Sergei was professional and was able to replace my door gasket with no complications! Communication…read morewith the receptionist/dispatcher was consistent. The company was easy to work with. I would use this company again in the future. Dan was also a pleasure dealing with and made sure i had a good customer experience.

Thank Vadim, for your awesome service, my fridge was full of ice, & Vadim came in & completed his…read morejob with a smile. Kudos

If you are looking to use this company beware. The owner/operator LaTonya Rampa does not respond to…read morecalls and the VM is always full. After giving them $100 for a service call to see what needed repairing on my stove they NEVER came back or returned phone calls even when the VM was not full and I was able to leave one. I truly don't know how this person does any business and I would almost guarantee they don't do much repeat business. Use at your own discretion but this operation is poorly run at best.

A new and upcoming company.-was pretty impressed with their customer service and knowledge …read more Technician was very helpful and knowledgeable in providing me with information about my heating system

My washer had stopped working and locked my wet clothes inside. As I had visions of clothes rotting…read morein the washer I started looking for service providers near me and saw all the great reviews. Josh was out within 2 hours and quickly identified the problem and resolved it at a fair price. I've already shared my experience on my HOA page so that my neighbors can experience the great service I did when they need an appliance repair person!

First for the positives, company is responsive, arrives on time, and is very knowledgeable and…read morecapable of diagnosing a problem. Now the negative, I had a gas range top with a defective wiring harness. To buy a replacement online, less that $70. Charge to replace by Igor, 20 minutes and $376 charge. Moral to the story, use them to diagnose, pay them their $70, and tell them no thanks to the repair and buy the stuff online and do it yourself. Very much a rip off but learn to play their game.

Fast, affordable, very fair prices- very professional. Always on time, very polite and…read moreknowledgeable. They have helped with my fridge, dishwasher, oven, and washer!

Gene is professional, skilled, fast, efficient and knowledgeable. A top notch technician!read more

I had same day service for a refrigerator water leak. Yeah identified a crack in the freezer wall…read more He indicated that he could not guarantee a fix. However he did using an adhesive to fill the crack. No water leak so far Service price was very reasonable.

I've had a great experience with Moe and Appliance EMT. I had an older undercounter icemaker go…read moresilent on me. Moe arrived as promised and provided repair or replacement options. He ordered a needed part, and ice was flowing again 2 workdays later. At one point, I was worried that ice making was taking too long (I was wrong). Moe's follow-up was sincere and timely. While I hope I don't have appliance worries anytime soon, at least I know who to call if or when I do. Thanks very much, Moe!

Prompt service but person was not able to diagnose correctly and told my husband he was not sure if…read morehe knew what was wrong. He made several calls asking others for input. When we called to ask more questions regarding possible repair versus replacement we never received a call back. Thank goodness for YouTube. We were able to fox on our own, but I would not recommend. It was a total waste of $65, when we resulted to google and YouTube for a repair that costed less that the "diagnostic fee". It seems like they just want to collect a diagnostic fee and then disappears.

Called for an urgent repair of my dryer( which I put off due to travel) and they literally seemed…read morelike they dropped what they were doing to help me. Showed up maybe an hour after I called, Very professional, very courteous. Came in and assessed the repair, gave me an estimate, went and got the part and returned to fix it in less than 20min. Price came in where he said and was even making sure I was ok with the price and service. I have to say, very satisfied. Cost less than I could have done myself and were in and out in no time. Albert was who came with his wife, again, very professional , highly recommend. One happy customer here.

Couldn't have asked for a better experience. Vitaly confirmed our appointment and then came on…read moretime. He fully cleaned our dryer vent (almost completely clogged) and set us up for annual service. He also showed us a potential problem with our dryer and fixed it. He was great to work with, did a super job, and his prices were reasonable. What more could you ask. I give Vitaly and Home Dryer Solutions my highest recommendation!

Very professional and thorough! He was able to come the day after I called and replaced several…read moreparts the same day. He explained problems and presented several solutions, explaining benefits of each.

Dmitry was very nice and assessed the problem quickly. The rollers in my dryer were worn out. The…read moreservice call fee was less than other companies and the overall charges were very fair. I'll definitely be calling him again for other needs in the future.

Kenmore 70 Series Dryer Issue: Blowing cool air…read more Alex arrived within the designated window. He was friendly and professional (and wore a mask). He was able to diagnose the issue and complete the repair quickly at a reasonable price.

I put in Yelp inquiry to have a repair done on my ice maker. Dmitrii responded quickly and was up…read morefront about any service charge. He is very competitively priced. I appreciated his being honest about not being able to service my model. In the past I've had company's come out to tell me they couldn't work on my appliance.. something they could have done remotely... and then charge me for the visit. I'll keep Frost Fix in my roledex for future jobs. Thanks, Dmitrii!

I'm rating a 2 only because I don't know what their actual work is like but I was slightly upset…read morewith Frost Fix when I had an emergency need to get a refrigerator fixed and I had called upon Frost Fix and another company. The original company I asked said they could not be there till Saturday (a day later) and if they wanted to get to the parts store that they would need to go to the parts store that day (Friday) to make sure they got the right parts. I then said I'm going to shop around and I'll call you back. I called Frost Fix at around 9am on Friday telling them I needed the refrigerator fixed, they asked me my address and number and then they gave me a time frame for THAT day Friday 4-6pm! I was relieved because that means I could get the refrigerator fixed same day! Well come 5pm I call Frost Fix and ask "Hey just checking on a time you would arrive?" And they stated that the location was way to far and they would not be coming out there. So at that point I had wasted the whole day and I could no longer call the other company to come Saturday since they were booked up at that point. I guess my point is, if you say you will be at a place please be there. When a customer shops around they are looking at a few things, timing, price, and quality of work. When you say you will be at a place you need to really make sure you can make it. Because there are other companies in the area that a person can call and if you state to a customer you will be there, they expect you to do so. Please just be more vigilant about that in the future. I cannot comment on the craftsmanship or quality of this companies work though.