polished nail lounge is super affordable and the service is fast! i got my nails done a month and a…read morehalf ago and they're still going strong. just got a new set today.

DO NOT FALL FOR THEIR "HAPPY HOUR", DO NOT TRY TO SAVE MONEY HERE! I decided to give this salon a…read moretry because of their Happy Hour special ($25 gel manicure and $20 pedicure), but unfortunately my experience was extremely disappointing. The biggest issue for me was sanitation. As someone who takes cleanliness seriously, especially when trying a new salon, I brought a brand-new cuticle trimmer and my own personal nail kit that was still sealed in its original packaging. I only asked the technician to use it after I observed him preparing to use tools that appeared to have just been used on the customer immediately before me. The service itself felt extremely rushed. I had gone in with my mom and we were both going to get the same thing, yet while she was still receiving her pedicure, the technician had already completed BOTH my pedicure and manicure. I had not had my nails done in 3-4 months, so there was plenty of cuticle and nail maintenance that needed attention. Instead, he barely touched my cuticles, did not properly shape or file my nails straight, and made no effort to trim or clean them up. The polish application was sloppy, uneven, and looked rushed. To make matters worse, he accidentally messed up my thumbnail while applying the top coat. Rather than properly fixing it, he simply painted over the damaged area and sent me on my way. When I politely expressed my concerns, another employee dismissed them and claimed my cuticle trimmer was "old," even though the technician had opened it from its sealed packaging himself. When I explained that my concern was sanitation and that I had seen tools being reused between customers, my concerns were brushed aside. The technician's attempt to "fix" the manicure only made it look worse. As if that wasn't enough, I nearly slipped on a puddle of water on the floor while leaving. Only after I almost fell did staff warn me to be careful. A wet floor in a customer area is a serious safety hazard and should not have been left unattended. I own a business myself and understand that mistakes happen. I remained polite throughout the entire visit and simply expected basic cleanliness, quality workmanship, and professional customer service. Instead, I felt rushed, dismissed, and disappointed. If sanitation, customer service, and quality matter to you, I would strongly recommend spending your money elsewhere.

I took my daughter for pedicures without an appointment, and we didn't even have to wait. Sen was…read moregreat for my daughter's gel pedicure, great service and made her comfortable.She was super happy with her pedicure! Mila was amazing for my gel pedicure as well. Very nice, great service. Overall we love coming to Herbal, everyone is nice, it's relaxing, and we're always well taken care of!

I would definitely recommend this place. Van was super nice and she made sure I was happy with the…read moreservice!

This place is so clean, so cute they offer little treats and snacks. Their prices are pretty…read moreamazing for the quality of work they do. I've gotten builder gel and gel x that's lasted a good month or longer. This is the only place I'll come, if they don't have availability I wait which usually I get impatient and will go elsewhere. But they are just that good

Incredible first time experience! Their team was so attentive, they have a beautiful selection of…read morecolors. And they just understand nail aesthetics, loved my French tip pedicure and gel x set! Kim thank you for such a wonderful experience Love the calming ambiance This is my new nail spot

I had a really good experience at this nail salon. At first, I wasn't completely happy with how my…read morenails turned out, but what stood out to me was their customer service. The staff was very understanding and willing to fix the issue without any attitude. I ended up staying, and I'm so glad I did because the final result came out exactly how I wanted. They were patient, attentive, and made sure I left happy. It's not always about getting it perfect the first time, but how a business handles it and they handled it really well. Overall, great customer service, high-quality work, and they truly care about their clients' satisfaction. I'd definitely come back and recommend them to others.

The worst nail salon experience ever. They use really cheap quality gel polish, which is already…read morepeeling and chipping after a week on my real nails. The polish is so bad, it's making my real nails break off completely and they aren't even that long. The nail tech had a really bad attitude when I asked her to fix something. She cut my toenails crooked. She was blaming me for moving. Untrue She got a big tip but was so rude and declined it and said I don't want it. Huge attitude and the business owner has no idea how to run the business. With how poorly it's running, it won't last long until things change. Not coming back here again.

Kelly did amazing and did exactly what I asked for. I originally went in to get a Gel X set but…read morechanged my mind as I wanted to go with my real nails. So I got hard builder gel instead. They were very accommodating and even though they were getting ready to close Kelly still executed my nails. Will be coming back again

Love this new shade of red Kim did amazing on my gel…read morebuilder. She shaped them how I wanted and cleaned my cuticles. My natural nails have grown so much and I trim them every time. Lin & Anh are my go to for my pedicures and I moved away from square shops toe nails to rounded edges. Looks so much nicer on my feet. Remember cash only. Parking can get tight. But when the hair place is closed you can park there. Appointment is the best because this place is always booked and busy.

This place is excellent. If you are looking for the most professional, intelligent, talented group…read moreof people doing your nails. This is the place. After multiple disappointing services at other salons in Orange County, I finally found a place that understands that being a nail tech is a craft and prioritizes healthy nails!!! I've been coming here for almost 2 years and I very much enjoy every appointment. Rachel and Cindy do my manicures and Grazziela does my pedicures. I appreciate them all. They use quality products. They have super clean sanitation practices. I always leave happy. I literally only had one nail break the entire time since coming here and that was honestly my own fault because I loved my nails so much that I waited +5 weeks to come back.

The tldr; come get your nails and toes done here - you won't regret it…read more I have the pleasure of regularly getting my nails done by the fabulous Rachel Messick. My very first appointment she talked about nail health and I honestly learned so much. I've been coming back ever since. I have NEVER not been completely satisfied with my nails and the experience. I look forward to coming in and catching up with Rachel and leaving with nails I can't stop staring at. She is an artist through and through and I love showing off her work to everyone I know. I get basic gel (or at least I think it is) and my nails always last - I go about 4 weeks between appointments. I've also gotten by nails done by Grazziela, another artist at Vacation Nail Collective. She too did an amazing job! I've been meaning to book a pedicure with her and have been eyeing her books. Just need to commit! The location is also super cute. There's parking either on the street, the lot behind the building, or a parking structure about a block away (don't worry it's free). If you park in the parking garage there is a very cute cat that lives in the nearby houses and it will likely come out and greet you if you walk by (10/10 experience). If you're hungry or thirsty after your appointment there are SO many good cafes and restaurants near by. Since the artists here are so talented, their books fill up fast, so book quickly! Enjoy your pretty nails and ignore how bad I am at nail pics.

I have been coming here for years. Love the staff, the owner Kelly and the vibe. Everyone is always…read moremore than happy to help.

Obsessed with my nails Terry is an exceptional nail artist…read moreAnd lovely to talk with. I always asked for Terry and Mindy for my toes

My nails an always amazing. I feel like a rockstar. I got my Easter Nails and Toes. Looking good…read moreand feeling clean and Fresh.

To the owner in your poor response and refusal to acknowledge and false claims about of events…read morewhere your employee waxed off my eyebrow. First you lied about me wanting additional services. Per your other reviews once you walk in your Bombarded with harassment to add on services and when you say no they continue to badger you. You're also the owner your picture matches you when I spoke to you. I was in tears as my skin was burned and eyebrow waxed off. The picture clearly shows where my micro blade line is and how she waxed off and went up high. All she had to do was trace the line. The picture clearly shows as day! You're a liar and a horrible businessman. You clearly do not care about your customers! I was crying and explain what happened and you didn't care. What this shows is that you have no integrity about your business. There is another nail salon in same parking lot that I suggest everyone take their business to. Again go back to customer service 101