New location, same great massages!…read more I had a terrific Swedish massage with Lali! I am so looking forward to my next service. I have had massages with both Lali and Michael and they have been terrific. I haven't tried other services, looking forward to scheduling a lymphatic drainage soon. I have also heard great things about the facials here

I found a deal on a coupon for "one year of unlimited sessions," but when you show up, they force…read moreyou to sign an agreement limiting your visits to a small "exception." How they advertise versus how they actually operate are two completely different things. To make matters worse, the technician rushed my entire Brazilian and two underarms treatment in under 10 minutes to clear the waiting room. She skipped proper cooling pauses, leaving my skin severely overheated and burned. When I complained, management just blamed my "pain tolerance. Unsafe service, terrible attitude, and misleading deals. Save your money and go somewhere that values client safety and honesty.

Dr. Sandy is amazing! She haha both backgrounds of family medicine and dermatology, which gives her…read morea distinctive edge as a practitioner. She can diagnose and treat your skin and you in totality via a wholistic approach. She is so warm and personable, it almost feels as though she were my friend versus my doctor alone. She is fantastic, mentally sharp as a razor and truly enlightened. I highly recommend Dr. Sandy to anyone.

Incredibly rude, stand offish and unorganized. Initially I did not understand the bad reviews…read morebecause she seemed like she cared but after becoming a consistent patient - unless you're one of her high paying celebrity clients, good luck. Most times I've waited over an hour in the lobby for an appointment that had been scheduled previously or have had my appointment cancelled the day before and had to wait another month before seeing her. Also, I've had emergency issues regarding my skin and have had no way to speak with her directly. Also, while administering filler she overfilled my face, for months she dodged accountability by telling me I wasn't properly caring for it, only to later finally concede and end up dissolving the filler which made it much better. Customer service and organization are huge areas where the business is lacking but she as I stated, she

Zoe is the absolute best. The only person i trust with my botox. Skin enhancing and super natural!read more

Zoe is amazing. Been seeing her since 2019. She is a master in her field. Continuous learner…read more Focused on the ethnic skin before it became a trend.

Please believe the recent negative reviews and don't come here . This once was a great place with…read moregreat doctors who have all left. this has become a shady practice that is just after your money and they don't care about treatment . The people who work the front desk are incredibly rude as well. I'm still waiting for a refund for a treatment I never received

Is this place still in business?? I've left a half dozen messages within the last week and a half…read moretrying to get a refill for a prescription and no response. I called the general line too, in case the prescriptions extension wasn't working. Nothing. I tried leaving a message within the after hours team bc... why not at this point. I have been a patient for over 10 years and cannot get this team to respond in any way. I guess I need to find a new derm. Who runs a business like this?!

The appointment with Dr. Verhave was very rushed. Before I finished my concerns, he indicated time…read morewas up and we should table the discussion to the next visit. The conversation was 10 minutes at best. The PA was clueless and unempathetic at all. It seemed she just wanted me to be out of the door.

PA with 3 years experience was OK but when I requested to see a Dr. for consultation about a…read moreserious rash that kept expanding and worsening I was told no Dr. was available at the site. I returned a week later as the rash worsened and again was told no Dr. was there at site (East 55th St. in Manhattan) and Dr. Fenton was unavailable all summer. In my view, there should be an available Dr. on call at a large facility like this. Finally had to find an experienced Dermatologist elsewherewho immediately recognized a bad id reaction to poison ivy and successfully treated me with oral prednisone.

Dr. Nazarian is truly the best. I positively trust her expertise, experience, and…read morerecommendations---and know with confidence that she's always up to date on clinical data, research, and new technology/treatment approaches. Both dermatologic/medical and cosmetic. In fact, I've been a patient of hers for more than 15 years. Nazarian Dermatology staff is also top notch---as far as knowledge and care. I trust them all with my skin.

Dr Nazarian has been caring for me for the last 7 years and as a melanoma survivor she has treated…read moreme with absolute expertise and kindness. Of recent I have been dealing with some immune issues and she and her staff always mask for me for my protection. She is so kind and compassionate while making sure my skin is in good shape. Thank you Dr Nazarian.

I also posted this under Kathryn Frew MD. Once again, a great visit with Dr. Frew. I went in for…read morea yearly skin check up and a skin issue. The check up was great! She was able to diagnose my problem right away and treat it within minutes. I feel very comfortable in her beautiful clean office and with her wonderful bedside manners. Also, lots of free samples in her waiting room. I had to stop seeing Dr. Frew for awhile since she no longer accepted my other insurance, but last open season, I selected the insurance she accepts just so I could go back to her. This is how much I like her! Other dermatologists don't compare! She's a very thorough and skilled doctor.

I came in to see Dr Frew for a skin analysis and she was professional and so helpful with all my…read morequestions and concerns The office is overall very clean and modern. The front desk is also friendly. I had to wait maybe 10-15 minutes but nothing crazy Highly recommend this doctor!

I had 2 sessions with Viktoria, so far so good. She's a very knowledgeable technician and it's easy…read morewith her. I don't feel rushed and we took quick breaks if i need to. : ) highly recommend

Hannah is amazing! She's patient, gentle, and makes what could be an awkward appointment feel…read morecompletely comfortable. Couldn't recommend her more.

I've been coming to this place for many years and cannot recommended them enough. The staff here is…read moreextremely courteous and helpful. I've had many different technicians over the years, some better than others but all of them are professional when doing the treatments. The front desk staff in particular provides great customer service and are very easy to contact when I need to schedule or reschedule an appointment. I've had laser on most of my body and now I only need to go every couple of months for maintenance since some areas do grow back due to hormones. They use Cynosure laser and this has been very effictive for my skin. Getting laser was the best investment since I really don't ever have to worry about shaving anymore. They always have different promotions available so the prices are reasonable. I highly recommend this place if you're interested in laser hair removal.

Waited weeks for a consult that could've been a phone call. I listed the medications I take at the…read moretime I booked my consult, however they waited until I came in to check if any were photosensitive. One is, so I can't even book until I provide a doctor's note. I could've done that weeks ago, and I would've just bought a 50% off package with the holiday deals and booked my first session if I didn't need to first come in for a 3 minute consult. The front desk staff was nice (though I have no clue what their names were because no one introduced themselves) and I was seen on time, so two stars for that, but three stars off for wasting my time. I've been preparing for weeks to begin laser treatments - no waxing, no sun, only shaving, etc., and now I'm unsure whether I should bother going back or find a different provider. UPDATE: Following my consultation, I received an email soliciting my feedback. I provided it and expressed that I had a poor experience during my consultation but remained interested in purchasing a package and working with a different specialist. No one acknowledged or responded. It now seems I'll be purchasing services elsewhere since Laser Spa doesn't care enough to earn my business with a simple response to an email. The location really is convenient and I prepared for many weeks for the treatments, so this is highly disappointing.