Dr. Hamilton is an excellent doctor. I live in VA Beach, and I traveled to Atlanta to have my PRK…read moresurgery done by him. I wouldn't trust my eyes to anyone else if given a choice. His office staff is perfect, and he is the absolute best!

Dr. Hamilton performed a procedure called DMEK on both of my eyes 2 months apart, which entailed…read morecataract removal and lens placement and the removal of covering on my cornea and replacing with a cadaver's. This is the type of surgery that you want only the best who do a lot of them and he certainly filled the bill. Since I was used to using a reading contact in left eye and distance in right, that is what was done. I can read with no glasses and finally read signs. I did not realize how unclear I had been seeing since now things are clear and colors vivid. His office has very good follow up and Dr. Hamilton is very good in every way. I would definitely recommend him.

Even a one star review is optimistic. My husband waited four hours to be seen yesterday. His…read moreappointment was at 1:30 and he wasn't seen until 5:30. No doctor is going to perform any kind of comprehensive exam on someone at 5:30 on a Friday afternoon. The doctor was in and out very quickly and did little more than say come back in 6 months. We won't be back. There are plenty of doctors with better run practices that treat glaucoma.

Midtown Center - Was a patient there. Had surgery there. Months later had a severe eye infection…read more Called for appointment, but of course it was a month later. Asked to go in that day and was put on hold for eternity. Drove there and asked to see the doctor. The 3 women there were black and were extremely rude and unprofessional. They had me sit and wait for hours while a black guy came in without appointment and the women immediately helped him. After waiting all that time, one of the women came out and said that I would not be seen that day. I heard the other two women laughing from behind the desk. Never go there, especially if you are not black!!! By the way, went to another office that saw me immediately and said I had two ulcers on my cornea and had I waited I would have gone blind.

Live this place. As soon as i arrived i was taken into my appointment both times, Dr Andrews is so…read morenice and calming as well as the nurse that was helping me was the best nurse i've ever had. so understanding of my anxiety and calming me down the whole treatment. I wish i knew her name but she is amazing. would recommend this place and add Andrews to everyone.

This practice has changed so much in the last few years. Now long waits, they get you back pretty…read morequickly, but then it's wait in this room... Wait in that room... Wait in the next room... and staff is extremely rushed. The office visits when you finally see the doctor is generally now five minutes or less. Maybe if they didn't book so many patients in one day they would have time to actually think about you. Obviously, all about money.

I was referred to GEP by my optometrist for an opinion on something that didn't look quite right in…read moremy eye. I have now been twice to the Midtown location. Some quick notes: 1. Dr. Khator seems very competent. She is fast as heck (because of patient load - see below) but, I have to say, she listens, and she is very, very clear. Both visits, I felt as though I was in good hands. 2. Be prepared for a two-hour visit. Today it was more like 2 hours 45 minutes. Top tip: the assistants at the front suggested booking an afternoon appointment because in the morning the doc sees urgent (and sometimes complicated) post-operation patients. 3. I was also told that the Woodstock office may be less busy, but . . . it's Woodstock. Apologies if you live there, but that's a 40 minute drive through the Connector to me.

I was given an appointment in August of 2024 for a follow up visit in February 2025 at the…read moreNorthside office to see Dr.Sawheney. I was called on January 27th to cancel the appointment due to the the doctor not being in the office that day. I was rescheduled in May for another visit due to the doctor being booked up. I didn't cancel the appointment they did. I was the asked if I want to see another doctor; why should I? I have had three eye surgeries for glaucoma and was told by Dr. Sawheney that I should have follow up appointments for eye pressure checks . So I'm put off for three more months due to their scheduling. If they're not concerned I most certainly am. Cheryl Little

Called Dr. M. Farooq Ashraf office to schedule a general ophthalmologist appointment, told the…read morephone attendant I have blurred vision, she scheduled me for an appointment. I came to my appointment only to be told that this is a lasik clinic and that they can't help. Waste of time and a bait and switch.

Had LASIK surgery done through this company and the experience from beginning to end was…read morephenomenal. The staff was extremely friendly and helpful, and I never waited more than a few minutes after arriving at the office. Dr Ashraf performed the procedure at the John's Creek office, he was friendly and informative, and even called me in the evening of the day of my surgery just to ask how I was doing. My vision now is 20/15 and I'm extremely happy with the results. I would highly recommend LASIK and this office to anyone.

i showed up at 7:58 for my 8am appointment - my appointment was given to the gentleman who had the…read more8:15 - I was told he completed his forms before me. I was done with my forms by 8:05 and 1st appointment call was at 8:10. I sat their until 8:27 before cancelling my appointment. I will not be going back.

Wants to charge a medicaid client $450 post operative complications because they changed insurance…read moreand they refuse to accept out of network payment.D oes not return calls. Shady business practices. The list goes on and on.

If only all doctor's were like Dr. Roach. My dad has been going to him for years, and now I see…read morewhy. This is not only a doctor that makes you feel at home, but his whole staff does too. From the moment I walked in to the time I walked out I was probably in the building for less than 45 minutes if even. Everyone was nice and attentive and efficient in what they were doing. Dr. Roach himself is as far as I am concerned, one of the best doctors I have ever been to. I didn't feel rushed, he throughly explained everything to me regarding my eyes, he answered all of my questions, and he made sure to document everything for future consultations. When it comes to eye treatment and preventative care like I was there for, there is no other doctor you need to look for. You found him.

Dr. Roach is an excellent physician w/amazing communication skills. Most docs aren't as personable…read moreas he is, and that translates into better care. Having been around many doctors throughout my life, I can attest he's one of the best. By all means, seek his expertise. You will be happy you did!

Absolutely insane charges. $711.67 total for a basic eye…read moreexam? $60 co-pay was paid at exam time. Medicare was soaked for $414.00 Then a bill came for the remainder - UNTILL - I called the business manager and asked for an explanation. She had none and I preceded to tell her I was about to contact Medicare and 3 additional agencies to review their invoice/charges. She said the doctor would call me to explain. He never did and the remaining bill has disappeared. Btw? I'm 68 and my vision is 20/25 in the right eye, 20/20 in the left. So, you tell me......

Friendly, professional staff. My first time with contacts - and everyone was so helpful and…read moreempathetic during every follow up appointment. Great team.

Dr. Patel and staff was wonderful!!! Have had problems with the clarity and sharpness of my…read morecontact lenses and Dr. Patel worked her magic and I have not seen this well in years...Very good experience!!!!

Many thoughts so I will summarize:…read more PRIMARILY: DO NOT USE THIS PRACTICE!!! The doctors may be good but everything else is a train wreck. At the suggestion of the doctor's surgical coordinator I changed my health insurance, not an easy process, to allow "In Network" care. After a few visits preparing for Cataract surgery I was told I needed a referral from a PCP. Yes, that is common but I discussed with the same surgical coordinator and then it became an issue. More exams...eye measurements, pre op, paperwork, upgraded laser payment, etc...and I had a PCP provide a referral. The original surgery date had been rescheduled due to the insurance issue partly to blame on the surgical coordinator. After confirming a final appointment with the practice prior to surgery the surgical coordinator informed me by phone, the day before, that all that was necessary was to resign the paperwork. On the day of the appointment I arrived at the designated appointment time, checked in, and waited to be called. Thirty five minutes later I asked the front desk the status. At that point they physically took my chart to "the back" to see what was happening. Another ten minutes passed and I asked again as to the status of my appointment to sign papers. A tech arrived and the first words were "Can we reschedule for four days in the future". The surgery was scheduled for nine days from the that day. I informed her that I would be out of town until the day before surgery. I asked to speak to the Practice Manager. I was summoned to her office and asked her what was happening with my appointment. She stated she did not know. I asked how she could not know after four staff members had been involved. She had no explanation. I CANNOT trust my vision to a doctor's practice that does "NOT KNOW WHAT IS HAPPENING". Concerned, I immediately asked to cancel the procedure after five visits requiring approximately four hours of my in office time not to mention commute time, insurance time, and waiting time. When I requested a refund of the $2100.00 that I prepaid for the upgraded laser for the procedure. The Practice Manager stated it was not available. I left the office. When I reached my vehicle the surgical coordinator called and asked for me to return. The surgical coordinator claimed the issue that day was due to insurance. Everything was in order per the phone call surgical coordinator the prior day explicitly confirming all insurance was filed, confirming coverage, and stated that signing updated information was all that was needed. I informed the surgical coordinator that I cannot trust the doctor's practice given the MANY issues. Procedure cancelled. DO NOT USE THIS PRACTICE!!!

Windsor has moved to an even more beautiful location! Now across the street in its own stand alone…read morestore, the shop is gorgeous inside. Beautiful touches for the comfort of the patients throughout the spot and the same great service. Staff are lovely and helpful. As always Dr. Patel is the best! She leaves no detail or potential condition untouched, never upsells, and always wants the best for her patients. Highly recommend!!!

Dr. Patel is wonderful. She's kind, patient, welcoming, and knowledgeable. She takes the time to…read moreknow her patients and you know you are in the best of hands with her. Her office has the latest equipment and her staff is kind and well-trained. I'm so glad we found her!