I left a review somehow got taken down . ill make it quick came to get a truck back up and running 3k turned to 8k nothing happened back in the shop march another 5k problem never gets solved service engine back in three weeks come back to see if we can work out something owner tells me no warranty work done at least four days after agreed date had to rent trucks try to talk to owner nope reporting him to better business bureau if you want to pay extra go to dealer save you a few bucks over going to this guy happy to upload receipts if it keeps review up terrible service outrageous prices and even worse customer service read more

max & nick are correct this place is a SCAM, they should be reported, I think I will report them. My RV wouldn't start, and I was having it towed, the tow guys tell me they know a mechanic(my 1st mistake) they towed it to this place full of scam artists and BS'ers. I told them when I brought it in that the fuel gauge wasn't working, they kept asking "when's the last time you put gas?" They charged the battery and started it in the first 15min I was there, then they all went on lunch and told me they would call me. Days went by and nothing, I called them and said what's going on? They asked if I could come down there. They told me my rotors were so rusted I could "kill someone" never heard that one. Vehicles sit, rust accumulates. He showed me a rotor like I had never seen one, then he told me that I needed two new batteries, I said well that's a lie, I literally just purchased the one like a week ago. Then he said I had electrical problems, needed a new fuel pump, the gas gauge wasn't working(which I already told them) and blah blah, I said what's the estimate... they said they couldn't give me one, then the guy Gaby said it could be $2500 or more, they don't know. Then they claimed it could be weeks months for a fuel pump, a place on the northside had it that day, other parts places said it could be there in a couple days. They acted like they didn't want to do any of the work. They replaced two wires near the bum battery. He kept telling me to take the vehicle, they have other vehicles, it's not worth fixing. I'm like wtf!!! I was super pissed. I'm like you've had my vehicle for days and didn't do anything. He said just take it and give me the $30 for gas and one hour labor. Knowing damn well they didn't work on it for even that. Then he said just give me the $30 for gas and take it. Then he claimed they'd work on it for "3 hours" and call me tomorrow. 8:30am I get a call saying it was ready. Now I had left there in the afternoon, they close at 5pm. There is NO WAY IN HELL they worked on it for 3 hours. They just charged the battery, th When I went to pick it up I asked over 5xs what did you do? What work did you actually do? pepe just kept saying "we got it started" that's all he said, they didn't do ish!!! they charged me for 3hours had my vehicle almost a week and didn't even replace the battery, 3hrs x $140 an hour SCAM, for $450 they could of at least replaced the battery.., all they did was give me an estimate of what needed to be done, including replacing the battery, which is like $200, they couldn't even do that! Then the tire was low as hell when they knew I was picking it up, you couldn't even put air in the tires. I should've called the police on them, cause this was clearly a robbery, they did nothing, and charged me for work they didn't even do. update: I reported them to the BBB and asked for an explanation of charges, since all they did was put gas in my vehicle... of course they didn't respond cause they can't explain the charges. read more

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Pepe and the boys at Roscoe and Western were wonderful. My car was making a weird noise and they were able to fix it within 15 min no problem. Very reliable and very kind. Will definitely be going back. read more

During a recent oil change for my new-to-me used car, the golden touch chain informed me the car would need around $3k in repairs. So began my long search for a trusted mechanic in the Chicago area to confirm that claim. After doing some digging, I learned I'd need just new front and rear brake pads and rotors, and that the rest of the issues either weren't real or weren't urgent. Of the many places I called to take a look and give me an estimate, I was quoted ridiculous amounts of money for parts alone, and told it would take at least a day to fit me in to examine the car, longer to make the necessary repairs, thus inflating labor costs. I work in Chicago public schools, that much time off is hard to get, and I need my car to get to work. The day I called, the guys at Roscoe & Western Garage told me to come by so they could take a look at the car and give me an estimate, and said it would take about an hour. 45 minutes later, they called me back and gave me an honest quote for parts and labor. They didn't have an openings that afternoon, but told me if I brought it by the next morning they could have it done in three and a half hours. That was true, and the total price came out to be less than originally quoted, as they're supporters of CPS teachers and staff. For payment, they take cash, check, and all major credit cards, and their convenient location is a huge plus should you need to get shopping done while they're making the repairs. Throughout the entire experience, everyone at Roscoe & Western Garage was friendly and professional. I'm very pleased with their work and response time, and while I hope to not need them anytime soon, I know exactly where to go when I have car trouble! read more

I was out of town and my husband called to say that our car was dying. Having not had anything more serious than an oil change done since moving to Chicago- I called everyone I knew asking if they had a trustworthy mechanic. No one did- so I directed my husband to the closest garage. Everyone here was great, very helpful, honest and fairly priced. We ended up having to get some parts replaced, but they thoroughly explained everything they were doing and offered to show us all the replaced parts (even calling me and explaining why the were damaged). I know it's called truck repair, but I would recommend this place to anyone- and I know they work on all kinds of cars/trucks. Sent a friend for an oil change and she was very happy w/them as well. read more

Great services, affordable price. I brought 3 of my straight trucks for various reasons. For inspection, for repair, even power wash. They took care of my properly, gave me a fair price, and were very fast with their services. If you have a pick up truck, staight truck or any kind of heavy duty vehicle, this is the place for you to fix it. Thank you read more

Where do I start? Well if you're looking for a place to provide a $200 estimate, this is the place to be. If you want a shop that will provide an estimate on items that you specifically said not to provide an estimate on this is definitely the place. If you're looking for a place to tell you that they cannot complete the work without doing any of the other work that's recommended on the estimate, this place is must visit. If you're looking to say, thanks, but no thanks, and ask them to put everything back together as it was, but are told they already started taking everything apart... Well I think you know what I'm going to say... Yup! This is the place to go! Now here is the best part, I tell them to put my vehicle back together and they do, even though they originally said that they couldn't replace some parts because everything had to be done at once.... Sounds fishy right? I'm all for up-selling, but to lie about it? Wow! I take my truck to my regular location and I am charged 45% of what they tried to quote me. To add insult to injury my mechanic told me they cross threaded EVERY lug nut on EVERY tire and over torqued them as well. If it was possible they would get no stars, but since I can't, I'll give them 1 star for at least smiling and saying thank you when they ran my credit card for the "estimate". read more

Stay clear of this place if you are looking for an honest, fair and good job done to your vehicle. These guys are the biggest scam artists I have ever encountered. They told me that I basically needed to send my truck to the scrap yard and wanted me to spend $8000 plus for a new engine, transmission and alternator. They knew I was In a bind and sought to take advantage. I found another mechanic who got my truck back up and running for $1100. read more

I didn't have any repairs done here as I have another mechanic I've used, but my wife had bad car troubles near their shop and she pulled over there. They took a quick look at the car and told her to not take it any further and let her store it in their shop over the weekend until my regular mechanic could have it towed to his shop. If I hadn't thought the issue was related to his last work, I would have just had them fix it. Either way, they did way more than they were obliged to do and I'll definitely consider taking my car to them the next time I need any work done. Thanks for helping out my wife and I in a pinch! read more

These guys took great care of me and my truck. I called a place that didn't work on .diesels and they recommended Roscoe and Western. I went in kind of last minute, they fixed my problem, were very affordable, and gave me tips for continuing maintenance. They keep digital records, including photos, of the trucks the trucks they maintain. I drive from southern Mexico to Chicago every year, and will be going to Roscoe and Western next year when I come back. read more

These guys are excellent. I have used them twice for my company's truck; both times was satisfied with the quality and transparency of their work. I will be using them again in the near future. read more

These guys bailed us out of a huge jam and are probably the nicest mechanics I've ever met. And most importantly they know their stuff. If you have an RV or big truck you have to go here. Great guys, great service. read more