5 stars all the way across. Clean, helpful, and kind. When I walked in I was greeted at the door, I believe her name was Jasmine she was so sweet and went back a few times to look for shoes for me. Anthony is a Rockstar! He went above and beyond with making sure I was also finding everything okay and even shared some history on the Vans company. He was so helpful and kind to me and every other customer in the store. 10/10 recommend. read more

Halima was super helpful and went and beyond to help with our shoes. She is super awesome.

Good prices and always a sale. Employees are very helpful in getting the size you need. Such cure kids shoes with dinosaurs rainbows and glitter, how fun are theses for young kids read more

Vans Outlet - just a few pairs of shoes for the granddaughter - Shoe Stores Near Me - Livermore, California

This place has been here since the grand opening of the Livermore outlets in November of 2012. It is strategically located within 2 other sports apparel show shops in this busy corridor of these open air outlets. They always seem to have 2 shirts for $30 deals going on . The check out line is usually rapid . During peak season and Christmas holiday shopping season times , there is a line to get in and they limit the amt of customers for their safety loss prevention and a better shopping experience for you . The store is clean and they have everything VANS. All the colors, jackets backpacks . The place is kept clean and tidy . Customer service here is sufficient never have any issues here . Also there are numerous beaches which you can try on the shoes first before deciding to buy them . VANS has stood the test of time for when there peak was the 80s and 90s but they keep going strong . I mean who hasn't bought a pair of VANS when their were young? 5/5 read more

The particular experience I had at this store Friday 12/19 left a huge unsatisfactory impression in my spirit by the Caucasian male employee working that afternoon. I was shopping for vans for my two nieces for Christmas gifts who are pre teens and I was looking for help finding shoes in their favorite color. A young lady brunette hair was very sweet and she was helping me with grabbing pink and purple shoe options for me and checking sizes. While I was waiting in the middle of the store for her to come back to me this Caucasian male employee comes up to me and, not only does he Not ask to assist me with help, but he asks to take my shoes I was deciding on to the front counter to be placed. I was a little taken back because first he did not offer help to me but only wanted to take the shoes I was not even fully decided on to the front and away from me. While Im standing there waiting for the other young lady who was very sweet and kind to come back, I noticed all the other customers walking around with shoe boxes in their hands, some even this Caucasian guy was helping. I waited to see him ask to take their shoes to the front counter and never once did he ask them! Some people had two or three boxes of shoes while he was assisting them but he NEVER told them to take their items away while they were actively shopping! Why me??? Why as the only African American person in the entire store would he approach me??! It became clear to me what he did! He profiled me! I watched for over 10 mins him give good service to everyone else but me! This guy made my shopping experience uncomfortable! Even with the kind young lady assisting me I decided not to even spend my hard earned money at this store! Racial profiling someone who intentionally came in your store to spend money is unacceptable. More training should be done to make sure all customers feel respected and welcomed! I spent over a thousand dollars this day at stores that had real standards of service and ethics! I will never come back to any Vans store because of this employee and how he treated me this day! If he represents this company I cannot imagine how else he treats people who look like me who are trying to shop! Please do better Vans!!! read more

Probably one of the best stores at this outlet mall. Two pairs of real leather shoes for $60 is a steal. Great selection - both sale items and more current 'full' price available and in stock. Sale shoes are $40 and you can get a second pair for 1/2 off. Real leather - as opposed to the base model plastic at Nike. Some skateboards and clothes all very clean and organized. Good helpers and and overall pleasant shopping experience. Go ahead... go on a date night. You get a pair for $40 and your other half can get one 1/2 off. A good deal could be very romantic. read more

I am not usually fan of outlets but with this particular Vans store I may have to change that opinion. First off the customer service was spot on. Everybody from the person greeting us to the cashier were helpful and friendly. Secondly the staff kept the store in impeccable order. Everything was neatly tucked away and when something was looked at, the staff immediately made sure it was placed back in the correct spot. While with clothes its not a huge issue it is with shoes. Too many shoe stores devolve into a chaotic mess... not this one and it was easy to tack down shoes by size and style. Price wise they were fantastic and had a great selection. read more

AMAZING SKATEBOARDS! I know the skateboards may be expensive but their so worth their price! I got a penny board there in September of last year (2021) and it's still in perfect shape. The longboard could get dirty but their still in good shape. If your planning to use a skateboard I recommend getting a longboard for cruising and penny board for sharper turns. Thank me later! From, elise ! read more

Vans Outlet - the longboard - Shoe Stores Near Me - Livermore, California

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This was such a great shopping experience! All of the employees observed social distancing and mask-wearing. The store was also clean when I came in, with shirts neatly folded and the shoes clearly displayed with prices right in front. I was greeted by Trish as I entered the store, who quickly answered my questions regarding the products I was looking for. She informed me of all of the promotions without trying to upsell or pressure me at all! I felt very relaxed while working with her and she let me go explore the store with my friend who I was with. After finding a couple of Pro Model shoes I wanted to buy, I went up to the cashwrap area where John helped me out. John was a really awesome cashier who was friendly, courteous, and offered a lot of insight into the store and various products around it. This experience truly made my day, and the best part was the insane deals I got on my kicks! You can quickly tell that they love working for the company and are always willing to help. I will definitely be back for more shopping once i wear through my ever-growing collection of shoes. Thanks to everyone there. I'd highly recommend the Outlet (specifically this one) for their huge selection and great staffing. Much love guys! read more

Vans Outlet - Kyle Pro 2 in Antique/White! - Shoe Stores Near Me - Livermore, California

Prices are a scam and Vans does not price match. $70 for a classic? I walked out and ordered the exact same pair of shoes for $39.99 at Kohls. Absolutely no reason for paying an extra $30. The employees were very friendly and the facility was clean! I won't be back though. read more

My vans came apart at the toe and I've barely worn them. I tried to exchange them at the outlet and the lady working there refused to exchange them. Like they would come out of her paycheck or something. You know dang well vans would give the store credit but this cheap person that claimed to be management told me no. I will never buy another pair of vans again they simply are not made like they used to be and the employees do not stand behind the product. They act like it would come out of their check if they give you warranty. Very dissatisfied and will never buy vans as long as I live. I would rather walk barefoot. Vans are not what they used to be all I wanted was an exchange but these hosers wanted no part of it. I'm an older dude not a skater I barely wore these POS shoes. Efff vans and the outlet store I'll never ever be back. Absolutely terrible customer service they could care less about customer satisfaction I am really displeased and would rather headbutt the ground than give a dime to Vans. read more

Vans Outlet - Less that 6 months old and barely worn. Vans are not what they used to be. - Shoe Stores Near Me - Livermore, California

Shop at this store first days since they open and move locations. Great customer service every time and always find good deals. I see complaint about some shoes are the same as the website. Honestly that is really not a bad thing. That's usually means the one you are buying is either the latest style or is their classic one that never go on sale. I usually know what I'm looking for before I walk in. It's an outlet store, that means they might have more random styles in the inventory. During covid, stores are in density control, therefore, maybe is 1 person doing 2 people's work. Just be consider of others, plan before I go. Save my time and save theirs. The staffs there are always very helpful and willing to help. At least that's how every time me and my boyfriend feels when we were there. read more

Andreas, Great customer service- outstanding! Very knowledgeable of all the shoes, extremely helpful and polite.

This store is located in the San Francisco Premium Outlets. However, it is NOT in San Francisco it is in Livermore. I had a good experience at this store. Nice employees. There weren't shoe boxes everywhere. I found the shoe I was looking for immediately. My daughter couldn't find her size, I asked an employee that was in the area. He promptly had someone find her size and brought it out within minutes. When we went to check out the line was long but we didn't wait very long because they had plenty of employees available at check out. Nice store with lots of selection. read more

This place is crap. You can't get service, lines take forever and no staff care. I asked if anyone else could come out to deal with checkout line and was told no. I left my proposed purchase and left those assholes. read more

My friend took me to this location to buy me a pair of Vans for my birthday. I've never owned a pair. I have a wide foot and I'm very picky when it comes to shoe shopping. The store was super huge and didn't know where to start. All of the employees were helpful, then Cecilia came around. I told her my scenario and she was more than helpful. She decided to go and pick out 4 types of vans that would be suited for wide feet. I was so worried I wasn't going to like any, until I tried on the last pair. I absolutely loved them. It was what I was looking for. She went out of her way to help me and my friend look for shoes and sizes. Very sweet, and even made us laugh. Most definitely a memorable experience. read more

My friend and I stopped by yesterday on one of our many trips to the mall, so we stopped by vans because, who doesn't like shoes? The store itself is huge, and you really have no idea what you're going to find. The shelves are labeled mens, youth, girls, boys etc., but I think they're completely mixed up because some "Men's shoes" had sparkles and flowers on them, so if you're looking for anything in particular, you'll have to really read the box for the size (and price). I didn't find many shoes that were under $20 that were in my taste, but they do have some for $19.99, about as cheap as it gets. Overall I would say I'd rather save my money for Robert Wayne or some other shoe store. read more

Found a nice pair of shoes for my son here for under $30 and he really likes them :) The staff are all very young however and seemed a bit confused and not yet versed in good customer service ... they may want to invest in a manager on site or at least an employee that is out of their teens. Store was organized and didn't have much in the way of clothing but had lots of options for shoes. read more

I live 5 minutes away from a Vans Shoe store in West Valley Mall, but my husband and I will drive all the way to Livermore just for the Vans Outlet store. We ALWAYS have a pleasant experience pre/post Covid. But today in particular has been the best. We always check the outlet store first because they always run great sales. We were given the pleasure to be helped by Ivan M., Steven G., And Stephan H. All three were SO SO nice and helpful. I walked out with the wrong size walked right back in for an exchange. It took less than 5 minutes. Everything about that vans outlet store is awesome. Our go-to shoe store not just for the products but for the experience with their great staff. read more

this was the first time, i've been to a vans "outlet". bought the old school v's for my son and husband to match (men was $65, toddler was $35). i was just curious on how much vans actually cost so i went on vans.com to check the prices (my mistake was not checking BEFORE my purchase) . and it's exactly the same prices!! not even $1cheaper. what's the point of an "outlet"? the toddler shoes are not even in a full box, its open box (no lid), for the same price as vans.com. that's the stupidest thing ever. dont bother buying here. buy online and get an actual box for toddler shoes. i live in sf. and am not driving all the way back to livermore. btw, i have no idea why this outlet is called "san francisco premium outlets" when it's not sf hahaha read more

So much choices!! Awesome team and always has good deals going on at any day! If you cant deal with the crowd, dont go on peak seasons. Or expect the worst and dont complain. read more

Decided to Go here, versus Manteca. Great selection for all 4 kids, had to search, but found bargains for all. Self service is the age of the times, but getting assistance was easy and effective. Cashiers make sure to apply and help get you the best deal. read more

Let me tell you something .. Monica is the shit ... Dom is not to shabby either .. Knight in shining armor .. when Monica was in the heat or battle .. ringing people up and smiling while I customer was getting sideways with her she maintained composure and kept smiling and kept moving us customers through the line not sacrificing customer service one bit ... please don't neglect Lizzie .. without her the store would Look like shit and my wife would be still looking for her damn size Good going team 10 stars read more

An average Vans outlet store that I would've expected. I went straight to the clearance section to see what they have for size 9's. They had a huge selection but most of them were definitely not my style. No wonder these were in clearance. Employees were very nice, however, they just kept to themselves. read more

Steven was awesome! super helpful and helped me get all the best deals. i walked out with so many cool items for myself and my loved ones. the best part is that i spent less than i intended, this is definitely my go-to vans store! read more

If I could give this store zero stars, I would. I've never seen anyone treated worse by a corporation than at this Vans Outlet. I've seen both customers AND employees belittled and undermined in the few times I've been in this store. Whatever management is in place there is sorely mistaken if they think it's successful. Understaffed, abuse and harassment of staff, low availability for the huge influx of customers, and there is ZERO efficiency here. ZERO. I love Vans shoes but I detest this Outlet. read more

I love this store. It reminds me of Jeff spicoley in fast Times at Ridgemont high every time I walk in. I've got my vans on but that look like sneakers. The staff here is always friendly read more

Great service! Especially from a specific worker named Tyrell! Very helpful and I will sure be coming back soon!

Absolutely one of the worst outlets i've been to but this store had me truly believing this was a huge mistake even visiting. I went to the Vans store to pick up a pair of shoes for the weekend. Some employees were decent but i went to the back area to check in the size 12 area. The store has a lot of misused and bad labels around. I caught one gentlemen working in the area and i asked him if i could find any size 12 shoes, he ignored me and i asked him a couple more times and was flat our rude to me. I caught his name tag and his name is "Gabe". The amount of decency and respect i had received from this employee was demeaning and unsatisfying. Thank you Vans for making me a loyal customer from previous stores, i truly don't want to wear vans or enter a vans store ever again. read more

I was just there yesterday and I, myself is an employee of Vans but not employed at this store but because I work for Vans I know how employees should be taken care of. By far, this store is the worst customer service I have ever had. I asked one associate if they can find 2 shoes in my size in the back, 5 mins later I notice the boy leaving the store. uhh where's my shoe?? So I'm standing by the door to the back and I counted 4 employees that walked right passed me while I have them eye contact. Now once I asked them to help, they assumed I was a certain size, which means they were looking for a customers size before? But it took them less than a minute to tell me they didn't have my size. So I just left the store. Seriously people, get your act together. read more

Giving this a 5 star cause they have good deals and the staffs very helpful. If you need help, ask for Stephanie. She's helpful and cute