Wow. Love my car and David was very helpful sales person…read more Great detailing the car, all looked NEW!!!! Best place I have ever experienced in ALL my life buying of used cars, David A

::Edit after manager response and salesman message::…read morePrevious rating still stands, however after reading the managers response, getting a message from the salesman wanting to talk to me about my rating and seeing the price increase on the Jeep I had to pop back on and say maybe they know that the listing is dishonest? And to the managers response about adding a service package and other things, I was actually told the exact OPPOSITE. I was told it's a used car and if I drove out the lot and the engine fell out at the stop light up the road I was out of luck. Almost a direct quote. And in the same conversation was told repeatedly how you stand by your cars. Not sure what to think.

Salesman Edgar and Breyden were both amazing and made getting my dream truck an absolute breeze. I…read morehighly recommend asking for them if you're in the market for a new Toyota or used vehicle they have. 10/10 service and quality and both go above and beyond your expectations. Lori the finance manager made everything smooth and fast as well. The whole experience was perfect.

Service 5 Stars + Sales interactions 0 stars = 3 Stars for experience…read more On my fourth 4Runner and fifth Toyota over the past 35 years. Even though I live out of the area, my most reliable and trusted service experience has consistently been with Roseville Toyota. That's exactly why I coordinate my maintenance around trips to the area. Kerry S. has been my service advisor many times, and I always appreciate his straightforward, practical advice - telling me exactly what makes the most sense. I'm truly grateful for the excellent care I receive here. While my service experience has been truly exceptional, I would NEVER purchase a vehicle here based on my interactions and observations of the sales team. Car sales traditionally carries a stigma, but the conversations and interactions I've experienced and overheard here represent the worst of the worst. Being present for extended periods of time during service visits over the years, and with what I call a carefully tuned gift of situational awareness only confirmed this conclusion. Its big corporate numbers game here only, and not worthy of any loyalty.

Excellent and friendly service!First class all the way. I highly recommend anybody that needs her…read moreaccurate fix to come here.

We had such a great experience purchasing our car from Niello Acura on Friday, September 4th, and a…read morehuge part of that was because of Nicholas Shaffer, our salesman. Nicholas was incredibly helpful throughout the entire process. He answered all of our questions, was extremely knowledgeable, and took the time to make sure we understood everything. He was polite, professional, courteous, and never made us feel pressured or rushed. Buying a car can sometimes be stressful, but Nicholas made the entire experience easy and enjoyable. He truly went above and beyond, and we really appreciated how well he treated us. I also want to give a special thank-you to Mike Joudeh, the finance manager. Mike was also extremely helpful throughout the process and made the financing portion of the purchase straightforward and easy to understand. He was professional, patient, and took the time to answer our questions and make sure everything was taken care of. Both Nicholas and Mike made what can often be a stressful experience feel comfortable and hassle-free. We really appreciate the excellent customer service we received from both of them. If you're looking for a vehicle at Niello Acura, I highly recommend asking for Nicholas Shaffer and Mike Joudeh. They were both wonderful to work with and helped make our car-buying experience a very positive one!

If I could leave 0 stars I would. I have not been able to drive this car in months because since I…read moregot it there has been problem after problem. The transmission went out, radiator cracked, leaking power steering fluid, needed the power steering all fixed all together. I spent at least another $5,000 fixing this piece of shit car.

I bought my dream truck--a 2002 Ford F-350--from this dealership, paid $20,000 cash in full, and…read morethey've treated me like absolute garbage ever since. Not only did they fail to transfer the title to me or the DMV, but the truck was sold to me with undisclosed mechanical issues that caused me to get into a non-fault accident. Now, my dream truck is totaled, sitting in a tow yard, and I can't even get it back because I don't have the title. This is beyond unacceptable. I trusted this dealership with my hard-earned money, and they completely failed me. I've tried giving them a chance to make this right, but they've done nothing but disrespect me and avoid taking responsibility. Let me be clear: if this situation isn't resolved immediately, I will be filing formal complaints with the Better Business Bureau (BBB), the Department of Consumer Affairs, and the DMV Investigations Division. I'll also be speaking with a lawyer and taking this up with local authorities for fraudulent business practices. Do not buy from this dealership unless you want to be ripped off, lied to, and treated like you don't matter. I will make sure others know exactly what kind of business this is. Fix this NOW.

Here I am back again at Enterprise Car Sales. My experience was so good, that I brought my daughter…read morehere to check out the cars. We were mostly planning on looking to see what her options are and what payments would be like. As a young adult, a car payment could help build her credit, too. When we walked in, it was an hour before Enterprise Car Sales was to close. We were greeted by Jimmy. Jimmy had a smile on his face and took us over to his desk. I felt like we were with the right person because Jimmy had more than half a dozen awards around his desk. He let us know that these cars used to be rentals and that they go through a 109 point inspection. They are priced below Kelly Blue Book pricing, so no need to worry about haggling. After asking my daughter what features she would like to have, and what kind of monthly payment she could afford, Jimmy took a few minutes away to find her something that would match what she wanted. He allowed her to test drive a few cars and after the 2nd test drive, she was set on her new car. What a beauty! While we were inside going over the paperwork and doing the down payment, someone was outside super cleaning her car. The process isn't quick when you are looking for what's perfect for you, but the experience at Enterprise Car Sales is worth the time! Thank you, Jimmy!!

Potential customer having a hard time with parking and one of the salesmen was extremely rude to me…read morefor no reason whatsoever. I don't know his name as nobody could tell me who he was based on my description as I wanted to complain to management. He asked me to move my car, I gave a suggestion for more clear parking as the customer parking sign points to the lot I parked at (since there was no more parking in the adjacent lot outside the sales building. 3 other cars were parked in the same lot, and someone came to park right after me and he didn't say anything to that customer. I said it would be easier to figure out if the signs weee easier to read and the told me to "keep my suggestions to myself." Extremely rude, unprofessional and unwarranted to talk to a customer that way, in front of other customers he was helping. This is unacceptable behavior.

Glen! We bought the Tesla from you yesterday. You are one of the kindest men out there. So…read morepersonable, genuine kindness and friendly nature. There is hope for the future thanks to people like yourself and those wonderful sons of yours. I'm a naturally socially awkward person and you made me feel so at home, like I was hanging out with an old friend. Our collective three ADHD brains could be best friends I swear lol! The car blew me away. Driving home was how I learned of the one pedal driving - Brads whiplash will recover don't worry! I'll also be requesting a survey for feedback if I don't see anything emailed to me this week. Thank you Glen, I owe you a box of cookies. Katie and Brad. (PS) Your insurance had better solved that issue or we ride at dawn.

Had a very smooth experience with Josh Alawad. My process felt very seamless. He was very friendly…read moreand professional. I recently had some very off putting encounters at a few dealerships that made me never want to shop at one again. I was lied to about having a vehicle available to look at and pressured to consider other options I repeatedly said I wasn't interested in. I did not feel any uncomfortable pressure with Josh and got exactly what I wanted. The Carmax app is very user friendly. I was able to request my vehicle to be transferred to a location near by to test drive for free. My vehicle was ready and pulled up at appointment time. Paperwork was quick and easy. Thank you!

Ive purchased FOUR Hondas for family and commuting and have never had issues. They are the most…read morehonest, upfront team in town!

Beck's Auto Sales has been in Roseville for over 30 years. I've purchased 3 older Hondas and 1…read moreAcura from them. I feel confident buying from Brian or Doug bc they go over the cars they purchased and make sure they have good brakes, new or newer tires, etc. Honest and have a solid reputation.

5-Star Review for Hayes Auto Sales in Roseville, CA I…read morerecently purchased a Ram Eco-Diesel truck from Hayes Auto Sales in Roseville and couldn't be happier with the entire experience. My wife Teresa and I had been searching nationwide for the exact color and interior configuration we wanted, and Hayes had it. On Sunday, July 5, 2026, I found the truck. We drove up from Monterey on Monday, July 6, 2026, and while the truck wasn't quite ready when we arrived, the team handled everything with complete professionalism and transparency. General Sales Manager Murray Shane, along with salesmen Clint and Ronnie, were outstanding. They were upfront about the minor issues that needed to be addressed and assured us that the owner (John) wanted the truck sold correctly without any problems. True to their word, they gave us first refusal at the quoted price. On the following Friday, July 10, 2026, they called to let us know the truck was ready -- with a complete set of new tires installed and the issue fully resolved. The finance team was equally impressive. Jeff handled the initial paperwork on our first visit, and Jori was there to finish the paperwork. Jori and Murray stayed late (they kept the dealership open an extra hour) when we drove back up from Monterey to finalize everything. Their flexibility and dedication went above and beyond what we expected. What made this visit even more special is that I actually knew Murray Shane from 32 years ago -- we had worked together briefly back then. I had no idea he was at Hayes when I first walked in, so it was a wonderful surprise to reconnect after all that time. It really is a small world, and it was great catching up with someone from so long ago. Murray was incredibly accommodating and made the whole process feel personal and trustworthy. I highly recommend Hayes Auto Sales to anyone looking for a vehicle. The team's professionalism, honesty, and customer-first approach stand out in the auto sales world. Clint, Ronnie, Murray, Jeff, Jori, and the rest of the crew truly delivered an excellent experience from start to finish. We'll definitely be back in the future and will be sending friends and family their way. Thank you, Hayes Auto Sales!

Disappointing experience at Hayes Auto Sales in Roseville.Our salesman, Ronnie, was friendly, but…read moreunfortunately he was not very knowledgeable about the vehicles and it felt like the main priority was making the sale rather than making sure we were taken care of. During our test drive of an Acura, a sensor warning came on. Ronnie noticed it, tried looking into it, but couldn't figure out the issue. I assumed it would be fixed before we purchased the vehicle, but that was not the case. After completing the paperwork, the warning was still there. We were told cleaning the sensor should fix it, but when we got home we discovered the sensor was actually missing. We had to fight with the owner, John Hayes, to replace a part that should have never been missing when the vehicle was sold to us. Buying a car is a major purchase, and customers deserve honesty, attention to detail, and a safe, reliable vehicle. Make sure you thoroughly inspect anything you buy here before leaving the lot. There are better deals and better customer service experiences elsewhere. The only positive part of our visit was Clint, the kind older gentleman at the front who was genuinely helpful and friendly.

This is my second car purchased from Autonation Honda in Roseville…read more Our salesperson Ahmad was amazing. He listened to our needs and showed us used and new models. He was very knowledgeable about the products and helped us evaluate our needs to the appropriate units. Negotiations was easy with very little back and forth and closed the deal within an hour. Once the deal was done the paperwork took longer mainly because they were so busy for Memorial Day and it seems everyone was buying a Honda- lol. Overall, nice selection of vehicle to choose from, knowledgeable staff, friendly service. This is a second car we purchased from this dealership over the last several years, so I highly recommend them.

Buyer beware - Autonation Honda of Roseville will not assist you with issues after purchase. It's…read moreclear why they aren't accredited with the better business bureau. I purchased a 2019 Honda Clarify in April of 2025 and was initally very please with my purchase. But when I went to file my taxes this year, I found out the dealership did not submit the required time of sale report to the IRS so that I could claim the clean vehicle tax credit the car qualified for. I tried reaching out to both the salesman and the finance manager who sold me the car initially for help - ironically in an email where the salesman, Malek, assured me that one I buy from Honda I'm a part of the "Honda Family", and they never responded! I called multiple times with and was told another finance manager, Kyle Smith, was responsible for filing these reports. He never returned my calls or voicemails. So finally I drove all the way to Roseville from Sacramento to handle it in person. Kyle Smith, their finance manager, was incredibly rude and dismissive, and wouldn't let me get 2 words out before interrupting to tell me there is nothing they could do. He walked off and refused to help more. I turned around and found another manager who was able to go to their "controller" Sabrina Radoff and she magically found a way to press the required buttons to file the report they should have filed a year ago. No one apologized for how I was treated by Kyle or for not returning my emails or calls until I sent an email asking for an apology and explaining how awful my encounter with this business was. Lesson learned: Do not buy from Autonation Honda of Roseville - they are happy to help before the sale, but afterwards, getting them to do basic things to help you is like pulling teeth.

I recently purchased a 2021 Prius Prime, and Phil Cunha was my salesperson. He was professional,…read moreknowledgeable, and made the entire process smooth and stress-free from start to finish. He took the time to understand my budget and worked hard to help me get into the vehicle I wanted at a lower cost than I expected. What really stood out was his honesty, patience, and willingness to answer all of my questions without any pressure. He kept me informed throughout the process, made sure everything was handled efficiently, and genuinely seemed to care about finding the right solution for me. Buying a car can often feel overwhelming, but Phil made it an enjoyable experience. I appreciate the excellent customer service and would highly recommend him to anyone looking for a vehicle. Thank you, Phil, for making this purchase such a positive experience! My husband and I are enjoying the Prius.

I scheduled an appointment with Lexus of Roseville for a factory recall repair. When I arrived, the…read moreservice porter told me I wasn't in their system. He seemed frustrated that I was there and didn't offer to help resolve the issue or reschedule the appointment. Even after I showed him my email confirmation, he simply repeated that I wasn't in the system. I noticed the service advisor listed on the confirmation email was Ed McNanna, so I asked if he worked there. I was directed to Ed, who explained that their online scheduling system "doesn't work" and advised me not to use it in the future. He did agree to squeeze me in for the recall service, which I appreciated. I also mentioned that my maintenance warning light had recently come on, but I was told they wouldn't have time to look into it. I understand it was a holiday weekend and they were short-staffed due to multiple employees calling in sick, so I do appreciate that they completed the recall work. That said, the overall experience felt disorganized and underwhelming, and I'll likely be taking my vehicle elsewhere for future maintenance.