I went back to this car wash yesterday but forgot that I had visited years ago and left a detailed…read morereview. It seems like not much has changed. I found their website and the deals offered on the website are what convinced me to get my car washed at Santa Rosa ProWash. The manager's special online caught my eye but when I got to the car wash, they said that they didn't offer that anymore (same thing they said to me years ago). It seems that bait and switch is their general MO I ended up getting a full service car wash because I wanted them to clean both the interior and exterior. Surprisingly they did a great job on the interior but the exterior could use another wash already! I didn't have the time or the patience to ask them to run it through again, so I just let it be. My car exterior is mostly clean... I tipped the fellow who cleaned my interior, and that was it. Now I've been here twice over several years and I need to just stick with my regular spot in Rohnert Park. You know the saying, fool me once... They do a good enough job, but for the $45/$50 with tip I paid, and the results I got, I should've gone elsewhere.

Paid for Clay & Wax -- Was Told "Too Old," Then Fixed It Myself…read more 1. Clay Magic & Wax $150 - 1star 2. Seats shampooed $89 - 5 stars 3. Carpets shampooes $89 - 4 stars (they forgot to do the trunck carpet) 4. Headlamp restoration - 5 stars Total $350 plus tip They claimed the dirt and grime that was still left on my car after they detailed it could not be removed yet as you can see it did. I paid for the "Clay Magic & Wax" service and specifically pointed out rough, contaminated areas on my car when I picked it up. Instead of addressing it, I was told the dirt "could not be removed" because my car is a 2013. That is simply not true. I went home, used a basic detail spray and a clay pad, and within minutes removed most of what I was told was "impossible." I documented it with photos and video -- the clay pad was pulling off significant contamination immediately. Now my paint feels completely smooth, like glass -- which is exactly what a proper clay service is supposed to achieve. Let's be clear: * This was not permanent damage * This was not "because the car is old" * This was removable surface contamination that should have been handled during the service The explanation I was given was inaccurate at best and misleading at worst. If I can correct the issue myself in minutes, there's no reason it should have been left behind after a paid professional service. I paid for a clay treatment and ended up doing the actual work myself. I have photo and video proof of everything. If you're considering this place, check your paint carefully before leaving -- because if you don't, you may be told things "can't be removed" when they absolutely can. Since I had to clean the outside of my car which took several hours I would like a $150 refund for the clay magic and wax that I apparently didn't get. Lastly, I have come here for years for the quick car wash and even the quick detailing because it is priced fair for a decent job but when I pay $150 for a job I expect the outside of the car to be clean and to not be fed a lie probably because I am a woman that dirt and grime can't come off because the car is old.

Didn't want to break a $20 for quarters so I went to Starbucks to buy a cup of coffee and use $5 to…read morebreak as quarters. Went back and their change machine didn't work so I had go back to Starbucks to buy something else to get quarters. Went back to the wash and it only gives you 4 minutes to wash the car wtf. 4 minutes is not enough time to wash a car

Paid $20 total and washed my car, twice. This was the end result. Won't be wasting my time or money…read moreagain at this location.

The manager or boss is always so kind and friendly. He always waves and feels like he remembers me…read moreevery time I come through. The pricing is comparable to most Car Wash places, unless you go on the certain days that they have the special. Then it's 10 times more worth it. The guys do a great job. It feels like your car is washed before you even go through the car wash. I would highly recommend coming here. I drive from Rohnert Park to come to this car wash specifically

This review is only for the vacuums: The setup works great…read more Vacuums are FREE and working! I was overjoyed. Would definitely recommend.

​​Terrell and his crew did an extraordinary job on my BMW! I had just purchased this vehicle a few…read moremonths ago and I noticed that it had some water spots on it, I could not get them out myself. ​​​ Terrell came out personally and showed me exactly what he could do to have the water spots removed​​. We decided on doing one of his polish/sealer treatments. He had one of his excellent employees, Georgie, come out and perform the detail service, he got rid of all the water spots to my satisfaction, not only that, he actually possessed a quality that is hard to find these days, "attention to detail ". Thank you so much, guys. My car looks brand new again, I am extremely happy with the quality of work that I received, I highly recommend! ​

Terrell showed up when he said he would and gave me a fair price and did a great job. Couldn't…read morehave asked for better service. I'll use him again for sure. He was very communicative throughout the process.

It was my first time to use the car wash. There is a young man there that was very helpful and…read moreanswered all my questions. Not only that he was very kind and friendly. It was definitely affordable and I'll go back again anytime.

Took my truck here for the first time. It's set up like a fast food drive thru - you place your…read moreorder for the type of car wash you want at an automated screen and then follow the arrow/track to the wash entrance. Since it was my first visit a guy came out and helped explain how the whole process worked which was appreciated. Before entering the wash, two guys with hand sprayed my truck with some type of pre wash liquid. Going thru the wash was fun and fascinating. Technology has come a long way since I was a teenager driving thru one of these.. My truck looked fantastic afterwards and I will bring my truck here for all its washes!

the location on Cleveland Ave is poorly maintained. seems like every time I go, one or more of the…read morebrushes is out of commission. today when I went for a wash, the two main side brushes and the first to sets of sprayers were all out of order.

Have had a member ship here for a while and twice now, when a Tesla or BMW rolls up to the gate the…read moreafter me, they get preferential treatment. Allowed to go first, simply because they have a higher tier?

On my birthday my wife surprised me with a total car detail from Mirror Images Mobile. My Land…read moreCruiser has taken me off road all over California and Arizona deserts, and it was filthy. Several years ago I gave up on keeping it clean. The desert dust inside turned the beige leather seats brown, and the outside was covered by a grainy desert patina--soap and water had no effect. I gave up and, occasionally, hosed it down. When I met Mike in the morning, I was skeptical. Boy, was I wrong. He worked on it most of the day and he achieved the impossible: My Land Cruiser looks showroom ready! The sparkles in the opalescent white paint are back, no grainy feel to the paint. The leather looks brand new. Every bit of red and brown dust is gone from every nook and cranny inside and out. Mike's work is astonishing.

My first car had fishy fish juice spilled into it and after detailing it was not only the best…read moredetail I've had it also didn't smell like fish anymore The first card turned out so good I just had them detail my other car right after the first car was finished ! I'll plan on having them do my auto detailing on a regular basis?.

My son recently gave me his 2011 Audi A4 as a retirement present…read more The car had been parked since the beginning of the Pandemic bcuz he was working from home. K-tech was tasked with getting the car back in top running order. The car had never been smogged which became a challenge that K-tech expertly navigated. The staff are knowledgeable and friendly. I'm happily driving around in my new ride with all the free time I have now. 5 stars from me. Rick Petersen

Starting from the beginning, the first time I took my Mercedes to K Tech (an automotive company not…read morespecializing in Mercedes, to be noted) resulted in $5k worth of repairs and maintenance fees. I thought it's a 10-year-old car with around 140,000 miles on it, so it makes sense for it to need quite a bit of maintenance. However, what doesn't make sense, is why 3 months later, I took the car in for an oil change (which they called to remind me to do, and then a day after they called, I received a "check engine oil" light), and proceeded to tell me that my car has a major oil leak and that the engine is damaged? After that, I took my car back and within a few days, the engine failed for good. After reading how many 1-star reviews there are, I have lost any confidence and faith in K-Tech. Why didn't they catch the oil leak just a few months prior? If it started after getting the car repaired, why did it get as bad as it did and break down so quickly immediately after taking it to K Tech again? If the engine was truly leaking oil for the 3-4 months after spending $5k on repairs, wouldn't it have leaked all of the oil and broken down much sooner? Is it a coincidence that right after they called to remind us to do an oil change, my car started alerting me that there was an issue with the oil/engine? Why would my car develop a severe oil leak soon after spending $5,000 on various repairs? Is 140,000 miles in 10 years a reasonable number for a car to begin breaking down just because it's old, especially after spending so much on repairs? I doubt it. Is it a stretch to consider that all of this may have been incredibly deliberate, especially considering how many reviews are from other customers and even other mechanics who are convinced of the same? Even if the damage the car accrued wasn't due to intentional malice, could all of this have been prevented if they chose not to accept work for a car they did not specialize in? Just a few thoughts. Maybe this resonates with someone else.

I have an addiction to buying cars, but recently I've purchased a few rare cars. a year ago I…read morepurchased a 1 of 15, 25th anniversary BMW 760. I was at the point where it was just too thrashed to enjoy it. I would normally trade it in and get something else, but this car is rare, so I didn't want to. I've never had a car detailed before. I was told to have my car detailed, and this place was recommended. Holy cow! I have to say I wish I'd known about the power of a good detailing. having someone transform it back to looking new completely curbed my desire to trade it in for a new car. This is an 11 year old car, everything is completely covered in leather, including the dash, the a pillars, and the headliner. This is not a simple car to protect and clean. The rims have been gross since the first car wash. It now looks better than I've ever seen it. I'm going to post some pictures but unless you own the car, and see it in person, you cannot appreciate how good this looks. I will now be asking him to detail the remainder of our vehicles including our boat. I cannot express how much your attitude will go from being upset that you're making a car payment, to completely excited to drive it again, and happy you don't need to pay California sales tax on a new vehicle purchase. This was the most responsible and rewarding decision of 2024.

From the owner: Experience the ultimate convenience in car care with Super Suds Mobile Car Wash! We bring…read moretop-quality car washing and detailing services right to your doorstep. Our eco-friendly products and expert techniques ensure your vehicle looks brand new without you having to lift a finger.

I recently discovered my brand new BMW was faintly coated with some substance, not tree sap. I…read morebrought it to Keith for removal. The car was thoroughly washed, clay barred and sealed. I picked it up... I was beautiful, but I noticed the substance was still adhered to my wind screen. I came by the next day at closing and Keith personally worked on the windshield, polishing with a special glass compound and was able to get the substance off. I really appreciate Keith taking ownership of the problem and correcting it immediately. I will be a repeat customer.

We bought a new car and wondered what we could do to keep it looking good for quite a while. Keith…read moreshowed us through his shop and explained our various options in great detail. We decided on a 7 year ceramic coating. When Keith and his crew were done, the car looked twice as good as when it came from the dealer's showroom. If you are looking for an honest shop that does great work, look no further. I highly recommend Pristine.