Amazing team. They have been so loving and caring to all my furry friends. They have all helped me…read moreevery step of the way when I got a new kitten after not having one for almost 30 years. I cannot praise them enough on the way they've treated my dogs and my cat and even myself they make us feel like family, and my dogs adore them.

I brought my 20 year old rescued desert tortoise In to meet Dr. Plateman. Just to establish routine…read morecare and checkups for him. Dr. Plateman is one of two exotic animal veterinarians here located at kings Row Pet Hospital. In truth there are not that many exotic pet vets in our area. I am thankful to have them. She was so knowledgeable about my specific tortoise. Very warm and talked me through the whole exam with ease. She scanned his chip and put it in their system for me. I was Happy to hear Tortellini got a clean bill of health after waking up from a 6 month brumation. I feel confident I found the right Vet for me:)

I was referred to Dose's Vet Pets by a friend, and I'm so thankful I listened. This…read morehusband‑and‑wife team, Dr. Sharon Dose and Dr. Tom Dose, is truly exceptional: pragmatic, efficient, well‑organized, honest, and incredibly thorough. After visiting many veterinarians over the years, this is hands‑down one of the best places I will ever take my small dog. Our Bichon Frise, Aspen, came to us almost a year ago from a horrific puppy mill, and today was his very first anesthesia dental cleaning. I'm a huge fan of Dr. Karen Shaw Becker and her book The Forever Dog, and after reading her sobering statistic--"By age 3, 80% of dogs have periodontal disease, most of it below the gumline where bone loss, abscesses, and tumors go undetected"--I knew I had to get his teeth taken care of right away. From the very first visit, I was impressed. Parking is easy, the location is simple to find, and Dr. Sharon Dose personally handles everything from answering phones and booking appointments to performing thorough exams. She provided clear estimates without me having to ask (unlike many other vets in town), and she even took the time to show me exactly how to brush Aspen's teeth properly at home. No other vet has ever done that. The day of the procedure (early Sunday morning), their thoughtfulness truly shone. We received clear pre‑op instructions, a straightforward bill breakdown, detailed emails before pickup, a phone call with updates, and even a look at the decaying tooth they removed. Everything was handled with skill, excellent time management, professionalism, and genuine care. Their passion for keeping pets' teeth healthy is obvious. We're deeply grateful for the tooth extraction and the thorough cleaning. Aspen's teeth are now sparkly white, his breath smells so much better, and--most importantly--we know he was in the best hands possible. Their honesty, knowledge, and non‑predatory pricing make them absolute gems in the Reno/Tahoe community. I truly wish more people operated with their level of integrity and heart. If you have a small dog, do yourself a favor and go see them. You won't find a more hardworking, caring, or trustworthy team. Highly recommend for your fur babies!

They are very thorough and caring. The dr's answer their…read moreown phones. They keep their overhead low so their rates are very reasonable.

We had to put our two senior kitties to sleep within 9 days of each other. The compassion that we…read morereceived was appreciated. We didn't have the best experiences during covid with our other 2 pets at another pet hospital in town from staff or level of service received. Thank you VCA Lakeside for being there when it mattered most.

I had a tooth issue with my cat and this place was amazing. First time pets got a free exam. They…read morewere so sweet and caring. Handled my boy very well. Recently have had some issues with his stool so I was able to drop off a sample and waiting results. Every time I go in the staff is extremely friendly and very welcoming.

Have had two visits for my precious Belle French bulldog and both have been amazing. These vets…read moreshow up and are very helpful and patient and my girl now has all her shots and a clean bill of health. Thankful to have found them

4/8/2024- We've been…read morecustomers with two sets of our furry ones when we moved here in 2017-.. had three..when we arrived... Right before the last one passed, we decided to get another playmate-.. but then she passed- and I lucked out getting the sister to the new playmate-.. Always reliable every time we call, text or email. Dr. Judy and Henry- professional and caring-. Momo just needed his allergy shot plus a recheck on his ear infection. Thank you for always being at our service..

Wow what a disorganized, unprofessional place. I was looking forward to taking my beloved dog…read moreSawyer to a new team of veterinarians that have their office like 3 minutes from my home. The original Vet Dr. Hatch used to occupy and own this property before he retired. Anyway since our last Vet retired from seeing patients to work solely in emergency care we needed to find someone new. I give a 2 star rating since the gal at the front desk and the assistant were both lovely girls and know how to treat customers. Sawyers ears were very dirty so the doctor wanted to take a look but alas the other doctor was gone and took the tool with her and asked if I would consider leaving my dog there for 2 hours to waits for the other doctor to reappear. Ummm that would be a hard No. I was surprised that they even asked me that. I don't know any of you! Seriously?!? The reason for todays visit was my dog had a red rash in his nether regions and I was beginning to worry since I first noticed it 2 days ago. My appointment was at 2:30 and that is when I arrived. Like I mentioned the first assistant asked a bunch of questions about Sawyer most of which would have been on the sheet I brought with me all about his last treatment, shots, ect. She mentioned she might want to do $250.00 worth of blood work, um that's a hard no. The initial visit was $75 and then another $50 for I don't know why... The doctor said she had no idea what the rash was and thought maybe it was a bacterial infection....Really?

Nope. I'm a foster for a local rescue, and we consistently had difficulties with kittens that were…read morefixed. We have a new location for our kittens and are very happy. I do believe this business has shuttered their doors at this time

So we needed to find a new vet cause our last vet no longer has doctors and our last visit with…read morethem was not a good experience. Our dog was misdiagnosed, but we're not gonna talk about them. I want to say we were referred to Desert Hills by several people, including some of our friends I checked out the reviews and they normally average a five star review. They did not disappoint. We had an appointment today for our sick puppy. Who's been sick now about 15 days. We were greeted by Trinity the doctors, assistant, amazing and caring, compassionate. Then the doctor came in they worked with dodger took her temperature. Did some other test. Dr. Murray was so thorough so caring and compassionate as well. She gave us some options. They did a panel which we should get back in a few days she most likely has pneumonia. She's now on meds everything about Desert Hills was above and beyond the care from everyone the cleanliness the friendliness we are so happy we have found them and we are so thankful that we now have a new veterinarian. We highly recommend them thank you so much. We feel so much better because of you.

I have taken my dogs to Desert Hills Animal Hospital for many years. My older golden retriever…read morelived to 16 and my current dog, now 8, has also been a patient there since she was a puppy. For a long time I truly loved this clinic. The staff used to feel very welcoming, attentive, and personal, and you genuinely felt cared for when you walked in. I'm really sad to write this review because I normally don't leave negative reviews, but after giving the clinic several chances I felt it was important to share my experience. The clinic seems much busier now, and while I understand that is a sign of a successful business and I support that, it has started to feel like they may be taking on more than they can handle, and that change is noticeable in the overall clinic experience. Most recently I called because my dog's paw was swollen. Since there were no appointments available, I was told I could drop her off in the morning and they would try to fit her in. I waited about 2.5 hours for a call back and received very little guidance beyond confirming that her paw was swollen. The conversation quickly shifted to recommending x rays on both paws along with other items like vaccines and tests that didn't seem directly related to the reason I brought her in. I also asked about switching her dog food due to past urinary issues and never received clear guidance on that. It left me feeling like the focus was more on adding charges rather than helping me understand what was best for my dog, and this has been my experience the past 3-4 visits. This clinic used to be a place I trusted deeply, which is why this is so disappointing. I'm only sharing this in hopes that the team might bring back some of the personal care and attention that once made this place feel so special.

I have an older pit and couldn't find anyone willing to groomers but In and Out pet!…read moreVery reasonable prices and did a great job! Already booked another

Great communication, professional and our dog Casper always seems so happy, beautiful shiny coat…read more Highly recommend

WE NOW HAVE A DEAD DOG WHICH MOST LIKELY COULD HAVE BEEN PREVENTED:…read more We took our Newfoundland dog in to get dental surgery on Thursday, June 18th. They said he did fine coming out of the anesthesia. My husband got home and the dog was panting. We chalked it up to the dog may have had some anesthesia in his system. He was this way all night. We took him back on Friday and he was in the same condition with a temperature of 106. Our Newfie was there for a few hours and then sent home on Friday. On Saturday we had to rush him to the emergency vet and he had to be put down because he was much worse. THE DOG NEVER SHOULD HAVE BEEN RELEASED TO US WITH HOW BAD HIS BREATHING WAS. HE SHOULD HAVE BEEN REFERRED TO AN OVERNIGHT VET HOSPITAL ON THURSDAY! When he was taken in, based on the notes, he was given oxygen and was breathing more normally. This did not last. After consulting others, we are being told that something definitely went wrong with the anesthesia. We should have been told that our dog needed to be admitted overnight to an emergency vet for over night monitoring instead of being released to us. IF THIS WOULD HAVE HAPPENED, OUR DOG MIGHT STILL BE WITH US!

I brought my elderly dog Billy to Fairgrounds for the last 4 years of his life. Overall my…read moreexperience was amazing: the doctors, techs and staff were always very kind, helpful and patient and handled my dog with immense care. There were times it was hard to get a hold of the desk to make an appointment or ask a question, but I started to have better luck with emailing in vs calling...almost always a prompt response. Wait times during appointments could also get long, but it's understandable with a smaller hospital like theirs. I knew they always had my baby's best interest at heart and provided the best care for him they could, which makes up for any delays we experienced. They gave me a lovely card and nose and paw prints after we had to say goodbye to my little boy. I will always remember their kindness during that time and recommend bringing your babies here, too.