A new and upcoming company.-was pretty impressed with their customer service and knowledge …read more Technician was very helpful and knowledgeable in providing me with information about my heating system

The technician was on time and solved the problem and was polite and efficient! I will definitely…read morerecommend this company!

My washer had stopped working and locked my wet clothes inside. As I had visions of clothes rotting…read morein the washer I started looking for service providers near me and saw all the great reviews. Josh was out within 2 hours and quickly identified the problem and resolved it at a fair price. I've already shared my experience on my HOA page so that my neighbors can experience the great service I did when they need an appliance repair person!

First for the positives, company is responsive, arrives on time, and is very knowledgeable and…read morecapable of diagnosing a problem. Now the negative, I had a gas range top with a defective wiring harness. To buy a replacement online, less that $70. Charge to replace by Igor, 20 minutes and $376 charge. Moral to the story, use them to diagnose, pay them their $70, and tell them no thanks to the repair and buy the stuff online and do it yourself. Very much a rip off but learn to play their game.

Our washing machine stopped working and I got to researching. After reading through all of the…read morereviews for this business, it was the negative reviews that sold me and I'll tell you why: Dmitry DOES NOT PLAY WHEN IT COMES TO HIS BUSINESS. Any business owner who will go toe-to-toe with a customer on a public platform, defending their work by stating the facts, will always get business from me. Tony came out to service our machine. Though we decided to forego repairs, my husband and I were impressed by the coaching we received. Tony taught us so much about the machine we had, and was also extremely professional. The communication couldn't have been better on-site or on the phone. Not that we want to be in the market for appliance repairs, but when we are - these are our guys.

GE dishwasher repair Dmitry was great, he was respectful, on time, the quality of work was great,…read morevalue for the money, he didn't try to overcharge. I will definitely use him again and I will highly recommend him.

No idea why their rating is at 3.8 -Appliance EMT is always a 5.0 with our family! My mom has been…read moreusing appliance EMT (with Marcus as her tech) for years. He does great work on refrigerators and dryers. Didn't realize the coils in the back of my fridge were so dirty & definitely needed a thorough cleaning. Marcus also found I needed a new refrigerator hose. No more strange noise coming from the fridge now. Thank you! Great customer service both by telephone and in person. You would never know that a tech had been cleaning all that gunk from back of the fridge. He even had his own booties, as we are a shoes off home. Thank you!

I had a very disappointing experience with Appliance EMT that I feel others should be aware of…read more A technician came to my home on Saturday to repair my ice maker. Before beginning the work, he clearly stated that the cost would be $395, but also explained that there was no warranty on the repair and that if the fix did not work, the price would be reduced to $250. Based on that representation, I agreed to move forward. After the repair, the freezer briefly got cold and produced only three ice cubes before the technician left--at which point I was charged the full $395. Unfortunately, within an hour of his departure, the freezer stopped working entirely. When I contacted the company to address this, I expected them to honor what their technician had promised. Instead, they refused to adjust the price down to $250 as previously stated. Rather than resolving the issue, they repeatedly attempted to upsell me on a much more expensive repair totaling approximately $1,300. Given this experience--being charged for a repair that did not work, having agreed-upon pricing disregarded, and facing persistent upselling instead of resolution--I strongly discourage others from doing business with this company.

Prompt service but person was not able to diagnose correctly and told my husband he was not sure if…read morehe knew what was wrong. He made several calls asking others for input. When we called to ask more questions regarding possible repair versus replacement we never received a call back. Thank goodness for YouTube. We were able to fox on our own, but I would not recommend. It was a total waste of $65, when we resulted to google and YouTube for a repair that costed less that the "diagnostic fee". It seems like they just want to collect a diagnostic fee and then disappears.

Called for an urgent repair of my dryer( which I put off due to travel) and they literally seemed…read morelike they dropped what they were doing to help me. Showed up maybe an hour after I called, Very professional, very courteous. Came in and assessed the repair, gave me an estimate, went and got the part and returned to fix it in less than 20min. Price came in where he said and was even making sure I was ok with the price and service. I have to say, very satisfied. Cost less than I could have done myself and were in and out in no time. Albert was who came with his wife, again, very professional , highly recommend. One happy customer here.

Couldn't have asked for a better experience. Vitaly confirmed our appointment and then came on…read moretime. He fully cleaned our dryer vent (almost completely clogged) and set us up for annual service. He also showed us a potential problem with our dryer and fixed it. He was great to work with, did a super job, and his prices were reasonable. What more could you ask. I give Vitaly and Home Dryer Solutions my highest recommendation!

Very professional and thorough! He was able to come the day after I called and replaced several…read moreparts the same day. He explained problems and presented several solutions, explaining benefits of each.

Kenmore 70 Series Dryer Issue: Blowing cool air…read more Alex arrived within the designated window. He was friendly and professional (and wore a mask). He was able to diagnose the issue and complete the repair quickly at a reasonable price.

Contacted this company through their website and got a text back shortly after scheduling service…read morefor the next day. Repairman, Alex, arrived on time and diagnosed the problem with my microwave in short order. He was not chatty, but friendly and focused on his job. He completed the repair (broken switch) and made sure nothing else was wrong with it. Price was as expected. No problems to report with this service. I would hire this company again for appliance repair.