plumber closed their business, I called Rockstar Plumbing. They made a next-day appointment & phoned when they were on their way. A very knowledgeable technician - Josh arrived & after checking the plumbing in the basement, explained where the problem was. I had the option of hydro jetting or pouring a clog-clearing product called "Liquid Lightning" (which I never heard of) down the drain. I found the product at Walmart & used it as directed. So far, so good. I have two water heater replacements as well as other plumbing repairs coming in the near future & I will not hesitate to call Rockstar Plumbing. Unlike many businesses today, they are honest, knowledgeable, and (as advertised) don't charge for estimates.

Joe did a great job and really helped me get through a stressful situation…read more The world needs more honest and fair professionals in this field! Thank you for letting me get on with my life

We had an issue with our sewer leaking onto our lawn. Mauricio came out with his assistant, and…read morethey used the camera to show us that roots had gotten into our pipes from a tree that we had a long time ago. After diagnosing, they were able to start the job the next business day to repair the pipes. They completed the entire job in just one day. The pricing seemed reasonable, and we really appreciated how professional, efficient, and honest they were throughout the process. They also handled a payment issue promptly and honestly in order to apply a credit. Everything is working perfectly now, and we couldn't be more pleased with the service. We would highly recommend this company to anyone needing plumbing or sewer work!

I needed a kitchen faucet replaced for my new home. After getting several disappointing quotes, I…read morefound Hotline Plumbing on Yelp and spoke with Geovanni who quoted a fair price. Today, Ben came to replace the faucet. He was on time, courteous and considerate. More importantly, he was very efficient and reliable. He kindly congratulated us on our new home and charged us exactly according to what we had agreed on. He also gave us a couple of tips and answered our questions. I appreciate the quality of service and the fair prices Hotline plumbing offers and will definitely use their services again.

We had our old galvanized main water line replaced from the meter to the house (about a 50-foot…read morerun, 3 feet deep), added a sub-meter for irrigation and pool water, and the experience was excellent from start to finish. The crew was professional, polite, and extremely communicative throughout the entire process. They walked us through what they were doing, kept us informed about timing, and answered every question clearly and patiently. The work itself was clean and efficient. Digging up a front yard is no small job, but they handled it carefully and respectfully. The trenching was precise, the copper line installation was done properly, and everything was restored neatly once the job was complete. It's rare to find a team that combines technical skill with strong communication and professionalism -- but they delivered on all fronts. I would absolutely use them again and highly recommend them to anyone needing main line replacement or plumbing work.

we had a video of the sewer blockage from another company. Sewer brothers came and gave us a plan…read moreand repair cost however once they hydrojet the blockage the plan had to be improvised. Great job with trenchless sewer repair and came back to make sure the work site was impeccable after the double trench digging. If you want sewer mainline repairs these are the guys. Noor Brentwood

Armando did a great job clearing my clogged drain. He showed up on time, was friendly,…read moreprofessional, and got everything working again quickly. The price was reasonable, and I appreciated that he also did a free camera inspection afterward so I could see the condition of the sewer line and understand what might need attention in the future. He explained everything clearly. Overall, it was a great experience, and I'd definitely call Armando again if I ever need a plumber. Highly recommend!

wanted to share my positive experience with your service. I truly appreciated the free, detailed…read moreestimate provided before any work began. While the scope of work was slightly over my budget, the overall experience was excellent. The scheduling process was seamless; I called in and was immediately given a legitimate service window. I would highly recommend this service to others.

We had a laundry list of issues with the plumbing in our house since moving in and didn't know…read morewhere to start (water pounding/dripping sounds in the bathroom, mysterious non-functioning water lines in the yard, etc.). Ara came out, immediately knocked a couple things off the list (servicing our tankless water heater) and helped us come up with an action plan for the bigger issues. The whole process was super smooth and he went above and beyond making sure we both understood the issues and proposed fixes and gave us very reasonable quotes for everything. If you're looking for a quality plumber who actually cares, I would definitely recommend!

Andrea and his team helped complete a repiping for my parents' home. They were thorough and…read morecommunicated well throughout the project. We would highly recommend.

They were one of the first to respond, and offered a reasonable price right away. They were able to…read morecome out even sooner than expected, and gave me a great price with excellent service. I would highly recommend them

EPIC SERVICE GREAT GUYS - ON TIME!!! RESPONSIVE!!! REASONABLY PRICED GREAT WORK…read moreETHIC.... ... The team was here 15 min early for an 8:00/9:00am appointment window. When was the last time a contractor or vendor was actually on time? Huge points for this.. The guys do everything and in our case spent 2 hours in 90 degree (shaded) weather to dig fiberous roots out of a catch basin that had not been looked at in at least 10 years. Recently discovered after decades of "deferred maintenance" by prevous owners. I have already recommended them twice today.... Don't bother with anyone else (but do get 2/3 bids just to be sure). These guys are the best plumbers our complex has used in 3 years... They will be back for annual jetting maintenance and other services...

Arrived promptly, courteous, fixed clogged line in under an hour! We have used them on many…read moreoccasions over the years and have always been pleased with their work.

Five stars. I own a rental in Burbank that had been backing up for the better part of a year, and…read moreCharlie's is the company that finally got it sorted. I called on a Wednesday afternoon with sewage coming up through a shower drain. Cesar came out that evening and worked late into the night, but the line would not open, which told us this was not a normal clog. The next day they excavated, got down to the blocked section, removed the clogged pipe, and jetted it clear. Once it was open they ran the camera, and it showed exactly why this kept happening: the old clay pipe was cracked and offset, with a corroded section of cast iron next to it. Cesar walked me through the footage and laid out the options, and we went with a full trenchless pipe burst replacement. The thing that stood out most was the communication. Cesar answered every question I had, no matter how small or how many times I asked, and he answered them fast. Everything was in writing. The scope grew as they found more, but every increase was explained and quoted before they touched anything, and the final bill matched the contract to the dollar. When they ran into an extra connection at a bend they handled it at no charge without me asking. My tenant works from home with strict privacy requirements and a hard cutoff time, and they worked around her schedule every single visit. Small things, but they say something: the whole crew showed up in matching Charlie's uniforms, trucks clearly marked, everything organized. When the job had to pause for the city inspection, they tarped and secured the excavated soil, covered the pits with plywood, and left the property clean and safe with my tenants living there the whole time. Their mascot is great too. After a week of dealing with this, having a team show up looking like they knew exactly what they were doing was reassuring. The crew did the entire 65 foot pipe burst in one day during an Extreme Heat Warning, close to 100 degrees, and still had water back on that night. They pulled the permit, coordinated the city inspection, and passed it. Huge shout out to Cesar, Javier, Hector, Oscar, Giovani, and Adrian. These guys worked hard in brutal conditions and I'm grateful.

I called this morning to get estimate to see where is the drawing in my front yard, they answered…read moreand scheduled right away! After call few other companies around Reseda, they gave me the most reasonable price over the phone and come in 35 minutes. I highly recommend and respect this company are professional, standing on time and under their word!

I had a leaky bathtub faucet and requested an estimate. The response was instant with a very…read morecompetitive amount, then they promptly arrived. Junior was quick, communicative, and very respectful of property. Bravo A-1 Apex!

Thank you Nazareth and Arthur! i have a condo in Encino and I'm a bit hesitant about finding other…read moreelectricians because I always feel like everyone just wants to make a quick buck nowadays but I'm telling you these guys are phenomenal. My HOA unit has been losing power the past few days and they spent extensive time teaching me the ins and outs of building code and proper ampage. They were able to tell me that I have been given low ampage for my home and that wasn't built to code so they were able to write an extensive report to send to my HOA. I cannot thank Arthur enough who answered probably over 20 of my questions over the phone. He's been diligent and knowledgeable throughout the process. You guys are fantastic. I would give ten stars. I'm not even kidding.

hired this company for an emergency sewer repair after my basement flooded. We initially agreed on…read morea $4,500 sewer line replacement. When additional work was discovered--breaking concrete and repairing another three feet of pipe--I was verbally quoted a total of $6,500, which I agreed to. I was never informed or consulted about charges totaling $10,000, which is what I was ultimately invoiced. The foreman pressured me to sign the contract without fully explaining it, and I felt taken advantage of given my age and understanding. There were also concerns about missing copper piping from my basement after the job was completed. The lack of clear communication, unexpected billing, and unresolved issues made this a very frustrating experience.

Shellback Plumbing and Drain is hands-down fantastic! If you're dealing with a water heater issue…read morein Santa Clarita, do yourself a favor and call them. My water heater had been giving me trouble over the last couple of months, shutting off sporadically. While I was usually able to reset it myself, it finally gave out completely. There was no gas coming through the line, and it just wouldn't ignite. I called Shellback, and within two hours, Moises arrived at my place. He was incredibly responsive, immediately diagnosed the issues, and gave me a clear breakdown of the work needed and the estimated timeline. The fix required replacing both the thermal pilot assembly and the gas control valve. Since the parts were covered under the manufacturer's warranty, he had to source them from an authorized dealer. To make sure we weren't left completely out in the cold, Moises got the gas ignitor working temporarily on day one. By 9:00am the very next morning, he had already picked up the warrantied parts and finished the permanent replacement! As a great bonus, he also flushed the water heater for routine maintenance before wrapping up. I was blown away by the turnaround time. From my initial call to a fully repaired, flushed system in under 24 hours. Exceptional service from Moises and the team. Highly recommended!

They have nice trucks and uniforms but they stole the 4 inch ABS pipe off the main vent pipe on the…read moreroof and moved it to the gas vent pipe. Also obsolesces, they installed a new sink for washing hands and attached the vent pipe to another vent pipe. That's not allowed. They had to come back and install a new vent pipe for the sink. This costing extra monies, extending many months of opening, and many months of lost rents. This causing hungry employees, new restaurant owner to suffer because of thief, poor management from Shellback regarding obsolesces and landlords to have a big loss. So sad, !!!