Requested service because we've noticed droppings for a while but also there was a smell coming…read morefrom our crawl space. We were able to schedule an appointment for next day service at what seems to me a fair price. Communication was amazing with text and email comms and perfectly on time arrival. Service Tech reviewed the entire space thoroughly, located our issue and solved it. The Technician was professional, courteous, and an all around nice guy. Extra points for the cloth botties while in the house. So happy I found you guys.

This review is specifically for the inspection Ralph performed for us today. Ralph did an excellent…read moreand thorough inspection of our home for both drywood and subterranean termites. He helped identify a subterranean termite issue that we apparently had for years without knowing about it. Definitely not the news we wanted, but the news we needed, thanks to Ralph. He was knowledgeable, patient, and took the time to answer all of my questions and concerns. His customer service was excellent throughout the entire process. Thank you to La Canada Pest Control and especially Ralph for the professionalism and thorough work.

I worked with this company 5 years ago for termites. Recently, Ernest came over and did a survey of…read moremy carport in Pasadena. He was very professional and offered great advice. Highly recommend

Hello, This message…read moreis to inform you of my negative experience with your company today. I scheduled a visit and fumigation for today 4/7 (this was also coordinated with my apartment property management group). I set aside time for this appointment from 9am-11am, I have a regular 9-5 job so I had to coordinate time off for this visit. I checked in with your team at 9:30am for an eta, and hour later at 10:30am I was informed I would need to reschedule the appointment due to an access issue which your team knew since 9:01am. My issue here is 2 parts, one I was not given the courtesy of informing me the appointment would be canceled (which your team knew for an hour and a half). So I wasted my time off and I wasn't given the courtesy early on that the appointment was canceled or needed to be rescheduled. My 2nd issue is that there was no access issue as the technician stated because I was able to access my apartment without a problem. After talking with your staffing about how unprofessional this was, at 10:50 I was told the technician was on route, (so the access issue was not a problem?). So I canceled my already canceled appointment, I wasn't going to waste more of my time. Then to top it off, my apartment property management group told me that if I reschedule and cancel the appointment when the tech is on route, I would need to pay a trip fee. How ridiculous and absurd that I should be responsible for your teams lack of communication, accountability, and unprofessionalism. Instead of taking the opportunity to correct a negative experience your team doubled down. I would need to take time out of my day and job, to accommodate your team again, which has already proven they are unreliable and will point the finger at the customer. Terrible customer service, a complete lack of respect for your customer's time, and simply unreasonable.

I tried my best to rid my house of the rodents that took up residence but finally called in Home…read moreShield (HS) as the experts. During the process, I came in contact with about a half dozen team members, all of whom were friendly, professional, and personally concerned with our wellbeing. That was important because I found that ridding a home of rodents is not easily achieved. The initial step was to survey the house, seal potential entry sites, then set the traps. The HS team completed the process and set up an appointment to check the traps. after a couple visits, we still heard the vermin scratching around. So, HS brought in a senior inspector who found a few open areas I never would have thought to identify (openings between the outside wall and the foundation that were tucked up underneath the visible area). Those areas were sealed and within ten days, we no longer heard anything. I check of the traps today revealed a large intruder had been eliminated. Home shield performed like partners in our quest to eliminated rodents from our home. They came back as often as needed without complaint and escalated appropriately to assure our problem was solved. And importantly, they never once questioned our reports of hearing critters.

I'm SO thrilled with Pacific Shore Pest Control; they definitely earned a five-star review! The…read moredifference between them and Western Exterminating is remarkable and impressive. Our technician, Daniel, is terrific! He was thorough, friendly, and helpful, and pointed out large holes where bugs can get in. I received both emails and phone calls confirming our appointment, along with a follow‑up the next day to make sure we were satisfied with the service. Five stars - all the way!

So grateful for Nate! The situation in my home was really bad, but I didn't know it until there…read morewere rats in my kitchen island. Blech! I got several quotes, and I decided to go with this company because I could tell right away that Nate was more interested in helping than in "selling" me things I didn't need. They were also the most affordable company I spoke to. Once we booked (an easy online process), the team was out in just a few days, sealing every possible spot for rodents to get in and setting traps. We scheduled a trap-check, but within the first day the traps had done their job, and Nate was kind enough to make a special trip out -- on two different days! -- to take care of things. At this point, 10 rodents later, we are hopeful that the problem is resolved. Highly recommend.

I called the Rodent Professor for a rat issue in my car, and Joe was incredibly helpful in…read moresuggesting ways to get them out. It's clear he genuinely cares about his customers, and I'll gladly be giving him more of my business in the future.

Finding a mouse got into my home has been the most stressful experience ever. L & A Pest Control…read morehave been nothing but angels. From my first call, I felt reassured. Both Allison and Luis have been friendly, patient, and transparent in every step of the way. Their pricing is honest and they will not sell you services you do not need (beware- other companies will try) and the work thorough! I highly recommend L&A!

Always took care of my problems promptly and with really caring service…read more Very reasonable prices and I would highly recommend them. Nice family owned business.

Responsive and timely, we were looking for ASAP spider treatment given all the black/brown widows…read morein the area. Sam consistently communicated over txt and made the process easy. I always have a preference for locally owned small businesses so highly recommend Pasadena Pest Control!

Quick response to a Yelp inquiry for service, and lots of info provided even prior to the scheduled…read moreappointment. Sam and Isaac came out as scheduled and made quick work of a couple nests and a wasp that has been gatekeeping our front door. They were friendly and efficient. Well worth it for the pros to make an inspection, identify active problems, and also some potential pest issues. Definitely would call Pasadena Pest Control again.

I sincerely value my Burbank Mills Pest, family owned, husband and wife and the service cannot be…read morebeat. An example of this was in a recent service their tech alerted me that one of the crawl space doors was ajar under my home. Today one of the two owners came by to look at the door and offered to repair it (as I am disabled and some such repairs beyond me). I was so heartened by his visit and offer of help. This is the kind of service few others offer in this age of hurry up and don't ask questions. I cannot recommend Burbank Mills Pest enough.

Great experience with Mills. I contacted a number of pest control services for general bug…read moretreatment for our apartment. Their pricing is very competitive and the communication was seamless. They made the whole process easy and effective.

After Orkin told us we had termites and tried to sell us treatment, we got a second opinion. Then a…read morethird. Then a fourth. All negative. Termite Pro were our fifth and final inspection, and the one that genuinely put our minds at rest. Unlike the others, the inspector didn't just do a cursory tap test from the ground, he went up the ladder and properly examined the wood directly. Thorough, professional, and honest. No termites. No upsell. Just a proper inspection and a straight answer. If you've been told you have a problem and something doesn't feel right, call Termite Pro before you spend a penny on treatment.

I highly recommend Termite Pro to anyone needing to fumigate their home. The owner, Vlad, is very…read moreknowledgeable and very responsive. He always got back to me right away whenever I needed him. He was also very patient and kind in answering my questions. He always met his commitments, whether it was appointment times, getting storage bags to me when he said he would, or when the crew would be arriving. Their fumigation team was also very courteous and patient, willing to answer any questions that I had. This goes from the office staff to the technicians who came to do the fumigation. The fumigation went perfectly and I was allowed back into my home even earlier in the day than estimated. I was extremely happy with the fumigation team. After the fumigation, Jessie and Luis came to remove some cellulose material that a previous termite contractor (not Termite Pro) was supposed to remove from under my house, but missed. Luis meticulously scoured the sub area and found a bucket full of material!! All the while Jessie was very knowledgeably answering questions I had about subterranean termites and preventive measures. Vlad must be so proud to have hard working employees like Jessie and Luis! In summary, I was extremely happy with Termite Pro and would not hesitate to recommend them to my friends and family (and I already have!). Their price for the fumigation was very fair and significantly lower than that of my previous termite contractor. Termite Pro provides excellent value!!

Federal Bug Investigators wrote back to me quickly, provided an estimate within my price range, and…read moreshared dates and times they were available promptly. They did not try to upsell me a long term plan. They serviced my house in the window they said they'd be here and quickly got to work. They were professional and friendly. I would recommend this exterminator company to others looking for a great local company that will get the job done for pest control around your home.

Great service, got rid of our massive ant problem immediately and was very understandingread more

I'd like to update my review since my first stellar review was for the initial estimate process…read moreonly and I said I would update (but forgot). It's been 5 years and we've had plenty of people up in our attic since Rodent Masters completed our job and any time someone goes up there, I beg them to check and double check to ensure there are no rodent droppings. During this time, we have not heard a peep in the attic which is a complete 180 from what we were hearing before - it always sounded like the rats were having a party up there in the middle of the night. The process took about a month from start to finnish because the first thing they do is cover and patch all holes or entrances up so that nothing can get in (or out) and not just outside of the house but inside the attic and inside every single area from within the house. It's a LOT of work but they did it very well. Then, they came back and, in our case, because things were so bad, they sucked out all of the insulation and then reinsulated the entire attic with much higher quality material than what had been removed. Then they came back on final time to ensure there was no activity. So, I have no reason not to continue recommending Rodent Masters and I have for the last 5 years. I do think I will contact them soon though just to have someone do a walk around to ensure there are no new holes that have developed since they were last here. Highly recommend and I'm glad to see that the reviews continue to be outstanding since the one I gave 5 years ago!

I used Rodent Masters and couldn't be happier. From the start, communication was clear . Max walked…read moreme through the proposal and estimate with photos so I knew exactly what to expect. The crew showed up on time, was respectful of my home, and took care of the property with full remediation. After a few follow-ups, they honored their guarantee and I got my house back healthy. Fair pricing and zero hassle. Will call them again if needed.