Terrell showed up when he said he would and gave me a fair price and did a great job. Couldn't have asked for better service. I'll use him again for sure. He was very communicative throughout the process. read more

Terrell responded to my Yelp review and explained that his phone was not operational at the time, which is why he did not respond to my two text messages. He revisited and steam cleaned the front seats, and both now look satisfactory with no remaining dirt. Upon completing the work, he informed my daughter to ask, 'the bulldog' (me) to update my review. Consequently, I adjusted my review from one star to three stars due to the improved condition of the car and the corrected seat issues. As a business owner who depends on customer reviews to attract future clientele, I recommend he improve his customer service skills and professionalism. Referring to a customer as a "bulldog" is unprofessional and does not foster positive business relations. read more

Super stoked to find a place that does mobile detailing. I called and got scheduled immediately. However, there were a few major issues. 1. They detailed the car in the rain. I would assume that when they arrived at the location, that they would have set up a tent or would have offered to just do the inside and reschedule the outside at a different time. This made the car wash, hand waxing, and drying job obsolete. 2. I have whether tech mats and he said he cleaned them - but see photo below. I usually take my car to a place in Santa Rosa and they always come back looking brand new. I was so confused when I saw this. 3. Last when they were finished I asked to pay the invoice and they said they would send me an invoice. Get the invoice and an extra $20 charge to pay it. The charge is "credit card fee" I would have paid it when they were finished if this was mentioned. For a $380 service, this should have been mentioned. Pros: staff was on time, polite, east scheduling Cons: expensive for what you get read more

SudStud Mobile Detailing - "Cleaned" - Auto Detailing Near Me - Santa Rosa, California

Terrell did an absolutely amazing job detailing the interior of my Jeep. We have two Australian Shepards and if anyone knows about double coated dogs, well the interior was a disaster. A black interior coated with dog hair. After a few hours the car looks brand new. I highly recommend this company and would happily contact them again. read more

Terrell showed up to detail the inside of my Prius that had been sitting for six months. After a full day of treatment I am happy to say my vehicle looks and feels brand new on the inside. SudStud wasted no time to remove all sand and debris as well as mold build up. Very satisfied with the work and the best part was they came to me. Would book again. read more

Tyler was exceptional to work with! I had purchased the car brand new about six months ago and noticed shortly after I purchased it that it had some serious water stains. I have made a few attempts to get it waxed etc. at other detailers And the spots still were noticeable. I reached out to Tyler and he offered to come by the same day to take a look at it. He did a great job of explaining the process he would use to solve the problem And gave me a very fair estimate. We set up an appointment for the following week and I will tell you the finish looks like glass! He Explained about his rain guarantee and reassured me to call if I notice any imperfections (it was an overcast day so he said take a good look at it in the sun). The car looks better than when I bought it brand new. Thank you Tyler for a job well done and your great communication skills. read more

SudStud Mobile Detailing - Auto Detailing Near Me - Santa Rosa, California

So I went online and made a reservation. I soon got a phone call from a nice lady confirming my appointment. I wanted mobile detailing of a small motorhome, a Mercedes Sprinter van. I picked 10 AM because I wanted it to be a little bit cooler, so that it would be easier on the workers, and it was more likely they would do a better job if they weren't burning up under the sun. A day or two later, I got a phone call from the same lady, asking if the crew could start at 8 AM instead of 10. That was even better in my opinion, because she told me it would take at least three hours at least to "wash and detail" the RV. I thought to myself, "it seems a little too fast for a wash and detail". Even when I get my cars detailed it takes 4-5 hours, if not more. Anyway, I had to move around a LOT of pieces at work, with coworkers, and with clients, in order to make 8 AM work. The lady said I, "had to be home when the detailers arrive". Which was fine with me, because I wanted to find out what their "scope of work" was. I needed to know if they were planning on using wax or some other product. I needed to show them an area to avoid, because it could not get wet yet after a recent repair. I wanted to show them a couple of other things that were very important before they started. 8 AM came and went. I waited around and made multiple phone calls between 8 o'clock and 9:30 in the morning and there was no answer. I went to work and I finally got a phone call from the nice lady at around 1030 or 1045. I told her I was not pleased with having to change my morning work schedule to accommodate an 8AM start. She then proceeded to tell me she didn't know why they were so late, but they had already started the job. I told her they needed to stop! I wanted to talk to them first about what it is they were going to do. (There's a big difference between simply washing and drying of vehicle versus "detailing".) At that point she told me they had already started to wash the vehicle, even though I left a note on the dashboard telling them not to do anything and call my cell number which I wrote down. I told her to call them and tell them immediately to stop what they were doing, because I could not get water intrusion into one of the vents where there was an electrical short previously. She then told me she spoke with them and that they had "already finished the job". "They are done". My first thought was, how many world can they be finished with a wash and "detail" of a motorhome in ONE HOUR? To me, "detailing" always means hand waxing as well. Maybe "detail" mean something else to this company but I never got a chance to ask, because they were an hour and 45 minutes late to the job. To his credit, the owner, who I think is named Tyler, communicated through the nice lady, that I would not be charged for the job, because of all the dropped balls on their part. I was surprised by this, because it's definitely the right thing to do, and so few companies do the right thing! When I got home I expected to see a 75 to 80% clean RV, because they were told to stop working, and really how much can you do in under an hour? Much to my surprise they did a very good job on the surfaces they did wash and dry. This is a very expensive motorhome. It's a 2020 Leisure Travel Serenity. The body is fiberglass and if any of you know anything about fiberglass, it's almost a semi porous material, that really holds dirt if it's not waxed or sealed somehow. That's why boats often looks so dirty. I have taken this vehicle to multiple self service car washes, scrubbed and scrubbed, and could never get the vehicle very clean looking. Always lots of streaks, always lots of grit and grime that could not be removed. I don't know what secret formula this company uses, but in less than one hour I was quite surprised at how clean the RV looked. The job was stopped before they could attack the wheels and tires and a few other black plastic trim pieces etc. but for the majority of the vehicle it was surprisingly clean. I can't believe how clean they got it in one hour and really makes me wonder how much better a job it would be had they taken the full three hours to detail and wax etc. After all the drama and miscommunication, I would definitely recommend this company, Simply because they are using very effective products and were able to get my RV clean in less than an hour! read more

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Tyler is the very best. I was so overwhelmed by my dog hair from my lab. I decided to spoil myself and get a detail I highly recommend Tyler. He is a really nice guy and a very hard worker. Would give him 10 stars if I could read more

Highly recommended! Excellent value! Impressive attention to detail and a beautiful job preparing my older car for sale, Tyler made it look gorgeous again. Easy scheduling and he was willing to travel to our fairly distant location in rural Sonoma County. Good communication, gracious, and very hard-working. I would highly recommend Tyler and will book him the next time I need my car to look its best. read more

Tyler was very professional, and he did an amazing job. I only needed the interior cleaned out this time, however if/ when I need a shine put on the paint I would certainly call his company again. Thanks for a job well done. read more

SudStud Mobile Detailing - Rear seat - Auto Detailing Near Me - Santa Rosa, California

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The owner Tyler,came to work on my mom's car and his work was great! I called him so such short notice on Mother's Day, and he was willing to work on my mom's car! She was thrilled with his work! He was very kind and understanding. My grandparent's like his work and wants to a cleaning service with their cars. I paid $70 but gave him a tip of 10. I got the service that was $55 with the basic interior cleaning with the exterior as well. I added a service of the car windows, but I can't remember which one I ordered. We think this is a local business, so we are happy to support it! My family will stay with this service as long as they keep doing a good job. We have 2 more cars to be cleaned, and my grandparent's cars. We can't wait to see how this goes! All thanks to Tyler, who came down on Mother's Day to do this for me and my family! We appreciate it. read more

I cannot believe the way my car looks after the detailing from SudStud. I have two messy boys, and a dog that sheds like crazy and had embedded the entire wagon trunk with dog hair. I have attempted to vacuum it out to no avail. These guys showed up on time, worked so hard all day, and left my vehicle looking brand new. Not a trace of dog hair left. We couldn't believe it was the same vehicle. They were kind and courteous, the scheduling and payment was super smooth. Completely perfect service, and I would 100% recommended them. read more

Hired Tyler to washed our fleet vehicles once a week. When the off chance they actually showed up , the work looked like a 5 year was using the scrub brush. read more

Made an appointment to have my 38' fifth wheel washed and detailed. Did a very nice job. The two young men that did the work were very pleasant. When finished they went back and touched up the spots as requested. A little on the expensive end but did the work I can't do anymore. read more

SUPER HERO !!!!! Customer service is #1 in my book, Tyler EXCEEDED my expectation. He went BEYOND and ABOVE for me. My housing gave him a hard time due to the rules of car washing...He was truly a trooper, he didn't even complain about me asking if he would follow me to another location...He took the HUGE decal on my window that was peeling off without charging me. Hands down, he LOVES his job and it shows Thank you so much Tyler...You ROCK!!!! read more

SudStud Mobile Detailing - 370Z...Feels like it's NEW - Auto Detailing Near Me - Santa Rosa, California

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Tyler detailed my car interior today and it turned out perfect. Interior looks brand new and he even shined up the exterior! I shopped around and he had the best prices. I definitely be using again. read more

SudStud Mobile Detailing - Auto Detailing Near Me - Santa Rosa, California

Be warned, if you book online and try to cancel, you will be CHARGED $75. There is no cancellation window in which you save your money. Highly unprofessional with a lack of communication skills. Been trying to contact them for days, and all I get is a $75 charge instead. Also, I was never contacted to CONFIRM my appointment, yet I am being charged. RIP OFF Calls me at 10:30pm and is very rude. Not polite, understanding, kind or courteous. I wouldn't trust him near my car with a 100 foot pole. read more

Contacted Sud Stud and was given a very reasonable quote for my job. I have a 17" fiberglass RV that is 13 years old, I wanted to bring it back to a luster and prolong it's life. I booked and received abundant reminders and confirmations from their mobile system. Tyler and his crew (2 guys) showed up at my home promptly when scheduled and went to work. About 2 hours in, Tyler called me down and said my trailer was pretty badly oxidized and would need much more work than he originally quoted. When I pushed back a bit, he immediately stood behind his original quote and agreed to do the job to my satisfaction. Which he did, and then some. He and his crew stayed on my job all day, cutting, buffing, polishing and putting on layer after layer of whatever magic stuff has now made my trailer very shiny and like new! He never said anything beyond "see what you think when it's done and pay me what you feel is fair". This type of attitude is SO RARE and refreshing, I paid him about what he asked for, significantly more than I was quoted. I feel I got a very fair price for the amount of labor involved. read more

SudStud Mobile Detailing - Auto Detailing Near Me - Santa Rosa, California

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Tyler was extremely thorough cleaning the interior and exterior of our car. He made it look like new for reselling. There were some scratches on the hood and he took the extra time to show us how buffing it out would help it look better and even got off a bad spot. I really appreciated his professionalism, attention to detail and friendliness. Bonus points that he comes to your home. Would highly recommend him to family and friends. read more

100% satisfied with our choice to use SudStud for our company vehicles. Easy online scheduling, good communication and updated arrival time info and high quality work too! We are having them back next week for the next round of vehicle details. Thanks! read more

Had these folks wash+wax my 28' car hauler trailer. Was quoted $835, which I approved, assuming a good day's worth of work to complete. Nope. Two young fellas came and did the job in 2 1/4 hours. Nice job, but really, $835 for that amount of work? I'm sure the boss pays these guys $20-30/hr. WAY too much profit for the boss. I felt ripped off, even tho' they did a good job. My opinion. Think before you hire them. read more

Tyler was prompt (even early) and called when he was on his way. He quoted me a price and even though it took him longer then he expected, he kept to his quote. He was extremely detailed and went over and beyond, conditioning all of the leather seats and not charging me extra. I would highly recommend as he is comparable to the prices of other brick and mortar detail shops but you don't have to have the hassle of dropping your car off and picking it up. Very satisfied. read more

Tyler has washed my van a few times now and it has always been a great experience. Comes back to me clean and ready for work!

I made an appointment for the stage 3 top of the line deep cleaning I paid $480 for my car to look like I drove through chevron car wash. We did the walk through with him saying he still has 20 more minutes I pointed out a couple of things one of which he said "he tried and if he had a needle then he could clean it" your description of the stage 3 states CRACKS AND CREVICES. Why state that if that is not true and you don't clean like you advertise? The middle console was not even touched not vacuumed or wiped down. I had pointed out side panel & was told he tired & couldn't get it out- I literally wiped it off with a napkin. Stage 3 description stated shampooed carpeted & conditioning of the seats & the car would be waxed.. NO OF WHICH was done.. I hate being one of those people that write a bad review but I had to with this experience. I will be calling the owner because this isn't acceptable. This is so disappointing,. read more

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I am SO impressed by the job Tyler did this morning on my 2007 Camry. It's been well cared for but the carpets were stained, leather seats and dash needed serious attention as did the exterior. He showed up right on time, and worked really hard. The inside of my car looks like brand new. And he polished the headlights, the wheels, tires, windows all are perfect. Highly recommend this service! read more

Tyler absolutely killed it to start. Got referred to him by another company to get my Mastercraft boat detailed. I called him up and from the start he was on top of it. Was able to get an appt next day which really helped me out because i needed it detailed before the upcoming week. He showed up to my shop and got right to work, was even done before he thought. His price was cheaper than most other shops around and did a great job across the entire boat. Attention to detail was superb, dialed in the entire interior and waxed the outside, boat hasn't looked this clean in a long while. Overall couldn't beat it will definitely be calling him back to detail my classic cars and customer vehicles. read more

Would recommend. Nice owner he doesn't try to talk you into buying anything extra, and he is very friendly. Used him for my dads truck for Christmas and couldn't be happier. read more

We used SudStud Mobile Detailing for the first time to wash/polish/detail (remove a few scratches) from our Class B RV. First off, extremely professional in all aspects of the business! Great communication leading up to the appointment. Upon his arrival we reviewed the RV and set our expectations. We couldn't be happier with the outcome! HIGHLY RECOMMENDED!! read more

I'm so happy I came across Tyler & his detailing business, very professional, explained everything he was going to do and wow he did a amazing job on my travel trailer. I never thought it would look like a brand new trailer again, my trailer is 10 years old and the oxidation was bad, now when you look at it , it shines like a diamond. Thank you Tyler for going the extra mile, we will have you back for sure read more

They did an excellent job cleaning my car. Very communicative and friendly. I highly recommend.

I needed: removal of several small spots on my fabric rear seats, as well as carpet floor - a few of which were from a certain party-goer's stomach contents. Tyler provided a prompt quote for just my requirements, and completed the task with diligence. Now I'm happy with and proud of my fresh clean seats. read more

I am so impressed with Tyler - he showed up on time, explained everything he was going to do and proceeded to do an excellent job on my Camaro. I will definitely make this a monthly appointment !! Great job, Tyler ! Lois B read more

Tyler did an awesome job detailing and waxing my car. It came out super shiny and looking brand new. His rates are also really reasonable, and he was able to travel to my location. So convenient. I will be a return customer! read more

This Guy and his service is the BEST! Honest, fast, and quality! Schedule yours now! Kyle is professional and thorough and our 2016 GMC Sierra looks brand new!! read more

Tyler was amazing with every aspect of the car detailing process . From communication to how much the prices were to arriving and explaining things to me , he was great! He removed the vomit that a passenger had left and made my car smell amazing ! I highly recommend read more