Although I had to wait at least 45 minutes for my eye exam appointment, as a first time patient at…read morethis office, I had a thorough exam performed by Dr. Decker back in April 2017. Before making this appointment, I confirmed with the office if they accepted my particular insurance plan, which they said they did. A few weeks after the exam, I received the bill for my co-payment which I gladly paid. It is now February 2018 and I just received a bill for the balance of the entire exam claiming that my insurance did not cover this visit. Had I known that the total cost of this routine eye exam would cost me $205, I would have gone to my other doctor who no longer uses my insurance, but charges far less than this amount. I'm planning to pay this bill in small increments, but I refuse to go back to them.

Dr. Decker is wonderful. Always easy to schedule an appointment. The 1 hour drive is definitely…read moreworth it. Staff is professional and caring. My one negative is that they have changed the TVs from morning television to a monotone litany of "helpful" tips. Very annoying. At least you could get lost in the talk show chatter. Now the wait seems so much longer.

Dr. Rouzeau was amazing! She was so patient and thorough. I would highly recommend her. She went…read morethrough everything so clearly and was not pushy.

Very knowledgeable, excellent bedside manners, and kind and understanding! She was prompt in seeing…read moreus for our visit, quickly recognized my daughter's skin condition and layed out a precise plan! What more do you need in a dermatologist? We loved her!

I am so happy with this dermatologist. It's only been a week and I definitely see the difference in…read moremy skin tone. So happy with the results and looking forward to seeing more results.

Alrighty! As of right now you get 4 stars, you'd get the extra star when I'm completely acne free…read moreand the red marks are gone. Might be too much, but hey! You gotta work for it. I scheduled by appointment, there is no wait, based on my two visits, I was always called on time. However, the only thing that's makes me feel iffy is that Sherry is pretty much done with me in about 10 mins. Same thing happened to the previous dermatologist that I was seeing. The difference was that the wait lasts over an hr, the visit is about 5 min (in and out of the room), and he barely looks at my face nor feel. At least, Sherry closely examine my face. Much more reassuring. If the medication is not covered by your health insurance, Sherry would try to work around it making it cost less. Next visit is in may. Have to schedule two weeks in advance. For those of you who are using yelp via web and not mobile, there is a tip section you're missing out on! If you ask for water, they will give you a mini bottle of water. :P

Went in yesterday just to get the patch allergy test removed, reading is tomorrow, as always a…read moreprofessional and totally efficient time. To summarize, Garland Lee, PA, has been treating my blemish over about a month and I can't say enough praise but to write here. The right treatment, superb communication, great office, staff, scheduling, billing, everything has worked out just right. Their honesty, clarity, being clear about billing, and overall thoughtful make this practice a high recommend. To be fair, minor downsides are waiting 10-20mins/visit (they're very busy, get there on time or, better, 15m ahead of time especially on the 1st visit to process the intake paperwork which recurs each time until insurance is successfully billed), not always getting the doctor, not just Dr. Sherry Shieh who's on long term medical leave her many fellow doctors make for confident treatment and knowledge. I know dermatology is either optional or deferrable, but not only did my situation show how preventive care not just emergency treatment can save pain, emotions, time, and money, but the professional standards of the doctors here have made me respect and follow their dermatological medical advice. Thank you for improving my life mentally and physically.

Dr. Henry is the absolute best. For years, I struggled with severe eczema that affected my…read moreconfidence and daily life. I've seen so many doctors in the past who just made me feel like there was no hope--like I'd have to live with it forever. But Dr. Henry is different. She took the time to really listen to my concerns and never made me feel dismissed. When a treatment didn't work, she didn't give up. Instead, she came back with other options, always reassuring me that there was a way forward. I have a chronic illness that makes it difficult for me to use traditional medications or some of the newer eczema treatments out there, but Dr. Henry found a way to work with my unique needs. Thanks to her, my chronic eczema has nearly disappeared, and my confidence has come back in ways I didn't think were possible. Dr. Henry isn't just a doctor--she's like family. She's always kind, compassionate, and genuinely cares about your well-being. I can't recommend her enough if you're looking for someone who will truly go above and beyond.

I've struggled with hormonal acne since I was a teenager. I've tried a ton of topicals, lasers --…read moreyou name in. In my 15 years bouncing through dermatologists in NYC, the only one who has not only kept my acne at bay -- but also helped heal my skin microbiome and reverse some grandfathered acne scarring -- is Dr. Michelle Henry. She is kind, attentive, incredibly professional, and knows her stuff. The front office staff is diligent in follow-ups and reminders. I've had nothing but great experiences with Dr. Henry, and I'd recommend her to anyone!

I had a regular check up and was going to make an appt to come back for a cyst, when the cyst…read morebecame inflamed but manageable. The office was extremely helpful. I called and made an appt for a several days later. It decided to open up on a Thursday night. I left a message and by Friday morning was able to speak to someone and they took me into drain and set the cyst that day. It couldn't have waited and they were very kind and reassuring making sure I was numb, and printed out instructions for me for home care which is so helpful. I really appreciated their help and taking me so quickly when things went south on my body.

I was referred this is office from my son primary dr. The office is located in Astoria a few…read moreblocks from the N train station. The office is very modern looking and very professional. Dr Rose is very polite and very thorough. I have a f/u appt w/ my son in a few months to see how my son is coming along. (I forgot to take pictures)

Although I understand and acknowledge that the office has a no-show policy, my experience with the…read moreoffice manager was extremely disappointing due to the way I was treated. When I questioned the $125 charge and respectfully asked him to watch his language and speak to me appropriately as a patient, the office manager raised his voice and made the following comment: "You can't afford to pay $125, let alone afford a lawyer." This statement was humiliating, unnecessary, and completely unprofessional. Regardless of any office policy, no patient should be spoken to in such a disrespectful and demeaning manner, especially after calmly requesting respectful communication. I want to make it clear that I have never had any issues with Dr. Alexander, who has always treated me with professionalism and respect. Unfortunately, the behavior of the office manager negatively impacted my overall experience and does not reflect the standard of care patients should expect from a medical practice.

Was referred here by my PCP!!! Scheduled a time for a consult and there was constant communication…read moreup until my appointment via text and emails. Everything explained as to what to expect. Dr T is patient informative and respects you as a patient. The staff is wonderful fast and efficient . The office is beautiful and clean. Accessible by bus and or cab! Looking forward to working with this office on my needed procedure !

Dr B is great. She has the best bedside manner, she's very…read moreknowledgeable and takes the time to explain all the steps of the process making you feel at ease and taken care of. And the results are great as well.

I was never informed that the Dr I saw for years had left the practice. I booked an appt months ago…read moreand confirmed it via text a few days before it was scheduled. I take off work to be there at 8am Friday for my time slot. No one is at the office.i wait and call and receive no answer. The staff finally calls after I left a bunch of messages. They barely seem apologetic and don't say a word about why I was sent a text message to confirm an appt that no longer existed. The new staff is awful. Avoid this mess of a practice at all costs! I will find a new dermatologist that respects their clients and their time.